VetBadger Pricing, Features, Reviews & Alternatives

VetBadger

Cloud-based veterinary practice management software

4.58/5 (12 reviews)

VetBadger overview

What is VetBadger ?

VetBadger is a cloud-based veterinary practice management software which helps clinics manage everything from reception to check-in and exams to follow-ups. Built in the cloud, VetBadger provides users with quick and central access to all features and practice information. VetBadger’s core-features include QuickBooks integration, quick check-in, full exam detail reporting, referral tracking, and more.

QuickBooks integration allows users to send financial data directly to their accounting system. Quick online check-in aims to simplify client intake. Role-based task management permits teams to track and manage practice activity accurately and efficiently. Two-way integrated email and text messaging supports client and staff communication and collaboration. All client messages appear on patient medical charts automatically.

A simplified SOAP exam flow enables users to enter exam data as well as capture important visit information quickly and easily. Full exam detail reporting helps users identify abnormalities which lead to clients scheduling follow-up exams. Automatic SMS and email appointment confirmations serve to remind clients about upcoming appointments. Chart-centric email ensures users have access to the most relevant information, while referral tracking technology allows users to direct and manage their advertising dollars.
vetbadger.com

Pricing

Starting from
$99/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
VetBadger  screenshot: Track clinic activity and received messages from the VetBadger homepageVetBadger IntroVetBadger  screenshot: Add and manage tasks including appointment followups and treatment remindersVetBadger  screenshot: Edit and send text messages to clientsVetBadger  screenshot: Search clients and patientsVetBadger  screenshot: View calendar and scheduled appointments by day, week, or monthVetBadger  screenshot: View and select appointment types including standard exams or technician appointmentsVetBadger  screenshot: Add assessment notes, test results, and treatment notes to simplified exam flows

VetBadger user reviews

Excellent
7

Very good
5

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.2
  4.8
  5.0
Tracy K.

Unique features including texting which make the most of communicating w your clients

Used daily for 1-2 years
Reviewed 2018-02-10
Review Source: Capterra

Cost savings. The ability to text my clients, which was one of my top priorites. The ability to "prebuild" SOAPS for common ailments. This ensures my team asks the questions I want, and that we remember to include common diagnostics and treatments in the estimate. Little things come up, but customer service is superb so I can't really say I have any cons. I'm immensely happy I chose this software for our practice! Connectivity is great, we've never had a major issue. This is my third practice, and I've worked elsewhere, so I've used many other veterinary software platforms. Compared to the bloat of ImproMed Infinity, Vet Badger is a breeze to set up and much more cost effective.

Pros
1. Ability to text my clients from the software AND have them text back, right into the medical record. They can also text me pictures! Clients LOVE this feature 2. Ability to make our own "pre built estimates" that contain our unique questions and protocols, which makes it easy to capture the info we want from the client when they bring their pet in AND allows us to quickly give them an estimate for treatment. Saves a ton of time for the doctor as far as record-keeping and ensures charges are captured/not missed. 3. Cloud based, and can use on Chromebooks--so easy to access from anywhere, and cost to set up is minimal compared to server-based software. 4. It's complex enough to give me the features I want and need, but not bloated with stuff I'll never use 5. Voice to text! I can easily dictate my SOAPS and close out a MR before my next appointment. Allows me not to have that "pile of files" at the end of the day. 6. I can email clients their medical record and findings, INCLUDING links to pictures we've taken of their pet's problem. You can make preset shortcuts to things you are discussing all the time, such as diabetes or inappropriate elimination. A simple "#shortcut" will add as much detail as you want to the medical record, without having to retype that info for each case! 7. We use our iPad to take a picture of the pet's teeth, wound, etc, and the picture immediately is shown in that day's medical record. Saves time!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tracy K.

So glad I chose this veterinary software for my new clinic. Has been vital for client satisfaction!

Used daily for 2+ years
Reviewed 2019-05-21
Review Source: Capterra

I am 100% pleased with my choice. (And I've been a veterinarian 25+ years, so I have worked with all the big names in veterinary software, and would NEVER go back) HIGHLY RECOMMEND.

