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Paw Partner Logo

Kennel, pet grooming, daycare, and training management

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Paw Partner - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Paw Partner overview

What is Paw Partner?

Paw Partner is a mobile and web pet facility management system for pet kennels, daycare centers, groomers, and trainers. It offers features such as time tracking, pet data storage, history tracking, vaccination tracking, scheduling, and a social communications timeline. Alongside the cloud software, Paw Partner also offers a free mobile app that allows users to manage and run any part of their business from any location. Customers can also benefit from a free mobile app to make reservations, upload and manage their pet’s data, communicate with staff, and access photos and updates on their pets.

The Paw Partner app can be used by kennel, grooming, and training staff to clock in and out of shifts, view tasks on their task list, update pet information, access job notices, share photos and updates with clients, and more. The dashboard view gives employees and managers an overview of pets checking in, checking out, and currently staying at the facility, assignments, upcoming reservations, and more. Paw Partner also offers a branded social media platform where customers and staff can communicate, share photos, tag posts, and more. Both pets and their owners have custom information cards to provide businesses with a quick view of important information such as animal weight, vaccinations, friends, behavior traits, and owner contact information.

Starting price

44.99flat rate /
per month
view pricing plans
try for free

Alternatives

Paw Partner’s user interface

Ease of use rating:

Paw Partner pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(7)
5(52)

What do users say about Paw Partner?

Reviewers appreciate Paw Partner’s responsive and helpful customer support, noting that the team is quick to address questions and open to feedback. They feel the support is personable and accessible, though some mention occasional delays and a desire for more in-depth technical knowledge. They also report that payment processing is generally smooth, but some wish for faster bank deposits and improved handling of partial payments.

Users say Paw Partner is user-friendly and easy to navigate, making it simple for staff and clients to manage appointments and payments. They find the learning curve manageable, but some mention a few counterintuitive functions and wish for better search options.

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Who uses Paw Partner?

Based on 59 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Veterinary
Consumer Services
Hospitality
Retail
Others

Use cases

Kennel
Pet Grooming

Paw Partner's key features

Most critical features, based on insights from Paw Partner users:

Pet grooming
Online booking
Appointment management
Client management
Booking management
Personalization

All Paw Partner features

Features rating:

Records management
Scheduling
Customer management
Customer database
Customer accounts
Confirmations/Reminders
Billing & invoicing
Appointment scheduling
Activity dashboard
Alerts/Notifications
Customer history
Reminders
Client portal
Pet birthday tracking
Calendar management
Mobile access
Event calendar
Point of sale (pos)
Service catalog
Recurring tasks
Recurring appointments
Receipt management
Activity tracking
Real-Time reporting
Multiple user accounts
Photo Management
Onboarding
Payroll management
Payment processing
Reporting & statistics
Reporting/Analytics
Reputation management
Sales reports
Search/Filter
SMS messaging
SMS reminders
Social media integration
Staff management
Task management
Task scheduling
Third-Party integrations
User management
Vaccine management
Wait list management
Animal database
API
Automated scheduling
Automatic backup
Availability management
Barcode/Ticket scanning
Commission management
Credit card management
Credit card processing
Customer service management
Customizable branding
Customizable templates
Customization
Discount management
Document storage
Drag & drop
Electronic forms
Electronic payments
Electronic signature
Email alerts
Email marketing
Email reminders
Employee management
Employee time clock
Facility scheduling
Inventory management
Invoice management
Loyalty program
Mobile grooming
Multi-Location

Paw Partner alternatives

Paw Partner logo
visit website

Starting from

44.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Goose logo
visit website

Starting from

150

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
DaySmart Pet logo
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Kennel Link logo
visit website

Starting from

50

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Paw Partner pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

á la carte

44.99

Per month

Features included:

  • Grooming or Training Only

Plan 2

99.99

Per month

Features included:

  • Boarding
  • Daycare
  • Grooming and Raining

User opinions about Paw Partner price and value

Value for money rating:

To see what individual users think of Paw Partner's price and value, check out the review snippets below.

“It is a fantastic value for the money, easy onboarding and easy to learn. Hands down the BEST CRM program I have ever had in my 16 years of experience in this industry.”
RH

Ronnie H.

Owner

“I love the user friendly use of the Paw Partner. I also love that it is user friendly for my clients.”
SP

Stephanie P.

Owner

Paw Partner integrations (3)

Integrations rated by users

We looked at 59 user reviews to identify which products are mentioned as Paw Partner integrations and how users feel about them.

Twilio logo
Twilio

Integration rating: 2.0 (1)

Only allows 700 texts a month. We text all day every day and will always go over. I just expect the overage charges every month :/

KS

Kaitlyn S.

General Manager

Stripe logo
Stripe

Integration rating: 4.0 (1)

No issues with them. We previously used "first data" and lost all saved info when switching. Within a couple months they announced they were working with PawPartner and could do a transfer... We had already switched which was a bummer.

KS

Kaitlyn S.

General Manager

Other top integrations

Paw Partner customer support

What do users say about Paw Partner customer support?

Customer support rating:

We analyzed 29 verified user reviews to identify positive and negative aspects of Paw Partner customer support.

Widespread user sentiment highlights the support team's fast, friendly, and consistently responsive assistance.

A significant portion of users value the team's willingness to address concerns, listen to feedback, and provide personal, helpful service.

Support options

Phone support
Email/help desk
Chat
Knowledge base
Faqs/forum

Training options

Documentation
Webinars
Live online
Videos

To see what individual users say about Paw Partner's customer support, check out the review snippets below.

“They are available 7 days a week, respond in a timely manner and have been gracious enough to help with every inquiry we've made-as it relates to the software or business in general.”

TB

Tylar B.

Owner

“Any time we had questions or concerns, their support team has been right there to help us, from our initial video chat for the Demo to a concern that went all the way to the head of the company.”

KB

Kayla B.

General Manager

“I always get a very fast response when I need help or have questions. When we met Savannah at the 2023 trade show, she mentioned Paw Partner having high standards.”

EA

Ellen A.

Owner operator

Paw Partner FAQs

Q. What type of pricing plans does Paw Partner offer?

Paw Partner has the following pricing plans:
Starting from: $44.99/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Paw Partner?

Paw Partner has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Paw Partner support?

Paw Partner supports the following languages:
English


Q. Does Paw Partner support mobile devices?

Paw Partner supports the following devices:
Android, iPad, iPhone


Q. Does Paw Partner offer an API?

No, Paw Partner does not have an API available.


Q. What other apps does Paw Partner integrate with?

Paw Partner integrates with the following applications:
Stripe, Twilio


Q. What level of support does Paw Partner offer?

Paw Partner offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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