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Katana Cloud Inventory logo
4.6
163

Real-time inventory management insights to prevent stockouts

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.3
    Customer support
    4.7
Pros and Cons from Katana Cloud Inventory users   
avatar
avatar
+15
It is really great at helping us track our costs and meet our delivery standards. It connects natively to Shopify which is a big bonus and helps us pull for our orders more efficiently.
It's still relatively young product and there are few features missing here and there.
It's great to be able to log in on any computer without having to install software, and it's done an amazing job of keeping our inventory tidy and up-to-date.
A drawback is the inability to track shipping supplies, leaving those to be manually tracked for replenishment.
We ran into a few hiccups at the beginning and the support team was very responsive and helpful in helping us remedy our issues.
I've been working with manufacturing businesses for years, and for years I've lamented Xero's relatively weak inventory management system.
The Ease of use, cost calculation is very helpful, the ease of editing of the existing orders.
There is currently no way to make a group of materials that does not become its own product that the system thinks needs to be made as its own inventory item.
The overall experience has been a positive one. It does well what is promised, and the support team is helpful while also listening to feedback for future improvements.
Seamless integrations with WooCommerce makes supplying orders to customers super easy.
Katana has multiple features which have very useful in improving our manufacturing processes.
The support is always helpful - they've been quick to answer and they have always been able to answer our questions. We've had this app for about 2 months now, and we are loving it.
I like the ease of visibility to see what I have, what I need to order and it links into my accounting software, Xero which saves double entries.
Extremely useful for those with raw materials -> manufacturing -> finished goods -> COGS. This process can be very tedious and Katana has saved days of work each month.
Support is responsive, although we didn't have much need for support thanks to a very thorough and detailed knowledge base. Reasonably priced compared to other inventory management systems.
It has made it so easy to keep up with reordering and be able to manage inventory between two stores. The Katana team makes it so easy to use and offer a lot of help.
We have not yet implemented tasks and assigned employees to certain builds, but we appreciate that there is room to grow as we continue to use the system.
Good integrations with Shopify, Quickbooks, etc.
It is really great at helping us track our costs and meet our delivery standards. It connects natively to Shopify which is a big bonus and helps us pull for our orders more efficiently.
It's still relatively young product and there are few features missing here and there.
It's great to be able to log in on any computer without having to install software, and it's done an amazing job of keeping our inventory tidy and up-to-date.
A drawback is the inability to track shipping supplies, leaving those to be manually tracked for replenishment.
We ran into a few hiccups at the beginning and the support team was very responsive and helpful in helping us remedy our issues.
I've been working with manufacturing businesses for years, and for years I've lamented Xero's relatively weak inventory management system.
The Ease of use, cost calculation is very helpful, the ease of editing of the existing orders.
There is currently no way to make a group of materials that does not become its own product that the system thinks needs to be made as its own inventory item.
The overall experience has been a positive one. It does well what is promised, and the support team is helpful while also listening to feedback for future improvements.
Seamless integrations with WooCommerce makes supplying orders to customers super easy.
Katana has multiple features which have very useful in improving our manufacturing processes.
The support is always helpful - they've been quick to answer and they have always been able to answer our questions. We've had this app for about 2 months now, and we are loving it.
I like the ease of visibility to see what I have, what I need to order and it links into my accounting software, Xero which saves double entries.
Extremely useful for those with raw materials -> manufacturing -> finished goods -> COGS. This process can be very tedious and Katana has saved days of work each month.
Support is responsive, although we didn't have much need for support thanks to a very thorough and detailed knowledge base. Reasonably priced compared to other inventory management systems.
It has made it so easy to keep up with reordering and be able to manage inventory between two stores. The Katana team makes it so easy to use and offer a lot of help.
We have not yet implemented tasks and assigned employees to certain builds, but we appreciate that there is room to grow as we continue to use the system.
Good integrations with Shopify, Quickbooks, etc.
It is really great at helping us track our costs and meet our delivery standards. It connects natively to Shopify which is a big bonus and helps us pull for our orders more efficiently.
It's still relatively young product and there are few features missing here and there.
It's great to be able to log in on any computer without having to install software, and it's done an amazing job of keeping our inventory tidy and up-to-date.
A drawback is the inability to track shipping supplies, leaving those to be manually tracked for replenishment.
We ran into a few hiccups at the beginning and the support team was very responsive and helpful in helping us remedy our issues.
I've been working with manufacturing businesses for years, and for years I've lamented Xero's relatively weak inventory management system.
The Ease of use, cost calculation is very helpful, the ease of editing of the existing orders.
There is currently no way to make a group of materials that does not become its own product that the system thinks needs to be made as its own inventory item.
The overall experience has been a positive one. It does well what is promised, and the support team is helpful while also listening to feedback for future improvements.
Seamless integrations with WooCommerce makes supplying orders to customers super easy.
Katana has multiple features which have very useful in improving our manufacturing processes.
The support is always helpful - they've been quick to answer and they have always been able to answer our questions. We've had this app for about 2 months now, and we are loving it.
I like the ease of visibility to see what I have, what I need to order and it links into my accounting software, Xero which saves double entries.
Extremely useful for those with raw materials -> manufacturing -> finished goods -> COGS. This process can be very tedious and Katana has saved days of work each month.
Support is responsive, although we didn't have much need for support thanks to a very thorough and detailed knowledge base. Reasonably priced compared to other inventory management systems.
It has made it so easy to keep up with reordering and be able to manage inventory between two stores. The Katana team makes it so easy to use and offer a lot of help.
We have not yet implemented tasks and assigned employees to certain builds, but we appreciate that there is room to grow as we continue to use the system.
Good integrations with Shopify, Quickbooks, etc.
StartProto logo
5.0
2

Genuinely Enjoyable Cloud Manufacturing Software.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    5.0
    Features
    4.5
    Customer support
    4.5
Pros and Cons from StartProto users   
No pros & cons found
NetSuite logo

NetSuite

4.1
1.4K

The World’s Leading, Most Deployed Cloud ERP Solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    3.8
    Features
    4.1
    Customer support
    3.7
Pros and Cons from NetSuite users   
avatar
+15
The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.
We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing.
Lack of direct integration to the PSA tool. We struggled with bringing all of the contract details into the PSA and associated project.
In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic.
And when you realise that a lot of what you are paying for is really very poor and that you have to buy additional software/SAAS to make up for it's shortcomings, it is even more expensive.
It makes certain things accounting wise very automated and easy. Integration features are amazing.
It still has the same old clunky "out of date" UI, very limited change is made in their annual updates - it remains very dated and Netsuite never address the key lack of functionality.
Software is very easy to use so suitable for all staff not just office based staff. Software is so powerful that you can use it for invoicing, customer support, CRM and Shopping carts.
The customer support is horrible. You can call your Account Executive and it takes days, weeks or months to get results.
I use it on a daily basis and its very useful for quick reports and billing. I find it very helpful when I have to raise a large number invoices at one go through the upload.
I am sometimes disappointed with the "out of the box" product, meaning there are some things that I would think are standard, but they end up costing more.
Really good for accounting and easy to use the basic features.
Perfect for Subscription and SaaS Model Businesses.
The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.
We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing.
Lack of direct integration to the PSA tool. We struggled with bringing all of the contract details into the PSA and associated project.
In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic.
And when you realise that a lot of what you are paying for is really very poor and that you have to buy additional software/SAAS to make up for it's shortcomings, it is even more expensive.
It makes certain things accounting wise very automated and easy. Integration features are amazing.
It still has the same old clunky "out of date" UI, very limited change is made in their annual updates - it remains very dated and Netsuite never address the key lack of functionality.
Software is very easy to use so suitable for all staff not just office based staff. Software is so powerful that you can use it for invoicing, customer support, CRM and Shopping carts.
The customer support is horrible. You can call your Account Executive and it takes days, weeks or months to get results.
I use it on a daily basis and its very useful for quick reports and billing. I find it very helpful when I have to raise a large number invoices at one go through the upload.
I am sometimes disappointed with the "out of the box" product, meaning there are some things that I would think are standard, but they end up costing more.
Really good for accounting and easy to use the basic features.
Perfect for Subscription and SaaS Model Businesses.
The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.
We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing.
Lack of direct integration to the PSA tool. We struggled with bringing all of the contract details into the PSA and associated project.
In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic.
And when you realise that a lot of what you are paying for is really very poor and that you have to buy additional software/SAAS to make up for it's shortcomings, it is even more expensive.
It makes certain things accounting wise very automated and easy. Integration features are amazing.
It still has the same old clunky "out of date" UI, very limited change is made in their annual updates - it remains very dated and Netsuite never address the key lack of functionality.
Software is very easy to use so suitable for all staff not just office based staff. Software is so powerful that you can use it for invoicing, customer support, CRM and Shopping carts.
The customer support is horrible. You can call your Account Executive and it takes days, weeks or months to get results.
I use it on a daily basis and its very useful for quick reports and billing. I find it very helpful when I have to raise a large number invoices at one go through the upload.
I am sometimes disappointed with the "out of the box" product, meaning there are some things that I would think are standard, but they end up costing more.
Really good for accounting and easy to use the basic features.
Perfect for Subscription and SaaS Model Businesses.
Rootstock Manufacturing ERP logo
4.6
8

Manufacturing Cloud ERP Software for Mid-Market Companies

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.4
Pros and Cons from Rootstock Manufacturing ERP users   
No pros & cons found
QT9 ERP logo
4.9
14

Cloud or on-premise enterprise resource planning software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.6
    Features
    4.8
    Customer support
    4.9
Pros and Cons from QT9 ERP users   
+9
We have seen improved efficiencies in our operations with the work flow features it provides. Our employees are pleased at the superior features and how user friendly it is.
It's our own companies fault we haven't maximized the potential of the software due to lack of staffing.
I am mostly in sales and I like the ability to put together quotes for customers and also to search closed orders to help in my sales efforts. QT9 is very easy for me to work with.
I always found that annoying because I think that is something that can easily be switched.
I have heard about the benefits specifically of using the QT9 for ISO applications and how QT9 has been an incredible time saver. For me and sales, it has been a great program.
Excellent customer service and training. The navigation within the software is intuitive and improves our efficiency.
I like how user friendly it is and how even if I don't know where something is, I can click on the different tabs and find it pretty easily.
I think the biggest benefit of QT9 is to pull Excel spreadsheets from Closed Orders so we can see who has ordered from us in the past and have received samples. It helps with our sales efforts.
I like being able to set up Hot Links on my home page - I don't need to access every feature QT9 offers, so it's nice to be able to have quick access to the tabs I reference on a daily basis.
We are very happy with the performance of the QT9 ERP software.
Overall works well and customer support is fantastic.
If you do have a matter, there customer support is very responsive and second to none. QT9 ERP software pulls all manufacturing applications into one.
We have seen improved efficiencies in our operations with the work flow features it provides. Our employees are pleased at the superior features and how user friendly it is.
It's our own companies fault we haven't maximized the potential of the software due to lack of staffing.
I am mostly in sales and I like the ability to put together quotes for customers and also to search closed orders to help in my sales efforts. QT9 is very easy for me to work with.
I always found that annoying because I think that is something that can easily be switched.
I have heard about the benefits specifically of using the QT9 for ISO applications and how QT9 has been an incredible time saver. For me and sales, it has been a great program.
Excellent customer service and training. The navigation within the software is intuitive and improves our efficiency.
I like how user friendly it is and how even if I don't know where something is, I can click on the different tabs and find it pretty easily.
I think the biggest benefit of QT9 is to pull Excel spreadsheets from Closed Orders so we can see who has ordered from us in the past and have received samples. It helps with our sales efforts.
I like being able to set up Hot Links on my home page - I don't need to access every feature QT9 offers, so it's nice to be able to have quick access to the tabs I reference on a daily basis.
We are very happy with the performance of the QT9 ERP software.
Overall works well and customer support is fantastic.
If you do have a matter, there customer support is very responsive and second to none. QT9 ERP software pulls all manufacturing applications into one.
We have seen improved efficiencies in our operations with the work flow features it provides. Our employees are pleased at the superior features and how user friendly it is.
It's our own companies fault we haven't maximized the potential of the software due to lack of staffing.
I am mostly in sales and I like the ability to put together quotes for customers and also to search closed orders to help in my sales efforts. QT9 is very easy for me to work with.
I always found that annoying because I think that is something that can easily be switched.
I have heard about the benefits specifically of using the QT9 for ISO applications and how QT9 has been an incredible time saver. For me and sales, it has been a great program.
Excellent customer service and training. The navigation within the software is intuitive and improves our efficiency.
I like how user friendly it is and how even if I don't know where something is, I can click on the different tabs and find it pretty easily.
I think the biggest benefit of QT9 is to pull Excel spreadsheets from Closed Orders so we can see who has ordered from us in the past and have received samples. It helps with our sales efforts.
I like being able to set up Hot Links on my home page - I don't need to access every feature QT9 offers, so it's nice to be able to have quick access to the tabs I reference on a daily basis.
We are very happy with the performance of the QT9 ERP software.
Overall works well and customer support is fantastic.
If you do have a matter, there customer support is very responsive and second to none. QT9 ERP software pulls all manufacturing applications into one.
MRPeasy logo
4.5
96

