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Streamline vs Guesty Comparison

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Overview

Streamline is a smart & powerful vacation rental & property management software built to maximize conversions, efficiency, and revenue.

Category Leaders

Managing a hospitality business is complex. Guesty is your partner in making it easier. With an all-in-one platform, Guesty’s...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

750

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

100

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

76

5

4

3

2

1

56

10

5

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.4

270

5

4

3

2

1

203

25

11

10

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

It is pretty intuitive and ease to learn, reports are fairly good and the accounting is pretty helpful, housekeeping and maintenance are pretty good too.
I rarely wholeheartedly recommend a product but as an entrepreneur I both respect and have confidence they will continue to put clients first with a very robust, customizable product.
I like the integrations with third parties and the organization of the software in general. I really like that Streamline is very open to suggestions to improve their software from there users.

Pros

Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
In special I would like to mention they have a great support department which will help you in any way possible.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.

Cons

If they can't figure it out, they will submit a ticket and escalate the problem. Response time is normally within 24 hours unless an emergency.
This software is not your "out of a box" software, it is forever changing with Property Management trends so I'll never feel that I'm outgrowing this software.
Over the last 5 years, Stay Alfred has doubled every year, and we need software that can grow with us. Frustrated after 5 systems failed us, we turned to streamline.

Cons

The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features20
  • 1099 Preparation
  • API
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Analytics
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Cash Flow Management
  • Channel Analytics
  • Channel Management
  • Client Portal
  • Commission Management
  • Communication Management
  • Communications Management
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Document Storage
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Expense Tracking
  • Extended Stay
  • Financial Management
  • Financial Reporting
  • For Property Managers
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • General Ledger
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Guest Tracking
  • Housekeeping Management
  • Inbox Management
  • Income & Balance Sheet
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Lead Management
  • Listing Management
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Campaigns
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Property
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Online Reservations
  • Opportunity Management
  • Order Management
  • Owner Portal
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Portfolio Management
  • Price/Margin Management
  • Promotions Management
  • Property Database
  • Property Management
  • Rate Management
  • Ratings/Reviews
  • Real Time Data
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring Invoicing
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Short/Long Term Rental
  • Single Property
  • Social Media Integration
  • Task Management
  • Tenant Management
  • Tenant Tracking
  • Third Party Booking
  • Third-Party Integrations
  • Transaction History
  • Trust Accounting
  • User Management
  • Vendor Management
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management
  • Total features134
  • 1099 Preparation
  • API
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Analytics
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Cash Flow Management
  • Channel Analytics
  • Channel Management
  • Client Portal
  • Commission Management
  • Communication Management
  • Communications Management
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Document Storage
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Expense Tracking
  • Extended Stay
  • Financial Management
  • Financial Reporting
  • For Property Managers
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • General Ledger
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Guest Tracking
  • Housekeeping Management
  • Inbox Management
  • Income & Balance Sheet
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Lead Management
  • Listing Management
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Campaigns
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Property
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Online Reservations
  • Opportunity Management
  • Order Management
  • Owner Portal
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Portfolio Management
  • Price/Margin Management
  • Promotions Management
  • Property Database
  • Property Management
  • Rate Management
  • Ratings/Reviews
  • Real Time Data
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring Invoicing
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Short/Long Term Rental
  • Single Property
  • Social Media Integration
  • Task Management
  • Tenant Management
  • Tenant Tracking
  • Third Party Booking
  • Third-Party Integrations
  • Transaction History
  • Trust Accounting
  • User Management
  • Vendor Management
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations20
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net
  • Total integrations25
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

MH
AvatarImg

Matthew H.

Hospitality, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Streamline logo

Streamline

SERIOUSLY THE BEST OUT THERE!!

Reviewed 5 years ago

This software is by far the best we have used! We had used Guesty when we first started our company and ran into accounting nightmares everyday! The first day we started implementing StreamLine VRS has given us comfort in knowing everything is correct. The Accounting/Housekeeping and Guest Apps make this company truly untouchable. If you want the best overall company with amazing behind the scenes like Candace(Our REP), definitely choose StreamLine.

