All of the customer support people I have worked with are very helpful and friendly, and very easy to work with. The user interface is clean and easy to navigate.
Also the weekly meetings are a great way to keep us improving. The customer success team has been a huge help getting us set up and providing multiple options to meet our goals.
I consider myself lucky to participate in the implementation of this helpful software in my company, there are always new things to learn.
The worst aspect of this software is the fact that we need to repeat some steps too many times.
Not a whole lot to hate about this software as so much is adapted to suit the customers needs. Stability issues here and there, but that is to be expected with almost any software.
We have more than 100 people, and before no one had no idea about what each employee´s performance.