Cloud-based ERP/MRP software for small manufacturers

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.4
Pros and Cons from MRPeasy users   
+15
It is also nice that you can switch from one language to another with one click. Support is excellent, always here to help very quickly.
Only straightforward activities are possible without paying extra for 'software development. There isn't a way to correct errors in counting, without hiring 'development' team.
My experience with MRPeasy is fantastic. The transition has been seamless, my team really likes the new upgrade.
Report/statistics is limited. Graph (statistic) is not printable, can view only.
We've formalised our item and BOM structures, improved our production planning and made our operational purchasing more robust with this software. Overall we are happy with the product.
I am pulling all of my customers away from it because a backup is the customer's data. To restrict it to a short time period is really not acceptable.
Easy to understand, great documentation with video support on all of the how to's. I loved how MF orders are easily tied to operations of work stations.
Once I have the PO, then the system should prompt me to create the items.
The software is the most straightforward solution for MRP I've ever found. The team there is very responsive and the newsletter always has interesting information, tips, and case studies.
Perfect deployment, good support, easy to use, once you found it.
Easy to use program that can be scaled with company growth. Customer service is very helpful.
Easy to add and remove users. Contextual help menu is very good.
MRP has been excellent to deal with. Any issues we have had, the customer services have helped at all points.
Easy integration with Xero. For our company the modules of production planning/manufacturing, procurement and stocks are very important and this software fits our purpose.
The flow of production through the system is very logical and streamlined. It captures all details and is great at job costing and inventory management.
It is easy to use, and I like that it can integrate with Xero.
MRPEasy is easy to use, easy to build to your business and easy to roll out across your workforce.
I want my employees to be able to use functions like bar code scanning on their tablets without having to pay enterprise / professional subscriptions for them as well.
It is also nice that you can switch from one language to another with one click. Support is excellent, always here to help very quickly.
Only straightforward activities are possible without paying extra for 'software development. There isn't a way to correct errors in counting, without hiring 'development' team.
My experience with MRPeasy is fantastic. The transition has been seamless, my team really likes the new upgrade.
Report/statistics is limited. Graph (statistic) is not printable, can view only.
We've formalised our item and BOM structures, improved our production planning and made our operational purchasing more robust with this software. Overall we are happy with the product.
I am pulling all of my customers away from it because a backup is the customer's data. To restrict it to a short time period is really not acceptable.
Easy to understand, great documentation with video support on all of the how to's. I loved how MF orders are easily tied to operations of work stations.
Once I have the PO, then the system should prompt me to create the items.
The software is the most straightforward solution for MRP I've ever found. The team there is very responsive and the newsletter always has interesting information, tips, and case studies.
Perfect deployment, good support, easy to use, once you found it.
Easy to use program that can be scaled with company growth. Customer service is very helpful.
Easy to add and remove users. Contextual help menu is very good.
MRP has been excellent to deal with. Any issues we have had, the customer services have helped at all points.
Easy integration with Xero. For our company the modules of production planning/manufacturing, procurement and stocks are very important and this software fits our purpose.
The flow of production through the system is very logical and streamlined. It captures all details and is great at job costing and inventory management.
It is easy to use, and I like that it can integrate with Xero.
MRPEasy is easy to use, easy to build to your business and easy to roll out across your workforce.
I want my employees to be able to use functions like bar code scanning on their tablets without having to pay enterprise / professional subscriptions for them as well.
It is also nice that you can switch from one language to another with one click. Support is excellent, always here to help very quickly.
Only straightforward activities are possible without paying extra for 'software development. There isn't a way to correct errors in counting, without hiring 'development' team.
My experience with MRPeasy is fantastic. The transition has been seamless, my team really likes the new upgrade.
Report/statistics is limited. Graph (statistic) is not printable, can view only.
We've formalised our item and BOM structures, improved our production planning and made our operational purchasing more robust with this software. Overall we are happy with the product.
I am pulling all of my customers away from it because a backup is the customer's data. To restrict it to a short time period is really not acceptable.
Easy to understand, great documentation with video support on all of the how to's. I loved how MF orders are easily tied to operations of work stations.
Once I have the PO, then the system should prompt me to create the items.
The software is the most straightforward solution for MRP I've ever found. The team there is very responsive and the newsletter always has interesting information, tips, and case studies.
Perfect deployment, good support, easy to use, once you found it.
Easy to use program that can be scaled with company growth. Customer service is very helpful.
Easy to add and remove users. Contextual help menu is very good.
MRP has been excellent to deal with. Any issues we have had, the customer services have helped at all points.
Easy integration with Xero. For our company the modules of production planning/manufacturing, procurement and stocks are very important and this software fits our purpose.
The flow of production through the system is very logical and streamlined. It captures all details and is great at job costing and inventory management.
It is easy to use, and I like that it can integrate with Xero.
MRPEasy is easy to use, easy to build to your business and easy to roll out across your workforce.
I want my employees to be able to use functions like bar code scanning on their tablets without having to pay enterprise / professional subscriptions for them as well.
REALTRAC logo
4.1
68

Real-Time Shop Management System

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.0
    Features
    3.8
    Customer support
    4.4
Pros and Cons from REALTRAC users   
+13
They listen to any suggestions to improve the program, plus the customer service is responsive and knowledgeable. It has been a great experience working with Realtrac and the support team.
Integration and customer service was almost non-existent and very difficult.
I moved half way across the country and here I am again with Realtrac, it made my transition into my new job very easy. It is well worth the money spent and the customer service is great.
When we have an issue, we can't see what transactions took place prior to see where the problem occur to make our qty off or see any negative qty's.
Realtrac is super simple to navigate and use on a daily basis. The data logging of operations is excellent.
Materials and inventory management is difficult to manage. It should be possible to assign multiple units of measure to a part.
Overall Realtrac is great for our small business of around 50 people. It is also nice that a touchscreen shop tablet is an option for easier and faster job logging.
Overall it does what we need it to do by tracking jobs through the shop, but the costing being "broken" for our use makes it a purchase I may not make again if I had to do over.
There customer service is amazing they are always willing to teach you about there system.
Considered it would be a waste of their time to show me one thing. In minutes of working together, letting me drive proved to quickly develop and understand the how and why's.
The experience has been very positive. As a small business we didn't have the personnel time to implement it as fast as we would have liked.
I enjoy the ease of use and how efficient it is when it comes to tracking job statuses.
Timeclock is easy for HR, and tracking down where a job is in the manufacturing process from a remote location is easy as well.
Realtrac is a more simple ERP as far as user friendly application.
I like the cost to value ratio. I was sold by the training support.
This system was very easy to set up and begin using.
They listen to any suggestions to improve the program, plus the customer service is responsive and knowledgeable. It has been a great experience working with Realtrac and the support team.
Integration and customer service was almost non-existent and very difficult.
I moved half way across the country and here I am again with Realtrac, it made my transition into my new job very easy. It is well worth the money spent and the customer service is great.
When we have an issue, we can't see what transactions took place prior to see where the problem occur to make our qty off or see any negative qty's.
Realtrac is super simple to navigate and use on a daily basis. The data logging of operations is excellent.
Materials and inventory management is difficult to manage. It should be possible to assign multiple units of measure to a part.
Overall Realtrac is great for our small business of around 50 people. It is also nice that a touchscreen shop tablet is an option for easier and faster job logging.
Overall it does what we need it to do by tracking jobs through the shop, but the costing being "broken" for our use makes it a purchase I may not make again if I had to do over.
There customer service is amazing they are always willing to teach you about there system.
Considered it would be a waste of their time to show me one thing. In minutes of working together, letting me drive proved to quickly develop and understand the how and why's.
The experience has been very positive. As a small business we didn't have the personnel time to implement it as fast as we would have liked.
I enjoy the ease of use and how efficient it is when it comes to tracking job statuses.
Timeclock is easy for HR, and tracking down where a job is in the manufacturing process from a remote location is easy as well.
Realtrac is a more simple ERP as far as user friendly application.
I like the cost to value ratio. I was sold by the training support.
This system was very easy to set up and begin using.
They listen to any suggestions to improve the program, plus the customer service is responsive and knowledgeable. It has been a great experience working with Realtrac and the support team.
Integration and customer service was almost non-existent and very difficult.
I moved half way across the country and here I am again with Realtrac, it made my transition into my new job very easy. It is well worth the money spent and the customer service is great.
When we have an issue, we can't see what transactions took place prior to see where the problem occur to make our qty off or see any negative qty's.
Realtrac is super simple to navigate and use on a daily basis. The data logging of operations is excellent.
Materials and inventory management is difficult to manage. It should be possible to assign multiple units of measure to a part.
Overall Realtrac is great for our small business of around 50 people. It is also nice that a touchscreen shop tablet is an option for easier and faster job logging.
Overall it does what we need it to do by tracking jobs through the shop, but the costing being "broken" for our use makes it a purchase I may not make again if I had to do over.
There customer service is amazing they are always willing to teach you about there system.
Considered it would be a waste of their time to show me one thing. In minutes of working together, letting me drive proved to quickly develop and understand the how and why's.
The experience has been very positive. As a small business we didn't have the personnel time to implement it as fast as we would have liked.
I enjoy the ease of use and how efficient it is when it comes to tracking job statuses.
Timeclock is easy for HR, and tracking down where a job is in the manufacturing process from a remote location is easy as well.
Realtrac is a more simple ERP as far as user friendly application.
I like the cost to value ratio. I was sold by the training support.
This system was very easy to set up and begin using.
Manufacturing Vision logo
4.0
1

Software for managing accounting and manufacturing processes

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    0.0
    Ease of use
    4.0
    Features
    0.0
    Customer support
    5.0
Pros and Cons from Manufacturing Vision users   
No pros & cons found
Total ETO logo
4.6
20

A Totally Better ERP/MRP for Custom Machine Builders

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.7
Pros and Cons from Total ETO users   
No pros & cons found
Pilot ERP logo
0

Distribution software for small and midsize businesses

visit website
Reviews Sentiment
ic-pricetag

No reviews

Positive Reviews
ic-pricetag

No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from Pilot ERP users   
No pros & cons found
Prodsmart logo
4.7
74

