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PetDesk vs Covetrus Avimark Comparison (2026)

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Good recommendations?

PetDesk

Covetrus Avimark

Overview

PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify veterinary clinic’s operations while strengthening client relationships.

AVImark by Covetrus is an on-premise practice management software designed to help veterinarians and vet hospitals automate and manage finance and administration tasks, such as appointment scheduling, invoicing, budgeting, and medical records management.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

249

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

183

130

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

4.1

599

231

259

Value for money

Ease of use

Features

Customer support

61%

would recommend this app

Pros

“Appointment reminders, two-way texting, and online scheduling reduce phone time and help clients stay connected to their pets’ care.”

August P.

Veterinary Technician

“Automated reminders have taken a lot of work away from our front desk and have driven our clients to schedule appointments when they are notified their pet is due.”

Rebecca R.

Office Manager

“Two way texting is amazing, especially since it uses your clinic phone number; clients don't need to remember a second number!”

Rebecca R.

Office Manager

Pros

“Its easy to create electronic medical records, access the schedule, among many of its features. Whenever we have an issue- the support staff is always able to help us or answer questions immediately.”

Dana P.

CVOM

“Avimark is great to manage your pet hospital, you can customize it according to your needs.”

Karen T.

Vet Tech

“It has been greatly utilized for scheduling and inventory management. ”

Alex S.

Certified Veterinary Technician

Cons

“Our only major issue that we've experienced with PetDesk is the automatic confirmations sending to clients in the incorrect time zone. ”

Dana P.

CVOM

“One thing negative I have to say is that if you have a patient where multiple people communicate with you under different numbers (such as a husband and wife) PetDesk will only recognize whichever number is keyed as the primary number for the client profile.”

Rebecca R.

Office Manager

“They are not helping us grow our practice and better serve our clients and patients.”

Vince T.

Practice - Office Manager

Cons

“Data analysis for specific things is a little complicated. ”

Alex S.

Certified Veterinary Technician

“The format was not very updated and when we did heavy amounts of boarding the schedule was a mess.”

Renee D.

Veterinary Assistant