Pros

We love the overall Family Team like our business is built! Accounting Guest and Housekeeping App Intergrations

Cons

Dave! But he is no longer with the company! Sorry Dave!!

AL
AvatarImg

Allyson L.

Hospitality, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Guesty logo

Guesty

Robust Platform with Excellent Training + Support

Reviewed 5 years ago

Our hospitality management seemed like a daunting task but we are putting everything in Guesty and it's much simpler than we even thought!

Pros

Guesty does everything we thought it would and more! The hospitality management software will streamline our processes and save us so much time.

Cons

It almost does too much but thankfully the permissions can be configured to keep things simple.

AR
AvatarImg

Verified reviewer

Leisure, Travel & Tourism, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Guesty logo

Guesty

Solid Toolset

Reviewed 4 years ago

I was evaluating software for implementation into an agency of 350+ properties, I was aiming to streamline operations and found Guesty to be good, but not the best, for this.

Pros

Channel Manager that works out of the box with good mapping to multiple channels including AirBNB & HomeAway.

Cons

I did not find Guesty's automation toolset to be as strong as other property management tools in the marketplace.

SC
AvatarImg

Stephen C.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Guesty logo

Guesty

Guesty has been an amazing PMS for Misfit Homes in Nashville

Reviewed a year ago

At Misfit Homes in Nashville, we have had an overall positive experience with using Guesty as our property management system. Its robust features, including its centralized platform, automation capabilities, channel management, 24/7 guest communication, unified inbox, and data analytics, have helped us to maximize occupancy and overall revenue for our short-term rental clients. The system is easy to use once you get the hang of it, and the support team is always available to assist with any questions or issues. We highly recommend Guesty to any short-term rental management company looking to streamline their operations and grow their business.

Pros

Misfit Homes in Nashville has used Guesty for quite some time now. Guesty has been an excellent PMS for our short term rental business. Its centralized platform, automation capabilities, channel management, Guest communication team, unified inbox, and data analytics have made it easy for us at Misfit Homes to manage multiple properties and increase revenue. Additionally, the support team at Guesty,...

Cons

One of the cons of using Guesty as a short-term rental management system is that it can get pricey compared to other PMS options. However, if you are operating in a high demand short-term rental market, the expense is well worth the expense.

TL
AvatarImg

Tucker L.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Guesty logo

Guesty

Guesty is the ONLY software you should use

Reviewed 4 months ago

Having tried three other software solutions (Loodgix, Streamline, MyVR), I can confidently say that the team at Guesty and my account manager [sensitive content hidden] is the ONLY software you need to consider. Their platform is not just user-friendly; it's a hospitality powerhouse. Managing bookings and communicating with guests, accounting, lock management, distribution channel management, Merchant...

Pros

Guesty is easy to use, has the best UI, hundreds of quality of life features most channel managers do not have, almost 0 limitations. The list goes on. I have my own account manager [sensitive content hidden] that we have biweekly meetings scheduled to go over new features, questions, etc.

Cons

There is not one thing I have negative to say. If I ever have an issue, they most likely have an answer or a workaround.

Vendor response

Thank you, Tucker! Our #1 goal is to help customers manage better and grow with Guesty..

LS
AvatarImg

Leyla S.

Hospitality, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Guesty logo

Guesty

Best PMS on the market with an amazing support team

Reviewed 5 years ago
Pros

We switched over from another PMS about a year and a half ago, and couldn't be happier with the changes. Guesty has improved our companies organization, productivity and communication greatly. They have allowed us to implement new business strategies which we never before considered possible. We have now largely been able to streamline almost everything business related to this one platform - with...

Cons

We wish that we had a little more autonomy with some of the programming aspects for automation. That said, the support team and our case manager are always more than willing to help implement everything we ask them to.