The complete manufacturing suite for SMBs.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.8
    Features
    4.5
    Customer support
    5.0
Pros and Cons from Prodsmart users   
avatar
avatar
avatar
+15
All of the customer support people I have worked with are very helpful and friendly, and very easy to work with. The user interface is clean and easy to navigate.
The worst aspect of this software is the fact that we need to repeat some steps too many times.
Also the weekly meetings are a great way to keep us improving. The customer success team has been a huge help getting us set up and providing multiple options to meet our goals.
Not a whole lot to hate about this software as so much is adapted to suit the customers needs. Stability issues here and there, but that is to be expected with almost any software.
I consider myself lucky to participate in the implementation of this helpful software in my company, there are always new things to learn.
We have more than 100 people, and before no one had no idea about what each employee´s performance.
This gives me the ability to price with much more accuracy my products. The other great aspect of Prodsmart is the real-time management.
Understanding of production problems in time. Knowledge of real productivity in time.
Wonderful customer support and they are really close to you when you need a customization.
Great overall structure and continuous development, ease of deployment.
Definitely the ease of use of the system and its ability to really customize the software to work with our manufacturing and production workflow.
Without having to invest in automation machinery. A cost effective choice, suitable for the all kinds of manufacturing plants.
The customer service has been great, specially after the beginning of 2020.
Prodsmart is an effective solution to automate and integrate the shop floor, warehouse, inventory, and accounting.
Prodsmart system has made my ordering process look more professional and organized. I am overall happy with this system.
Ery easy to use , user friendly access, full integration with our ERP as also the provided API's, in order to get realtime data. The webchat is also a key value, support anytime, anywhere.
Most of it is very intuitive and easy to use. The pages load fast and are kept as simple as possible.
Interactive dashboards easy to understand. Quick response time on the support chat.
All of the customer support people I have worked with are very helpful and friendly, and very easy to work with. The user interface is clean and easy to navigate.
The worst aspect of this software is the fact that we need to repeat some steps too many times.
Also the weekly meetings are a great way to keep us improving. The customer success team has been a huge help getting us set up and providing multiple options to meet our goals.
Not a whole lot to hate about this software as so much is adapted to suit the customers needs. Stability issues here and there, but that is to be expected with almost any software.
I consider myself lucky to participate in the implementation of this helpful software in my company, there are always new things to learn.
We have more than 100 people, and before no one had no idea about what each employee´s performance.
This gives me the ability to price with much more accuracy my products. The other great aspect of Prodsmart is the real-time management.
Understanding of production problems in time. Knowledge of real productivity in time.
Wonderful customer support and they are really close to you when you need a customization.
Great overall structure and continuous development, ease of deployment.
Definitely the ease of use of the system and its ability to really customize the software to work with our manufacturing and production workflow.
Without having to invest in automation machinery. A cost effective choice, suitable for the all kinds of manufacturing plants.
The customer service has been great, specially after the beginning of 2020.
Prodsmart is an effective solution to automate and integrate the shop floor, warehouse, inventory, and accounting.
Prodsmart system has made my ordering process look more professional and organized. I am overall happy with this system.
Ery easy to use , user friendly access, full integration with our ERP as also the provided API's, in order to get realtime data. The webchat is also a key value, support anytime, anywhere.
Most of it is very intuitive and easy to use. The pages load fast and are kept as simple as possible.
Interactive dashboards easy to understand. Quick response time on the support chat.
All of the customer support people I have worked with are very helpful and friendly, and very easy to work with. The user interface is clean and easy to navigate.
The worst aspect of this software is the fact that we need to repeat some steps too many times.
Also the weekly meetings are a great way to keep us improving. The customer success team has been a huge help getting us set up and providing multiple options to meet our goals.
Not a whole lot to hate about this software as so much is adapted to suit the customers needs. Stability issues here and there, but that is to be expected with almost any software.
I consider myself lucky to participate in the implementation of this helpful software in my company, there are always new things to learn.
We have more than 100 people, and before no one had no idea about what each employee´s performance.
This gives me the ability to price with much more accuracy my products. The other great aspect of Prodsmart is the real-time management.
Understanding of production problems in time. Knowledge of real productivity in time.
Wonderful customer support and they are really close to you when you need a customization.
Great overall structure and continuous development, ease of deployment.
Definitely the ease of use of the system and its ability to really customize the software to work with our manufacturing and production workflow.
Without having to invest in automation machinery. A cost effective choice, suitable for the all kinds of manufacturing plants.
The customer service has been great, specially after the beginning of 2020.
Prodsmart is an effective solution to automate and integrate the shop floor, warehouse, inventory, and accounting.
Prodsmart system has made my ordering process look more professional and organized. I am overall happy with this system.
Ery easy to use , user friendly access, full integration with our ERP as also the provided API's, in order to get realtime data. The webchat is also a key value, support anytime, anywhere.
Most of it is very intuitive and easy to use. The pages load fast and are kept as simple as possible.
Interactive dashboards easy to understand. Quick response time on the support chat.
ProShop ERP logo
4.9
97

ERP system integrated with MES, QMS & more for manufacturing

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.6
    Features
    4.8
    Customer support
    4.9
Pros and Cons from ProShop ERP users   
avatar
avatar
avatar
+15
The software has many other features that set a company up for success such as training, quality control, time management, inventory management, ability to eliminate tribal knowledge and so many more.
Employees are actually INVOLVED with the QMS because it's all there. We actually have machinists filling out NCR's when the problem happens.
I love that ProShop has the ability to store so much information within its modules, and makes it easy for the whole team to follow along an order and know exactly what is going on and when.
As of now we have no reason not to go for it. We need to finish off our old contract with our current provider.
Customer Service is excellent - responsive, knowledgeable, and friendly.
Coming from no system to this, took a while to get used to filling in all the blanks.
AS9100 is imbedded into the system. Going paperless is amazing and will be a giant cost savings.
The sheer amount of features made it intimidating at first glance but this is the case with all ERP software I have seen. After using the software, we found it very intuitive.
Customer service and implementation has been fantastic.
ProShop is a seamless ERP system that you will grow to love.
We reviewed several different ERP systems and were really impressed with the fully-integrated capabilities of ProShop.
Absolutely all of our needs are met in this software and more. The team was also great in implementing our cloud based server on Amazon Gov cloud to help us meet ITAR data security requirements.
Being able to instantly access information relevant to your job function is a game changer not only to employees, but to running and growing a successful machine shop.
Ordering COTS items with the Vendor PO module is a breeze, and only takes seconds. The simplicity yet details of the software is what really makes it the best tool for our team.
Very user friendly to navigate through. It is Internet based so you can upload pictures and videos to a specific job or operation.
It also integrates easily with Quickbooks for ease of accounting functions.
This is great when you are investigating something, whether it's something that went right or wrong, the data is there and will reveal the information you need within a few clicks.
Hyperlinks make navigation between different areas of the software easy and intuitive.
The software has many other features that set a company up for success such as training, quality control, time management, inventory management, ability to eliminate tribal knowledge and so many more.
Employees are actually INVOLVED with the QMS because it's all there. We actually have machinists filling out NCR's when the problem happens.
I love that ProShop has the ability to store so much information within its modules, and makes it easy for the whole team to follow along an order and know exactly what is going on and when.
As of now we have no reason not to go for it. We need to finish off our old contract with our current provider.
Customer Service is excellent - responsive, knowledgeable, and friendly.
Coming from no system to this, took a while to get used to filling in all the blanks.
AS9100 is imbedded into the system. Going paperless is amazing and will be a giant cost savings.
The sheer amount of features made it intimidating at first glance but this is the case with all ERP software I have seen. After using the software, we found it very intuitive.
Customer service and implementation has been fantastic.
ProShop is a seamless ERP system that you will grow to love.
We reviewed several different ERP systems and were really impressed with the fully-integrated capabilities of ProShop.
Absolutely all of our needs are met in this software and more. The team was also great in implementing our cloud based server on Amazon Gov cloud to help us meet ITAR data security requirements.
Being able to instantly access information relevant to your job function is a game changer not only to employees, but to running and growing a successful machine shop.
Ordering COTS items with the Vendor PO module is a breeze, and only takes seconds. The simplicity yet details of the software is what really makes it the best tool for our team.
Very user friendly to navigate through. It is Internet based so you can upload pictures and videos to a specific job or operation.
It also integrates easily with Quickbooks for ease of accounting functions.
This is great when you are investigating something, whether it's something that went right or wrong, the data is there and will reveal the information you need within a few clicks.
Hyperlinks make navigation between different areas of the software easy and intuitive.
The software has many other features that set a company up for success such as training, quality control, time management, inventory management, ability to eliminate tribal knowledge and so many more.
Employees are actually INVOLVED with the QMS because it's all there. We actually have machinists filling out NCR's when the problem happens.
I love that ProShop has the ability to store so much information within its modules, and makes it easy for the whole team to follow along an order and know exactly what is going on and when.
As of now we have no reason not to go for it. We need to finish off our old contract with our current provider.
Customer Service is excellent - responsive, knowledgeable, and friendly.
Coming from no system to this, took a while to get used to filling in all the blanks.
AS9100 is imbedded into the system. Going paperless is amazing and will be a giant cost savings.
The sheer amount of features made it intimidating at first glance but this is the case with all ERP software I have seen. After using the software, we found it very intuitive.
Customer service and implementation has been fantastic.
ProShop is a seamless ERP system that you will grow to love.
We reviewed several different ERP systems and were really impressed with the fully-integrated capabilities of ProShop.
Absolutely all of our needs are met in this software and more. The team was also great in implementing our cloud based server on Amazon Gov cloud to help us meet ITAR data security requirements.
Being able to instantly access information relevant to your job function is a game changer not only to employees, but to running and growing a successful machine shop.
Ordering COTS items with the Vendor PO module is a breeze, and only takes seconds. The simplicity yet details of the software is what really makes it the best tool for our team.
Very user friendly to navigate through. It is Internet based so you can upload pictures and videos to a specific job or operation.
It also integrates easily with Quickbooks for ease of accounting functions.
This is great when you are investigating something, whether it's something that went right or wrong, the data is there and will reveal the information you need within a few clicks.
Hyperlinks make navigation between different areas of the software easy and intuitive.
Odoo  logo

Odoo

4.1
788

Full Suite of Integrated Business Apps

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.0
    Features
    4.1
    Customer support
    3.7
Pros and Cons from Odoo users   
avatar
avatar
avatar
+15
We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.
It's great to work and develop on Odoo, it's impressive how fast odoo is growing. Maybe is good to create LTS release for big customer to have more than 3 year of support.
Oh well, it can but then you suddenly need to pay their consultants to have it custom build for you. For everything they start saying you need to pay and pay and pay.
This is a great program for usage in terms of getting all aspects of your business together in terms of important platforms like inventories etc.
The customer support is very bad and we are wasting a lot of time.
The mainly most attractive feature is it's opensource. Apart from this helps you to setup your all type of scaled organisation and the customisation is very easy.
Very poor support of partners. Very bad deep understanding of overall solution in odoo (as main provider).
Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.
We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1.
We were looking for a user friendly and usable solution for CRMso far we are happy.
Great Software Best balance between cost & functionality.
You can quickly add a new module and remove unnecessary. Compared to SAP, the platform is simply superb.
Odoo is very good, practical and easy to use ERP software. Easy customization that fulfils every clients' organizational needs.
Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME.
The fully integration is really great. Not needed to use other software.
The way everything works together via API is astounding. I can't say enough about how flexible this software is.
It's an all in one product that has everything you need to manage the business. It's a complete solution at a low cost.
We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.
It's great to work and develop on Odoo, it's impressive how fast odoo is growing. Maybe is good to create LTS release for big customer to have more than 3 year of support.
Oh well, it can but then you suddenly need to pay their consultants to have it custom build for you. For everything they start saying you need to pay and pay and pay.
This is a great program for usage in terms of getting all aspects of your business together in terms of important platforms like inventories etc.
The customer support is very bad and we are wasting a lot of time.
The mainly most attractive feature is it's opensource. Apart from this helps you to setup your all type of scaled organisation and the customisation is very easy.
Very poor support of partners. Very bad deep understanding of overall solution in odoo (as main provider).
Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.
We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1.
We were looking for a user friendly and usable solution for CRMso far we are happy.
Great Software Best balance between cost & functionality.
You can quickly add a new module and remove unnecessary. Compared to SAP, the platform is simply superb.
Odoo is very good, practical and easy to use ERP software. Easy customization that fulfils every clients' organizational needs.
Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME.
The fully integration is really great. Not needed to use other software.
The way everything works together via API is astounding. I can't say enough about how flexible this software is.
It's an all in one product that has everything you need to manage the business. It's a complete solution at a low cost.
We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.
It's great to work and develop on Odoo, it's impressive how fast odoo is growing. Maybe is good to create LTS release for big customer to have more than 3 year of support.
Oh well, it can but then you suddenly need to pay their consultants to have it custom build for you. For everything they start saying you need to pay and pay and pay.
This is a great program for usage in terms of getting all aspects of your business together in terms of important platforms like inventories etc.
The customer support is very bad and we are wasting a lot of time.
The mainly most attractive feature is it's opensource. Apart from this helps you to setup your all type of scaled organisation and the customisation is very easy.
Very poor support of partners. Very bad deep understanding of overall solution in odoo (as main provider).
Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.
We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1.
We were looking for a user friendly and usable solution for CRMso far we are happy.
Great Software Best balance between cost & functionality.
You can quickly add a new module and remove unnecessary. Compared to SAP, the platform is simply superb.
Odoo is very good, practical and easy to use ERP software. Easy customization that fulfils every clients' organizational needs.
Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME.
The fully integration is really great. Not needed to use other software.
The way everything works together via API is astounding. I can't say enough about how flexible this software is.
It's an all in one product that has everything you need to manage the business. It's a complete solution at a low cost.
ALERE logo
4.7
16

