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WebSelfStorage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based, fully integrated management software
Table of Contents
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Find out with a
WebSelfStorage - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
WebSelfStorage overview
What is WebSelfStorage?
WebSelfStorage is a web-based self-storage facility management solution which offers integrated payment processing, online account access for customers, reservations management, an interactive site map, reporting, and more. The system can also connect to a range of security gate systems for access control.
WebSelfStorage provides facility customers with their own personal account through which they can receive rent reminders, make payments, print receipts, review payment histories, manage access to their storage unit, purchase tenant insurance, communicate with facility management, and more, without the facility needing to have its own website. Letters to customers can be generated automatically according to business rules and WebSelfStorage’s customizable letter templates. All letter and email communications are stored even after units have been vacated.
WebSelfStorage offers an interactive site map of facilities, allowing users to manage customer units with a click. Multiple maps can be created in the site map tool, color-coded to provide visual information at-a-glance, and set as the default sign-in page for the facility. Users can also generate a range of reports covering units, tenants, storage rates, financial information, and more, and integrate WebSelfStorage with accounting applications such as QuickBooks, Peachtree, and Quicken to manage their finances.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Organization
Responsiveness
Glitches
Accuracy
WebSelfStorage’s user interface
WebSelfStorage pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.4
Features
3.2
Ease of use
3.2
Customer support
3.4
Reviews sentiment
What do users say about WebSelfStorage?
Users report WebSelfStorage offers comprehensive tools for managing storage facilities, including payment processing, reporting, and inventory tracking. They find the pricing competitive and appreciate features like auto-pay and easy access to customer accounts. Some say the software is intuitive and easy to train new users, while others feel it is complicated and not user-friendly. They value responsive customer support, though some mention slow response times and unresolved issues.
Reviewers indicate frequent bugs, glitches, and problematic updates disrupt operations and cause frustration. They think reporting tools are useful but sometimes inaccurate or difficult to interpret. Some feel forced updates reduce functionality and complicate daily tasks.
Select to learn more
Who uses WebSelfStorage?
Based on 95 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
WebSelfStorage's key features
Most critical features, based on insights from WebSelfStorage users:
All WebSelfStorage features
Features rating:
WebSelfStorage alternatives
WebSelfStorage
Starting from
44.95
Per month
Easy Storage Solutions
Starting from
90
Per month
Unit Trac
Starting from
0.70
Per month
TenantCloud
Starting from
18
Per month
WebSelfStorage pricing
Value for money rating:
Starting from
44.95
Per month
Flat Rate
User opinions about WebSelfStorage price and value
Value for money rating:
To see what individual users think of WebSelfStorage's price and value, check out the review snippets below.
Michelle O.
Manager
Daniel W.
General Manager
WebSelfStorage integrations (2)
Integrations rated by users
We looked at 95 user reviews to identify which products are mentioned as WebSelfStorage integrations and how users feel about them.
Integration rating: 3.0 (1)
Integration rating: 3.0 (1)
WebSelfStorage customer support
What do users say about WebSelfStorage customer support?
Customer support rating:
We analyzed 39 verified user reviews to identify positive and negative aspects of WebSelfStorage customer support.
A number of users highlight that support staff are responsive, knowledgeable, and easy to reach when assistance is needed.
A portion of users report slow response times, unresolved issues, and difficulty reaching helpful or consistent support.
Support options
Training options
To see what individual users say about WebSelfStorage's customer support, check out the review snippets below.
“when i get stuck doing something [SENSITIVE CONTENT] in support is always there to help me and fix thing if needed, she explains thing in a way i understand, the biggest thing is she answers her phone.”
Sparky V.
owner
“Customer service is typically very responsive and able to assist with any issues we are having.”
Daniel W.
General Manager
“I'm supposed to fix or work around any problems myself; anytime I contact U-Haul their immediate reaction is they are not responsible for any issues we are having.”
Bryan W.
Manager
WebSelfStorage FAQs
WebSelfStorage has the following pricing plans:
Starting from: $44.95/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of WebSelfStorage?
WebSelfStorage has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does WebSelfStorage support?
WebSelfStorage supports the following languages:
English, French, Spanish
Q. Does WebSelfStorage support mobile devices?
WebSelfStorage supports the following devices:
Android, iPad, iPhone
Q. Does WebSelfStorage offer an API?
No, WebSelfStorage does not have an API available.
Q. What other apps does WebSelfStorage integrate with?
WebSelfStorage integrates with the following applications:
Quicken, QuickBooks Online
Q. What level of support does WebSelfStorage offer?
WebSelfStorage offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat
