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Salesforce for Automotive Logo

Auto-dealer and auto-repair management software

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Salesforce for Automotive - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: January 2026

Salesforce for Automotive overview

What is Salesforce for Automotive?

"Salesforce Automotive CRM is an auto-dealer management software that helps businesses manage customer engagement, monitor performance, team collaboration, and more from within a unified platform. It enables staff members to create personalized customer journey programs, monitor engagement history, and resolve client inquiries, to optimize customer loyalty operations.

Salesforce Automotive CRM allows team members to manage prospects, demand forecasting, product education, co-marketing, and competitive bid creation processes on a centralized platform. It lets employees establish two-way communication with clients via multiple channels, such as instant messaging, emails, contact centers, and chatbots. It also enables users to capture and route leads from multiple channels, such as online, websites, phone, and social media networks.

Salesforce Automotive CRM allows employees to utilize the AI-enabled analytics platform to gain insights into campaign performance, quotes, customer traffic trends, and aftermarket sales. With Einstein Alerts functionality, business leaders can monitor sales agreement compliance, product performance, account health, and pricing."

Starting price


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Salesforce for Automotive’s user interface

Ease of use rating:

Salesforce for Automotive reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Salesforce for Automotive's key features

Most critical features, based on insights from Salesforce for Automotive users:

Quotes/Estimates

All Salesforce for Automotive features

Features rating:

Accounting
Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
Appointment management
Automated scheduling
Billing & invoicing
Calendar management
Collaboration tools
Communication management
Contact database
CRM
Customer database
Customer history
Customizable reports
Dashboard
Data import/export
Discount management
Document management
Document storage
Email management
Feedback management
Financing management
For automotive dealerships
Forecasting
Forms management
GPS
Inspection management
Inventory management
Inventory tracking
Invoice management
Lead capture
Lead management
Lease tracking
Maintenance scheduling
Multi-Channel data collection
Multi-Location
New car dealer
Onboarding
Order management
Partner portal
Parts management
Price/Margin management
Progress tracking
Purchase order management
QuickBooks integration
Quotes/Estimates
Real-Time analytics
Real-Time reporting
Real-Time updates
Reminders
Repair tracking
Reporting/Analytics
Reporting & statistics
Sales floor management
Sales reports
Service department
Service history
Stock management
Summary Reports
Third-Party integrations
Used car dealer
Website integration
Website management
Workflow management
Work order management

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Salesforce for Automotive integrations (1)

Top integrations

Salesforce for Automotive support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
24/7 (Live rep)
Phone Support
Chat
FAQs/Forum

Training options

Documentation
Live Online
Webinars
Videos

Salesforce for Automotive FAQs

Related categories