shopVOX Pricing, Features, Reviews & Comparison of Alternatives

shopVOX

Web-based manufacturing solution for custom fabricators

4.61/5 (123 reviews)

shopVOX overview

shopVOX is a cloud-based custom manufacturing solution for custom manufacturers with features for sales lead management, quoting, business intelligence, employee management, and more.

shopVOX business management solution provides businesses with the tools needed to run their shop from sales lead management to invoicing and everything in between. Users can create and manage their quotes, work orders, purchase orders, jobs, machine scheduling, online quote and proof approvals, customers, employees, and inventory. ShopVOX has simple QuickBooks integration, comprehensive business intelligence, in-built email templates, and allows for online credit card payments through Authorize.net.

shopVOX aims to help sign, print, apparel, awards, auto body and other custom manufacturing and custom service companies experience more time, productivity, collaboration, and control with their management solution.
www.shopvox.com

Pricing

Starting from
$10/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, United Kingdom

Supported languages

English
shopVOX screenshot: Online Proof ApprovalsShopVOX customer testimonial by Ready 2 Run GraphicsshopVOX screenshot: Work AnywhereshopVOX screenshot: Job - Order BoardshopVOX screenshot: Detailed BOM BreakdownshopVOX screenshot: Job - List View

shopVOX reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.3
  4.6
Ryan Hellegaard

Long time user

Used daily for 2+ years
Reviewed 2018-12-07
Review Source: Capterra

We migrated from SignVox which was an earlier signs shop only solution from this same company. Back then we came from Activity. Our whole database was migrated to the new system so we didn't lose any customer records. ShopVox is much more flexible and better than SignVox in nearly every way. Considering the competition in this space ShopVox is probably the best option if one can get over the initial learning curve and sit down to truly customize the software to their thinking and shop. I spent about 2 weeks determining the initial pricing formulas, templates, & workflows. From there I have evolved these items over the last 5 years as new features become available or I just have an idea of a different way to do things. There are only a couple of things that I would like to be able to do through ShopVox that do not work well, and some of those items are pending thanks to the customer support.Allows nearly a paperless work environment, yes filing can be a thing of the past. Fairly customizable for an individual shop. Several viable ways to do formula based pricing. Extremely responsive customer support - even takes feature requests/needs seriously. Works very well for telecommuting. Customer tracking and front-end accounting features work quite well, does tie into quickbooks though we do not use that feature.

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Chris Fleniken

Crucial tool for our business

Used daily for 2+ years
Reviewed 2018-11-30
Review Source: Capterra

Great. I did try to set up SV by myself and quickly leaned on their team for help and they did! Helped me get all my products entered, materials, prices and workflows. From there used the training videos and tools to train the team and we were running in a week or two. Since the start of using SV in 2015 we continue to enjoy of the evolving and adding of features in SV. Its like Christmas sometimes when we learn of new updates in our shop! We will email out to the team and let them know of something new.We love the solutions and flow that ShopVox brings to our company. With many different departments (apparel, sign shop, print shop, web dept, and vehicle wraps) and different workflows SV keeps us all moving along with ease and eliminates dropped orders or confusion in our team. We know what is going on and can access the details, proofs, notes, file names all in one place. Before ShopVox we used paper orders...NEVER again! If there was a change on the job or an update request we would have to waste time tracking down that piece or paper. If it got lost...forget about it! We would be in trouble. Now with SV its all in the system and can be accessed with ease by anyone on the team. I do not see how our company could have continued to grown 30% each year by not moving to SV.

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Colleen Crosthwaite

shopVox is an excellent product which has had a big impact on how we run our business.

Used daily for 6-12 months
Reviewed 2018-02-20
Review Source: Capterra

shopVox is a powerful, complete business management system. It really gives small business owners like me all the advantages of the management systems big businesses have access to. The comprehensiveness of the system is remarkable. I think the organisation it imposes on a business would assist any small business improve its efficiency and productivity. The business intelligence dashboards are excellent and give a daily snapshot of where the business is. ShopVox gives us control over our processes and communication; this has been a real benefit in the day to day running of our business and has noticeably reduced stress. In fact we are now able to handle more work with less people and know where everything is and at what stage of production. This is something we struggled to do without ShopVox. We have gone to an almost paperless workplace thanks to the facility of being able to display the job board both in the office and in the factory. No more missing pieces of paper! It has been a surprise to us how much we like being in the cloud! I am able to go home and have dinner with the family and log into the system from home if I need to catch up on any matter. Support via Chat is good. shopVox is improving the program regularly and systematically so it is getting better all the time.

