Neigbrs Pricing, Features, Reviews & Comparison of Alternatives

Pros
The software works as described.Team walks you through the setup and address any concerns quickly.

Cons
No instructions makes it difficult to get everyone in the community up to speed.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Our Board of Directors choose Neignrs for a number of reasons. We wanted a company that was not a "one man shop" knowing there is both strength and greater innovation in numbers. At the same time, we didn't want a company that was too large with a "one size fits all" or" this is our product; take it or leave it" mentality. Rather we wanted a company that offered a proven product yet with the flexibility and who was sufficiently accommodating to work with us and other Associations to meet our needs. Vinteum is exactly this company. They have a development team with a tested, stable, product yet recognize the need to continue to improve on and add to their current features and functionality. In the relatively short time we have been our board, they have listened to specific needs we and other associations have and added many of the features and desired functionality discussed. The fact some of these are still in progress is the only reason for the 4 Stars on Features and Functionality and I am confident we will soon have them all and any future review will have 5 Stars for all of the areas. It is also very reassuring to know Vinetum has a management team who is interested and actively involved in the product and service the company provides. We researched and evaluated a number of vendors and have the spreadsheets to show for it. Price was a consideration and we have found we are receiving an even better value than we anticipated.

Cons
The "orange barrels" are both a Pro and a Con. It would have been nice, but unrealistic, to be able to select a product off of the shelf that met all of our needs at a price we could afford. But what I like least is the prominence and size of the Vinetum Neignrs advertising on our homepage.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Right now - absolutely nothing. The translation is horrendous and I am not getting correspondence in English. I do not have any complaints against [SENSITIVE CONTENT HIDDEN] or [SENSITIVE CONTENT HIDDEN].

Cons
IT DOESN'T WORK. IT IS ABSOLUTELY USELESS TO MY ASSOCIATION.

Rating breakdown

Likelihood to recommend: 0/10

Pros
Our residents love the app feature and just improved communication overall. As a CAM I love the ability to track the notices and gauge the effectiveness of our communications!

Cons
Every once in a while the app will display prompts in Portuguese and I would like to see added feature for the Master Admins on the app.

Rating breakdown

Likelihood to recommend: 10/10

Pros
the user friendly functionality and extremely helpful customer service. the east of being able to schedule a face to face meeting with their representative.

Cons
The way users are registered to the site. Once the list of owner information is loaded into the system it cannot be updated automatically. This becomes a problem if the association doesn't have email addresses for each owner then it becomes a manual effort to update this information or we need to wait for owners to register. The system has a nice on screen way to register, however, it is an all or nothing. we will not be able to pre-load the system with the names, addresses, etc. of the owners and let them enter their email and info we may be missing.

Rating breakdown

Likelihood to recommend: 8/10