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PetLinx Logo

Grooming, boarding kennel & cattery, doggy daycare software

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PetLinx - 2026 Pricing, Features, Reviews & Alternatives

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PetLinx overview

What is PetLinx?

PetLinx is a business management software for pet care companies which offer pet grooming, boarding, or dog daycare services, which includes tools for managing clients, bookings and appointments, services, customer credit, reporting, and more. The modular system allows users to select whether they require tools for managing grooming, boarding, or daycare, or any combination of these.

With PetLinx, users can maintain detailed records of clients, pets, bookings and appointments, invoices, payments, business contacts, employees, and retail products. Users can track pets’ registration and microchip numbers, vaccination records, weights, behavioral attributes, and more. Information can be found using any combination of search criteria, such as client name, pet name, and phone number. Letters and invoices can be created with custom branding, and emails or text messages can be sent out in bulk to clients. Users can also generate a range of standard reports, and customize these as necessary.

The grooming module in PetLinx enables users to create and manage grooming appointments, with the ability to setup multiple services and charging options, and visit recurrence periods for automatic appointment creation. Individual groomers can define their own working hours and daily appointment limits, and a range of grooming services can be setup, such as summer, winter, and show styles. For companies offering boarding services, tools include a drag-and-drop schedule manager with color-coded bookings, automatic charge adjustment based on booking length, season, or number of pets, and the ability to add details including medications, feeding, and specific activities to bookings. The daycare module allows users to sell prepaid credits to clients, and track prepaid credit status, with automatic prompts when customers are running low on credits. Bookings can also be setup to repeat weekly on specific days, with personalized services for pets.

Key benefits of using PetLinx

  • Drag-and-drop booking calendars enable users to manage groom, daycare, and boarding schedules, with options for recurring appointments, automatic charge calculations, client or pet notes, and more.

  • Individual groomers can define their own working hours and daily appointment limits, and multiple different grooming services or styles can be defined for each pet, such as summer, winter, and show styles.

  • Reminders are generated and sent to customers for upcoming appointments, and users can also send out vaccination reminders and cards for pets’ birthdays via SMS, email, or physical mail.

  • Customers can purchase prepaid credit to pay ahead of time for multiple bookings, and users can track customer credit statuses and prompt customers to purchase additional credit when they are running low.

  • A range of standard reports are built into PetLinx, and users can customize any report using the report editor, and export invoices, services, products, customers, and vendors to QuickBooks.
  • Starting price

    39flat rate /
    per month

    Alternatives

    with better value for money


    Pros & Cons

    Accessibility

    Responsiveness

    Affordability

    Organization

    PetLinx’s user interface

    Ease of use rating:

    PetLinx pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(1)
    3-4(35)
    5(58)

    What do users say about PetLinx?

    Users report PetLinx is user-friendly and helps them save significant time on administrative tasks, with many finding it easy to learn and efficient for daily operations. They appreciate its flexibility and the ability to manage bookings, clients, and pets, though some mention challenges with customizing forms and training new staff.

    Reviewers indicate customer support is responsive, professional, and helpful, often exceeding their expectations. They feel PetLinx offers good value for money, with options for outright purchase or affordable payment plans, but some note the system can be pricey, especially for updates or multiple computers.

    Select to learn more


    Who uses PetLinx?

    Based on 94 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Veterinary
    Consumer Services
    Retail
    Hospitality
    Others

    Use cases

    - Not enough reviews
    -
    -
    -
    -
    -

    PetLinx's key features

    Most critical features, based on insights from PetLinx users:

    Calendar management
    Booking management
    Document storage
    Barcode/Ticket scanning
    Client portal
    Search/Filter

    All PetLinx features

    Features rating:

    Activity tracking
    Alerts/Notifications
    Animal database
    Appointment management
    Appointment scheduling
    Automated scheduling
    Automatic backup
    Availability management
    Billing & invoicing
    Client management
    Commission management
    Confirmations/Reminders
    Credit card management
    Credit card processing
    Customer accounts
    Customer database
    Customer history
    Customer management
    Customizable branding
    Customizable templates
    Customization
    Discount management
    Drag & drop
    Electronic payments
    Email alerts
    Email marketing
    Email reminders
    Employee management
    Facility scheduling
    Inventory management
    Invoice management
    Mobile access
    Mobile grooming
    Multi-Location
    Multiple user accounts
    Onboarding
    Online booking
    Payment processing
    Personalization
    Pet birthday tracking
    Pet grooming
    Photo Management
    Point of sale (pos)
    Real-Time reporting
    Receipt management
    Records management
    Recurring appointments
    Recurring tasks
    Reminders
    Reporting & statistics
    Reporting/Analytics
    Sales reports
    Scheduling
    Service catalog
    SMS messaging
    SMS reminders
    Staff management
    Third-Party integrations
    User management
    Vaccine management

    PetLinx alternatives

    PetLinx logo

    Starting from

    39

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Goose logo
    visit website

    Starting from

    150

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    DaySmart Pet logo
    visit website

    Starting from

    29

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Kennel Link logo
    visit website

    Starting from

    50

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    PetLinx pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Desktop

    39

    Per month

    Features included:

    • Bookings
    • Free Mobile App
    • Major Upgrades
    • Minor Updates
    • Pets
    • Unlimited Customers
    • Unlimited Support

    Cloud Standard

    59

    Per month

    Features included:

    • Bookings
    • Free Mobile App
    • Major Upgrades
    • Minor Updates
    • Pets
    • Unlimited Customers
    • Unlimited Support

    Cloud Multi-location

    80

    Per month

    Features included:

    • Bookings
    • Cloud-Based ( Windows
    • Free Mobile App
    • Internet Required
    • Mac
    • Major Upgrades
    • Minor Updates
    • One Module
    • Or Tablet)
    • Pets
    • Two Locations
    • Unlimited Customers
    • Unlimited Support

    User opinions about PetLinx price and value

    Value for money rating:

    To see what individual users think of PetLinx's price and value, check out the review snippets below.

    “This product met those needs perfectly. I also cannot say enough about the quality, professional and courteous service we received during our evaluation, installation and customization of PetLinx.”
    AP

    Andrew P.

    Systems Analyst

    “The quality of the software is most impressive and their customer service exceeded my expectations. The product was new to me and I needed a little help in doing the network install.”
    AP

    Andrew P.

    Systems Analyst

    PetLinx integrations (2)

    PetLinx customer support

    What do users say about PetLinx customer support?

    Customer support rating:

    We analyzed 30 verified user reviews to identify positive and negative aspects of PetLinx customer support.

    The majority of users highlight PetLinx's customer support as highly responsive and professional.

    A significant portion of users praise the support team for being helpful, friendly, and quick to resolve issues.

    Widespread user sentiment notes that support is easy to reach and consistently provides outstanding service.

    Support options

    Email/help desk
    Faqs/forum
    Phone support
    Chat
    Knowledge base

    Training options

    Documentation
    Live online
    Videos

    To see what individual users say about PetLinx's customer support, check out the review snippets below.

    “I also cannot say enough about the quality, professional and courteous service we received during our evaluation, installation and customization of PetLinx.”

    AP

    Andrew P.

    Systems Analyst

    “It is customizable to your needs and the customer service has been very helpful.”

    AH

    Ashley H.

    Head Canine Concierge

    “One of the best things about this company is how responsive they are to support needs. ”

    MN

    Michael N.

    Owner

    PetLinx FAQs

    Q. What type of pricing plans does PetLinx offer?

    PetLinx has the following pricing plans:
    Starting from: $39.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money


    Q. Who are the typical users of PetLinx?

    PetLinx has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does PetLinx support?

    PetLinx supports the following languages:
    Dutch, English, French, German


    Q. Does PetLinx support mobile devices?

    PetLinx supports the following devices:
    Android, iPad, iPhone


    Q. Does PetLinx offer an API?

    No, PetLinx does not have an API available.


    Q. What other apps does PetLinx integrate with?

    PetLinx integrates with the following applications:
    Gmail, Global Payments Integrated


    Q. What level of support does PetLinx offer?

    PetLinx offers the following support options:
    Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base

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