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It is really great at helping us track our costs and meet our delivery standards. It connects natively to Shopify which is a big bonus and helps us pull for our orders more efficiently.
It's still relatively young product and there are few features missing here and there.
It's great to be able to log in on any computer without having to install software, and it's done an amazing job of keeping our inventory tidy and up-to-date.
A drawback is the inability to track shipping supplies, leaving those to be manually tracked for replenishment.
We ran into a few hiccups at the beginning and the support team was very responsive and helpful in helping us remedy our issues.
I've been working with manufacturing businesses for years, and for years I've lamented Xero's relatively weak inventory management system.
The Ease of use, cost calculation is very helpful, the ease of editing of the existing orders.
There is currently no way to make a group of materials that does not become its own product that the system thinks needs to be made as its own inventory item.
The overall experience has been a positive one. It does well what is promised, and the support team is helpful while also listening to feedback for future improvements.
Seamless integrations with WooCommerce makes supplying orders to customers super easy.
Katana has multiple features which have very useful in improving our manufacturing processes.
The support is always helpful - they've been quick to answer and they have always been able to answer our questions. We've had this app for about 2 months now, and we are loving it.
I like the ease of visibility to see what I have, what I need to order and it links into my accounting software, Xero which saves double entries.
Extremely useful for those with raw materials -> manufacturing -> finished goods -> COGS. This process can be very tedious and Katana has saved days of work each month.
Support is responsive, although we didn't have much need for support thanks to a very thorough and detailed knowledge base. Reasonably priced compared to other inventory management systems.
It has made it so easy to keep up with reordering and be able to manage inventory between two stores. The Katana team makes it so easy to use and offer a lot of help.
We have not yet implemented tasks and assigned employees to certain builds, but we appreciate that there is room to grow as we continue to use the system.
Good integrations with Shopify, Quickbooks, etc.
It is really great at helping us track our costs and meet our delivery standards. It connects natively to Shopify which is a big bonus and helps us pull for our orders more efficiently.
It's still relatively young product and there are few features missing here and there.
It's great to be able to log in on any computer without having to install software, and it's done an amazing job of keeping our inventory tidy and up-to-date.
A drawback is the inability to track shipping supplies, leaving those to be manually tracked for replenishment.
We ran into a few hiccups at the beginning and the support team was very responsive and helpful in helping us remedy our issues.
I've been working with manufacturing businesses for years, and for years I've lamented Xero's relatively weak inventory management system.
The Ease of use, cost calculation is very helpful, the ease of editing of the existing orders.
There is currently no way to make a group of materials that does not become its own product that the system thinks needs to be made as its own inventory item.
The overall experience has been a positive one. It does well what is promised, and the support team is helpful while also listening to feedback for future improvements.
Seamless integrations with WooCommerce makes supplying orders to customers super easy.
Katana has multiple features which have very useful in improving our manufacturing processes.
The support is always helpful - they've been quick to answer and they have always been able to answer our questions. We've had this app for about 2 months now, and we are loving it.
I like the ease of visibility to see what I have, what I need to order and it links into my accounting software, Xero which saves double entries.
Extremely useful for those with raw materials -> manufacturing -> finished goods -> COGS. This process can be very tedious and Katana has saved days of work each month.
Support is responsive, although we didn't have much need for support thanks to a very thorough and detailed knowledge base. Reasonably priced compared to other inventory management systems.
It has made it so easy to keep up with reordering and be able to manage inventory between two stores. The Katana team makes it so easy to use and offer a lot of help.
We have not yet implemented tasks and assigned employees to certain builds, but we appreciate that there is room to grow as we continue to use the system.
Good integrations with Shopify, Quickbooks, etc.
It is really great at helping us track our costs and meet our delivery standards. It connects natively to Shopify which is a big bonus and helps us pull for our orders more efficiently.
It's still relatively young product and there are few features missing here and there.
It's great to be able to log in on any computer without having to install software, and it's done an amazing job of keeping our inventory tidy and up-to-date.
A drawback is the inability to track shipping supplies, leaving those to be manually tracked for replenishment.
We ran into a few hiccups at the beginning and the support team was very responsive and helpful in helping us remedy our issues.
I've been working with manufacturing businesses for years, and for years I've lamented Xero's relatively weak inventory management system.
The Ease of use, cost calculation is very helpful, the ease of editing of the existing orders.
There is currently no way to make a group of materials that does not become its own product that the system thinks needs to be made as its own inventory item.
The overall experience has been a positive one. It does well what is promised, and the support team is helpful while also listening to feedback for future improvements.
Seamless integrations with WooCommerce makes supplying orders to customers super easy.
Katana has multiple features which have very useful in improving our manufacturing processes.
The support is always helpful - they've been quick to answer and they have always been able to answer our questions. We've had this app for about 2 months now, and we are loving it.
I like the ease of visibility to see what I have, what I need to order and it links into my accounting software, Xero which saves double entries.
Extremely useful for those with raw materials -> manufacturing -> finished goods -> COGS. This process can be very tedious and Katana has saved days of work each month.
Support is responsive, although we didn't have much need for support thanks to a very thorough and detailed knowledge base. Reasonably priced compared to other inventory management systems.
It has made it so easy to keep up with reordering and be able to manage inventory between two stores. The Katana team makes it so easy to use and offer a lot of help.
We have not yet implemented tasks and assigned employees to certain builds, but we appreciate that there is room to grow as we continue to use the system.
It is also nice that you can switch from one language to another with one click. Support is excellent, always here to help very quickly.
Only straightforward activities are possible without paying extra for 'software development. There isn't a way to correct errors in counting, without hiring 'development' team.
My experience with MRPeasy is fantastic. The transition has been seamless, my team really likes the new upgrade.
Report/statistics is limited. Graph (statistic) is not printable, can view only.
We've formalised our item and BOM structures, improved our production planning and made our operational purchasing more robust with this software. Overall we are happy with the product.
I am pulling all of my customers away from it because a backup is the customer's data. To restrict it to a short time period is really not acceptable.
Easy to understand, great documentation with video support on all of the how to's. I loved how MF orders are easily tied to operations of work stations.
Once I have the PO, then the system should prompt me to create the items.
The software is the most straightforward solution for MRP I've ever found. The team there is very responsive and the newsletter always has interesting information, tips, and case studies.
Perfect deployment, good support, easy to use, once you found it.
Easy to use program that can be scaled with company growth. Customer service is very helpful.
Easy to add and remove users. Contextual help menu is very good.
MRP has been excellent to deal with. Any issues we have had, the customer services have helped at all points.
Easy integration with Xero. For our company the modules of production planning/manufacturing, procurement and stocks are very important and this software fits our purpose.
The flow of production through the system is very logical and streamlined. It captures all details and is great at job costing and inventory management.
It is easy to use, and I like that it can integrate with Xero.
MRPEasy is easy to use, easy to build to your business and easy to roll out across your workforce.
I want my employees to be able to use functions like bar code scanning on their tablets without having to pay enterprise / professional subscriptions for them as well.
It is also nice that you can switch from one language to another with one click. Support is excellent, always here to help very quickly.
Only straightforward activities are possible without paying extra for 'software development. There isn't a way to correct errors in counting, without hiring 'development' team.
My experience with MRPeasy is fantastic. The transition has been seamless, my team really likes the new upgrade.
Report/statistics is limited. Graph (statistic) is not printable, can view only.
We've formalised our item and BOM structures, improved our production planning and made our operational purchasing more robust with this software. Overall we are happy with the product.
I am pulling all of my customers away from it because a backup is the customer's data. To restrict it to a short time period is really not acceptable.
Easy to understand, great documentation with video support on all of the how to's. I loved how MF orders are easily tied to operations of work stations.
Once I have the PO, then the system should prompt me to create the items.
The software is the most straightforward solution for MRP I've ever found. The team there is very responsive and the newsletter always has interesting information, tips, and case studies.
Perfect deployment, good support, easy to use, once you found it.
Easy to use program that can be scaled with company growth. Customer service is very helpful.
Easy to add and remove users. Contextual help menu is very good.
MRP has been excellent to deal with. Any issues we have had, the customer services have helped at all points.
Easy integration with Xero. For our company the modules of production planning/manufacturing, procurement and stocks are very important and this software fits our purpose.
The flow of production through the system is very logical and streamlined. It captures all details and is great at job costing and inventory management.
It is easy to use, and I like that it can integrate with Xero.
MRPEasy is easy to use, easy to build to your business and easy to roll out across your workforce.
I want my employees to be able to use functions like bar code scanning on their tablets without having to pay enterprise / professional subscriptions for them as well.
It is also nice that you can switch from one language to another with one click. Support is excellent, always here to help very quickly.
Only straightforward activities are possible without paying extra for 'software development. There isn't a way to correct errors in counting, without hiring 'development' team.
My experience with MRPeasy is fantastic. The transition has been seamless, my team really likes the new upgrade.
Report/statistics is limited. Graph (statistic) is not printable, can view only.
We've formalised our item and BOM structures, improved our production planning and made our operational purchasing more robust with this software. Overall we are happy with the product.
I am pulling all of my customers away from it because a backup is the customer's data. To restrict it to a short time period is really not acceptable.
Easy to understand, great documentation with video support on all of the how to's. I loved how MF orders are easily tied to operations of work stations.
Once I have the PO, then the system should prompt me to create the items.
The software is the most straightforward solution for MRP I've ever found. The team there is very responsive and the newsletter always has interesting information, tips, and case studies.
Perfect deployment, good support, easy to use, once you found it.
Easy to use program that can be scaled with company growth. Customer service is very helpful.
Easy to add and remove users. Contextual help menu is very good.
MRP has been excellent to deal with. Any issues we have had, the customer services have helped at all points.
Easy integration with Xero. For our company the modules of production planning/manufacturing, procurement and stocks are very important and this software fits our purpose.
The flow of production through the system is very logical and streamlined. It captures all details and is great at job costing and inventory management.
It is easy to use, and I like that it can integrate with Xero.
MRPEasy is easy to use, easy to build to your business and easy to roll out across your workforce.
I want my employees to be able to use functions like bar code scanning on their tablets without having to pay enterprise / professional subscriptions for them as well.
Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
I have to admit, sometimes the error is on our end and it is going to junk mail.
This software is a fantastic tool for monitoring assets, organizing work orders, and preparing your squad's schedule.
It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.
This software is easy to use and makes organizing and scheduling maintenance easy. I especially like the request portal so that tenants can submit requests directly for approval.
In general, we had some problems when using and extracting all its content. It was a little chaotic to start using the software and it took a long time to learn.
Upkeep seems great for keeping track of and performing maintenance on large assets that your company may have (think of treadmills, cars or other big ticket items).
The ease of navigation compared to more complex programs like Maximo or SAP makes this a very user friendly CMMS software.
The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset.
Great for businesses that are looking to keep track of larger value assets. It’s simple to use and scale across the organization.
Overall the system is easy to use. I like that there is an easy way to put in orders for maintenance and I can see where we are in the process.
So far just using the free trial version to see how the employee's like it for ease of implementing a work order.
Both the app and website have worked flawlessly so far. Customer support is very friendly with quick response times.
It’s pretty easy to use and has powerful work order features which integrates well with an existing processes.
Good customer service, always quickly responsive.
It has all of the components of a modern application that you would want including an integrated communication system and the ability to leverage your existing email system as well.
Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
I have to admit, sometimes the error is on our end and it is going to junk mail.
This software is a fantastic tool for monitoring assets, organizing work orders, and preparing your squad's schedule.
It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.
This software is easy to use and makes organizing and scheduling maintenance easy. I especially like the request portal so that tenants can submit requests directly for approval.
In general, we had some problems when using and extracting all its content. It was a little chaotic to start using the software and it took a long time to learn.
Upkeep seems great for keeping track of and performing maintenance on large assets that your company may have (think of treadmills, cars or other big ticket items).
The ease of navigation compared to more complex programs like Maximo or SAP makes this a very user friendly CMMS software.
The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset.
Great for businesses that are looking to keep track of larger value assets. It’s simple to use and scale across the organization.
Overall the system is easy to use. I like that there is an easy way to put in orders for maintenance and I can see where we are in the process.
So far just using the free trial version to see how the employee's like it for ease of implementing a work order.
Both the app and website have worked flawlessly so far. Customer support is very friendly with quick response times.
It’s pretty easy to use and has powerful work order features which integrates well with an existing processes.
Good customer service, always quickly responsive.
It has all of the components of a modern application that you would want including an integrated communication system and the ability to leverage your existing email system as well.
Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
I have to admit, sometimes the error is on our end and it is going to junk mail.
This software is a fantastic tool for monitoring assets, organizing work orders, and preparing your squad's schedule.
It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.
This software is easy to use and makes organizing and scheduling maintenance easy. I especially like the request portal so that tenants can submit requests directly for approval.
In general, we had some problems when using and extracting all its content. It was a little chaotic to start using the software and it took a long time to learn.
Upkeep seems great for keeping track of and performing maintenance on large assets that your company may have (think of treadmills, cars or other big ticket items).
The ease of navigation compared to more complex programs like Maximo or SAP makes this a very user friendly CMMS software.
The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset.
Great for businesses that are looking to keep track of larger value assets. It’s simple to use and scale across the organization.
Overall the system is easy to use. I like that there is an easy way to put in orders for maintenance and I can see where we are in the process.
So far just using the free trial version to see how the employee's like it for ease of implementing a work order.
Both the app and website have worked flawlessly so far. Customer support is very friendly with quick response times.
It’s pretty easy to use and has powerful work order features which integrates well with an existing processes.
Good customer service, always quickly responsive.
It has all of the components of a modern application that you would want including an integrated communication system and the ability to leverage your existing email system as well.
We love the showroom and have recently just reached out to customers giving them access. We also just love the GUI and how intuitive it is.
This has on a number of occasions caused me to inadvertently overcharge customers, and is extremely embarrassing when it's they who notice it first and think I'm trying to "pull a fast one" on them.
It's very powerful and affordable for small businesses. Plus their customer service team is one of the best I have experienced.
Iphone app missing some functionality. Missing possibilty for sub-sub location.
Customer service is always excellent and any issues we have had have been resolved quickly and with a friendly manner. We are looking forward to the new version with the Magneto integration.
Had a problem with my computer because of a security update, which caused my inflow to stop working.
InFlow is one of the best inventory management softwares available. I have tried several but the ease of use both in navigation and application is great.
With no long term contracts or dishonest sales tactics you have nothing to lose.
The price is excellent for the capabilities it contains.
Searching is great and user interface is easy to use. Very easy to find what I am looking for quickly.
The inflow showroom is amazing. The customers can actually see what they are purchasing.
Ease of purchase, ease of installation and relatively easy to set up and start using.
Much more user friendly and reliable than quickbooks.
The input of data is simple, so I have all my customer information. The reporting is excellent, so I can find out stock, costs, sales etc at the touch of a button.
Flows with our business, great product for any business, integration with Xero required.
I have a small business with several products. I find the inventory control easy and useful.
Customer service is top notch. A lot of reports, can build customer reports if needed.
The ability to track the progress of orders. Being able to see, on the order itself, if the item for the order is already on order, needs to be ordered, etc.
We love the showroom and have recently just reached out to customers giving them access. We also just love the GUI and how intuitive it is.
This has on a number of occasions caused me to inadvertently overcharge customers, and is extremely embarrassing when it's they who notice it first and think I'm trying to "pull a fast one" on them.
It's very powerful and affordable for small businesses. Plus their customer service team is one of the best I have experienced.
Iphone app missing some functionality. Missing possibilty for sub-sub location.
Customer service is always excellent and any issues we have had have been resolved quickly and with a friendly manner. We are looking forward to the new version with the Magneto integration.
Had a problem with my computer because of a security update, which caused my inflow to stop working.
InFlow is one of the best inventory management softwares available. I have tried several but the ease of use both in navigation and application is great.
With no long term contracts or dishonest sales tactics you have nothing to lose.
The price is excellent for the capabilities it contains.
Searching is great and user interface is easy to use. Very easy to find what I am looking for quickly.
The inflow showroom is amazing. The customers can actually see what they are purchasing.
Ease of purchase, ease of installation and relatively easy to set up and start using.
Much more user friendly and reliable than quickbooks.
The input of data is simple, so I have all my customer information. The reporting is excellent, so I can find out stock, costs, sales etc at the touch of a button.
Flows with our business, great product for any business, integration with Xero required.
I have a small business with several products. I find the inventory control easy and useful.
Customer service is top notch. A lot of reports, can build customer reports if needed.
The ability to track the progress of orders. Being able to see, on the order itself, if the item for the order is already on order, needs to be ordered, etc.
We love the showroom and have recently just reached out to customers giving them access. We also just love the GUI and how intuitive it is.
This has on a number of occasions caused me to inadvertently overcharge customers, and is extremely embarrassing when it's they who notice it first and think I'm trying to "pull a fast one" on them.
It's very powerful and affordable for small businesses. Plus their customer service team is one of the best I have experienced.
Iphone app missing some functionality. Missing possibilty for sub-sub location.
Customer service is always excellent and any issues we have had have been resolved quickly and with a friendly manner. We are looking forward to the new version with the Magneto integration.
Had a problem with my computer because of a security update, which caused my inflow to stop working.
InFlow is one of the best inventory management softwares available. I have tried several but the ease of use both in navigation and application is great.
With no long term contracts or dishonest sales tactics you have nothing to lose.
The price is excellent for the capabilities it contains.
Searching is great and user interface is easy to use. Very easy to find what I am looking for quickly.
The inflow showroom is amazing. The customers can actually see what they are purchasing.
Ease of purchase, ease of installation and relatively easy to set up and start using.
Much more user friendly and reliable than quickbooks.
The input of data is simple, so I have all my customer information. The reporting is excellent, so I can find out stock, costs, sales etc at the touch of a button.
Flows with our business, great product for any business, integration with Xero required.
I have a small business with several products. I find the inventory control easy and useful.
Customer service is top notch. A lot of reports, can build customer reports if needed.
The ability to track the progress of orders. Being able to see, on the order itself, if the item for the order is already on order, needs to be ordered, etc.
They have done a wonderful job in taking care of us from learning to use it to just small mistakes here and there. The support is outstanding.
It is very frustrating when you are in the middle of something to have to force close the program and start over. This happens to everyone in our company so it is not user error or a computer error.
Fishbowl is very user friendly, has great support, and great integrations with our other systems.
We have a repetitive problem with line items coming up as 0, which causes our orders to refuse to ship. It's time-consuming to repeatedly call to get them unstuck.
Our company evaluated about half a dozen different inventory management systems for features, support, ease of operation, price, etc. Fishbowl was the hands down winner, and remains the champion.
Horrible Company, they use to be good now they are just completely useless.
If you need to improve your operations this system is great and its worth every penny.
Very difficult to use for manufacturing such as selecting bill of material and etc.
The Fishbowl Plug-in team specifically Jacobi Sardoni is great to work with as they focus on the problem, help you resolve it and educate you on the way. Over all very professional in their efforts.
Fishbowl is a simple but robust solution and meets our requirements from order entry and order fulfillment at our Headquarters and manufacturing facilities.
I like that there is a way to set multiple locations and easily transfer product from one location to another. Fishbowl Go makes it easy to perform certain tasks without being at an actual computer.
It allows us manage the inventory in our warehouse and integrates with Quickbook pretty smoothly. It is user friendly and doesn't take much training before we can get started.
Excellent customer support on integration project.
The available functions are useful in managing inventory.
The modules are sensible and easy to navigate. It is easy to import existing location and inventory data into the system.
Entering orders with this software is easy and intuitive.
A knowledgeable support team and a WMS with many advanced features needed if an inventory management system.
We haven't seen the full value yet but hopefully, it will integrate with Quickbooks online with some modifications.
They have done a wonderful job in taking care of us from learning to use it to just small mistakes here and there. The support is outstanding.
It is very frustrating when you are in the middle of something to have to force close the program and start over. This happens to everyone in our company so it is not user error or a computer error.
Fishbowl is very user friendly, has great support, and great integrations with our other systems.
We have a repetitive problem with line items coming up as 0, which causes our orders to refuse to ship. It's time-consuming to repeatedly call to get them unstuck.
Our company evaluated about half a dozen different inventory management systems for features, support, ease of operation, price, etc. Fishbowl was the hands down winner, and remains the champion.
Horrible Company, they use to be good now they are just completely useless.
If you need to improve your operations this system is great and its worth every penny.
Very difficult to use for manufacturing such as selecting bill of material and etc.
The Fishbowl Plug-in team specifically Jacobi Sardoni is great to work with as they focus on the problem, help you resolve it and educate you on the way. Over all very professional in their efforts.
Fishbowl is a simple but robust solution and meets our requirements from order entry and order fulfillment at our Headquarters and manufacturing facilities.
I like that there is a way to set multiple locations and easily transfer product from one location to another. Fishbowl Go makes it easy to perform certain tasks without being at an actual computer.
It allows us manage the inventory in our warehouse and integrates with Quickbook pretty smoothly. It is user friendly and doesn't take much training before we can get started.
Excellent customer support on integration project.
The available functions are useful in managing inventory.
The modules are sensible and easy to navigate. It is easy to import existing location and inventory data into the system.
Entering orders with this software is easy and intuitive.
A knowledgeable support team and a WMS with many advanced features needed if an inventory management system.
We haven't seen the full value yet but hopefully, it will integrate with Quickbooks online with some modifications.
They have done a wonderful job in taking care of us from learning to use it to just small mistakes here and there. The support is outstanding.
It is very frustrating when you are in the middle of something to have to force close the program and start over. This happens to everyone in our company so it is not user error or a computer error.
Fishbowl is very user friendly, has great support, and great integrations with our other systems.
We have a repetitive problem with line items coming up as 0, which causes our orders to refuse to ship. It's time-consuming to repeatedly call to get them unstuck.
Our company evaluated about half a dozen different inventory management systems for features, support, ease of operation, price, etc. Fishbowl was the hands down winner, and remains the champion.
Horrible Company, they use to be good now they are just completely useless.
If you need to improve your operations this system is great and its worth every penny.
Very difficult to use for manufacturing such as selecting bill of material and etc.
The Fishbowl Plug-in team specifically Jacobi Sardoni is great to work with as they focus on the problem, help you resolve it and educate you on the way. Over all very professional in their efforts.
Fishbowl is a simple but robust solution and meets our requirements from order entry and order fulfillment at our Headquarters and manufacturing facilities.
I like that there is a way to set multiple locations and easily transfer product from one location to another. Fishbowl Go makes it easy to perform certain tasks without being at an actual computer.
It allows us manage the inventory in our warehouse and integrates with Quickbook pretty smoothly. It is user friendly and doesn't take much training before we can get started.
Excellent customer support on integration project.
The available functions are useful in managing inventory.
The modules are sensible and easy to navigate. It is easy to import existing location and inventory data into the system.
Entering orders with this software is easy and intuitive.
A knowledgeable support team and a WMS with many advanced features needed if an inventory management system.
We haven't seen the full value yet but hopefully, it will integrate with Quickbooks online with some modifications.
Contains the vast majority of required features to operate a successful e-commerce store. Nice layout, not too bulky, and sticks to what its good at.
Over the past 6 months this has gone from bad to worse. The odd hang, became frequent hangs, then time outs on the server.
The ability to customize reports in word is amazing. The team at Dear are still updating and improving the system.
Frustrating, unsatisfying and I have real worries about the ability for the software to keep up with my business as it grows.
DEAR is a fantastic system which will manage the inventory and sales/purchase process for various channels.
Often times I do run in to a problem, either I entered something wrong and can't fix it, or I need a bulk operation done and need support.
What I like most is that it is built by accountants. Costing is done better than most systems.
Confusing pricing on integrations. Weak b3b online sales system.
Dear is very easy to use, and the tutorials are very helpful. Being web based, it works very well.
Perhaps the most important part is that I was never made to feel like a small customer with a limited budget. Onboarding team, especially Steffi was extremely helpful and professional.
The integrations to eCommerce channels are consistent in their setup and options and allow a great deal of flexibility.
Powerful software with excellent customer support.
I also like that it has a fairly strong inventory management and production modules. Purchasing / Receiving is average but the WMS below average.
Its flexible to use, has ongoing gold standard support at no extra cost, has a great looking interface and has very customisable membership extras.
Although the integration process was challenging, DEAR team was there to help on every step of the way.
The UI is very clean and intuitive. The integrations save loads of time and money.
Easy to intergrate my ebay, website, payment portal. Perfect syn with all platforms.
Super fast respond from support team. It is very accurately in all accounting things.
Contains the vast majority of required features to operate a successful e-commerce store. Nice layout, not too bulky, and sticks to what its good at.
Over the past 6 months this has gone from bad to worse. The odd hang, became frequent hangs, then time outs on the server.
The ability to customize reports in word is amazing. The team at Dear are still updating and improving the system.
Frustrating, unsatisfying and I have real worries about the ability for the software to keep up with my business as it grows.
DEAR is a fantastic system which will manage the inventory and sales/purchase process for various channels.
Often times I do run in to a problem, either I entered something wrong and can't fix it, or I need a bulk operation done and need support.
What I like most is that it is built by accountants. Costing is done better than most systems.
Confusing pricing on integrations. Weak b3b online sales system.
Dear is very easy to use, and the tutorials are very helpful. Being web based, it works very well.
Perhaps the most important part is that I was never made to feel like a small customer with a limited budget. Onboarding team, especially Steffi was extremely helpful and professional.
The integrations to eCommerce channels are consistent in their setup and options and allow a great deal of flexibility.
Powerful software with excellent customer support.
I also like that it has a fairly strong inventory management and production modules. Purchasing / Receiving is average but the WMS below average.
Its flexible to use, has ongoing gold standard support at no extra cost, has a great looking interface and has very customisable membership extras.
Although the integration process was challenging, DEAR team was there to help on every step of the way.
The UI is very clean and intuitive. The integrations save loads of time and money.
Easy to intergrate my ebay, website, payment portal. Perfect syn with all platforms.
Super fast respond from support team. It is very accurately in all accounting things.
Contains the vast majority of required features to operate a successful e-commerce store. Nice layout, not too bulky, and sticks to what its good at.
Over the past 6 months this has gone from bad to worse. The odd hang, became frequent hangs, then time outs on the server.
The ability to customize reports in word is amazing. The team at Dear are still updating and improving the system.
Frustrating, unsatisfying and I have real worries about the ability for the software to keep up with my business as it grows.
DEAR is a fantastic system which will manage the inventory and sales/purchase process for various channels.
Often times I do run in to a problem, either I entered something wrong and can't fix it, or I need a bulk operation done and need support.
What I like most is that it is built by accountants. Costing is done better than most systems.
Confusing pricing on integrations. Weak b3b online sales system.
Dear is very easy to use, and the tutorials are very helpful. Being web based, it works very well.
Perhaps the most important part is that I was never made to feel like a small customer with a limited budget. Onboarding team, especially Steffi was extremely helpful and professional.
The integrations to eCommerce channels are consistent in their setup and options and allow a great deal of flexibility.
Powerful software with excellent customer support.
I also like that it has a fairly strong inventory management and production modules. Purchasing / Receiving is average but the WMS below average.
Its flexible to use, has ongoing gold standard support at no extra cost, has a great looking interface and has very customisable membership extras.
Although the integration process was challenging, DEAR team was there to help on every step of the way.
The UI is very clean and intuitive. The integrations save loads of time and money.
Easy to intergrate my ebay, website, payment portal. Perfect syn with all platforms.
Super fast respond from support team. It is very accurately in all accounting things.
Our Coach was SUPER helpful with the initial setup though. The 24/7 Chat support has been great as well.
ShopVox seems to miss some functionality. For example, to get the full 100% functionality, I would have to pay for some of the features.
It's excellent when it's all inclusive in quoting to pricing to proofing all the way to invoicing. The tracking makes it great to make sure customers are well taken care of.
We desperately need to be able to ship a partial on a line item without workarounds.
Best decision I've ever made. Not only are we more competitive with the market now, thanks to ShopVox I can focus on quick and easy quotes so that the customer doesn't have to wait till we get back.
Then how to pay to employees. How can be it issue for you if we have 1000s customers.
When using ShopVox I feel like writing up quotes and orders is easy and convenient. Also when sending things to our clients it looks super professional and easy for them to use and understand.
There are some functions that are a bit confusing and some inflexibilities, but minor.
The software is pretty quick and easy to use. It has great customization and flexibility to fit any production workflow.
Proofing system and e-mail templates are great. Being able to write a quote/sales order/invoice and email it over with a payment link is great.
Overall, ShopVox is a good platform that allows us a lot of workability from multiple access points and good customer service when there are any issues.
We can integrate so much and it allows us to build up as we go along. Plus, the customer support is outstanding.
The features that continue being creative at customer request, and the way this software makes your business look as a strong, experienced and knowledgeable shop, and it has an integrated CRM.
My daily experience is positive and shopVox keeps the job details organized as you enter them. I would recommend to other sign shops.
It is very thought out and customizable. From estimating to job tracking to invoicing it speeds up the process and is perfectly designed for sign shops.
Easy to teach new people how to navigate. Perfect for our type of business.
What I really love about shopVox is its GUI/interface which makes viewing revenue and other components a lot easier.
Shopvox is easy to use and encompasses all aspects of our business. We used signvox in a previous organization and shopvox has addressed all of the issues we faced with signvox.
Our Coach was SUPER helpful with the initial setup though. The 24/7 Chat support has been great as well.
ShopVox seems to miss some functionality. For example, to get the full 100% functionality, I would have to pay for some of the features.
It's excellent when it's all inclusive in quoting to pricing to proofing all the way to invoicing. The tracking makes it great to make sure customers are well taken care of.
We desperately need to be able to ship a partial on a line item without workarounds.
Best decision I've ever made. Not only are we more competitive with the market now, thanks to ShopVox I can focus on quick and easy quotes so that the customer doesn't have to wait till we get back.
Then how to pay to employees. How can be it issue for you if we have 1000s customers.
When using ShopVox I feel like writing up quotes and orders is easy and convenient. Also when sending things to our clients it looks super professional and easy for them to use and understand.
There are some functions that are a bit confusing and some inflexibilities, but minor.
The software is pretty quick and easy to use. It has great customization and flexibility to fit any production workflow.
Proofing system and e-mail templates are great. Being able to write a quote/sales order/invoice and email it over with a payment link is great.
Overall, ShopVox is a good platform that allows us a lot of workability from multiple access points and good customer service when there are any issues.
We can integrate so much and it allows us to build up as we go along. Plus, the customer support is outstanding.
The features that continue being creative at customer request, and the way this software makes your business look as a strong, experienced and knowledgeable shop, and it has an integrated CRM.
My daily experience is positive and shopVox keeps the job details organized as you enter them. I would recommend to other sign shops.
It is very thought out and customizable. From estimating to job tracking to invoicing it speeds up the process and is perfectly designed for sign shops.
Easy to teach new people how to navigate. Perfect for our type of business.
What I really love about shopVox is its GUI/interface which makes viewing revenue and other components a lot easier.
Shopvox is easy to use and encompasses all aspects of our business. We used signvox in a previous organization and shopvox has addressed all of the issues we faced with signvox.
Our Coach was SUPER helpful with the initial setup though. The 24/7 Chat support has been great as well.
ShopVox seems to miss some functionality. For example, to get the full 100% functionality, I would have to pay for some of the features.
It's excellent when it's all inclusive in quoting to pricing to proofing all the way to invoicing. The tracking makes it great to make sure customers are well taken care of.
We desperately need to be able to ship a partial on a line item without workarounds.
Best decision I've ever made. Not only are we more competitive with the market now, thanks to ShopVox I can focus on quick and easy quotes so that the customer doesn't have to wait till we get back.
Then how to pay to employees. How can be it issue for you if we have 1000s customers.
When using ShopVox I feel like writing up quotes and orders is easy and convenient. Also when sending things to our clients it looks super professional and easy for them to use and understand.
There are some functions that are a bit confusing and some inflexibilities, but minor.
The software is pretty quick and easy to use. It has great customization and flexibility to fit any production workflow.
Proofing system and e-mail templates are great. Being able to write a quote/sales order/invoice and email it over with a payment link is great.
Overall, ShopVox is a good platform that allows us a lot of workability from multiple access points and good customer service when there are any issues.
We can integrate so much and it allows us to build up as we go along. Plus, the customer support is outstanding.
The features that continue being creative at customer request, and the way this software makes your business look as a strong, experienced and knowledgeable shop, and it has an integrated CRM.
My daily experience is positive and shopVox keeps the job details organized as you enter them. I would recommend to other sign shops.
It is very thought out and customizable. From estimating to job tracking to invoicing it speeds up the process and is perfectly designed for sign shops.
Easy to teach new people how to navigate. Perfect for our type of business.
What I really love about shopVox is its GUI/interface which makes viewing revenue and other components a lot easier.
Shopvox is easy to use and encompasses all aspects of our business. We used signvox in a previous organization and shopvox has addressed all of the issues we faced with signvox.
The team is very knowledgeable, helpful and friendly. Combined with a solid platform, our experience has been outstanding.
After a hard sales pitch, they stole £1,500 from our business without providing one iota of value. When we tried to cancel, they charged us nearly a full year of fees and failed to return our funds.
It is focused and the team has managed to get the basics right - solid and reliable inventory management, a simple and easy to use interface, responsive and fast.
Inability to add the cost of distribution onto a sale to know how it's affected margin. Lack of selection of Xero chart of accounts codes for stock journals.
A benefit we've discovered after implementation is the outstanding email and phone support.
Some functionalities missing for manufacturing environment. Sales Pipeline management integration is not there yet.
The ability to have a full on inventory system for a much cheaper price than SAP is brilliant. The automatic syncing with Xero is extremely helpful.
On another point, it's annoying that a lot of things are not modifiable after a certain (e.g. changing the origin and destination once you've added a line item; similar issue for creating assemblies).
Fantastic software which works instinctively as well as logically - priceless for our business which has so many prodcuts and stockists. Help guys are great and have patience of saints.
We've taken our time getting everything ready before Go Live and we're already seeing the benefits. Our Customer Service champion has been great.
The ability to add serial numbers, and the interface between Xero and Unleashed, is great.
Very helpful support persons, talked through all problems and worked to find solutions that suited our business even if some aspects of unleashed don’t work exactly the way I would like.
As a side note, we also went live with Gusto for the same reasons. I believe what has distinguished each application is the ease of use, and the tight alignment with theory and practice.
Extensive Xero integration with tracking categories and product-level alternate GL codes. Probably the best production capabilities in it's space.
They have excellent customer service. I speak with them 2-3 times a week.
Unleashed is a great product for those getting their feet wet in the e-commerce/retail space.
Ease of use and support in getting it up and running.
Integration Capabilities (E-Commerce, Accounting, Forecasting, etc). Ease of Use / Application Setup.
The team is very knowledgeable, helpful and friendly. Combined with a solid platform, our experience has been outstanding.
After a hard sales pitch, they stole £1,500 from our business without providing one iota of value. When we tried to cancel, they charged us nearly a full year of fees and failed to return our funds.
It is focused and the team has managed to get the basics right - solid and reliable inventory management, a simple and easy to use interface, responsive and fast.
Inability to add the cost of distribution onto a sale to know how it's affected margin. Lack of selection of Xero chart of accounts codes for stock journals.
A benefit we've discovered after implementation is the outstanding email and phone support.
Some functionalities missing for manufacturing environment. Sales Pipeline management integration is not there yet.
The ability to have a full on inventory system for a much cheaper price than SAP is brilliant. The automatic syncing with Xero is extremely helpful.
On another point, it's annoying that a lot of things are not modifiable after a certain (e.g. changing the origin and destination once you've added a line item; similar issue for creating assemblies).
Fantastic software which works instinctively as well as logically - priceless for our business which has so many prodcuts and stockists. Help guys are great and have patience of saints.
We've taken our time getting everything ready before Go Live and we're already seeing the benefits. Our Customer Service champion has been great.
The ability to add serial numbers, and the interface between Xero and Unleashed, is great.
Very helpful support persons, talked through all problems and worked to find solutions that suited our business even if some aspects of unleashed don’t work exactly the way I would like.
As a side note, we also went live with Gusto for the same reasons. I believe what has distinguished each application is the ease of use, and the tight alignment with theory and practice.
Extensive Xero integration with tracking categories and product-level alternate GL codes. Probably the best production capabilities in it's space.
They have excellent customer service. I speak with them 2-3 times a week.
Unleashed is a great product for those getting their feet wet in the e-commerce/retail space.
Ease of use and support in getting it up and running.
Integration Capabilities (E-Commerce, Accounting, Forecasting, etc). Ease of Use / Application Setup.
The team is very knowledgeable, helpful and friendly. Combined with a solid platform, our experience has been outstanding.
After a hard sales pitch, they stole £1,500 from our business without providing one iota of value. When we tried to cancel, they charged us nearly a full year of fees and failed to return our funds.
It is focused and the team has managed to get the basics right - solid and reliable inventory management, a simple and easy to use interface, responsive and fast.
Inability to add the cost of distribution onto a sale to know how it's affected margin. Lack of selection of Xero chart of accounts codes for stock journals.
A benefit we've discovered after implementation is the outstanding email and phone support.
Some functionalities missing for manufacturing environment. Sales Pipeline management integration is not there yet.
The ability to have a full on inventory system for a much cheaper price than SAP is brilliant. The automatic syncing with Xero is extremely helpful.
On another point, it's annoying that a lot of things are not modifiable after a certain (e.g. changing the origin and destination once you've added a line item; similar issue for creating assemblies).
Fantastic software which works instinctively as well as logically - priceless for our business which has so many prodcuts and stockists. Help guys are great and have patience of saints.
We've taken our time getting everything ready before Go Live and we're already seeing the benefits. Our Customer Service champion has been great.
The ability to add serial numbers, and the interface between Xero and Unleashed, is great.
Very helpful support persons, talked through all problems and worked to find solutions that suited our business even if some aspects of unleashed don’t work exactly the way I would like.
As a side note, we also went live with Gusto for the same reasons. I believe what has distinguished each application is the ease of use, and the tight alignment with theory and practice.
Extensive Xero integration with tracking categories and product-level alternate GL codes. Probably the best production capabilities in it's space.
They have excellent customer service. I speak with them 2-3 times a week.
Unleashed is a great product for those getting their feet wet in the e-commerce/retail space.
Ease of use and support in getting it up and running.
Integration Capabilities (E-Commerce, Accounting, Forecasting, etc). Ease of Use / Application Setup.
Our sales team is only 3 people but we still decided to integrate Prospect CRM into our workflow and we are thrilled about it. It is easy to work in, it is flexible and has very powerful features.
Awful customer relations and a nonsensical approach to customer service.
Prospect has without doubt created a seamless platform for our drinks business where we have greatly benefitted from this fantastic CRM software.
There is nothing that I can say is missing. We do not use the software's full features yet.
It is nice and easy to use software, full functional and has many nice features. Prospect CRM is the awesome sales CRM tool for our brand.
The key problem we were trying to solve by using Unleashed was to have a way to record our interactions with customers.
Customer service has been great from start to finish and even the tutorials have been a great success with our team.
We had a problem of duplicate products and incorrect product codes syncing from Unleashed and have still not resolved this.
We have had a great experience with Prospect Soft, really great software and it's managed by a friendly and reliable team of people who are always happy to help.
Easy, great support and onboarding from team when bringing it on. Very quick and adaptive with stock and very very reliable.
A number of expected benefits plus some great unexpected capabilities. We implemented Prospect at a point where the company grew beyond the capacity to manually track our leads and quotes.
Prospect 365 is great for managing opportunities, creating and sharing quotations.
Very easy to use and navigates through the system. My favorite tool of the system is RFM Analysis, I find the customers by segment, which helps to identify the ones I need to prioritize my attention.
The support team are brilliant, deployment was a cinch and it's intuitive to use.
I like how easy it is to use and how it integrates with other systems we use for manufacturing.
A variety of built-in dashboards allow you to easily track, monitor and action opportunities/quotes giving us great oversight at any time of current sales and lead generation.
The ability to look at stock, previous price paid etc for our Sales guys on the road is invaluable.
Prospect365 is a cost effective way to manage your e-commerce site when you use Opera II.
Our sales team is only 3 people but we still decided to integrate Prospect CRM into our workflow and we are thrilled about it. It is easy to work in, it is flexible and has very powerful features.
Awful customer relations and a nonsensical approach to customer service.
Prospect has without doubt created a seamless platform for our drinks business where we have greatly benefitted from this fantastic CRM software.
There is nothing that I can say is missing. We do not use the software's full features yet.
It is nice and easy to use software, full functional and has many nice features. Prospect CRM is the awesome sales CRM tool for our brand.
The key problem we were trying to solve by using Unleashed was to have a way to record our interactions with customers.
Customer service has been great from start to finish and even the tutorials have been a great success with our team.
We had a problem of duplicate products and incorrect product codes syncing from Unleashed and have still not resolved this.
We have had a great experience with Prospect Soft, really great software and it's managed by a friendly and reliable team of people who are always happy to help.
Easy, great support and onboarding from team when bringing it on. Very quick and adaptive with stock and very very reliable.
A number of expected benefits plus some great unexpected capabilities. We implemented Prospect at a point where the company grew beyond the capacity to manually track our leads and quotes.
Prospect 365 is great for managing opportunities, creating and sharing quotations.
Very easy to use and navigates through the system. My favorite tool of the system is RFM Analysis, I find the customers by segment, which helps to identify the ones I need to prioritize my attention.
The support team are brilliant, deployment was a cinch and it's intuitive to use.
I like how easy it is to use and how it integrates with other systems we use for manufacturing.
A variety of built-in dashboards allow you to easily track, monitor and action opportunities/quotes giving us great oversight at any time of current sales and lead generation.
The ability to look at stock, previous price paid etc for our Sales guys on the road is invaluable.
Prospect365 is a cost effective way to manage your e-commerce site when you use Opera II.
Our sales team is only 3 people but we still decided to integrate Prospect CRM into our workflow and we are thrilled about it. It is easy to work in, it is flexible and has very powerful features.
Awful customer relations and a nonsensical approach to customer service.
Prospect has without doubt created a seamless platform for our drinks business where we have greatly benefitted from this fantastic CRM software.
There is nothing that I can say is missing. We do not use the software's full features yet.
It is nice and easy to use software, full functional and has many nice features. Prospect CRM is the awesome sales CRM tool for our brand.
The key problem we were trying to solve by using Unleashed was to have a way to record our interactions with customers.
Customer service has been great from start to finish and even the tutorials have been a great success with our team.
We had a problem of duplicate products and incorrect product codes syncing from Unleashed and have still not resolved this.
We have had a great experience with Prospect Soft, really great software and it's managed by a friendly and reliable team of people who are always happy to help.
Easy, great support and onboarding from team when bringing it on. Very quick and adaptive with stock and very very reliable.
A number of expected benefits plus some great unexpected capabilities. We implemented Prospect at a point where the company grew beyond the capacity to manually track our leads and quotes.
Prospect 365 is great for managing opportunities, creating and sharing quotations.
Very easy to use and navigates through the system. My favorite tool of the system is RFM Analysis, I find the customers by segment, which helps to identify the ones I need to prioritize my attention.
The support team are brilliant, deployment was a cinch and it's intuitive to use.
I like how easy it is to use and how it integrates with other systems we use for manufacturing.
A variety of built-in dashboards allow you to easily track, monitor and action opportunities/quotes giving us great oversight at any time of current sales and lead generation.
The ability to look at stock, previous price paid etc for our Sales guys on the road is invaluable.
Prospect365 is a cost effective way to manage your e-commerce site when you use Opera II.
Love Wherefour - The support team is amazing. We love [SENSITIVE CONTENT] and [SENSITIVE CONTENT.
The inability to customize either from the W4 end or our end. In turn, this makes it extremely hard/inefficient to complete the ERP circle with this system.
The ability to get the reporting in all these areas were critical to our success and the support team and services were outstanding.
Orders going to the Pick n hip section is confusing.
We use this platform on a day in and day out basis. It is designed on a modern platform with powerful UI features and the ability to develop more features with ease over time.
The Activity screen is sometimes hard to follow transactions.
Our organization has received top notch customer service. They truly care about how you utilize their product and strive to make it better for every individual customer.
Not satisfactory being that it does not seem to be a complete system with the needs of the customer and attention to detail.
The support has been outstanding and the onboarding team has really ensured our issues are addressed in a timely fashion.
The reporting features are incredibly useful. The ability to filter different inventory items, customers, orders, activity, and dates really help with a full scope of the business.
WhereFour speeds up the process of tracing and we love that it can be accessed from any device because it’s cloud based. It’s very easy to use once you have all your information in the software.
Overall, Wherefour is an extremely effective tool and it is super simple to navigate and setup.
WhereFour is excellent for Bills of Materials, MRP, production tracking, and traceability. Each of these have easy to use functions and simplify the time-consuming process.
Our favorite aspects of Wherefour are the ease of Production planning, tracking, and inventory recording.
Although I am not involved in the yearly certification audits we do, my staff now is very confident and calm with zero prep work pre-audits. This saves us time and money overall.
Also, the price was a huge selling point for us so we feel like we are definitely getting the most for the price.
Our Company was had unprecedented volume and the integration services with our ecommerce store played a significant factor.
It integrates with QB well which is quite handy.
Love Wherefour - The support team is amazing. We love [SENSITIVE CONTENT] and [SENSITIVE CONTENT.
The inability to customize either from the W4 end or our end. In turn, this makes it extremely hard/inefficient to complete the ERP circle with this system.
The ability to get the reporting in all these areas were critical to our success and the support team and services were outstanding.
Orders going to the Pick n hip section is confusing.
We use this platform on a day in and day out basis. It is designed on a modern platform with powerful UI features and the ability to develop more features with ease over time.
The Activity screen is sometimes hard to follow transactions.
Our organization has received top notch customer service. They truly care about how you utilize their product and strive to make it better for every individual customer.
Not satisfactory being that it does not seem to be a complete system with the needs of the customer and attention to detail.
The support has been outstanding and the onboarding team has really ensured our issues are addressed in a timely fashion.
The reporting features are incredibly useful. The ability to filter different inventory items, customers, orders, activity, and dates really help with a full scope of the business.
WhereFour speeds up the process of tracing and we love that it can be accessed from any device because it’s cloud based. It’s very easy to use once you have all your information in the software.
Overall, Wherefour is an extremely effective tool and it is super simple to navigate and setup.
WhereFour is excellent for Bills of Materials, MRP, production tracking, and traceability. Each of these have easy to use functions and simplify the time-consuming process.
Our favorite aspects of Wherefour are the ease of Production planning, tracking, and inventory recording.
Although I am not involved in the yearly certification audits we do, my staff now is very confident and calm with zero prep work pre-audits. This saves us time and money overall.
Also, the price was a huge selling point for us so we feel like we are definitely getting the most for the price.
Our Company was had unprecedented volume and the integration services with our ecommerce store played a significant factor.
It integrates with QB well which is quite handy.
Love Wherefour - The support team is amazing. We love [SENSITIVE CONTENT] and [SENSITIVE CONTENT.
The inability to customize either from the W4 end or our end. In turn, this makes it extremely hard/inefficient to complete the ERP circle with this system.
The ability to get the reporting in all these areas were critical to our success and the support team and services were outstanding.
Orders going to the Pick n hip section is confusing.
We use this platform on a day in and day out basis. It is designed on a modern platform with powerful UI features and the ability to develop more features with ease over time.
The Activity screen is sometimes hard to follow transactions.
Our organization has received top notch customer service. They truly care about how you utilize their product and strive to make it better for every individual customer.
Not satisfactory being that it does not seem to be a complete system with the needs of the customer and attention to detail.
The support has been outstanding and the onboarding team has really ensured our issues are addressed in a timely fashion.
The reporting features are incredibly useful. The ability to filter different inventory items, customers, orders, activity, and dates really help with a full scope of the business.
WhereFour speeds up the process of tracing and we love that it can be accessed from any device because it’s cloud based. It’s very easy to use once you have all your information in the software.
Overall, Wherefour is an extremely effective tool and it is super simple to navigate and setup.
WhereFour is excellent for Bills of Materials, MRP, production tracking, and traceability. Each of these have easy to use functions and simplify the time-consuming process.
Our favorite aspects of Wherefour are the ease of Production planning, tracking, and inventory recording.
Although I am not involved in the yearly certification audits we do, my staff now is very confident and calm with zero prep work pre-audits. This saves us time and money overall.
Also, the price was a huge selling point for us so we feel like we are definitely getting the most for the price.
Our Company was had unprecedented volume and the integration services with our ecommerce store played a significant factor.
The ease of Order tracking from start to finish can help advise internal operations of the progress of each order as well as the ability to give customers updates on their order.
Sometimes the software needs to be customised to function/fit our business process. This can be timely and costly.
We appreciated the ability for the package to integrate seamlessly with our MYOB Accounting software.
There is really nothing I can think of that is missing. Our experience so far has allowed us to add customised features as needed to suit our needs.
Product is user friendly, has great reporting capabilities and inventory management is spot on.
Missing integration into Outlook in order to run marketing excersises.
The ease of use, great functions for any stock control with loads of modification for all your needs.
To remedy this, we run a reconciliation report once a week to review and remove duplicates. It would be convenient to cancel multiple sales orders in the system at one time.
Very happy with the solution and the support we receive.
Excellent, great software, great support, great staff.
The implementation staff and support staff have been accessible and always there to help.
Good value for money solution for warehouse management software.
Overall, it is a good warehouse management system. You can track down all assessable items with batch number.
Great support from implementation to ad hoc assitance required.
I use the reporting features of it and the reports are very useful for what I need to use it as I need to prepare sales reports to my team and the figures are picked up quite well.
It has given us the ability to integrate MYOB with a Warehouse Management System.
Like all systems you only get out what you put in. Invest the time and effort into good data and you will get a lot out of it.
Quick and relatively painless install and setup, minor teething issues like all software however customer services sorted these out quickly.
The ease of Order tracking from start to finish can help advise internal operations of the progress of each order as well as the ability to give customers updates on their order.
Sometimes the software needs to be customised to function/fit our business process. This can be timely and costly.
We appreciated the ability for the package to integrate seamlessly with our MYOB Accounting software.
There is really nothing I can think of that is missing. Our experience so far has allowed us to add customised features as needed to suit our needs.
Product is user friendly, has great reporting capabilities and inventory management is spot on.
Missing integration into Outlook in order to run marketing excersises.
The ease of use, great functions for any stock control with loads of modification for all your needs.
To remedy this, we run a reconciliation report once a week to review and remove duplicates. It would be convenient to cancel multiple sales orders in the system at one time.
Very happy with the solution and the support we receive.
Excellent, great software, great support, great staff.
The implementation staff and support staff have been accessible and always there to help.
Good value for money solution for warehouse management software.
Overall, it is a good warehouse management system. You can track down all assessable items with batch number.
Great support from implementation to ad hoc assitance required.
I use the reporting features of it and the reports are very useful for what I need to use it as I need to prepare sales reports to my team and the figures are picked up quite well.
It has given us the ability to integrate MYOB with a Warehouse Management System.
Like all systems you only get out what you put in. Invest the time and effort into good data and you will get a lot out of it.
Quick and relatively painless install and setup, minor teething issues like all software however customer services sorted these out quickly.
The ease of Order tracking from start to finish can help advise internal operations of the progress of each order as well as the ability to give customers updates on their order.
Sometimes the software needs to be customised to function/fit our business process. This can be timely and costly.
We appreciated the ability for the package to integrate seamlessly with our MYOB Accounting software.
There is really nothing I can think of that is missing. Our experience so far has allowed us to add customised features as needed to suit our needs.
Product is user friendly, has great reporting capabilities and inventory management is spot on.
Missing integration into Outlook in order to run marketing excersises.
The ease of use, great functions for any stock control with loads of modification for all your needs.
To remedy this, we run a reconciliation report once a week to review and remove duplicates. It would be convenient to cancel multiple sales orders in the system at one time.
Very happy with the solution and the support we receive.
Excellent, great software, great support, great staff.
The implementation staff and support staff have been accessible and always there to help.
Good value for money solution for warehouse management software.
Overall, it is a good warehouse management system. You can track down all assessable items with batch number.
Great support from implementation to ad hoc assitance required.
I use the reporting features of it and the reports are very useful for what I need to use it as I need to prepare sales reports to my team and the figures are picked up quite well.
It has given us the ability to integrate MYOB with a Warehouse Management System.
Like all systems you only get out what you put in. Invest the time and effort into good data and you will get a lot out of it.
Quick and relatively painless install and setup, minor teething issues like all software however customer services sorted these out quickly.
Also, the support team is absolutely wonderful to deal with and very helpful anytime I have questions on how to better our system.
Most all of the program. If you have a problem in one module, it can affect all the others and make your life miserable.
Contact Global Shop Solutions they are the best. The support is great and they continually improve the product and the updates are easy to install.
Some aspects of the system can be complicated. Needs more tools to flush out problems created by users not using the system correctly (garbage in garbage out).
This is a great solution for medium size companies who want to have a customized solution. Stay up with the upgrades, and understand that you will need dedicated resources to work within the system.
Many Error codes that need a hotfixes or cannot be fixed. These are the basic cons, the extended list of error codes, and hotfixes are very long and daily.
If you want a comprehensive ERP for accounting, time tractability and management, and you have the capitol and need for a complex system to manage your daily revenue, Global Shop is a wonderful tool.
Text interface is awful. Sometimes when you first click a field, any input will then erase and replace what’s in there.
GSS can be tailored to exactly what you want, but during the implementation phase, you need to be clear and honest with GSS so they can help configure GSS to your needs.
Modules are expensive and customizing applications is difficult. The user interface has a high learning curve for personnel when new to this type of ERP.
It's been great to see all the new features and modern enhancements they have been putting in recently. It does an excellent job tracking our manufacturing costs and getting things scheduled on-time.
This is a Tier III ERP software so don't expect too much in the way of integrated functionality. The system is very "buggy" and the data is suspect.
Their customer support team is also wonderful to deal with and very helpful.
Price: Global Shop Solutions can be expensive, especially for small businesses with limited budgets.
This software allows for company growth. It's a fully integrated solution that is extremely reliable.
We have been utilizing the training capabilities within GS to create training guides for certain departments and it has saved me a ton of time not having to write out each step.
The integration and interface make for a good user experience that is flexible enough to meet most users' needs.
Global shop solution is best inventory software with HR support we and manage our staff with salaries and schedules easily.
Also, the support team is absolutely wonderful to deal with and very helpful anytime I have questions on how to better our system.
Most all of the program. If you have a problem in one module, it can affect all the others and make your life miserable.
Contact Global Shop Solutions they are the best. The support is great and they continually improve the product and the updates are easy to install.
Some aspects of the system can be complicated. Needs more tools to flush out problems created by users not using the system correctly (garbage in garbage out).
This is a great solution for medium size companies who want to have a customized solution. Stay up with the upgrades, and understand that you will need dedicated resources to work within the system.
Many Error codes that need a hotfixes or cannot be fixed. These are the basic cons, the extended list of error codes, and hotfixes are very long and daily.
If you want a comprehensive ERP for accounting, time tractability and management, and you have the capitol and need for a complex system to manage your daily revenue, Global Shop is a wonderful tool.
Text interface is awful. Sometimes when you first click a field, any input will then erase and replace what’s in there.
GSS can be tailored to exactly what you want, but during the implementation phase, you need to be clear and honest with GSS so they can help configure GSS to your needs.
Modules are expensive and customizing applications is difficult. The user interface has a high learning curve for personnel when new to this type of ERP.
It's been great to see all the new features and modern enhancements they have been putting in recently. It does an excellent job tracking our manufacturing costs and getting things scheduled on-time.
This is a Tier III ERP software so don't expect too much in the way of integrated functionality. The system is very "buggy" and the data is suspect.
Their customer support team is also wonderful to deal with and very helpful.
Price: Global Shop Solutions can be expensive, especially for small businesses with limited budgets.
This software allows for company growth. It's a fully integrated solution that is extremely reliable.
We have been utilizing the training capabilities within GS to create training guides for certain departments and it has saved me a ton of time not having to write out each step.
The integration and interface make for a good user experience that is flexible enough to meet most users' needs.
Global shop solution is best inventory software with HR support we and manage our staff with salaries and schedules easily.
Also, the support team is absolutely wonderful to deal with and very helpful anytime I have questions on how to better our system.
