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Salesforce for Automotive Logo

Auto-dealer and auto-repair management software

(4)

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Salesforce for Automotive Pricing, Features, Reviews and Alternatives

Salesforce for Automotive FAQs

Q. Who are the typical users of Salesforce for Automotive?

Salesforce for Automotive has the following typical customers:
Freelancers, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Salesforce for Automotive support?

Salesforce for Automotive supports the following languages:
English


Q. Does Salesforce for Automotive offer an API?

No, Salesforce for Automotive does not have an API available.


Q. What other apps does Salesforce for Automotive integrate with?

Salesforce for Automotive integrates with the following applications:
MuleSoft Composer


Q. What level of support does Salesforce for Automotive offer?

Salesforce for Automotive offers the following support options:
Email/Help Desk, Knowledge Base, 24/7 (Live rep), Phone Support, Chat, FAQs/Forum

Salesforce for Automotive product overview

What is Salesforce for Automotive?

"Salesforce Automotive CRM is an auto-dealer management software that helps businesses manage customer engagement, monitor performance, team collaboration, and more from within a unified platform. It enables staff members to create personalized customer journey programs, monitor engagement history, and resolve client inquiries, to optimize customer loyalty operations.

Key benefits of using Salesforce for Automotive

  • Convert more leads by engaging prospects from any platform.
  • Automate the buying process from the OEM through the dealer.
  • Provide intelligent service and increase dealer profitability with personalized engagements--all powered by real-time data.
  • Make the customer journey seamless by engaging with customers along every step of the car purchasing process.
  • Employees are equipped with all the customer information they need from the mobile devices to the showroom floor.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base
    24/7 (Live rep)
    Phone Support
    Chat
    FAQs/Forum

    Training options

    Documentation
    Live Online
    Webinars
    Videos

    Salesforce for Automotive features

    Functionality

    5.0

    /5

    1

    Total features

    71

    6 categories

    Most valued features by users

    Inventory Management
    Reporting & Statistics
    Activity Dashboard
    Alerts/Notifications
    Third-Party Integrations
    Multi-Location
    Order Management
    Reporting/Analytics

    Functionality contenders

    Salesforce for Automotive users reviews

    Overall Rating

    5.0

    /5

    1

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution

    5

    4

    3

    2

    1

    1

    0

    0

    0

    0

    Overall rating contenders

    JK
    AvatarImg

    Julia K.

    Automotive, 1-10 employees

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great application

    Reviewed 7 months ago

    All of us at the office have a great experience with salesforce

    Pros

    Salesforce is a great application to use for our workplace and has made our business more organized

    Cons

    What we like least was at times salesforce can slow down the application

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