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ClinicWise Logo

Easiest vet online booking, now with an AI receptionist

Table of Contents

ClinicWise - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2026

ClinicWise overview

What is ClinicWise?

ClinicWise gives veterinary clinics the easiest way for pet owners to book online, plus an AI receptionist that answers calls 24/7, so your front desk can focus on the clients in front of them.

Online booking that pet owners actually use

Clients book in a few taps from your website, any time of day. Half of US bookings happen outside regular business hours, when your front desk is closed. Bookings write straight to the right record in your practice management software, with no double entry or review step. Clinics switching from another online booking system have seen 88% more bookings.

An AI receptionist that answers every call

The ClinicWise AI receptionist answers calls and website chats around the clock, as overflow during busy times or after hours. Fewer calls go to voicemail, and your team spends less time on the phone.

Everything else your clients need, in one place

Two-way texting, digital forms, smart questionnaires and a client and pet portal keep communication simple for clients and staff. After each visit, clients rate their experience. You get an alert when a score falls below your threshold, so you can call them back, and every client is offered the option to leave a Google review.

Fast to start, set up your way

Most clinics are live in under an hour, in one or two 30-minute meetings. There's no setup fee, and you can start with the feature that matters most to you and add more when you're ready.

Built by people who know clinics

ClinicWise was co-founded by a veterinarian who has owned and run clinics, and our team includes vets, vet techs and software specialists. More than 400 clinics and 2,000 veterinarians use ClinicWise today, from single-vet practices to large hospitals and multi-location groups.

Starting price

199flat rate /
per month

Alternatives

with better value for money

Do you work for ClinicWise? Manage this product listing

ClinicWise’s user interface

Ease of use rating:

ClinicWise reviews

Overall rating

4.8

/5

4

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

3

1

0

0

0

ClinicWise's key features

Most critical features, based on insights from ClinicWise users:

Client management

All ClinicWise features

Features rating:

Activity dashboard
AI/Machine learning
API
Appointment scheduling
Automated responses
Calendar management
Chatbot
Client management
Code-free development
Communication management
Confirmations/Reminders
Customer experience management
Customer support
Customizable branding
Electronic payments
E-Prescribing
Integrations
Intent recognition
Live chat
Multi-Channel communication
Multi-Language
Natural language processing
Patient intake
Patient portal
Patient records management
Pre-Configured bot
Prescription processing
Reminders
Reporting & statistics
Self service portal
Sentiment analysis
SMS messaging
Template management
Third-Party integrations
Treatment planning
Workflow management

ClinicWise alternatives

ClinicWise logo

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ClinicWise pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essentials

199

Per month

Features included:

  • Integrated online booking, saved straight to your PIMS
  • No login, password or app for clients
  • Booking from your website, Google, social media, email or text
  • Booking rules by species, breed, age, sex and weight
  • Branded client and pet portal
  • No setup fee

Growth

299

Per month

Features included:

  • Everything in Essential
  • AI digital assistant that answers client questions at any hour
  • Digital forms and consent, saved to the client record
  • Smart questionnaires before and after appointments
  • Customer reviews with low-score alerts, so you can call clients back
  • Analytics and reporting on bookings by type, vet and channel

User opinions about ClinicWise price and value

Value for money rating:

ClinicWise integrations (9)

Integrations rated by users

We looked at 4 user reviews to identify which products are mentioned as ClinicWise integrations and how users feel about them.

ezyVet logo
ezyVet

Integration rating: 5.0 (2)

ClinicWise support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support

Training options

Live Online
Documentation
Videos
In Person
Webinars

ClinicWise FAQs

Q. Who are the typical users of ClinicWise?

ClinicWise has the following typical customers:
Small Business, Mid-size Business

These products have better value for money


Q. What level of support does ClinicWise offer?

ClinicWise offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support

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