ERP software for businesses of all sizes

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.9
    Features
    4.5
    Customer support
    4.8
Pros and Cons from ALERE users   
+11
The ability to modify is very important for us. Ease of use is also very important for our clients and the product is easy to learn.
Sometimes the different tabs of the modules can take time to load, and we had some problems with errors and the system freezing up.
Our clients have found Alere easy to use and navigate. Due to the design of Alere's library of intelligent objects , integration with other company systems has been accomplished with ease.
Everyone is able to find out information through the system, instead of constantly asking if an order has been placed. There are less errors with duplicate orders because of the warnings.
I love the comprehensive nature of ALERE. It handles all of our operations.
Having customers that need to connect to other websites other than the ones that TIW has made available can be difficult which the customer does not understand.
So, the user interface is rich and powerful, and all modules utilize that same interface.
Tracking the bills that we pay and being able to hyperlink them to the actual invoice.
I like working with the staff at TIW too. They are always helpful and offer suggestions when creating custom modifications.
Reason pricing and low maintenance cost allow users to keep up with latest version which comes with new enhancements and better reports.
It is our most important tool in our everyday use.
Ease of use and integration with existing processes.
Reasonable purchase price and low maintenance cost is the best in SMB ERP market. Fast and knowledgeable support team provides dependable assistance in problem solving.
Alere offers integration with Shopify and TaxJar which ease tax management and easily opens the door to e-Commerce.
The ability to modify is very important for us. Ease of use is also very important for our clients and the product is easy to learn.
Sometimes the different tabs of the modules can take time to load, and we had some problems with errors and the system freezing up.
Our clients have found Alere easy to use and navigate. Due to the design of Alere's library of intelligent objects , integration with other company systems has been accomplished with ease.
Everyone is able to find out information through the system, instead of constantly asking if an order has been placed. There are less errors with duplicate orders because of the warnings.
I love the comprehensive nature of ALERE. It handles all of our operations.
Having customers that need to connect to other websites other than the ones that TIW has made available can be difficult which the customer does not understand.
So, the user interface is rich and powerful, and all modules utilize that same interface.
Tracking the bills that we pay and being able to hyperlink them to the actual invoice.
I like working with the staff at TIW too. They are always helpful and offer suggestions when creating custom modifications.
Reason pricing and low maintenance cost allow users to keep up with latest version which comes with new enhancements and better reports.
It is our most important tool in our everyday use.
Ease of use and integration with existing processes.
Reasonable purchase price and low maintenance cost is the best in SMB ERP market. Fast and knowledgeable support team provides dependable assistance in problem solving.
Alere offers integration with Shopify and TaxJar which ease tax management and easily opens the door to e-Commerce.
The ability to modify is very important for us. Ease of use is also very important for our clients and the product is easy to learn.
Sometimes the different tabs of the modules can take time to load, and we had some problems with errors and the system freezing up.
Our clients have found Alere easy to use and navigate. Due to the design of Alere's library of intelligent objects , integration with other company systems has been accomplished with ease.
Everyone is able to find out information through the system, instead of constantly asking if an order has been placed. There are less errors with duplicate orders because of the warnings.
I love the comprehensive nature of ALERE. It handles all of our operations.
Having customers that need to connect to other websites other than the ones that TIW has made available can be difficult which the customer does not understand.
So, the user interface is rich and powerful, and all modules utilize that same interface.
Tracking the bills that we pay and being able to hyperlink them to the actual invoice.
I like working with the staff at TIW too. They are always helpful and offer suggestions when creating custom modifications.
Reason pricing and low maintenance cost allow users to keep up with latest version which comes with new enhancements and better reports.
It is our most important tool in our everyday use.
Ease of use and integration with existing processes.
Reasonable purchase price and low maintenance cost is the best in SMB ERP market. Fast and knowledgeable support team provides dependable assistance in problem solving.
Alere offers integration with Shopify and TaxJar which ease tax management and easily opens the door to e-Commerce.
JobBOSS² logo
4.2
869

JobBOSS2 promotes the profitability of scaling job shops.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.1
    Features
    4.0
    Customer support
    4.4
Pros and Cons from JobBOSS² users   
+15
It does help create meaningful process instructions that helps the manufacturing process flow more smoothly. It helps track shipments and OTD which is beneficial to our organization.
This often led to data entry errors, information not available when needed, and frustration throughout the organization.
I like the integration with QuickBooks for small businesses, I recommend this option instead of using the accounting in JobBoss. I am extremley happy with the way this works.
Use the parts you have correctly, and fully. Get buy in from everyone or you will end up with bad data.
Support staff are nice and helpful and they always walk me through anything I've mucked up. The program is easy to use, it's not real complicated, more user friendly then some packages out there.
Most of their updates are just "bug fixes. They have an idea portal for users to submit feedback, but I seriously doubt they even consider any of these.
The price was competitive for the features offered. Since purchasing the software in 2002, we have continued to be impressed by their support and commitment to their customers.
This was cutting edge software and support when we purchased it 17 years ago, but over the past 8-9 years they have made little to no effort into developing and expanding it further.
I like that this is fairly easy to use. Also, it is somewhat intuitive and has some good "canned" reports that are already included.
I like it's ease of use, customization options, and excellent support.
The software is powerful and easy to use a majority of the time. Support is helpful and readily available.
Employees find it easy to log there time for attendance and against jobs. The integration of quoting to the order to the invoice is excellent.
Ease of use and good tech support. Very similar to quickbooks.
Job Cost Summary : All the Information tracked gives the Actual material & labour that goes into the job and as been very informative and useful in improving the Job pricing process.
I like that I can run the complete shop through one software. From quoting, purchasing, quality, scheduling and tracking.
JobBoss is a great system for integrating all aspects of manufacturing industries.
Jobboss has been a great ERP system for our size company. It has allowed us to keep track of material jobs, and get things done in our fast paced environment.
It is very user friendly and in a logical format.
It does help create meaningful process instructions that helps the manufacturing process flow more smoothly. It helps track shipments and OTD which is beneficial to our organization.
This often led to data entry errors, information not available when needed, and frustration throughout the organization.
I like the integration with QuickBooks for small businesses, I recommend this option instead of using the accounting in JobBoss. I am extremley happy with the way this works.
Use the parts you have correctly, and fully. Get buy in from everyone or you will end up with bad data.
Support staff are nice and helpful and they always walk me through anything I've mucked up. The program is easy to use, it's not real complicated, more user friendly then some packages out there.
Most of their updates are just "bug fixes. They have an idea portal for users to submit feedback, but I seriously doubt they even consider any of these.
The price was competitive for the features offered. Since purchasing the software in 2002, we have continued to be impressed by their support and commitment to their customers.
This was cutting edge software and support when we purchased it 17 years ago, but over the past 8-9 years they have made little to no effort into developing and expanding it further.
I like that this is fairly easy to use. Also, it is somewhat intuitive and has some good "canned" reports that are already included.
I like it's ease of use, customization options, and excellent support.
The software is powerful and easy to use a majority of the time. Support is helpful and readily available.
Employees find it easy to log there time for attendance and against jobs. The integration of quoting to the order to the invoice is excellent.
Ease of use and good tech support. Very similar to quickbooks.
Job Cost Summary : All the Information tracked gives the Actual material & labour that goes into the job and as been very informative and useful in improving the Job pricing process.
I like that I can run the complete shop through one software. From quoting, purchasing, quality, scheduling and tracking.
JobBoss is a great system for integrating all aspects of manufacturing industries.
Jobboss has been a great ERP system for our size company. It has allowed us to keep track of material jobs, and get things done in our fast paced environment.
It is very user friendly and in a logical format.
It does help create meaningful process instructions that helps the manufacturing process flow more smoothly. It helps track shipments and OTD which is beneficial to our organization.
This often led to data entry errors, information not available when needed, and frustration throughout the organization.
I like the integration with QuickBooks for small businesses, I recommend this option instead of using the accounting in JobBoss. I am extremley happy with the way this works.
Use the parts you have correctly, and fully. Get buy in from everyone or you will end up with bad data.
Support staff are nice and helpful and they always walk me through anything I've mucked up. The program is easy to use, it's not real complicated, more user friendly then some packages out there.
Most of their updates are just "bug fixes. They have an idea portal for users to submit feedback, but I seriously doubt they even consider any of these.
The price was competitive for the features offered. Since purchasing the software in 2002, we have continued to be impressed by their support and commitment to their customers.
This was cutting edge software and support when we purchased it 17 years ago, but over the past 8-9 years they have made little to no effort into developing and expanding it further.
I like that this is fairly easy to use. Also, it is somewhat intuitive and has some good "canned" reports that are already included.
I like it's ease of use, customization options, and excellent support.
The software is powerful and easy to use a majority of the time. Support is helpful and readily available.
Employees find it easy to log there time for attendance and against jobs. The integration of quoting to the order to the invoice is excellent.
Ease of use and good tech support. Very similar to quickbooks.
Job Cost Summary : All the Information tracked gives the Actual material & labour that goes into the job and as been very informative and useful in improving the Job pricing process.
I like that I can run the complete shop through one software. From quoting, purchasing, quality, scheduling and tracking.
JobBoss is a great system for integrating all aspects of manufacturing industries.
Jobboss has been a great ERP system for our size company. It has allowed us to keep track of material jobs, and get things done in our fast paced environment.
It is very user friendly and in a logical format.
inFlow Inventory logo
4.6
459

All-in-one inventory management software for small business.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.3
    Customer support
    4.6
Pros and Cons from inFlow Inventory users   
+15
We love the showroom and have recently just reached out to customers giving them access. We also just love the GUI and how intuitive it is.
This has on a number of occasions caused me to inadvertently overcharge customers, and is extremely embarrassing when it's they who notice it first and think I'm trying to "pull a fast one" on them.
It's very powerful and affordable for small businesses. Plus their customer service team is one of the best I have experienced.
Iphone app missing some functionality. Missing possibilty for sub-sub location.
Customer service is always excellent and any issues we have had have been resolved quickly and with a friendly manner. We are looking forward to the new version with the Magneto integration.
Had a problem with my computer because of a security update, which caused my inflow to stop working.
InFlow is one of the best inventory management softwares available. I have tried several but the ease of use both in navigation and application is great.
With no long term contracts or dishonest sales tactics you have nothing to lose.
The price is excellent for the capabilities it contains.
Searching is great and user interface is easy to use. Very easy to find what I am looking for quickly.
The inflow showroom is amazing. The customers can actually see what they are purchasing.
Ease of purchase, ease of installation and relatively easy to set up and start using.
Much more user friendly and reliable than quickbooks.
The input of data is simple, so I have all my customer information. The reporting is excellent, so I can find out stock, costs, sales etc at the touch of a button.
Flows with our business, great product for any business, integration with Xero required.
I have a small business with several products. I find the inventory control easy and useful.
Customer service is top notch. A lot of reports, can build customer reports if needed.
The ability to track the progress of orders. Being able to see, on the order itself, if the item for the order is already on order, needs to be ordered, etc.
We love the showroom and have recently just reached out to customers giving them access. We also just love the GUI and how intuitive it is.
This has on a number of occasions caused me to inadvertently overcharge customers, and is extremely embarrassing when it's they who notice it first and think I'm trying to "pull a fast one" on them.
It's very powerful and affordable for small businesses. Plus their customer service team is one of the best I have experienced.
Iphone app missing some functionality. Missing possibilty for sub-sub location.
Customer service is always excellent and any issues we have had have been resolved quickly and with a friendly manner. We are looking forward to the new version with the Magneto integration.
Had a problem with my computer because of a security update, which caused my inflow to stop working.
InFlow is one of the best inventory management softwares available. I have tried several but the ease of use both in navigation and application is great.
With no long term contracts or dishonest sales tactics you have nothing to lose.
The price is excellent for the capabilities it contains.
Searching is great and user interface is easy to use. Very easy to find what I am looking for quickly.
The inflow showroom is amazing. The customers can actually see what they are purchasing.
Ease of purchase, ease of installation and relatively easy to set up and start using.
Much more user friendly and reliable than quickbooks.
The input of data is simple, so I have all my customer information. The reporting is excellent, so I can find out stock, costs, sales etc at the touch of a button.
Flows with our business, great product for any business, integration with Xero required.
I have a small business with several products. I find the inventory control easy and useful.
Customer service is top notch. A lot of reports, can build customer reports if needed.
The ability to track the progress of orders. Being able to see, on the order itself, if the item for the order is already on order, needs to be ordered, etc.
We love the showroom and have recently just reached out to customers giving them access. We also just love the GUI and how intuitive it is.
This has on a number of occasions caused me to inadvertently overcharge customers, and is extremely embarrassing when it's they who notice it first and think I'm trying to "pull a fast one" on them.
It's very powerful and affordable for small businesses. Plus their customer service team is one of the best I have experienced.
Iphone app missing some functionality. Missing possibilty for sub-sub location.
Customer service is always excellent and any issues we have had have been resolved quickly and with a friendly manner. We are looking forward to the new version with the Magneto integration.
Had a problem with my computer because of a security update, which caused my inflow to stop working.
InFlow is one of the best inventory management softwares available. I have tried several but the ease of use both in navigation and application is great.
With no long term contracts or dishonest sales tactics you have nothing to lose.
The price is excellent for the capabilities it contains.
Searching is great and user interface is easy to use. Very easy to find what I am looking for quickly.
The inflow showroom is amazing. The customers can actually see what they are purchasing.
Ease of purchase, ease of installation and relatively easy to set up and start using.
Much more user friendly and reliable than quickbooks.
The input of data is simple, so I have all my customer information. The reporting is excellent, so I can find out stock, costs, sales etc at the touch of a button.
Flows with our business, great product for any business, integration with Xero required.
I have a small business with several products. I find the inventory control easy and useful.
Customer service is top notch. A lot of reports, can build customer reports if needed.
The ability to track the progress of orders. Being able to see, on the order itself, if the item for the order is already on order, needs to be ordered, etc.
Fishbowl logo

