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Merlin

Enterprise Veterinary Practice Management Software

Table of Contents

Merlin - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Merlin overview

What is Merlin?

Merlin is an enterprise practice management system that helps businesses and practices with running efficient workflows, reduce administration and simplify customer, product, order and inventory management.

Practices are able to create and manage digital medical records, order products, control inventory, generate reports and integrate with on-premise lab equipment.

We run thousands of practice sites across the UK and Ireland

Billing and invoicing features help users manage finances and cash-flow accurately. Users can select run criteria to set client reminders, as well as manage appointments, prescriptions, and patient records. Efficient stock management features helps reduce wastage, and allow users to create stock-level reports, evaluations, transfer stock, and more.

Additional features include breed reference libraries, diagnostics, database management, insurance claims, reporting, and payment processing.

Key benefits of using Merlin

Merlin helps veterinary practices of all sizes and scales to power their business for greater efficiency and improved patient care.

Practice nurses, receptionists and managers are able to make a booking for an animal from the Merlin reception screen.

Users can create patient reminder letters directly from within the system, and schedule reminders using specific run criteria.

Merlin works with each client to design the configuration that best suits the organization's existing and future business needs.

Merlins cloud platform can be accessed via desktop or any connected mobile device with a browser.

Starting price

Alternatives

with better value for money

Merlin’s user interface

Ease of use rating:

5.0

(2)

Merlin reviews

Overall rating

5.0

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.5/10

Rating distribution

Merlin's key features

Most critical features, based on insights from Merlin users:

Appointment scheduling

5.0

(2)

Client management

4.0

(1)

Confirmations/Reminders

5.0

(1)

Prescription processing

4.5

(2)

Patient records management

5.0

(2)

Billing & invoicing

5.0

(2)

All Merlin features

Features rating:

5.0

(2)

Treatment planning

5.0

(1)

Inventory management

5.0

(1)

Third-Party integrations

(0)

Template management

(0)

Telemedicine

(0)

Status tracking

(0)

SOAP notes

(0)

SMS messaging

(0)

Self service portal

(0)

Reporting & statistics

(0)

Reminders

(0)

Payment processing

(0)

Patient portal

(0)

Patient intake

(0)

Medical billing

(0)

Invoice management

(0)

Imaging and x-rays

(0)

Historical reporting

(0)

EMR/EHR

(0)

Email reminders

(0)

Document storage

(0)

Document management

(0)

Customer database

(0)

Communication management

(0)

Calendar management

(0)

API

(0)

Activity dashboard

(0)

Accounting

(0)

Merlin alternatives

Merlin

5.0

(2)

Starting from

No pricing info

Free trial

Free version

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Customer Support

5.0

ezyVet

4.7

(274)

visit website

Starting from

260.50

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.6

Digitail

4.7

(78)

visit website

Starting from

300

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.3

Value for Money

4.8

Customer Support

4.7

IDEXX Neo

4.2

(117)

visit website

Starting from

290

Per month

Free trial

Free version

Ease of Use

4.4

Features

3.9

Value for Money

4.3

Customer Support

4.5

Merlin pricing

Value for money rating:

5.0

(2)

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Merlin price and value

Value for money rating:

5.0

(2)

Merlin integrations (7)

Top integrations

Merlin support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Phone Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Training options

Documentation

Videos

In Person

Webinars

Live Online

Merlin FAQs

Q. What type of pricing plans does Merlin offer?

Merlin has the following pricing plans:
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of Merlin?

Merlin has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Merlin support?

Merlin supports the following languages:
English

Q. Does Merlin offer an API?

Yes, Merlin has an API available for use.

Q. What other apps does Merlin integrate with?

Merlin integrates with the following applications:
Vetstoria, Dayforce HCM, PetsApp, Plexi

Q. What level of support does Merlin offer?

Merlin offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base

Related categories

Veterinary