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Neigbrs

Neigbrs by Vinteum is the only communication focused app

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Neigbrs Pricing, Features, Reviews and Alternatives

Neigbrs product overview

Price starts from

30

Per month

Other

What is Neigbrs?

Vinteum’s Neigbrs is a cloud based platform for management of condominiums and homeowner associations (HOAs). It’s possible to create customized community websites, and our mobile app is perfect for modern residents. The platform can be auto-managed by board members, and allows residents to adjust the website content.

Key benefits of using Neigbrs

  • Everything in one place: Create a customized website and app for your community, residents can access community information, real-time calendars and notifications, communication tools and much more.

  • Create an online community: Our social network permits residents to send messages to each other, post online and in-app classified ads. Residents can also easily message the HOA manager and administrator whenever there is an issue that needs fixing.

  • Improve communication: Board members and property managers have the option of sending messages to all residents, who decide whether they want to receive alerts by email, SMS alert, or in-app notifications.

  • It’s convenient: Book community amenities online or on the app, via our booking calendar, receive automatic reminders, and managers have the option to review and confirm these reservations.

  • Improve efficiency: Files such as minutes from board meetings, by-laws and forms can be uploaded in a variety of formats including PDF, Word, Excel, PNG and JPG. They can be grouped, tagged, filtered and searched for.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum
    Phone Support

    Training options

    Documentation
    Live Online
    Videos

    Neigbrs pricing information

    Value for money

    4.5

    /5

    22

    Starting from

    30

    Per month

    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Neigbrs features

    Functionality

    4.1

    /5

    22

    Total features

    34

    3 categories

    Most valued features by users

    Reporting & Statistics
    Activity Dashboard
    Alerts/Notifications
    Document Management
    Reporting/Analytics
    Work Order Management
    Calendar Management
    Contact Management

    Functionality contenders

    Neigbrs users reviews

    Overall Rating

    4.4

    /5

    22

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.62/10
    Rating distribution

    5

    4

    3

    2

    1

    15

    4

    1

    1

    1

    Pros
    We have loved using the Neigbrs app and online portal for our communities. Their support has been responsive and comprehensive and we look forward to working with them for all future communities.
    Our residents love the app feature and just improved communication overall. As a CAM I love the ability to track the notices and gauge the effectiveness of our communications.
    Our overall experience has been extremely positive. Their customer service is outstanding and responsiveness to requests prompt.
    Cons
    The app continues to be very weak, doesn't show resident contact info. I have commented on this multiple times and am disappointed that no action has been taken.
    This becomes a problem if the association doesn't have email addresses for each owner then it becomes a manual effort to update this information or we need to wait for owners to register.
    We will not be able to pre-load the system with the names, addresses, etc. of the owners and let them enter their email and info we may be missing.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Team is great to work with. We had a few challenges, but they were addressed

    Reviewed 4 years ago

    Communication

    Pros

    The software works as described.Team walks you through the setup and address any concerns quickly.

    Cons

    No instructions makes it difficult to get everyone in the community up to speed.

    Vendor response

    Thanks for the wonderful review!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    HOA Usage

    Reviewed 3 months ago
    Pros

    Neigbrs is a great tool for our HOA as well as our residents. It allows for easy communication and storage of documents. We highly recommend it for other HOAs.

    Cons

    There should be a mechanism that allows for deletions of residents and units when the property changes hands. While our customer service liaison responds to us very timely, it would be more expeditious to perform this function by ourselves.

    Vendor response

    Thanks for your kind review, Ellen!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    I am extremely dissapointed with this software.

    Reviewed 4 years ago

    I have absolutely no complaints with the executives, and they have been very quick to respond, but this webpage is completely unusable and I am now looking at vendors that will do a better job.

    Pros

    Right now - absolutely nothing. The translation is horrendous and I am not getting correspondence in English. I do not have any complaints against [SENSITIVE CONTENT HIDDEN] or [SENSITIVE CONTENT HIDDEN].

    Cons

    IT DOESN'T WORK. IT IS ABSOLUTELY USELESS TO MY ASSOCIATION.

    Vendor response

    Hello Elizabeth, Thank you for sharing your feedback with us and while the website was technically sound, our support staff had placed a link incorrectly for the residents registration page (mistakes happen). However by the next business day, you had decided to look elsewhere. This could have been easily avoided. Please excuse our mistake and know you are always welcome to come back to Vinteum should another vendor not treat you with the support you deserve!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Vinteum Neighbors is Fabulous!

    Reviewed 3 months ago

    It makes everything easy to use.

    Pros

    The support staff is excellent. [SENSITIVE CONTENT] are wonderful to work with.

    Cons

    There isn't anything I don't like about the software.

    Vendor response

    Thanks for your review, Dianne!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Fairview Shores

    Reviewed 4 months ago

    Overall very responsive

    Pros

    Good applicability to us and usually responsive.

    Cons

    The app continues to be very weak, doesn't show resident contact info. I have commented on this multiple times and am disappointed that no action has been taken.

    Vendor response

    Hi Bob, Thanks for your review! We have app updates due to be released in May, so they should address your concerns.

    Neigbrs FAQs and common questions

    Q. What type of pricing plans does Neigbrs offer?

    Neigbrs has the following pricing plans:
    Starting from: $30.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Neigbrs?

    Neigbrs has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Neigbrs support?

    Neigbrs supports the following languages:
    English, Portuguese, Spanish


    Q. Does Neigbrs support mobile devices?

    Neigbrs supports the following devices:
    Android, iPad, iPhone


    Q. Does Neigbrs offer an API?

    No, Neigbrs does not have an API available.


    Q. What level of support does Neigbrs offer?

    Neigbrs offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support

    Common Neigbrs comparisons

    Neigbrs logo
    PayHOA logo
    NeigbrsvsPayHOA

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