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PetExec
5
419
4
210
3
27
2
5
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based pet care business management system.
Table of Contents
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PetExec - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
PetExec overview
Based on 662 verified user reviews
What is PetExec?
By industry, PetExec reviewers are most commonly professionals in veterinary (22%). The most frequent use case for PetExec cited by reviewers is kennel management (67% of reviewers).
What do users say about PetExec pricing?
Some reviewers find PetExec reasonably priced for its features and updates, and reviewers appreciate the integrated payment processing and time-saving tools. However, some users report high costs for small businesses and costly training or customization options.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Pet Management
Grooming and Boarding
Payment Processing
Pricing
Email Communication
Bugs and Issues
PetExec’s user interface
PetExec review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.3
Ease of use
4.2
Customer support
4.7
Reviews sentiment
What do users say about PetExec?
Reviewers indicate PetExec offers strong customer support, frequent updates, and customizable features that help streamline pet care businesses. They value the ability to manage clients, pets, and scheduling from any device, and say the system saves time while improving organization and communication with customers. They appreciate the responsive support team and the platform’s flexibility for different business needs.
Users report that PetExec can be difficult to learn at first, with a notable learning curve and navigation that sometimes requires extra steps. They mention the software is priced higher than some alternatives and wish for improvements in mobile usability, reporting, and multi-location management.
Select to learn more
Who uses PetExec?
Based on 662 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
PetExec's key features
Most critical features, based on insights from PetExec users:
All PetExec features
Features rating:
PetExec alternatives
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Starting from
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Per month
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PetExec pricing
Starting from
105
Per month
User opinions about PetExec price and value
Value for money rating:
Of 32 reviews that provide robust commentary on PetExec's price and value, mention it in a positive light.
Some reviewers find PetExec reasonably priced for the features and frequent updates included in the subscription, noting that system improvements do not come with extra costs. Reviewers appreciate the integrated payment processing and time-saving functionalities, saying these offer good value compared to alternatives. Some users report that onboarding includes a free trial and personalized demo, which they find helpful. However, some reviewers feel the price is high, especially for smaller businesses, and mention that training and customization options can be costly. Some users say certain pricing tasks are cumbersome and that more flexible pricing plans would improve value.
, and
PetExec customer support
What do users say about PetExec customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of PetExec customer support.
Widespread user sentiment highlights PetExec's customer support as responsive, knowledgeable, and quick to resolve issues.
A large number of users appreciate the live chat and multiple support channels, making it easy to get real-time help.
Broad user base values the friendliness and professionalism of support staff, who go out of their way to assist and explain solutions.
Common user feedback notes that support is accessible, often available during work hours, and provides prompt, effective assistance.
Support options
Training options
To see what individual users say about PetExec's customer support, check out the review snippets below.
“Being able to go back and look for past purchases by customer and see what mistakes we may have made. ”
Pat G.
owner
“They listen to their customers about what we would like to have available in the software and work hard to provide our requests.”
Sherry A.
Owner
PetExec FAQs
PetExec has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is PetExec used for?
PetExec is a cloud-based pet care business management solution for busy pet professionals. PetExec is built for pet professionals to manage their busy pet daycare, boarding, grooming, training, other services and retail. In order to streamline pet care business management services, PetExec includes comprehensive scheduling tools, automatic appointment reminders and a multitude of reports. PetExec incorporates many features which are intuitive to staff and are important tools to keep and electronic record of all guests, histories, records, incidents and other important details. PetExec offers a separate and secure login for pet parents as well as the PetExec Mobile App for iPhone and Android devices. Pet parents can schedule real-time appointments, check pet records and make secure credit card payments. PetExec aims to provide a flexible, efficient and secure platform from which to manage pet professionals, the pet guests in their care and their clients.
Q. Does PetExec support mobile devices?
PetExec supports the following devices:
iPhone, Android, iPad
Q. What level of support does PetExec offer?
PetExec offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base
