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RxWorks Logo

Veterinary practice management software

Table of Contents

RxWorks - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

RxWorks overview

What is RxWorks?

RxWorks is one of the world's leading practice management solutions for veterinary practices. The platform is trusted by a number of the world's largest corporate groups and educational providers for good reason.

It offers tools for streamlining practice operations, managing patients, creating custom treatment plans, monitoring practice performance, communicating with clients, managing insurance claims, and more. RxWorks aims to help veterinary practices to improve patient care and increase profitability by automating workflows and providing scheduling tools for scheduling tasks such as patient communications, billing, follow ups, and more.

With RxWorks’ Care Plan Manager, businesses can identify, plan, and schedule preventative or chronic care based on the needs of their patients. Veterinarians can also use the platform to authorise prescriptions, access lab results through integration with internal lab devices, create insurance claims, and more. Other features of the platform include practice performance monitoring and KPI tracking via custom reports, personalized email scheduling, and branding tools for creating professional certificates, forms, and letters to send to clients.

Starting price


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RxWorks’s user interface

Ease of use rating:

RxWorks pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(29)
5(22)

What do users say about RxWorks?

Users report RxWorks is easy to use, flexible, and quick to learn, with a customizable interface that suits different practice needs. They appreciate its automation, clear layout, and efficient navigation, though some find unnecessary steps and busy screens can make it less intuitive at times. They value how it streamlines daily tasks and training for new staff. 

Reviewers indicate customer support is generally responsive, helpful, and available when needed, with issues often resolved quickly. They say support quality has varied over time, with some experiencing excellent service and others noting periods of decline or unresolved problems.

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Who uses RxWorks?

Based on 51 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Veterinary
Higher Education
Medical Practice

Use cases

Veterinary

RxWorks's key features

Most critical features, based on insights from RxWorks users:

Patient records management
Prescription processing
Billing & invoicing
Payment processing
Appointment scheduling
Communication management

All RxWorks features

Features rating:

Invoice management
Treatment planning
Imaging and x-rays
Confirmations/Reminders
Customer database
Client management
Inventory management
Charting
Telemedicine
Template management
SOAP notes
SMS messaging
Self service portal
Reporting & statistics
Reminders
Third-Party integrations
Workflow management
Email reminders
Electronic payments
Document storage
Document management
Data import/export
Calendar management
API
Alerts/Notifications
Activity dashboard
Accounting

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RxWorks pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about RxWorks price and value

Value for money rating:

To see what individual users think of RxWorks's price and value, check out the review snippets below.

“Good program that is easy to use and great customization with excellent tech support team.”
bm

bianca m.

hospital coordinator

“Now as an manager and administrator, i see the background of how each feature can be better utilized. I feel that bringing my nursing experience into the set up of the many features is a huge benefit.”
JC

James C.

Business Refinement & Services Manager

RxWorks integrations (7)

RxWorks customer support

What do users say about RxWorks customer support?

Customer support rating:

We analyzed 23 verified user reviews to identify positive and negative aspects of RxWorks customer support.

Widespread user sentiment highlights fast, reliable, and friendly customer support, with quick phone assistance and 24/7 availability.

A minority of users report declining support quality over time, with unresolved issues and slower responses after company changes.

Support options

24/7 (live rep)
Email/help desk
Phone support
Knowledge base

Training options

Live online
Webinars
In person
Documentation
Videos

To see what individual users say about RxWorks's customer support, check out the review snippets below.

“If you have a support enquiry it is dealt with quickly and most issues can be sorted out on the spot with a team member on the phone.”

LN

Louise N.

Practice Manager

“The customer support is excellent and you can always speak to an actual person if you come across a problem or query that needs resolving quickly.”

LC

Lucy C.

Veterinary surgeon

“We found that, after the excellent sales pitch, the customer support started dwindling, to the point of non-existent at one point.”

HH

Heather H.

Veterinarian

RxWorks FAQs

Q. What type of pricing plans does RxWorks offer?

RxWorks has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of RxWorks?

RxWorks has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does RxWorks support?

RxWorks supports the following languages:
English


Q. Does RxWorks offer an API?

No, RxWorks does not have an API available.


Q. What level of support does RxWorks offer?

RxWorks offers the following support options:
24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base

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