Plexus Reviews

I like that it is intended to be used for the whole company. Salesman, managers, installers. I like the dashboards . The to-do lists on the dashboards that you can put on peoples screens are great. I've noticed a lot LESS bugs in the last year or so. When we started it seemed like they were more common.

I still feel like there is room for improvement for the installers to use on their mobile devices. I also sometimes get frustrated on how connected everything is. Its a good thing but also a bad thing. Like sometimes you can't delete an order because there is an invoice and you cant delete the invoice because there is a ticket and you cant delete the ticket because there is a movement etc... you get the point. I understand why its connected but its still frustrating sometimes.

Everything is able to be done in one program, from time and material tracking, to invoicing and payroll.

The views get changed way to much and it affects my permissions. But that may be something that the company does itself and not plexus. I don't know.

Thank you Brandy for your review! The reviews are set by each company. Feel free to reach out to Plexus Support if you need help with your views. Thanks again!

The ability to track the information (inventory, hrs, job costs, etc)

Schedule: -The scheduling module is VERY difficult and time consuming when changes need to be made. -A geofence by zip codes would be FANTASTIC to have. Make scheduling easier and give us the ability to narrow down KCMO as NE/N/NW/E/SE. General Usage: -Complexity behind lets say - adding a "kit." If you forget to click the drop down for where a product should be attached to you have to go in, delete...

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Tied together front end and back end operations. From pricing to job costing to invoicing.

It requires users to be fairly tech savy.

Thank you Zac for your review! We are constantly working to make Plexus more user friendly. Your feedback helps with that. Thanks!

Plexus is user friendly and makes it easy to jump from one screen to the next. I am able to keep track of all of my ongoing projects, all of the companies we work with as well as which of our sales reps are working with said companies. I am also able to keep track of our sales with Intuit with the ease of which it links to Plexus.

There are very few things that I do not like about Plexus, and saying "I do not like" seems very harsh. It is more that there are small jumps to QuickBooks that I wish were a bit easier, including some deposits that cannot be drawn back once posted. Also, I think the home screen could give better notifications when something goes wrong with a bank transfer.

Thank you so much for your review!

I use this software daily. Even though I've been using for a little over a year I am still learning things daily on the software. I love that it's a complex in depth system. I still struggle with making things easier on myself in the system but with more time I will perfect its use

My only negative on the software is the scheduling calendar. I still use google calendar for my scheduling needs.

Personalization Schedule Ease of Use Data/Reports Functions and Features All Information Stored in One Place

It can take a little longer for those that struggle with technology to learn what they need to know.

The product is very easy to use and I really like how it is able to adapt to ever changing business practices.

I love everything about Plexus, it is overall a great product.

Thank you Matt for your review! The Hayes Company has been so great to work with. Let us know if there is anything else we can do to make your work on Plexus Software better.

I like the intelligence for setting up our pricing models on quotes I like the flexibility of adding certain selections to our quotes I like the flexibility of Work Orders displaying what our team needs to see

There is nothing about this software that I do not like

Thank you Pete for your review!

Have all orders at your disposal with the stroke of a few keys is really nice! Particularly the ones bid months ago!

We do so many products in so many ways it is often difficult to digitize it.

Thank you Thomas for your review! Glad we were able to make proposals so much easier for you.

The features of Plexus are user friendly and the bids and proposals we put together for our potential clients appear very professional.

From my perspective it provides what we need.

Thank you so much Adam for your review!

Building Bids on site and sending to customer immediately

e-mails being sent from program are not always making it to their destination.

I enjoy how user friendly it is and how there are different views available

There isn't anything that I don't like, the ease of invoices, everything is really impressive

Thank you so much Jacquelyn for your review!

Helps with pricing. Easy to go back and find projects quoted or already sold. I am not really a computer person but now feel comfortable with pricing and entering projects

Not being a computer person did not like to have to use it

I love the range of functions in which the software provides.

It requires you to have an in-depth knowledge of technology to navigate the software.

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