Unit Trac Pricing, Features, Reviews & Comparison of Alternatives

Unit Trac

Mobile-friendly self storage management system

4.81/5 (42 reviews)

Unit Trac overview

Unit Trac is a management solution for self storage owners and operators that provides productivity boosting features such as an interactive facility map, lease management, credit card processing, financial reporting, real-time financials, and more. The platform can be accessed on any device, allowing users to manage their business and communicate with their customers while on the go.

Unit Trac’s lease management features allow users to create leases, record payments, assign units to customers, and track outstanding payments. Organizations can customize deposits and rent charges, invoice customers, and optionally charge late fees. Credit card processing allows users to do one-time or recurring charges, as well as setup a charge schedule. The platform displays all upcoming charges, failed charges, and any transfers made to the bank account.

The solution provides users with a custom, interactive facility map that stays up to date with all the latest changes. Users can see the status of each unit, whether it’s available or rented, locked out, payment status, and more. Real-time financials allow users to view their revenue stream, get revenue projections, and track which tenants are due or behind on rent payment.

Unit Trac allows users to upload and attach documents to the cloud, such as ACH authorization, a scan of a signed contract, photos of damage or debris within the unit, or written communication from tenants. All contacts are stored in a single location, allowing users to call or email tenants directly via the platform, as well as include invoices, receipts, signed contracts, and more.
www.unittrac.com

Pricing

Starting from
$0.50/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Unit Trac screenshot: Unit Trac works on any device including Windows, Mac, Android, PC, tablet, and smartphoneUnit Trac screenshot: Make better business decisions with real-time financial informationUnit Trac screenshot: Unit Trac provides paperless invoice generation and document storage Unit Trac screenshot: The interactive site map makes it easy to see the status of each unitUnit Trac screenshot: Unit Trac is accessible on any mobile device whether in the office, on the road, or at the facilityUnit Trac screenshot: Each lease offers online document storage so all information travels with the userUnit Trac screenshot: With Unit Trac's custom websites, customers are able to start a lease application online

Unit Trac reviews

Excellent
34

Very good
8

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.6
  4.8
  5.0
Meredith Mylott

I am extremely satisfied with Unittrac, they have gone above and beyond to keep me a happy customer!

Used daily for less than 6 months
Reviewed 2017-04-28
Review Source: Capterra

Quick, seamless software for the organization and operation of our storage facility business.Customer service is exceptional and obviously a high priority to them. The software design is very user friendly for our self storage facility, the features are easy to navigate. As a new owner of our storage facility, I needed a software package that could quickly get my business up and running, Unittrac was everything I was looking for. I began with the free trial and within 24 hours, I had my customer based entered and organized, and had the gist of the system figured out. It's by far the best valued software out there for self storage facilities. I highly recommend! My favorite software feature is the site map builder, and the fact that the storage units show availability in "real time" to the customer via the in house website feature. Using the provided website, my addition media outlets, Facebook and Twitter buttons can be easily found. Customers can apply online, download the rental application, select a unit, make online payments, and receive automated email invoicing following a payment. In a competitive storage market, Unittrac has organized my business and mainstreamed all the information to my customer base.

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Margot Gansmiller

Unit Trac is a Great Fit for Our Facility!

Used daily for 1-2 years
Reviewed 2018-12-14
Review Source: Capterra

It is easy to use for both us and for our customers. My customers are impressed that they can rent up online and have autopay enabled free of charge. I like it because it draws the right customers, those with decent credit, to our facility. Unit Trac automatically records their payments, which is also a time saver I like.More customers would rather sign up online than stop in because they are busy. This allows them to sign up on their schedule and get things taken care of before move-in day. So units can be rented up even while I am out of the office or after business hours.

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Margot Gansmiller

My Customers Love Unit Trac !

Used daily for 6-12 months
Reviewed 2018-03-03
Review Source: Capterra

I started with Unit Trac almost a year ago and am SO glad I did! It's like having a "Personal Assistant" enter the payments for me and send receipts out, I don't have to do a thing. So far, my customers have given very positive feedback about the convenience and I feel more professional, offering my customers more options. Customers feel more in control, being able to access their account through their phone or PC anytime to make payments, print receipts and view their payment history. I am able to get far more customers to set up Auto Pay since they can track the charges themselves (which I really like). One of the rep at Unit Trac and she is super friendly and helpful getting it set up. Five stars all the way!!!

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Jack van Son

Awesome system! Unit Trac allows me to run my business with ease. Customer support is exceptional!

Used daily for less than 6 months
Reviewed 2017-07-03
Review Source: Capterra

It's so easy to run and track my business with this system, it saves me hours and hours every weekI think it's so good, it's hard to know where to begin... Setup was a breeze. The user interface it excellent--very intuitive. Web interface made it possible to set up our own, very functional and professional website in a matter of hours. Invoicing and payment processing/recording is easy. Customers (and we) love the customer portal and ability to do automatic billing. We are in a very rural, mountain area with no full-time onsite presence, eSig lease capability makes it easy to onboard new customers without having to be there. Customer support is GREAT!!! We could go on and on... www.littlekingdomstorage.com

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David Trim

the truth

Used daily for 2+ years
Reviewed 2018-12-18
Review Source: Capterra

unitrac staff are very good communicators and each time ive had an issue they have sorted it very quickly, but more importantly if i ask for them to call me (im in New Zealand) they do so im old school and sometimes you just cant beat a phone call to get something across. this software is easy to use but complicated enough in the back ground to provide a awesome simple outcome that takes very little management time

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Unit Trac pricing

Starting from
$0.50/month
Pricing options
Free trial
Subscription
View Pricing Plans

$0.40 per unit per month.

Unit Trac features

Billing & Invoicing
Document Storage
Electronic Payments
Invoice Management
Real Time Data

API (116 other apps)
Accounting Integration (65 other apps)
Activity Dashboard (101 other apps)
Activity Tracking (64 other apps)
Automatic Notifications (86 other apps)
Automatic Reminders (74 other apps)
Calendar Management (80 other apps)
Client Portal (61 other apps)
Customizable Reporting (75 other apps)
Data Import/Export (64 other apps)
Inventory Management (87 other apps)
Inventory Tracking (69 other apps)
Reporting & Statistics (123 other apps)
Search Functionality (75 other apps)
Third Party Integration (87 other apps)

Additional information for Unit Trac

Key features of Unit Trac

  • Interactive property map
  • Electronic signature
  • CRM
  • Late fee calculation
  • Move-in / Move-out wizard
  • Credit card processing
  • Fraud protection
  • Transparent charging
  • Payment security
  • Real-time financials
  • Revenue projections
  • Signed contracts via email
  • Document attachment
  • Upload photos via mobile device
  • Custom public website
  • Lease management
  • Business accounting
  • Google Maps integration
  • Auto calculates late payments
  • Color coded maps
  • Security deposits & late fee tracking
  • Contact database
  • Batch payment entry
  • Invoicing & receipts
  • Account auditing
  • Unlimited users
  • Data backup
View All Features

Benefits

The platform helps owners and operators make improved strategic business decisions by analyzing long-term trends to get realistic revenue projections.

Unit Trac's interactive facility map includes color coding overlays that allow users to click on any unit to learn more.

The solution provides organizations with custom Unit Trac business websites that enable customers to begin a lease application online.

Cloud upload features allow users to access all information and uploaded documents whenever needed, without the inconvenience of physical document storage.

Unit Trac actively works to protect organizations from fraudulent charges, notifying users the minute a suspicious transaction occurs.