Fishbowl

4.1
829

Simplify, automate, and elevate your inventory management

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.1
    Features
    4.1
    Customer support
    4.2
Pros and Cons from Fishbowl users   
avatar
+15
They have done a wonderful job in taking care of us from learning to use it to just small mistakes here and there. The support is outstanding.
It is very frustrating when you are in the middle of something to have to force close the program and start over. This happens to everyone in our company so it is not user error or a computer error.
Fishbowl is very user friendly, has great support, and great integrations with our other systems.
We have a repetitive problem with line items coming up as 0, which causes our orders to refuse to ship. It's time-consuming to repeatedly call to get them unstuck.
Our company evaluated about half a dozen different inventory management systems for features, support, ease of operation, price, etc. Fishbowl was the hands down winner, and remains the champion.
Horrible Company, they use to be good now they are just completely useless.
If you need to improve your operations this system is great and its worth every penny.
Very difficult to use for manufacturing such as selecting bill of material and etc.
The Fishbowl Plug-in team specifically Jacobi Sardoni is great to work with as they focus on the problem, help you resolve it and educate you on the way. Over all very professional in their efforts.
Fishbowl is a simple but robust solution and meets our requirements from order entry and order fulfillment at our Headquarters and manufacturing facilities.
I like that there is a way to set multiple locations and easily transfer product from one location to another. Fishbowl Go makes it easy to perform certain tasks without being at an actual computer.
It allows us manage the inventory in our warehouse and integrates with Quickbook pretty smoothly. It is user friendly and doesn't take much training before we can get started.
Excellent customer support on integration project.
The available functions are useful in managing inventory.
The modules are sensible and easy to navigate. It is easy to import existing location and inventory data into the system.
Entering orders with this software is easy and intuitive.
A knowledgeable support team and a WMS with many advanced features needed if an inventory management system.
We haven't seen the full value yet but hopefully, it will integrate with Quickbooks online with some modifications.
They have done a wonderful job in taking care of us from learning to use it to just small mistakes here and there. The support is outstanding.
It is very frustrating when you are in the middle of something to have to force close the program and start over. This happens to everyone in our company so it is not user error or a computer error.
Fishbowl is very user friendly, has great support, and great integrations with our other systems.
We have a repetitive problem with line items coming up as 0, which causes our orders to refuse to ship. It's time-consuming to repeatedly call to get them unstuck.
Our company evaluated about half a dozen different inventory management systems for features, support, ease of operation, price, etc. Fishbowl was the hands down winner, and remains the champion.
Horrible Company, they use to be good now they are just completely useless.
If you need to improve your operations this system is great and its worth every penny.
Very difficult to use for manufacturing such as selecting bill of material and etc.
The Fishbowl Plug-in team specifically Jacobi Sardoni is great to work with as they focus on the problem, help you resolve it and educate you on the way. Over all very professional in their efforts.
Fishbowl is a simple but robust solution and meets our requirements from order entry and order fulfillment at our Headquarters and manufacturing facilities.
I like that there is a way to set multiple locations and easily transfer product from one location to another. Fishbowl Go makes it easy to perform certain tasks without being at an actual computer.
It allows us manage the inventory in our warehouse and integrates with Quickbook pretty smoothly. It is user friendly and doesn't take much training before we can get started.
Excellent customer support on integration project.
The available functions are useful in managing inventory.
The modules are sensible and easy to navigate. It is easy to import existing location and inventory data into the system.
Entering orders with this software is easy and intuitive.
A knowledgeable support team and a WMS with many advanced features needed if an inventory management system.
We haven't seen the full value yet but hopefully, it will integrate with Quickbooks online with some modifications.
They have done a wonderful job in taking care of us from learning to use it to just small mistakes here and there. The support is outstanding.
It is very frustrating when you are in the middle of something to have to force close the program and start over. This happens to everyone in our company so it is not user error or a computer error.
Fishbowl is very user friendly, has great support, and great integrations with our other systems.
We have a repetitive problem with line items coming up as 0, which causes our orders to refuse to ship. It's time-consuming to repeatedly call to get them unstuck.
Our company evaluated about half a dozen different inventory management systems for features, support, ease of operation, price, etc. Fishbowl was the hands down winner, and remains the champion.
Horrible Company, they use to be good now they are just completely useless.
If you need to improve your operations this system is great and its worth every penny.
Very difficult to use for manufacturing such as selecting bill of material and etc.
The Fishbowl Plug-in team specifically Jacobi Sardoni is great to work with as they focus on the problem, help you resolve it and educate you on the way. Over all very professional in their efforts.
Fishbowl is a simple but robust solution and meets our requirements from order entry and order fulfillment at our Headquarters and manufacturing facilities.
I like that there is a way to set multiple locations and easily transfer product from one location to another. Fishbowl Go makes it easy to perform certain tasks without being at an actual computer.
It allows us manage the inventory in our warehouse and integrates with Quickbook pretty smoothly. It is user friendly and doesn't take much training before we can get started.
Excellent customer support on integration project.
The available functions are useful in managing inventory.
The modules are sensible and easy to navigate. It is easy to import existing location and inventory data into the system.
Entering orders with this software is easy and intuitive.
A knowledgeable support team and a WMS with many advanced features needed if an inventory management system.
We haven't seen the full value yet but hopefully, it will integrate with Quickbooks online with some modifications.
ERPAG logo
4.6
318

ERP for small and mid-sized companies

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.4
    Features
    4.5
    Customer support
    4.6
Pros and Cons from ERPAG users   
avatar
+15
Great hour long video conference where the customer service was amazing. This software is definitely in the running for our switch.
When something is wrong, the application is just suspended without any reason or explanation. It should have a better error handling.
Great Tolls To Mange your Business < So Easy To use after. I love how it mange the inventory.
The inability to go back and fix an invoice, or adjust products after being pushed through to further steps.
The software is amazing we are just starting to use it and we love it.
Very diffcult to manage more than one warehouse in this program and am thinking to leave the ERPAG because of this.
Ease of use, comprehensive features and great customer support.
Not so customisable for my segment as we are b2b one stop platform for healthcare units.
The software made managing our inventory and purchasing/sales very easy and simple. The UI is clean and easy to pick up.
For now Erpag is a good solution because i had 2 criticals criterias and Erpag is ok. I don't need to create manufacturing orders for kits, and Erpag manages inventory of components directly.
All the modules are easy to use and its Comprehensive.
Ease of use and Integration, Database access and ability to customize my reports.
Easy managment of input and output + have very good function of BOM.
They team is so responsive and ready to help at all times. Once you’ve mastered the application, there’s no turning back.
Simplicity of modules integrated together logically with ease options for operators.
Great value for companies looking for a functioning MRP software on a tight budget. ERPAG also can sync with xero, although the feature requires you to update manually.
Good , simple to use software. Meets 90% of our requirement.
The only thing more stunning about the cost of these systems is the complexity. If you have ever worked with SAP you will understand immediately.
Great hour long video conference where the customer service was amazing. This software is definitely in the running for our switch.
When something is wrong, the application is just suspended without any reason or explanation. It should have a better error handling.
Great Tolls To Mange your Business < So Easy To use after. I love how it mange the inventory.
The inability to go back and fix an invoice, or adjust products after being pushed through to further steps.
The software is amazing we are just starting to use it and we love it.
Very diffcult to manage more than one warehouse in this program and am thinking to leave the ERPAG because of this.
Ease of use, comprehensive features and great customer support.
Not so customisable for my segment as we are b2b one stop platform for healthcare units.
The software made managing our inventory and purchasing/sales very easy and simple. The UI is clean and easy to pick up.
For now Erpag is a good solution because i had 2 criticals criterias and Erpag is ok. I don't need to create manufacturing orders for kits, and Erpag manages inventory of components directly.
All the modules are easy to use and its Comprehensive.
Ease of use and Integration, Database access and ability to customize my reports.
Easy managment of input and output + have very good function of BOM.
They team is so responsive and ready to help at all times. Once you’ve mastered the application, there’s no turning back.
Simplicity of modules integrated together logically with ease options for operators.
Great value for companies looking for a functioning MRP software on a tight budget. ERPAG also can sync with xero, although the feature requires you to update manually.
Good , simple to use software. Meets 90% of our requirement.
The only thing more stunning about the cost of these systems is the complexity. If you have ever worked with SAP you will understand immediately.
Great hour long video conference where the customer service was amazing. This software is definitely in the running for our switch.
When something is wrong, the application is just suspended without any reason or explanation. It should have a better error handling.
Great Tolls To Mange your Business < So Easy To use after. I love how it mange the inventory.
The inability to go back and fix an invoice, or adjust products after being pushed through to further steps.
The software is amazing we are just starting to use it and we love it.
Very diffcult to manage more than one warehouse in this program and am thinking to leave the ERPAG because of this.
Ease of use, comprehensive features and great customer support.
Not so customisable for my segment as we are b2b one stop platform for healthcare units.
The software made managing our inventory and purchasing/sales very easy and simple. The UI is clean and easy to pick up.
For now Erpag is a good solution because i had 2 criticals criterias and Erpag is ok. I don't need to create manufacturing orders for kits, and Erpag manages inventory of components directly.
All the modules are easy to use and its Comprehensive.
Ease of use and Integration, Database access and ability to customize my reports.
Easy managment of input and output + have very good function of BOM.
They team is so responsive and ready to help at all times. Once you’ve mastered the application, there’s no turning back.
Simplicity of modules integrated together logically with ease options for operators.
Great value for companies looking for a functioning MRP software on a tight budget. ERPAG also can sync with xero, although the feature requires you to update manually.
Good , simple to use software. Meets 90% of our requirement.
The only thing more stunning about the cost of these systems is the complexity. If you have ever worked with SAP you will understand immediately.
Cin7 Core logo
4.3
431