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Jeff Sherman

The RIGHT Solution

Used daily for 2+ years
Reviewed 2017-08-16
Review Source: Capterra

An all-in-one software for managing all aspects of our business that's easy to use for all levels of staff.Prior to finding ShopVOX, we were spread across two different platforms for our sales and shop operations. ShopVOX has enabled us to eliminate both and now we can use one software to manage our workflow, track the sales activities that lead to new jobs, and also use solid costing on our quotes to ensure that we're making money with these sales. Best features: Multiple views and options for scheduling jobs. Pricing templates can handle all aspects of simple to complex jobs, even for a CUSTOM sign shop. Syncs to QuickBooks for accounting. This is an emerging product with a great development team. If a feature you've though of isn't there, wait a few weeks! This isn't SAP or ORACLE you're dealing with here. They're nimble and responsive to client requests and needs. Cloud based and mobile device friendly. The PRICE! For the money, you won't find better value.

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Mike Parry

We have finally found a product which provides for all our custom build products and services.

Used daily for 1-2 years
Reviewed 2017-11-30
Review Source: Capterra

The platform is extremely flexible the way it has been setup. We have been using this type of software for many years and have always had to create "work arounds" to get as close to our desired results as possible. But whats so amazing with sV is the technical support. We have never in ten years experienced the quality and expertise of this group of people. They will sit with you and work through tough issues. Last week I had a problem the first tier tech was unable to fix after many attempts to trouble shoot. He made a quick decision to bump it to the next tier engineer and within 10 minutes my problem was program corrected. It has been such a great experience to be with a company like sV that truly understands our business model and works creatively with its clients to improve the effectiveness of the software and support service.

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shopVOX pricing

Starting from
$10/month
Pricing options
Free trial
Subscription
View Pricing Plans

No contracts, No setup fees. No upfront fees. Pay as you go. Start with as little as $10 per month, per user.

shopVOX features

API
Activity Dashboard
Automatic Reminders
Calendar Management
Customizable Reporting
Electronic Payments
Third Party Integration

Accounting Integration (64 other apps)
Activity Tracking (63 other apps)
Automatic Notifications (85 other apps)
Billing & Invoicing (76 other apps)
Client Portal (60 other apps)
Data Import/Export (61 other apps)
Document Storage (60 other apps)
Inventory Management (81 other apps)
Inventory Tracking (66 other apps)
Invoice Management (98 other apps)
Real Time Data (61 other apps)
Reporting & Statistics (119 other apps)
Search Functionality (70 other apps)

Additional information for shopVOX

Key features of shopVOX

  • MRP
  • Production Scheduling
  • Manufacturing Execution
  • Product Configurator
  • Automatic Reminders
  • Bills of Material
  • Calendar Management
  • Customizable Reporting
  • Electronic Payments
  • File Management
  • Group Calendars
  • Job Costing
  • Pipeline Management
  • Purchase Order Management
  • Quotation Management
  • Real Time Notifications
  • Task Tracking
  • Third Party Integration
  • Vendor Management
  • Work Order Management
  • Activity Dashboard
  • Order Approval
  • Feedback Collection
  • API
  • Custom Fields
  • Price Management
  • Role-Based Permissions
  • Business Intelligence
  • Cost Estimating
  • Filtered Views
  • Version Control
  • Job Scheduling
  • Lead Management
  • Lead Nurturing
View All Features

Benefits

Sales lead management: manage leads easily from shopVOX and save time by easily transferring sales lead information to a quote or a project.

Accurate quotes fast: with shopVOX, estimates can be created with detail and with a simple or complex formulas, matrix or with a bill of materials and labors.

Online quote and proof approvals: quotes and art layouts for jobs can be approved by customers online and notifications occur in real time when changes & approvals occur.

Real time collaboration with staff: collaboration tools to keep workflow, projects, jobs, and more in sync and to ensure jobs get done on time and with enhanced clarity.