Pros
1. Ability to text my clients! They absolutely love this feature. It is great how my text AND their replies show up right in the pet's medical record. Imagine making 6 "call backs" and leaving voice mails, having to enter all that in the MR, versus how quick it is to sent 6 texts to 6 different clients, then simply seeing their response on your "home page". The whole staff can see text replies come in, so we are all in the loop! 2. The ability to "build my own" estimates and protocols for my most common procedures. Then it is simple to choose "vomiting pet" and have my technicians ask all the questions I like to know, and we have a plan of most common treatments to help guide us on our work up. A huge time saver, and helps us avoid missed charges! 3. The whole platform is easy to learn, and customer support is lightning fast! 4. CLOUD BASED--so great to access from any computer, anywhere, anytime. AND that means no expensive server or PC computers to have to fix and replace. A simple chromebook for everyone--inexpensive and easy!

Cons
I love it all. It keeps evolving with our wishes. I am 100% pleased with my choice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Breanna S.

Simple, Great Customer Service, Willing To Make Modifications

Used daily for 1-2 years
Reviewed 2019-05-20
Review Source: Capterra

Overall the experience has been positive. We appreciate that the developers are always willing to listen to our feedback and make modifications as we need them.

Pros
The ability to send text message updates and communicate with our clients that way is a huge time saver. The software is simple and cloud based so I can access it from anywhere.

Cons
Formatting can be problematic due to the simplicity of the software. Also if multiple users are in the same client account at once the system will lag or displace your cursor.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Amanda E.

Love it!

Used daily for 1-2 years
Reviewed 2019-05-21
Review Source: Capterra

Working with VetBadger has been amazing. The customer service team is exceptional and willing to work with you to find solutions that work with your business. Our team enjoys the increased communication with our clients and the ability to have everything they need in one spot.

Pros
Our team loves the communication features that VetBadger offers! Having the ability to send text messages and emails directly to our clients from the software has eliminated the time wasted in copying and pasting. Not to mention the ability to see all the data and communication about our patients in 1 location - no matter where we are! We love the cloud based capabilities that allow us to access our patient's information at home and on the road. That it integrates with Quickbooks for all our invoicing, inventory and financial needs is fantastic!

Cons
Our only downside is if we lose power and are without internet. This is a standard problem with any cloud based software. The upside is that you can pick up your laptop and work from another location if necessary or simply use a hot spot from a cell phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rachel L.

VetBadger - Awesome Customer Support

Used daily for 2+ years
Reviewed 2019-06-03
Review Source: Capterra

Our clinic came from paper charts, notes, etc. Using VetBadger has been awesome to transition to paperless. It was VERY hard at first but the company made it very easy to transition. Two thumbs up for VetBadger

Pros
VetBadger has FANTASTIC customer support. Our clinic contacts the company frequently with questions and changes. The Help Tasks are great as the support team is in contact within a few hours! The task bar is great as I love a "To Do" list! It helps me organize my day!

Cons
There are a large amount of changes that happen without a notice to the veterinary team. This makes it challenging and for people like me who have a hard time with change. Overall that is truly the biggest issue. I would love if we could minimize charts in the future

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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VetBadger pricing

Starting from
$99/month
Pricing options
Free trial
Subscription
View Pricing Plans

1 user: $99 - $199
2 - 10 users: $249 - $399
11 - 20 users: $499 - $649
21 - 40 users: $599 - $899

VetBadger features

API
Access Controls/Permissions
Activity Tracking
Billing & Invoicing
Inventory Management
Search/Filter
Third Party Integrations

Activity Dashboard (280 other apps)
Alerts/Notifications (239 other apps)
Customer Database (164 other apps)
Customizable Reports (187 other apps)
Data Import/Export (227 other apps)
Document Management (222 other apps)
Electronic Payments (159 other apps)
Invoice Management (178 other apps)
Mobile Access (169 other apps)
Quotes/Estimates (171 other apps)
Reporting & Statistics (315 other apps)
Reporting/Analytics (208 other apps)
Scheduling (190 other apps)

Videos and tutorials

Additional information for VetBadger

Benefits

Keep client communication organized and personalized with fully integrated email, text messaging and fax, all recorded in the medical chart.

Maintain accurate clinic finances with two-way QuickBooks integration.

Team members can collaborate and coordinate with the role-based task system which ties all features together.

Subjective, objective, assessment, and plan (SOAP) sections make patient encounters flow smoothly into the medical chart without extra effort or missed charges.

Configurable role responsibilities allow users to match the software to the clinic's needs.