Inventory management software for SMBs

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.1
    Features
    4.2
    Customer support
    4.4
Pros and Cons from Cin7 Core users   
avatar
avatar
avatar
+15
Contains the vast majority of required features to operate a successful e-commerce store. Nice layout, not too bulky, and sticks to what its good at.
Over the past 6 months this has gone from bad to worse. The odd hang, became frequent hangs, then time outs on the server.
The ability to customize reports in word is amazing. The team at Dear are still updating and improving the system.
Frustrating, unsatisfying and I have real worries about the ability for the software to keep up with my business as it grows.
DEAR is a fantastic system which will manage the inventory and sales/purchase process for various channels.
Often times I do run in to a problem, either I entered something wrong and can't fix it, or I need a bulk operation done and need support.
What I like most is that it is built by accountants. Costing is done better than most systems.
Confusing pricing on integrations. Weak b3b online sales system.
Dear is very easy to use, and the tutorials are very helpful. Being web based, it works very well.
Perhaps the most important part is that I was never made to feel like a small customer with a limited budget. Onboarding team, especially Steffi was extremely helpful and professional.
The integrations to eCommerce channels are consistent in their setup and options and allow a great deal of flexibility.
Powerful software with excellent customer support.
I also like that it has a fairly strong inventory management and production modules. Purchasing / Receiving is average but the WMS below average.
Its flexible to use, has ongoing gold standard support at no extra cost, has a great looking interface and has very customisable membership extras.
Although the integration process was challenging, DEAR team was there to help on every step of the way.
The UI is very clean and intuitive. The integrations save loads of time and money.
Easy to intergrate my ebay, website, payment portal. Perfect syn with all platforms.
Super fast respond from support team. It is very accurately in all accounting things.
Contains the vast majority of required features to operate a successful e-commerce store. Nice layout, not too bulky, and sticks to what its good at.
Over the past 6 months this has gone from bad to worse. The odd hang, became frequent hangs, then time outs on the server.
The ability to customize reports in word is amazing. The team at Dear are still updating and improving the system.
Frustrating, unsatisfying and I have real worries about the ability for the software to keep up with my business as it grows.
DEAR is a fantastic system which will manage the inventory and sales/purchase process for various channels.
Often times I do run in to a problem, either I entered something wrong and can't fix it, or I need a bulk operation done and need support.
What I like most is that it is built by accountants. Costing is done better than most systems.
Confusing pricing on integrations. Weak b3b online sales system.
Dear is very easy to use, and the tutorials are very helpful. Being web based, it works very well.
Perhaps the most important part is that I was never made to feel like a small customer with a limited budget. Onboarding team, especially Steffi was extremely helpful and professional.
The integrations to eCommerce channels are consistent in their setup and options and allow a great deal of flexibility.
Powerful software with excellent customer support.
I also like that it has a fairly strong inventory management and production modules. Purchasing / Receiving is average but the WMS below average.
Its flexible to use, has ongoing gold standard support at no extra cost, has a great looking interface and has very customisable membership extras.
Although the integration process was challenging, DEAR team was there to help on every step of the way.
The UI is very clean and intuitive. The integrations save loads of time and money.
Easy to intergrate my ebay, website, payment portal. Perfect syn with all platforms.
Super fast respond from support team. It is very accurately in all accounting things.
Contains the vast majority of required features to operate a successful e-commerce store. Nice layout, not too bulky, and sticks to what its good at.
Over the past 6 months this has gone from bad to worse. The odd hang, became frequent hangs, then time outs on the server.
The ability to customize reports in word is amazing. The team at Dear are still updating and improving the system.
Frustrating, unsatisfying and I have real worries about the ability for the software to keep up with my business as it grows.
DEAR is a fantastic system which will manage the inventory and sales/purchase process for various channels.
Often times I do run in to a problem, either I entered something wrong and can't fix it, or I need a bulk operation done and need support.
What I like most is that it is built by accountants. Costing is done better than most systems.
Confusing pricing on integrations. Weak b3b online sales system.
Dear is very easy to use, and the tutorials are very helpful. Being web based, it works very well.
Perhaps the most important part is that I was never made to feel like a small customer with a limited budget. Onboarding team, especially Steffi was extremely helpful and professional.
The integrations to eCommerce channels are consistent in their setup and options and allow a great deal of flexibility.
Powerful software with excellent customer support.
I also like that it has a fairly strong inventory management and production modules. Purchasing / Receiving is average but the WMS below average.
Its flexible to use, has ongoing gold standard support at no extra cost, has a great looking interface and has very customisable membership extras.
Although the integration process was challenging, DEAR team was there to help on every step of the way.
The UI is very clean and intuitive. The integrations save loads of time and money.
Easy to intergrate my ebay, website, payment portal. Perfect syn with all platforms.
Super fast respond from support team. It is very accurately in all accounting things.
shopVOX logo
4.6
222

Web-based manufacturing solution for custom fabricators

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.6
Pros and Cons from shopVOX users   
avatar
avatar
+15
Our Coach was SUPER helpful with the initial setup though. The 24/7 Chat support has been great as well.
ShopVox seems to miss some functionality. For example, to get the full 100% functionality, I would have to pay for some of the features.
It's excellent when it's all inclusive in quoting to pricing to proofing all the way to invoicing. The tracking makes it great to make sure customers are well taken care of.
We desperately need to be able to ship a partial on a line item without workarounds.
Best decision I've ever made. Not only are we more competitive with the market now, thanks to ShopVox I can focus on quick and easy quotes so that the customer doesn't have to wait till we get back.
Then how to pay to employees. How can be it issue for you if we have 1000s customers.
When using ShopVox I feel like writing up quotes and orders is easy and convenient. Also when sending things to our clients it looks super professional and easy for them to use and understand.
There are some functions that are a bit confusing and some inflexibilities, but minor.
The software is pretty quick and easy to use. It has great customization and flexibility to fit any production workflow.
Proofing system and e-mail templates are great. Being able to write a quote/sales order/invoice and email it over with a payment link is great.
Overall, ShopVox is a good platform that allows us a lot of workability from multiple access points and good customer service when there are any issues.
We can integrate so much and it allows us to build up as we go along. Plus, the customer support is outstanding.
The features that continue being creative at customer request, and the way this software makes your business look as a strong, experienced and knowledgeable shop, and it has an integrated CRM.
My daily experience is positive and shopVox keeps the job details organized as you enter them. I would recommend to other sign shops.
It is very thought out and customizable. From estimating to job tracking to invoicing it speeds up the process and is perfectly designed for sign shops.
Easy to teach new people how to navigate. Perfect for our type of business.
What I really love about shopVox is its GUI/interface which makes viewing revenue and other components a lot easier.
Shopvox is easy to use and encompasses all aspects of our business. We used signvox in a previous organization and shopvox has addressed all of the issues we faced with signvox.
Our Coach was SUPER helpful with the initial setup though. The 24/7 Chat support has been great as well.
ShopVox seems to miss some functionality. For example, to get the full 100% functionality, I would have to pay for some of the features.
It's excellent when it's all inclusive in quoting to pricing to proofing all the way to invoicing. The tracking makes it great to make sure customers are well taken care of.
We desperately need to be able to ship a partial on a line item without workarounds.
Best decision I've ever made. Not only are we more competitive with the market now, thanks to ShopVox I can focus on quick and easy quotes so that the customer doesn't have to wait till we get back.
Then how to pay to employees. How can be it issue for you if we have 1000s customers.
When using ShopVox I feel like writing up quotes and orders is easy and convenient. Also when sending things to our clients it looks super professional and easy for them to use and understand.
There are some functions that are a bit confusing and some inflexibilities, but minor.
The software is pretty quick and easy to use. It has great customization and flexibility to fit any production workflow.
Proofing system and e-mail templates are great. Being able to write a quote/sales order/invoice and email it over with a payment link is great.
Overall, ShopVox is a good platform that allows us a lot of workability from multiple access points and good customer service when there are any issues.
We can integrate so much and it allows us to build up as we go along. Plus, the customer support is outstanding.
The features that continue being creative at customer request, and the way this software makes your business look as a strong, experienced and knowledgeable shop, and it has an integrated CRM.
My daily experience is positive and shopVox keeps the job details organized as you enter them. I would recommend to other sign shops.
It is very thought out and customizable. From estimating to job tracking to invoicing it speeds up the process and is perfectly designed for sign shops.
Easy to teach new people how to navigate. Perfect for our type of business.
What I really love about shopVox is its GUI/interface which makes viewing revenue and other components a lot easier.
Shopvox is easy to use and encompasses all aspects of our business. We used signvox in a previous organization and shopvox has addressed all of the issues we faced with signvox.
Our Coach was SUPER helpful with the initial setup though. The 24/7 Chat support has been great as well.
ShopVox seems to miss some functionality. For example, to get the full 100% functionality, I would have to pay for some of the features.
It's excellent when it's all inclusive in quoting to pricing to proofing all the way to invoicing. The tracking makes it great to make sure customers are well taken care of.
We desperately need to be able to ship a partial on a line item without workarounds.
Best decision I've ever made. Not only are we more competitive with the market now, thanks to ShopVox I can focus on quick and easy quotes so that the customer doesn't have to wait till we get back.
Then how to pay to employees. How can be it issue for you if we have 1000s customers.
When using ShopVox I feel like writing up quotes and orders is easy and convenient. Also when sending things to our clients it looks super professional and easy for them to use and understand.
There are some functions that are a bit confusing and some inflexibilities, but minor.
The software is pretty quick and easy to use. It has great customization and flexibility to fit any production workflow.
Proofing system and e-mail templates are great. Being able to write a quote/sales order/invoice and email it over with a payment link is great.
Overall, ShopVox is a good platform that allows us a lot of workability from multiple access points and good customer service when there are any issues.
We can integrate so much and it allows us to build up as we go along. Plus, the customer support is outstanding.
The features that continue being creative at customer request, and the way this software makes your business look as a strong, experienced and knowledgeable shop, and it has an integrated CRM.
My daily experience is positive and shopVox keeps the job details organized as you enter them. I would recommend to other sign shops.
It is very thought out and customizable. From estimating to job tracking to invoicing it speeds up the process and is perfectly designed for sign shops.
Easy to teach new people how to navigate. Perfect for our type of business.
What I really love about shopVox is its GUI/interface which makes viewing revenue and other components a lot easier.
Shopvox is easy to use and encompasses all aspects of our business. We used signvox in a previous organization and shopvox has addressed all of the issues we faced with signvox.
Unleashed logo
4.4
283

Online inventory management software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.1
    Customer support
    4.5
Pros and Cons from Unleashed users   
+15
The team is very knowledgeable, helpful and friendly. Combined with a solid platform, our experience has been outstanding.
After a hard sales pitch, they stole £1,500 from our business without providing one iota of value. When we tried to cancel, they charged us nearly a full year of fees and failed to return our funds.
It is focused and the team has managed to get the basics right - solid and reliable inventory management, a simple and easy to use interface, responsive and fast.
Inability to add the cost of distribution onto a sale to know how it's affected margin. Lack of selection of Xero chart of accounts codes for stock journals.
A benefit we've discovered after implementation is the outstanding email and phone support.
Some functionalities missing for manufacturing environment. Sales Pipeline management integration is not there yet.
The ability to have a full on inventory system for a much cheaper price than SAP is brilliant. The automatic syncing with Xero is extremely helpful.
On another point, it's annoying that a lot of things are not modifiable after a certain (e.g. changing the origin and destination once you've added a line item; similar issue for creating assemblies).
Fantastic software which works instinctively as well as logically - priceless for our business which has so many prodcuts and stockists. Help guys are great and have patience of saints.
We've taken our time getting everything ready before Go Live and we're already seeing the benefits. Our Customer Service champion has been great.
The ability to add serial numbers, and the interface between Xero and Unleashed, is great.
Very helpful support persons, talked through all problems and worked to find solutions that suited our business even if some aspects of unleashed don’t work exactly the way I would like.
As a side note, we also went live with Gusto for the same reasons. I believe what has distinguished each application is the ease of use, and the tight alignment with theory and practice.
Extensive Xero integration with tracking categories and product-level alternate GL codes. Probably the best production capabilities in it's space.
They have excellent customer service. I speak with them 2-3 times a week.
Unleashed is a great product for those getting their feet wet in the e-commerce/retail space.
Ease of use and support in getting it up and running.
Integration Capabilities (E-Commerce, Accounting, Forecasting, etc). Ease of Use / Application Setup.
The team is very knowledgeable, helpful and friendly. Combined with a solid platform, our experience has been outstanding.
After a hard sales pitch, they stole £1,500 from our business without providing one iota of value. When we tried to cancel, they charged us nearly a full year of fees and failed to return our funds.
It is focused and the team has managed to get the basics right - solid and reliable inventory management, a simple and easy to use interface, responsive and fast.
Inability to add the cost of distribution onto a sale to know how it's affected margin. Lack of selection of Xero chart of accounts codes for stock journals.
A benefit we've discovered after implementation is the outstanding email and phone support.
Some functionalities missing for manufacturing environment. Sales Pipeline management integration is not there yet.
The ability to have a full on inventory system for a much cheaper price than SAP is brilliant. The automatic syncing with Xero is extremely helpful.
On another point, it's annoying that a lot of things are not modifiable after a certain (e.g. changing the origin and destination once you've added a line item; similar issue for creating assemblies).
Fantastic software which works instinctively as well as logically - priceless for our business which has so many prodcuts and stockists. Help guys are great and have patience of saints.
We've taken our time getting everything ready before Go Live and we're already seeing the benefits. Our Customer Service champion has been great.
The ability to add serial numbers, and the interface between Xero and Unleashed, is great.
Very helpful support persons, talked through all problems and worked to find solutions that suited our business even if some aspects of unleashed don’t work exactly the way I would like.
As a side note, we also went live with Gusto for the same reasons. I believe what has distinguished each application is the ease of use, and the tight alignment with theory and practice.
Extensive Xero integration with tracking categories and product-level alternate GL codes. Probably the best production capabilities in it's space.
They have excellent customer service. I speak with them 2-3 times a week.
Unleashed is a great product for those getting their feet wet in the e-commerce/retail space.
Ease of use and support in getting it up and running.
Integration Capabilities (E-Commerce, Accounting, Forecasting, etc). Ease of Use / Application Setup.
The team is very knowledgeable, helpful and friendly. Combined with a solid platform, our experience has been outstanding.
After a hard sales pitch, they stole £1,500 from our business without providing one iota of value. When we tried to cancel, they charged us nearly a full year of fees and failed to return our funds.
It is focused and the team has managed to get the basics right - solid and reliable inventory management, a simple and easy to use interface, responsive and fast.
Inability to add the cost of distribution onto a sale to know how it's affected margin. Lack of selection of Xero chart of accounts codes for stock journals.
A benefit we've discovered after implementation is the outstanding email and phone support.
Some functionalities missing for manufacturing environment. Sales Pipeline management integration is not there yet.
The ability to have a full on inventory system for a much cheaper price than SAP is brilliant. The automatic syncing with Xero is extremely helpful.
On another point, it's annoying that a lot of things are not modifiable after a certain (e.g. changing the origin and destination once you've added a line item; similar issue for creating assemblies).
Fantastic software which works instinctively as well as logically - priceless for our business which has so many prodcuts and stockists. Help guys are great and have patience of saints.
We've taken our time getting everything ready before Go Live and we're already seeing the benefits. Our Customer Service champion has been great.
The ability to add serial numbers, and the interface between Xero and Unleashed, is great.
Very helpful support persons, talked through all problems and worked to find solutions that suited our business even if some aspects of unleashed don’t work exactly the way I would like.
As a side note, we also went live with Gusto for the same reasons. I believe what has distinguished each application is the ease of use, and the tight alignment with theory and practice.
Extensive Xero integration with tracking categories and product-level alternate GL codes. Probably the best production capabilities in it's space.
They have excellent customer service. I speak with them 2-3 times a week.
Unleashed is a great product for those getting their feet wet in the e-commerce/retail space.
Ease of use and support in getting it up and running.
Integration Capabilities (E-Commerce, Accounting, Forecasting, etc). Ease of Use / Application Setup.
Craftybase logo
4.6
176

Inventory and manufacturing software for small businesses

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.2
    Features
    4.4
    Customer support
    4.7
Pros and Cons from Craftybase users   
+15
I love the ease of use, the ability to customize categories and keep up with lot numbers and batches, but my favorite thing about Craftybase is the customer service.
Some things are stuck the way they are and dont apply to what Im doing or if things change in the way we create products it is hard to apply the changes.
I find Craftybase SUPER easy to use. I make products that require multiple levels of inventory tracking, and had been looking for software to help me accomplish this for months.
Some of the bugs are frustrating. For example, some of the Etsy fees do not auto associate with sales/products.
I also like the tips and helps. It really makes you feel like there want you to succeed.
The sequencing of adding in a project, then adding in manufactures and linking them all together was a bit confusing to learn.
Having a digital solution that’s perfectly designed and priced for a small business like mine is greatly appreciated.
It does not automatically update stock. Whicb can be a little frustrating.
It is super easy to set up your company and easy to use going forward. The reporting is great too.
My favorite features are supply ordering versus use breakdown ie purchase the supply by the foot and then use by the inch. The product recipe section is easy to set up and fantastic in usability.
I also love all of my orders importing in automatically. I also love that I can access all my information from anywhere via the internet.
I am also thankful that it shows my costs in making each product along with showing recommended retail & wholesale pricing, as well as what my profits are.
It pulls items out of my inventory and has been a life/marriage saver at tax time (I'm a sole proprietorship) and it's ease of use for tallying annual reports is fabulous.
It integrates with Etsy it makes it seamless and super easy to manage my business.
I can search through all my materials by color or fiber content or size or date purchased, etc. It's a lifesaver for me to be able to see my materials with photos and all the data I need.
Good value, good customer service, gets the job done.
I am so glad I found this. It has made keeping tracking of my materials and inventory a breeze.
Helps me organize my hundreds and hundreds of styles/types/colors of materials. Integrates nicely with multiple sales platforms.
I love the ease of use, the ability to customize categories and keep up with lot numbers and batches, but my favorite thing about Craftybase is the customer service.
Some things are stuck the way they are and dont apply to what Im doing or if things change in the way we create products it is hard to apply the changes.
I find Craftybase SUPER easy to use. I make products that require multiple levels of inventory tracking, and had been looking for software to help me accomplish this for months.
Some of the bugs are frustrating. For example, some of the Etsy fees do not auto associate with sales/products.
I also like the tips and helps. It really makes you feel like there want you to succeed.
The sequencing of adding in a project, then adding in manufactures and linking them all together was a bit confusing to learn.
Having a digital solution that’s perfectly designed and priced for a small business like mine is greatly appreciated.
It does not automatically update stock. Whicb can be a little frustrating.
It is super easy to set up your company and easy to use going forward. The reporting is great too.
My favorite features are supply ordering versus use breakdown ie purchase the supply by the foot and then use by the inch. The product recipe section is easy to set up and fantastic in usability.
I also love all of my orders importing in automatically. I also love that I can access all my information from anywhere via the internet.
I am also thankful that it shows my costs in making each product along with showing recommended retail & wholesale pricing, as well as what my profits are.
It pulls items out of my inventory and has been a life/marriage saver at tax time (I'm a sole proprietorship) and it's ease of use for tallying annual reports is fabulous.
It integrates with Etsy it makes it seamless and super easy to manage my business.
I can search through all my materials by color or fiber content or size or date purchased, etc. It's a lifesaver for me to be able to see my materials with photos and all the data I need.
Good value, good customer service, gets the job done.
I am so glad I found this. It has made keeping tracking of my materials and inventory a breeze.
Helps me organize my hundreds and hundreds of styles/types/colors of materials. Integrates nicely with multiple sales platforms.
I love the ease of use, the ability to customize categories and keep up with lot numbers and batches, but my favorite thing about Craftybase is the customer service.
Some things are stuck the way they are and dont apply to what Im doing or if things change in the way we create products it is hard to apply the changes.
I find Craftybase SUPER easy to use. I make products that require multiple levels of inventory tracking, and had been looking for software to help me accomplish this for months.
Some of the bugs are frustrating. For example, some of the Etsy fees do not auto associate with sales/products.
I also like the tips and helps. It really makes you feel like there want you to succeed.
The sequencing of adding in a project, then adding in manufactures and linking them all together was a bit confusing to learn.
Having a digital solution that’s perfectly designed and priced for a small business like mine is greatly appreciated.
It does not automatically update stock. Whicb can be a little frustrating.
It is super easy to set up your company and easy to use going forward. The reporting is great too.
My favorite features are supply ordering versus use breakdown ie purchase the supply by the foot and then use by the inch. The product recipe section is easy to set up and fantastic in usability.
I also love all of my orders importing in automatically. I also love that I can access all my information from anywhere via the internet.
I am also thankful that it shows my costs in making each product along with showing recommended retail & wholesale pricing, as well as what my profits are.
It pulls items out of my inventory and has been a life/marriage saver at tax time (I'm a sole proprietorship) and it's ease of use for tallying annual reports is fabulous.
It integrates with Etsy it makes it seamless and super easy to manage my business.
I can search through all my materials by color or fiber content or size or date purchased, etc. It's a lifesaver for me to be able to see my materials with photos and all the data I need.
Good value, good customer service, gets the job done.
I am so glad I found this. It has made keeping tracking of my materials and inventory a breeze.
Helps me organize my hundreds and hundreds of styles/types/colors of materials. Integrates nicely with multiple sales platforms.
Statii logo
4.6
180

Cloud based ERP MRP software system

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.9
Pros and Cons from Statii users   
+15
The support from Statii has been outstanding. Very responsive and the trainers/support staff are very knowledgeable of the software and how to implement within our business.
Moving from paper system to digital system took awhile to get use too. Not so forgiving, if you make a mistake and action an order by accident there is no undo button.
We can also see our profit margin and this allows us to have target percentages which is brilliant. The time saving element allow us to price work super quick.
No read receipts on emails, unable to get quotes from the supplier after entering the BOM.
We work better as a team which is the key to any successful business, and people are now more engaged and commercially more astute thanks to Statii and some internal process changes.
No "line" for shipping costs, no direct access to stock value for reports, very limited tutorials.
Our experience with Statii so far has been very positive, and the support from Statii has been excellent.
There are both good and bad things with Statii. There needs to be more adjustment from a users point of view for when mistakes are made so that you can alter something rather than restart the process.
A very good, user friendly system with easy data access which I would certainly recommend to others.
I really like the simple design and the fact that everything is clear and well laid out. It is great for seeing a job through from quotation through to invoicing.
The integration of customer management, quoting and proposals to the sales orders and work orders is seamless and has allowed to save significant time.
If ever we have needed to adjust something or have muddle something up they have been quick to help and show us resolve any issue we might have had.
Unbelievable MRP system, simple to use and set up, fantastic benefits.
The software is easy to use and has changed my business. You have to put the time and effort in at the start and then you will see the benefits.
Easy implementation and great customer support.
Statii has helped us to make significant progress on the administrative side of our production process.
Statii also integrates with our Sage accounts package which also save time.
Easier to use than most others, reasonable price. Easy to find historical jobs from many reference points.
The support from Statii has been outstanding. Very responsive and the trainers/support staff are very knowledgeable of the software and how to implement within our business.
Moving from paper system to digital system took awhile to get use too. Not so forgiving, if you make a mistake and action an order by accident there is no undo button.
We can also see our profit margin and this allows us to have target percentages which is brilliant. The time saving element allow us to price work super quick.
No read receipts on emails, unable to get quotes from the supplier after entering the BOM.
We work better as a team which is the key to any successful business, and people are now more engaged and commercially more astute thanks to Statii and some internal process changes.
No "line" for shipping costs, no direct access to stock value for reports, very limited tutorials.
Our experience with Statii so far has been very positive, and the support from Statii has been excellent.
There are both good and bad things with Statii. There needs to be more adjustment from a users point of view for when mistakes are made so that you can alter something rather than restart the process.
A very good, user friendly system with easy data access which I would certainly recommend to others.
I really like the simple design and the fact that everything is clear and well laid out. It is great for seeing a job through from quotation through to invoicing.
The integration of customer management, quoting and proposals to the sales orders and work orders is seamless and has allowed to save significant time.
If ever we have needed to adjust something or have muddle something up they have been quick to help and show us resolve any issue we might have had.
Unbelievable MRP system, simple to use and set up, fantastic benefits.
The software is easy to use and has changed my business. You have to put the time and effort in at the start and then you will see the benefits.
Easy implementation and great customer support.
Statii has helped us to make significant progress on the administrative side of our production process.
Statii also integrates with our Sage accounts package which also save time.
Easier to use than most others, reasonable price. Easy to find historical jobs from many reference points.
The support from Statii has been outstanding. Very responsive and the trainers/support staff are very knowledgeable of the software and how to implement within our business.
Moving from paper system to digital system took awhile to get use too. Not so forgiving, if you make a mistake and action an order by accident there is no undo button.
We can also see our profit margin and this allows us to have target percentages which is brilliant. The time saving element allow us to price work super quick.
No read receipts on emails, unable to get quotes from the supplier after entering the BOM.
We work better as a team which is the key to any successful business, and people are now more engaged and commercially more astute thanks to Statii and some internal process changes.
No "line" for shipping costs, no direct access to stock value for reports, very limited tutorials.
Our experience with Statii so far has been very positive, and the support from Statii has been excellent.
There are both good and bad things with Statii. There needs to be more adjustment from a users point of view for when mistakes are made so that you can alter something rather than restart the process.
A very good, user friendly system with easy data access which I would certainly recommend to others.
I really like the simple design and the fact that everything is clear and well laid out. It is great for seeing a job through from quotation through to invoicing.
The integration of customer management, quoting and proposals to the sales orders and work orders is seamless and has allowed to save significant time.
If ever we have needed to adjust something or have muddle something up they have been quick to help and show us resolve any issue we might have had.
Unbelievable MRP system, simple to use and set up, fantastic benefits.
The software is easy to use and has changed my business. You have to put the time and effort in at the start and then you will see the benefits.
Easy implementation and great customer support.
Statii has helped us to make significant progress on the administrative side of our production process.
Statii also integrates with our Sage accounts package which also save time.
Easier to use than most others, reasonable price. Easy to find historical jobs from many reference points.
MIE Trak Pro logo
4.6
158

