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Neon CRM vs Member365 Comparison (2026)

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Neon CRM

Member365

Overview

Neon CRM is built to help you increase your impact with a database focused on people, not transactions. Engage donors, plan events, manage memberships, and more.

Member365 helps associations manage online event registration, member and non-member pricing, payments, attendance, reminders, and reporting while connecting event activity back to member records.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

299

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

620

335

219

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

4.3

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

Pros

“I most like the integration of fundraising, event management, volunteer management and email marketing all on the same platform.”

Tiffany C.

Neon Development Associate

“Neon CRM is a multi-functional tool that helps our organization organize large amounts of data: donor contacts, event registrants, email subscribers, and more.”

Danie W.

Communications Director

“We can seamlessly sync our data with other platforms such as Constant Contact and Double the Donation, as well as our NEON-based website and donation pages.”

Edmund S.

Board Advisor

Pros

“They are readily available to provide us with training on the use of their platform, and they’ve done so on several occasions, particularly when we were exploring the range of the platform features and options tailored to our needs.”

Alyssa B.

Manager, CCDA Secretariat

“It is just a quick sign-up for our members to access information and the files they need, and it is very simple on our end to manage membership and permissions.”

Alyssa B.

Manager, CCDA Secretariat

“The member interface was a bit old-fashioned looking and sometimes it was hard to create exactly what we wanted (though with time we got closer).”

Natalie B.

Project Coordinator

Cons

“These deficits span from the more strategic functionalities like built-in donor intelligence tools to help you assess capacity-to-give and accounting tools, to practical everyday functionality like an inability to add matched company gifts to existing constituent pledges or limitations with reports and forms.”

Jordan M.

Marketing Manager

“We also wish we could (3) use the new events module, but we are "stuck" on the "legacy events" because it makes zero fiscal sense for us to switch to NeonPay (WAY more expensive than our current processor, even if without surcharging), but I feel like we are missing out on features and that Neon is trying to strong-arm or nickle-and-dime ($199 monthly 3rd-party processor fee) us into switching to NeonPay.”

Linden T.

Executive Director

“One thing that has been a little challenging is when I am filling out a form and there is a drop down, sometimes there is nothing in the drop down, so I know I need to add things to the drop down, but I have to do some searching to find out where I can add those items.”

Tom M.

Office Manager

Cons

“The quantity of contact records dictates the price of the software and one-by-one maintenance can be too time-consuming to complete while so many other aspects are easy/automated.”

Abigail I.

Development Manager

“My own inexperience with it, sometimes makes it less intuitive to use, and I often wonder if it has more tools than I really need, but overall, there are no cons.”

Sarah R.

Director

“Not me; however, some of our members didn't find it particularly intuitive to use.”

Natalie B.

Project Coordinator