App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

How GetApp verifies reviews

GetApp carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

ServiceFactor

Cloud-based service and project management software

Last updated: February 2025

Table of Contents

Is this product right for your business?

Find out with a

ServiceFactor - 2025 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: February 2025

What is ServiceFactor?

ServiceFactor is a cloud and mobile-based service and project management software that helps users schedule jobs, manage the activities of their technicians, track inventory, update customer records, and process payments from the field or the office.

It offers features such as revenue tracking, technician scorecards, and marketing ROI analysis. The software optimizes customer support through CSR performance tracking and assigns technicians based on skills. It includes mapping for service calls, intelligent invoicing, and service agreement management.

ServiceFactor assists with quoting, inventory tracking, and management reporting. Technicians can access customer history, track goals, and collect payments in the field. The onboarding process is streamlined with QuickBooks integration for smooth implementation.

Starting from

130

/user

Per month

book a demo

ServiceFactor's key features

Most critical features, based on insights from ServiceFactor users:

Billing & Invoicing

4.8

(5)

Scheduling

5.0

(5)

Mobile Access

4.8

(4)

Customer Database

4.6

(5)

Quotes/Estimates

4.8

(4)

Job Scheduling

5.0

(4)

All ServiceFactor features

Features rating:

4.6

(7)

Job Tracking

4.7

(3)

Real-Time Data

5.0

(1)

Reporting & Statistics

5.0

(2)

Customer History

4.7

(3)

Service History

5.0

(1)

Work Order Management

5.0

(2)

Technician Management

(0)

Routing

(0)

Third-Party Integrations

(0)

Time & Expense Tracking

(0)

Real-Time Notifications

(0)

Timesheet Management

(0)

QuickBooks Integration

(0)

Payment Processing

(0)

Mobile App

(0)

Maintenance Scheduling

(0)

Location Tracking

(0)

Job Management

(0)

Inventory Management

(0)

For Plumbing Industry

(0)

Accounting Integration

(0)

Activity Dashboard

(0)

Activity Tracking

(0)

Alerts/Notifications

(0)

API

(0)

Calendar Management

(0)

Contact Database

(0)

Customer Portal

(0)

Customer Service Management

(0)

Customizable Forms

(0)

Customizable Reports

(0)

Customizable Templates

(0)

Data Import/Export

(0)

Dispatch Management

(0)

Document Storage

(0)

Drag & Drop

(0)

Electronic Payments

(0)

Electronic Signature

(0)

Equipment Tracking

(0)

ServiceFactor alternatives

ServiceFactor

4.7

(7)

visit website

Starting from

130

/user

Per month

Free trial

Free version

Ease of Use

5.0

Features

4.6

Value for Money

4.7

Customer Support

5.0

Service Fusion

4.3

(248)

visit website

Starting from

225

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.0

Value for Money

4.2

Customer Support

4.3

Kickserv

4.4

(389)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.4

Customer Support

4.4

vcita

4.5

(275)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.2

Customer Support

4.2

ServiceFactor pricing

Value for money rating:

4.7

Starting from

130

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

ServiceFactor integrations (2)

Top integrations

QuickBooks Online

The New Flat Rate

ServiceFactor support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

Email/Help Desk

Phone Support

FAQs/Forum

Training options

In Person

Live Online

Videos

ServiceFactor reviews

Overall rating

4.7

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.57/10

Rating distribution

Read all reviews

ServiceFactor FAQs

Q. What type of pricing plans does ServiceFactor offer?

ServiceFactor has the following pricing plans:
Starting from: $130.00/month
Pricing model: Subscription

Q. Who are the typical users of ServiceFactor?

ServiceFactor has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does ServiceFactor support?

ServiceFactor supports the following languages:
English

Q. Does ServiceFactor support mobile devices?

ServiceFactor supports the following devices:
Android, iPad, iPhone

Q. Does ServiceFactor offer an API?

Yes, ServiceFactor has an API available for use.

Q. What other apps does ServiceFactor integrate with?

ServiceFactor integrates with the following applications:
QuickBooks Online

Q. What level of support does ServiceFactor offer?

ServiceFactor offers the following support options:
Chat, Email/Help Desk, Phone Support, FAQs/Forum

Related categories

Field Service Management

HVAC

Plumbing