ERP software for manufacturing businesses

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.4
    Features
    4.5
    Customer support
    4.7
Pros and Cons from MIE Trak Pro users   
+15
Very happy with the system. Support is excellent and the support staff very knowledgeable and responsive in UK.
We do have error messages that come up periodically you either have to try again or exit out and try again.
The support has been great. Our ability to customize the software to fit our business needs is one of the great features of the software.
The errors in the new builds that are realized after performing the upgrade. More testing should be done by MIE prior to releasing the new build.
I love the immediacy of the help when I need it. We love that all aspects of our business integrate so well in one place; from accounting to production, to shipping and invoicing.
No software application will do everything you need right out of the box. You need to find a vendor that will work with you to squeeze every ounce of productivity from of that software.
Excellent software that will improve the functioning of your company from start to finish.
Some of the bugs do not get fixed in a timely manner. There are bugs when we install updates that are not checked beforehand and causes problems in other areas of MIETRAK.
Have been using MieTrak for about 15 years and we love it, very user friendly.
The reporting systems are excellent via Quick View Reports and if we’ve been unsure how to create a report MIE Solutions have been more than happy to assist us.
The experience with Mie Trak Pro has been very positive. It has a great amount of functionality than many other ERP softwares cant do.
For the amount of customization, streamlined workflow, price points, and of course great customer service. You will not find anything better.
Anytime I have a questions customer support is great and always quick with a response. I would recommend Mie Trak especially to production oriented shops.
Very good, it has integrated all our work sections into one software package and allows for real time reporting on all aspects of the business.
It seems to be quote an improvement over 32 and there are many more items it is able to do that we are still figuring out.
Mie Trak Pro software easy to use, from quoting to invoicing; it offers real time viewing/updating, tracking orders, job costing, reports and a quality system.
Ease of use and connectivity between modules. Data collection from workforce using Kiosk back into main system.
As a business we have found MIEtrak to be very beneficial for our production ensuring we have a history of all our builds and the parts use on each one.
Very happy with the system. Support is excellent and the support staff very knowledgeable and responsive in UK.
We do have error messages that come up periodically you either have to try again or exit out and try again.
The support has been great. Our ability to customize the software to fit our business needs is one of the great features of the software.
The errors in the new builds that are realized after performing the upgrade. More testing should be done by MIE prior to releasing the new build.
I love the immediacy of the help when I need it. We love that all aspects of our business integrate so well in one place; from accounting to production, to shipping and invoicing.
No software application will do everything you need right out of the box. You need to find a vendor that will work with you to squeeze every ounce of productivity from of that software.
Excellent software that will improve the functioning of your company from start to finish.
Some of the bugs do not get fixed in a timely manner. There are bugs when we install updates that are not checked beforehand and causes problems in other areas of MIETRAK.
Have been using MieTrak for about 15 years and we love it, very user friendly.
The reporting systems are excellent via Quick View Reports and if we’ve been unsure how to create a report MIE Solutions have been more than happy to assist us.
The experience with Mie Trak Pro has been very positive. It has a great amount of functionality than many other ERP softwares cant do.
For the amount of customization, streamlined workflow, price points, and of course great customer service. You will not find anything better.
Anytime I have a questions customer support is great and always quick with a response. I would recommend Mie Trak especially to production oriented shops.
Very good, it has integrated all our work sections into one software package and allows for real time reporting on all aspects of the business.
It seems to be quote an improvement over 32 and there are many more items it is able to do that we are still figuring out.
Mie Trak Pro software easy to use, from quoting to invoicing; it offers real time viewing/updating, tracking orders, job costing, reports and a quality system.
Ease of use and connectivity between modules. Data collection from workforce using Kiosk back into main system.
As a business we have found MIEtrak to be very beneficial for our production ensuring we have a history of all our builds and the parts use on each one.
Very happy with the system. Support is excellent and the support staff very knowledgeable and responsive in UK.
We do have error messages that come up periodically you either have to try again or exit out and try again.
The support has been great. Our ability to customize the software to fit our business needs is one of the great features of the software.
The errors in the new builds that are realized after performing the upgrade. More testing should be done by MIE prior to releasing the new build.
I love the immediacy of the help when I need it. We love that all aspects of our business integrate so well in one place; from accounting to production, to shipping and invoicing.
No software application will do everything you need right out of the box. You need to find a vendor that will work with you to squeeze every ounce of productivity from of that software.
Excellent software that will improve the functioning of your company from start to finish.
Some of the bugs do not get fixed in a timely manner. There are bugs when we install updates that are not checked beforehand and causes problems in other areas of MIETRAK.
Have been using MieTrak for about 15 years and we love it, very user friendly.
The reporting systems are excellent via Quick View Reports and if we’ve been unsure how to create a report MIE Solutions have been more than happy to assist us.
The experience with Mie Trak Pro has been very positive. It has a great amount of functionality than many other ERP softwares cant do.
For the amount of customization, streamlined workflow, price points, and of course great customer service. You will not find anything better.
Anytime I have a questions customer support is great and always quick with a response. I would recommend Mie Trak especially to production oriented shops.
Very good, it has integrated all our work sections into one software package and allows for real time reporting on all aspects of the business.
It seems to be quote an improvement over 32 and there are many more items it is able to do that we are still figuring out.
Mie Trak Pro software easy to use, from quoting to invoicing; it offers real time viewing/updating, tracking orders, job costing, reports and a quality system.
Ease of use and connectivity between modules. Data collection from workforce using Kiosk back into main system.
As a business we have found MIEtrak to be very beneficial for our production ensuring we have a history of all our builds and the parts use on each one.
MasterControl Manufacturing Excellence logo
4.6
138

SaaS manufacturing and production scheduling software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.6
Pros and Cons from MasterControl Manufacturing Excellence users   
+15
The MasterControl support team was great for helping with navigating best practices and functions.
However, there are some limitations on hardware and software requirements that do conflict with other parts of our infrastructure. We are having to make compromises in some areas.
Overall, this investment will help support rapid growth in your business and help facilitate the creation and management of a truly robust quality organization.
Both Java and Adobe must be up to date at all times and you can't use Chrome, and even then, we still have PDF publishing and opening errors.
The MasterControl Customer Service and Technical Support is the best I have experienced with ANY vendor we have had over the years. MasterControl's success comes from its customer's success.
These documents are to be reviewed yearly and signed by the user, the user's manager, and the training coordinator. However, there is a problem when the CV/JD belongs to a VO user.
MasterControl does a good job of keeping track of what the current best practices are and integrating them into their software.
Because it is solving a complex set of problems, MasterControl software is naturally complex.
Superior document control, use of Forms within process workflows and training connection to documents. The software has been a great help with remaining compliant and addressing ISO and FDA audits.
As a pharma/device company, the FDA's seal of approval on an electronic QMS system means a lot to us. I'm glad our company chose the gold standard eQMS to implement.
Allows for faster batch release. The MasterControl team is invested in our success and are personally engaged in ensuring that success.
This software is extremely powerful and has many applications all throughout a corporation. It has many opportunities for expansion through additional modules.
Ease of use, user configurable, connection between their modules and the ability to create form workflows.
Time for new users to feel comfortable in the system is pretty minimal considering how complex the system is as a whole.
Productive tool in a heavily regulated environment; nothing gets lost; intuitive interface.
Ease of use of the Batch Record designer tool and integration to the Qx solution for al things QA (Deviation, Events, Change Control, ect.
Ease of use and navigation for the end user. Minimimal admin staff needed.
It will be easy to integrate with our existing QMS system and user can easily build template.
The MasterControl support team was great for helping with navigating best practices and functions.
However, there are some limitations on hardware and software requirements that do conflict with other parts of our infrastructure. We are having to make compromises in some areas.
Overall, this investment will help support rapid growth in your business and help facilitate the creation and management of a truly robust quality organization.
Both Java and Adobe must be up to date at all times and you can't use Chrome, and even then, we still have PDF publishing and opening errors.
The MasterControl Customer Service and Technical Support is the best I have experienced with ANY vendor we have had over the years. MasterControl's success comes from its customer's success.
These documents are to be reviewed yearly and signed by the user, the user's manager, and the training coordinator. However, there is a problem when the CV/JD belongs to a VO user.
MasterControl does a good job of keeping track of what the current best practices are and integrating them into their software.
Because it is solving a complex set of problems, MasterControl software is naturally complex.
Superior document control, use of Forms within process workflows and training connection to documents. The software has been a great help with remaining compliant and addressing ISO and FDA audits.
As a pharma/device company, the FDA's seal of approval on an electronic QMS system means a lot to us. I'm glad our company chose the gold standard eQMS to implement.
Allows for faster batch release. The MasterControl team is invested in our success and are personally engaged in ensuring that success.
This software is extremely powerful and has many applications all throughout a corporation. It has many opportunities for expansion through additional modules.
Ease of use, user configurable, connection between their modules and the ability to create form workflows.
Time for new users to feel comfortable in the system is pretty minimal considering how complex the system is as a whole.
Productive tool in a heavily regulated environment; nothing gets lost; intuitive interface.
Ease of use of the Batch Record designer tool and integration to the Qx solution for al things QA (Deviation, Events, Change Control, ect.
Ease of use and navigation for the end user. Minimimal admin staff needed.
It will be easy to integrate with our existing QMS system and user can easily build template.
The MasterControl support team was great for helping with navigating best practices and functions.
However, there are some limitations on hardware and software requirements that do conflict with other parts of our infrastructure. We are having to make compromises in some areas.
Overall, this investment will help support rapid growth in your business and help facilitate the creation and management of a truly robust quality organization.
Both Java and Adobe must be up to date at all times and you can't use Chrome, and even then, we still have PDF publishing and opening errors.
The MasterControl Customer Service and Technical Support is the best I have experienced with ANY vendor we have had over the years. MasterControl's success comes from its customer's success.
These documents are to be reviewed yearly and signed by the user, the user's manager, and the training coordinator. However, there is a problem when the CV/JD belongs to a VO user.
MasterControl does a good job of keeping track of what the current best practices are and integrating them into their software.
Because it is solving a complex set of problems, MasterControl software is naturally complex.
Superior document control, use of Forms within process workflows and training connection to documents. The software has been a great help with remaining compliant and addressing ISO and FDA audits.
As a pharma/device company, the FDA's seal of approval on an electronic QMS system means a lot to us. I'm glad our company chose the gold standard eQMS to implement.
Allows for faster batch release. The MasterControl team is invested in our success and are personally engaged in ensuring that success.
This software is extremely powerful and has many applications all throughout a corporation. It has many opportunities for expansion through additional modules.
Ease of use, user configurable, connection between their modules and the ability to create form workflows.
Time for new users to feel comfortable in the system is pretty minimal considering how complex the system is as a whole.
Productive tool in a heavily regulated environment; nothing gets lost; intuitive interface.
Ease of use of the Batch Record designer tool and integration to the Qx solution for al things QA (Deviation, Events, Change Control, ect.
Ease of use and navigation for the end user. Minimimal admin staff needed.
It will be easy to integrate with our existing QMS system and user can easily build template.