Most all of the program. If you have a problem in one module, it can affect all the others and make your life miserable.
Contact Global Shop Solutions they are the best. The support is great and they continually improve the product and the updates are easy to install.
Some aspects of the system can be complicated. Needs more tools to flush out problems created by users not using the system correctly (garbage in garbage out).
This is a great solution for medium size companies who want to have a customized solution. Stay up with the upgrades, and understand that you will need dedicated resources to work within the system.
Many Error codes that need a hotfixes or cannot be fixed. These are the basic cons, the extended list of error codes, and hotfixes are very long and daily.
If you want a comprehensive ERP for accounting, time tractability and management, and you have the capitol and need for a complex system to manage your daily revenue, Global Shop is a wonderful tool.
Text interface is awful. Sometimes when you first click a field, any input will then erase and replace what’s in there.
GSS can be tailored to exactly what you want, but during the implementation phase, you need to be clear and honest with GSS so they can help configure GSS to your needs.
Modules are expensive and customizing applications is difficult. The user interface has a high learning curve for personnel when new to this type of ERP.
It's been great to see all the new features and modern enhancements they have been putting in recently. It does an excellent job tracking our manufacturing costs and getting things scheduled on-time.
This is a Tier III ERP software so don't expect too much in the way of integrated functionality. The system is very "buggy" and the data is suspect.
Their customer support team is also wonderful to deal with and very helpful.
Price: Global Shop Solutions can be expensive, especially for small businesses with limited budgets.
This software allows for company growth. It's a fully integrated solution that is extremely reliable.
We have been utilizing the training capabilities within GS to create training guides for certain departments and it has saved me a ton of time not having to write out each step.
The integration and interface make for a good user experience that is flexible enough to meet most users' needs.
Global shop solution is best inventory software with HR support we and manage our staff with salaries and schedules easily.
The reports feature is very powerful - you can run reports on a myriad of categories from Inventory to outstanding orders with manufacturers.
Before using Apparel Magic I kept track of my inventory and orders using spreadsheets but I always ran into inventory shortages because of errors.
ApparelMagic has a powerful feature set that helps us manage our sales, inventory, and expenses. They have useful integrations that tie into many 3rd party services and a great customer support team.
Shipping Module too simple, needs more features & auto-pack for multiple-store orders. No UPS & FedEx Integration without Shipstation.
This is by far the best ERP software i have seen. Best of all, they are constantly updating software with new and updated features.
Often times we purchase items which are no needed to be added as styles.
Software is well utilized to maximize the income by meeting best demand products. Graphics and charts produced by ApparalMagic is used to make progress presentations and decision making effective.
An example is that I can't create a custom discount for a bulk-ordering client based on their quantity ordered.
Super easy to use, I've used many PLM softwares and this one was the best.
We run our full operation with AM and we are more then happy.
Very friendly user interface and is simple to navigate. Makes managing inventory and recording production seamless.
ApparelMagic is the best apparel management software to supervise product design, it's development and manage the costing.
Managing inventory was a difficult task for me. After finding ApparelMagic my work progress increased at its peak.
Very flexible subscription options and simple-as-it-gets pricing structure.
The reports feature is very powerful - you can run reports on a myriad of categories from Inventory to outstanding orders with manufacturers.
Before using Apparel Magic I kept track of my inventory and orders using spreadsheets but I always ran into inventory shortages because of errors.
ApparelMagic has a powerful feature set that helps us manage our sales, inventory, and expenses. They have useful integrations that tie into many 3rd party services and a great customer support team.
Shipping Module too simple, needs more features & auto-pack for multiple-store orders. No UPS & FedEx Integration without Shipstation.
This is by far the best ERP software i have seen. Best of all, they are constantly updating software with new and updated features.
Often times we purchase items which are no needed to be added as styles.
Software is well utilized to maximize the income by meeting best demand products. Graphics and charts produced by ApparalMagic is used to make progress presentations and decision making effective.
An example is that I can't create a custom discount for a bulk-ordering client based on their quantity ordered.
Super easy to use, I've used many PLM softwares and this one was the best.
We run our full operation with AM and we are more then happy.
Very friendly user interface and is simple to navigate. Makes managing inventory and recording production seamless.
ApparelMagic is the best apparel management software to supervise product design, it's development and manage the costing.
Managing inventory was a difficult task for me. After finding ApparelMagic my work progress increased at its peak.
Very flexible subscription options and simple-as-it-gets pricing structure.
The reports feature is very powerful - you can run reports on a myriad of categories from Inventory to outstanding orders with manufacturers.
Before using Apparel Magic I kept track of my inventory and orders using spreadsheets but I always ran into inventory shortages because of errors.
ApparelMagic has a powerful feature set that helps us manage our sales, inventory, and expenses. They have useful integrations that tie into many 3rd party services and a great customer support team.
Shipping Module too simple, needs more features & auto-pack for multiple-store orders. No UPS & FedEx Integration without Shipstation.
This is by far the best ERP software i have seen. Best of all, they are constantly updating software with new and updated features.
Often times we purchase items which are no needed to be added as styles.
Software is well utilized to maximize the income by meeting best demand products. Graphics and charts produced by ApparalMagic is used to make progress presentations and decision making effective.
An example is that I can't create a custom discount for a bulk-ordering client based on their quantity ordered.
Super easy to use, I've used many PLM softwares and this one was the best.
We run our full operation with AM and we are more then happy.
Very friendly user interface and is simple to navigate. Makes managing inventory and recording production seamless.
ApparelMagic is the best apparel management software to supervise product design, it's development and manage the costing.
Managing inventory was a difficult task for me. After finding ApparelMagic my work progress increased at its peak.
Very flexible subscription options and simple-as-it-gets pricing structure.
The team are actively looking to improve their product which is great. The software is so comprehensive, very easy to mould it to any business model, even if sometimes some workarounds are needed.
Over the years I have tried a number of CRM systems and always found them frustrating to use, unreliable and difficult to customise.
Good experience - without wanting to sound too jingoistic fantastic to have an Australian product of this quality in the market at a price that is accessible for small business.
The attitude can be a little defensive and you'll be asked to replicate the problem on-screen with their support personnel remotely watching before they take you seriously.
We've been using the tall emu software for about 6months and it has helped out client database 100% - great program and great customer service from their end... thank you.
This is time consuming and frustrating for staff.
General layout and functionality - great to use, powerful while still being simple and clean. Customisation - CSR and the team go above and beyond to customise for our needs.
We are still to refine our supplier purchasing processes and have found our method of calculating landed costs became too difficult to impliment in the system.
Experience has been very positive. From onboarding to implementation and daily use it's been great.
Tall Emu has an intuitive interface that helps increase office productivity. CTI integration works well and is great to track any inbound/outbound call made within the business.
Flowing information between customers, companies and accounting packages without having to re-enter or have complicated integrations has been fantastic.
The MYOB integration and comprehensive modules selection made us feel that Tall Emu was the perfect, and obvious choice for our business for now and as our company grows.
Fantastic Cost Effective Product Delivered by a Flexible Team.
As we bed down the system we are looking forward to integrating with Woo Commerce in the future, further streamlining our processes.
Unlike other off-the-shelve softwares, the support has been excellent with quick responses when required.
Highly Flexible and intuitive CRM Tool For XERO - supported by a creative and customer driven TEam.
Proactive and prompt support team. A lot of demonstration and detailed explanation videos on the website.
Intuitive and very easy to use. Connects readily and easily with accounting software (MYOB).
The team are actively looking to improve their product which is great. The software is so comprehensive, very easy to mould it to any business model, even if sometimes some workarounds are needed.
Over the years I have tried a number of CRM systems and always found them frustrating to use, unreliable and difficult to customise.
Good experience - without wanting to sound too jingoistic fantastic to have an Australian product of this quality in the market at a price that is accessible for small business.
The attitude can be a little defensive and you'll be asked to replicate the problem on-screen with their support personnel remotely watching before they take you seriously.
We've been using the tall emu software for about 6months and it has helped out client database 100% - great program and great customer service from their end... thank you.
This is time consuming and frustrating for staff.
General layout and functionality - great to use, powerful while still being simple and clean. Customisation - CSR and the team go above and beyond to customise for our needs.
We are still to refine our supplier purchasing processes and have found our method of calculating landed costs became too difficult to impliment in the system.
Experience has been very positive. From onboarding to implementation and daily use it's been great.
Tall Emu has an intuitive interface that helps increase office productivity. CTI integration works well and is great to track any inbound/outbound call made within the business.
Flowing information between customers, companies and accounting packages without having to re-enter or have complicated integrations has been fantastic.
The MYOB integration and comprehensive modules selection made us feel that Tall Emu was the perfect, and obvious choice for our business for now and as our company grows.
Fantastic Cost Effective Product Delivered by a Flexible Team.
As we bed down the system we are looking forward to integrating with Woo Commerce in the future, further streamlining our processes.
Unlike other off-the-shelve softwares, the support has been excellent with quick responses when required.
Highly Flexible and intuitive CRM Tool For XERO - supported by a creative and customer driven TEam.
Proactive and prompt support team. A lot of demonstration and detailed explanation videos on the website.
Intuitive and very easy to use. Connects readily and easily with accounting software (MYOB).
The team are actively looking to improve their product which is great. The software is so comprehensive, very easy to mould it to any business model, even if sometimes some workarounds are needed.
Over the years I have tried a number of CRM systems and always found them frustrating to use, unreliable and difficult to customise.
Good experience - without wanting to sound too jingoistic fantastic to have an Australian product of this quality in the market at a price that is accessible for small business.
The attitude can be a little defensive and you'll be asked to replicate the problem on-screen with their support personnel remotely watching before they take you seriously.
We've been using the tall emu software for about 6months and it has helped out client database 100% - great program and great customer service from their end... thank you.
This is time consuming and frustrating for staff.
General layout and functionality - great to use, powerful while still being simple and clean. Customisation - CSR and the team go above and beyond to customise for our needs.
We are still to refine our supplier purchasing processes and have found our method of calculating landed costs became too difficult to impliment in the system.
Experience has been very positive. From onboarding to implementation and daily use it's been great.
Tall Emu has an intuitive interface that helps increase office productivity. CTI integration works well and is great to track any inbound/outbound call made within the business.
Flowing information between customers, companies and accounting packages without having to re-enter or have complicated integrations has been fantastic.
The MYOB integration and comprehensive modules selection made us feel that Tall Emu was the perfect, and obvious choice for our business for now and as our company grows.
Fantastic Cost Effective Product Delivered by a Flexible Team.
As we bed down the system we are looking forward to integrating with Woo Commerce in the future, further streamlining our processes.
Unlike other off-the-shelve softwares, the support has been excellent with quick responses when required.
Highly Flexible and intuitive CRM Tool For XERO - supported by a creative and customer driven TEam.
Proactive and prompt support team. A lot of demonstration and detailed explanation videos on the website.
Intuitive and very easy to use. Connects readily and easily with accounting software (MYOB).
I believe there is room for growth and development but i know the brilliant team they have they will get there.
Hate everything about it absolutely abysmal clunky no flow at all obscure reports it’s impossible to know what the titles mean can never get the data you need in one report.
Excellent system for managing manufacturing and inventory, responsive customer service + good value.
Information can often be hidden away on back pages and missing a tick in a box can lead to complications further down the production and manufacturing process.
My involvement so distant has been great. Once I had set it all up and learned approximately the program I was able to adjust it to our needs very effectively.
Abysmal A spreadsheet from 1990 would be less frustrating.
Lots of good features, FIFO costing, good traceability, everything can be exported to Excel for analysis. Integrates well with our FD's preffered financial software package - Xero.
Only thing I'm missing is possibility to open new work order directly from the one which I just did and not through main menu.
Clear menu and menu paths make navigating Manu a joy after using SAP. On line training with Manu staff is very good.
As with any system the more you use it the easier it gets but you have to look for information and it can be a pain to track it down; I do find the Help Section is fairly limited.
Good responsive support. Excellent value for money.
My experience so far has been good. Once I had set it all up and learned about the program I was able to adapt it to our needs quite easily.
It integrated easily into what we were previously doing and it’s connection with Xero enables us to track invoices from their initial purchase orders right through to the final invoice.
Integrates well with our accounting software and allows us to have up to date information and reminders to purchase components.
I believe there is room for growth and development but i know the brilliant team they have they will get there.
Hate everything about it absolutely abysmal clunky no flow at all obscure reports it’s impossible to know what the titles mean can never get the data you need in one report.
Excellent system for managing manufacturing and inventory, responsive customer service + good value.
Information can often be hidden away on back pages and missing a tick in a box can lead to complications further down the production and manufacturing process.
My involvement so distant has been great. Once I had set it all up and learned approximately the program I was able to adjust it to our needs very effectively.
Abysmal A spreadsheet from 1990 would be less frustrating.
Lots of good features, FIFO costing, good traceability, everything can be exported to Excel for analysis. Integrates well with our FD's preffered financial software package - Xero.
Only thing I'm missing is possibility to open new work order directly from the one which I just did and not through main menu.
Clear menu and menu paths make navigating Manu a joy after using SAP. On line training with Manu staff is very good.
As with any system the more you use it the easier it gets but you have to look for information and it can be a pain to track it down; I do find the Help Section is fairly limited.
Good responsive support. Excellent value for money.
My experience so far has been good. Once I had set it all up and learned about the program I was able to adapt it to our needs quite easily.
It integrated easily into what we were previously doing and it’s connection with Xero enables us to track invoices from their initial purchase orders right through to the final invoice.
Integrates well with our accounting software and allows us to have up to date information and reminders to purchase components.
I believe there is room for growth and development but i know the brilliant team they have they will get there.
Hate everything about it absolutely abysmal clunky no flow at all obscure reports it’s impossible to know what the titles mean can never get the data you need in one report.
Excellent system for managing manufacturing and inventory, responsive customer service + good value.
Information can often be hidden away on back pages and missing a tick in a box can lead to complications further down the production and manufacturing process.
My involvement so distant has been great. Once I had set it all up and learned approximately the program I was able to adjust it to our needs very effectively.
Abysmal A spreadsheet from 1990 would be less frustrating.
Lots of good features, FIFO costing, good traceability, everything can be exported to Excel for analysis. Integrates well with our FD's preffered financial software package - Xero.
Only thing I'm missing is possibility to open new work order directly from the one which I just did and not through main menu.
Clear menu and menu paths make navigating Manu a joy after using SAP. On line training with Manu staff is very good.
As with any system the more you use it the easier it gets but you have to look for information and it can be a pain to track it down; I do find the Help Section is fairly limited.
Good responsive support. Excellent value for money.
My experience so far has been good. Once I had set it all up and learned about the program I was able to adapt it to our needs quite easily.
It integrated easily into what we were previously doing and it’s connection with Xero enables us to track invoices from their initial purchase orders right through to the final invoice.
Integrates well with our accounting software and allows us to have up to date information and reminders to purchase components.
The support team are excellent and open to development suggestions at all times if there isn't an instant fix. I don't believe you will get such opportunities with some other platforms.
Lack of basic advise and support with set up/configuration post install. Poor communication from sales on road map.
I like the fact it is very user friendly with many options for various degrees of quoting and running production, I also like the sales projection and look back studies.
My least favourite aspect is that Touch Systems keep adding more and more features without fixing fundamental problems. This is very frustrating and counter productive.
Great System with good support and team is constantly refining it.
I'm guessing there is a reason they started to use a leasing company to stop people getting out of their contacts.
The ease of use and the way it works seamlessly with our accounts package.
When a stock item goes up in price it doesn't automatically do anything about your sub-assembly price. I might be wrong but I find this to be the only thing I don't like.
We like the ease of quoting jobs from price lists, easy to print job sheets and delivery notes, quick to send emails and marketing tab.
Don't like the use of 0845 customer service number couple with long wait times (& therefore extortionate costs for mobile users).
Great for planning production and quick and easy quoting.
The session itself was offered at a promotional rate also without prompting so this also was a good experience.
It has all the elements I need for an accurate and comprehensive quoting mechanism.
Customer support is second to none with a monthly support contract, any issues are quickly resolved over the phone and via team-viewer.
Would recommend to anyone in a similar business.
Fairly straight-forward interface with easy on the eye graphics. As logical as most transaction software systems.
The support team are excellent and open to development suggestions at all times if there isn't an instant fix. I don't believe you will get such opportunities with some other platforms.
Lack of basic advise and support with set up/configuration post install. Poor communication from sales on road map.
I like the fact it is very user friendly with many options for various degrees of quoting and running production, I also like the sales projection and look back studies.
My least favourite aspect is that Touch Systems keep adding more and more features without fixing fundamental problems. This is very frustrating and counter productive.
Great System with good support and team is constantly refining it.
I'm guessing there is a reason they started to use a leasing company to stop people getting out of their contacts.
The ease of use and the way it works seamlessly with our accounts package.
When a stock item goes up in price it doesn't automatically do anything about your sub-assembly price. I might be wrong but I find this to be the only thing I don't like.
We like the ease of quoting jobs from price lists, easy to print job sheets and delivery notes, quick to send emails and marketing tab.
Don't like the use of 0845 customer service number couple with long wait times (& therefore extortionate costs for mobile users).
Great for planning production and quick and easy quoting.
The session itself was offered at a promotional rate also without prompting so this also was a good experience.
It has all the elements I need for an accurate and comprehensive quoting mechanism.
Customer support is second to none with a monthly support contract, any issues are quickly resolved over the phone and via team-viewer.
Would recommend to anyone in a similar business.
Fairly straight-forward interface with easy on the eye graphics. As logical as most transaction software systems.
The support team are excellent and open to development suggestions at all times if there isn't an instant fix. I don't believe you will get such opportunities with some other platforms.
Lack of basic advise and support with set up/configuration post install. Poor communication from sales on road map.
I like the fact it is very user friendly with many options for various degrees of quoting and running production, I also like the sales projection and look back studies.
My least favourite aspect is that Touch Systems keep adding more and more features without fixing fundamental problems. This is very frustrating and counter productive.
Great System with good support and team is constantly refining it.
I'm guessing there is a reason they started to use a leasing company to stop people getting out of their contacts.
The ease of use and the way it works seamlessly with our accounts package.
When a stock item goes up in price it doesn't automatically do anything about your sub-assembly price. I might be wrong but I find this to be the only thing I don't like.
We like the ease of quoting jobs from price lists, easy to print job sheets and delivery notes, quick to send emails and marketing tab.
Don't like the use of 0845 customer service number couple with long wait times (& therefore extortionate costs for mobile users).
Great for planning production and quick and easy quoting.
The session itself was offered at a promotional rate also without prompting so this also was a good experience.
It has all the elements I need for an accurate and comprehensive quoting mechanism.
Customer support is second to none with a monthly support contract, any issues are quickly resolved over the phone and via team-viewer.
Would recommend to anyone in a similar business.
Fairly straight-forward interface with easy on the eye graphics. As logical as most transaction software systems.