Lodgify vs Hostaway Comparison

Guesty For Hosts

Guesty

iGMS

Hostfully Property Management Platform

OwnerRez

Hospitable.com

We have been with Lodgify since the summer of 2023.  Their first-tier customer service reps on the phone are great, they get 5 stars.  They solve most issues/questions. However, if they cannot solve the issue and it is sent to their "tech team" (located is some other place, far, far away) service drops to a zero.  We have been waiting over 5 weeks on one open ticket (messages to guests were not being sent) and over a week on another (VRBO attachments were no longer being sent). We are in the process of looking at other providers, likely to switch to Hostaway. It's too bad because in many ways they are great, but in the guest services business we can't afford to have them cost us thousands in lost bookings due to poor service.

Customer Service

My overall experience with Lodgify has been better than I expected. For months, I researched various platforms such as Ownerrez, Hostaway, Hospitable, Uplisting, Guestsy, etc. I was extremely hesitant to move forward with any of them due to mixed customer feedback from all these platforms. I had a hard time finding a good source of truth.  I finally decided to take the risk and try Lodgify based on all their features. Especially the website builder which I heard was amazing (this is what sealed the deal). I can say wholeheartedly that I have no regrets.  I am very happy with my decision and would recommend Lodgify to others. I am extremely impressed with how fast I was up and running and their excellent customer support team.  No matter when I call, someone always answers and is able to answer my question right away.

Lodgify is better than I expected!!  Highly recommend!

Hi there!

Thank you so much for sharing your detailed and positive experience! We're thrilled to hear that Lodgify exceeded your expectations and that our website builder and customer support have been standout features for you. Your feedback about the Professional and Ultimate plan options is invaluable, and we're glad we could offer a solution that worked for you.

It’s fantastic to know that after researching other platforms, you found Lodgify to be the right fit. Our team works hard to make onboarding and day-to-day management as seamless as possible, and comments like yours motivate us to keep improving. Thank you for recommending us, and we look forward to continuing to support your vacation rental business! 

Best wishes,
The Lodgify Team

Great Onboarding, Product needs to improve.

Overall experience once I was paired with [sensitive content hidden] was beyond expectations. We had talked to Lodgify, Cloud Beds, Vacasa and some other management options, but I never felt like I would have the support I knew I would need to feel good about this transition -- to feel good about being able to move our business onto a new platform with total confidence in the middle of one of our busiest seasons! If you're in vacation rentals as a business, you know how important the customer experience is. Hostaway (and [sensitive content hidden] in my case) really gives great peace of mind by my lights.

Hostaway Review After 7 Onboarding Sessions with Super-[sensitive content hidden]!

Compare Lodgify and Hostaway based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Guesty provides short-term property managers, hosts and property management companies with an end-to-end solution to streamline and simplify all of their operations. 

Running a rental business is hard. Guesty makes it easy.


OwnerRez is the powerful, flexible way to manage many vacation rental properties without a large staff. Put down the spreadsheets and turn off the clunky software. Get the booking management, automation, widgets, and reporting that give you the control to do more in less time.

Managing a hospitality business is complex. Guesty is your partner in making it easier. With an all-in-one platform, Guesty’s purpose-built technology optimizes and automates every aspect of your hospitality operations so you can save time, maximize revenue, and stay ahead of the curve. 


Lodgify simplifies the process of managing a vacation rental by enabling anyone to create a bookable website, sync your listings data across channels, and manage tasks in one place. We're here for you every step of the way with a Free trial, onboarding, and account management to ensure your success.

Access Controls/Permissions

Accounting

Activity Dashboard

Alerts/Notifications

Availability Management

Billing & Invoicing

Booking Management

Built-in Accounting

Calendar Management

Calendar Sync

Campaign Management

Channel Analytics

Channel Management

Commission Management

Contact Management

Content Management

Credit Card Processing

Customer Database

Customer History

Customizable Templates

Data Import/Export

Data Synchronization

Drag & Drop

Dynamic Pricing

Electronic Payments

Email Templates

Employee Management

For Vacation Rentals

Front Desk Management

GDS/OTA Integration

Guest Communications

Guest Experience Management

Housekeeping Management

Incentive Management

Inventory Control

Inventory Management

Lead Management

Loyalty Program

Maintenance Management

Marketing Automation

Mobile Access

Multi-Channel Distribution

Multi-Channel Management

Multi-Currency

Multi-Language

Multi-Location

Multi-Property

Online Booking

Order Management

Owner Statements

Partner Management

Partner Portal

Payment Processing

Pipeline Management

Point of Sale (POS)

Price/Margin Management

Property Management

Quotes/Estimates

Rate Management

Ratings/Reviews

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Real-Time Updates

Reminders

Reporting & Statistics

Reporting/Analytics

Reservations Management

Reviews Management

Room Booking

Short/Long Term Rental

Single Property

SMS Messaging

Task Management

Template Management

Third Party Booking

Third-Party Integrations

Website Integration

Website Management

Work Order Management

Lodgify

Android

Linux

Web-based

Windows

iPad

iPhone

Property Manager

I have had dozens of guests message me about dates that were unavailable and were confused and frustrated.

Vacation Rental Owner

I am super impressed with Lodgify. I purchased it to start managing our vacation rental home ourselves and it has been so impressive from the start.

Owner

The software is pretty easy to use, once you get the hang of it. My favorite thing about this company is the amazing and awesome support team.

The text editor for the section “direction” is disastrous which lead to an unpleasant guest experience when they receive "directions" in their automatic emails.

Head of Marketing

I liked the Website Builder the most as it was easy to use and allowed me to quickly create a great looking website with good landing pages.

Director, founder

Good support in french for french speeking owner like I am. Clean interface for both customers and administrators.

I am so happy with my investment in Lodgify. It costs a bit more than other booking software - but it's worth it.

This is a progressive, caring company that is working daily to provide a great product and service. My husband and I bought Lodgify to manage our vacation rental ourselves and we are up 40% this year.

We shopped around a little for our support application for our first rental. Lodgify looked modern and attractive and the free trial allowed us to explore the software fully without commitment.

B and B operator

Ease of use and responsiveness from Lodgify if I have any questions or need help.

Director

It has a few errors, especially once you make an accounting statement. Then the notifications you can synchronized it but you don’t receive what the system it is sending to the clients.

Customer support is very responsive. I first tried Tokeet, then Beds24 and then switched to Lodgify which has been much better.

The best feature about this product is the seamless-ness between third party software and my own website. It has all the information from everywhere in the one place.

Owner/Founder

Very limited support hours of operations, especially for customers not based in GMT time zone. Inability to change pricing via an IOS device is a major drawback.

Cottage Director

It was very easy to setup. You can flex pricing depending on success of business.

Sales

Integration of multiple properties was very helpful. Channel manager is easy to use.

Also the CRM, multi channel management, owner portal, integrated SEO options to name the few, are very helpful and essential and they provide that all plus much more.

Quick and intuitive setup. Final product/website looks clean and professional.

Lodgify screenshot: Stay on top of your workload by managing your team with Lodgify's task management software.

Lodgify screenshot: Never lose sight of your payments and keep your revenue under control.

Lodgify screenshot: Lodgify’s vacation rental website templates have the tools you need to launch your business and increase bookings.

Lodgify screenshot: Easily connect Lodgify with the top online travel agents to keep your calendars automatically synchronized across all your channels and prevent double bookings.

Lodgify screenshot: Easily build a bookable vacation rental website with Lodgify's website builder.

Lodgify screenshot: Easily take credit card payments with our built-in vacation rental booking system. 

Lodgify screenshot: Manage all guest communications in one centralized platform.

Lodgify screenshot: Easily embed Lodgify's widget on your existing website.

Lodgify screenshot: Automatically sync calendars, rates and reservations across channels in one central platform with Lodgify's Channel Manager.

Lodgify screenshot: Multiply your bookings with Lodgify's secure vacation rental booking engine.

Freelancers

Large Enterprises

Mid Size Business

Small Business

Hostfully Property Management Platform is a cloud-based solution designed to help vacation rental businesses manage reservations across multiple channels. Key features include payment processing, instant messaging, team collaboration, upselling, analytics, and reporting.

Hospitable gifts short-term rental hosts their valuable time back. 

iGMS is a professional all-in-one vacation rental software with direct integration to major platforms such as Airbnb/Booking.com/HomeAway/Vrbo. iGMS offers automated guest communication and reviews, team management, advanced channel manager, financial reporting, payment processing, and lots more.

Hostaway is the leading all-in-one vacation rental software for professional property managers who want to get more bookings with less hassle. We make it easy for you to get more out of your business while spending less time with tedious manual tasks. 

Activity Tracking

Appointment Management

Availability Indicator

Billing Rate Management

Booking Notes

Catering Management

Collaboration Tools

Communication Management

Customer Support

Customizable Branding

Customizable Fields

Customizable Reports

Dashboard

Discount Management

Document Management

Electronic Signature

Email Management

Event Calendar

Expense Tracking

Extended Stay

Financial Management

For Hospitality Industry

Guest Check-in/Check-out

Guest Tracking

Inbox Management

Inventory Tracking

Invoice Management

Listing Management

Maintenance Scheduling

Marketing Management

Mobile App

Multi-Channel Campaigns

Multi-Channel Marketing

Multi-Channel Sync

Occupancy Management

Online Payments

Opportunity Management

Owner Portal

Performance Metrics

Promotions Management

Property Database

Hostaway

Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.

owner

Easy to use, good connection with few platform, good user friendly design. Some of the features are good.

House manager

It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.

How it is able to help with so many aspects of my business. I love how I can use it to help with guest communications or just use it to sync calendars.

Lodgify vs Hostaway Comparison

Lodgify

Hostaway

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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