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shopVOX

4.6
(219)

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Web-based manufacturing solution for custom fabricators

(9)

shopVOX Pricing, Features, Reviews and Alternatives

shopVOX FAQs

Q. What type of pricing plans does shopVOX offer?

shopVOX has the following pricing plans:
Starting from: $118.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of shopVOX?

shopVOX has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does shopVOX support?

shopVOX supports the following languages:
English

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Q. Does shopVOX support mobile devices?

shopVOX supports the following devices:
Android, iPad, iPhone

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Q. Does shopVOX offer an API?

Yes, shopVOX has an API available for use.

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Q. What other apps does shopVOX integrate with?

shopVOX integrates with the following applications:
authorize.net, Microsoft Outlook, WooCommerce, Zapier, QuickBooks Online Advanced, Google Workspace, Avalara, Xero

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Q. What level of support does shopVOX offer?

shopVOX offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base

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shopVOX product overview

Price starts from

118

Per month

Flat Rate

What is shopVOX?

shopVOX is a cloud-based custom manufacturing solution for custom manufacturers with features for sales lead management, quoting, business intelligence, employee management, and more.

Key benefits of using shopVOX

  • Sales lead management: manage leads easily from shopVOX and save time by easily transferring sales lead information to a quote or a project.

  • Accurate quotes fast: with shopVOX, estimates can be created with detail and with a simple or complex formulas, matrix or with a bill of materials and labors.

  • Online quote and proof approvals: quotes and art layouts for jobs can be approved by customers online and notifications occur in real time when changes & approvals occur.

  • Real time collaboration with staff: collaboration tools to keep workflow, projects, jobs, and more in sync and to ensure jobs get done on time and with enhanced clarity.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Phone Support
    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    In Person
    Documentation
    Webinars
    Live Online
    Videos

    Not sure about shopVOX? Compare it with a popular alternative

    Starting from

    118

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range

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    No pricing info

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    Free trial
    Pricing range
    Ease of use
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    Why am I seeing this?

    shopVOX pricing information

    Value for money

    4.6

    /5

    219

    Starting from

    118

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    shopVOX features

    Functionality

    4.4

    /5

    219

    Total features

    75

    14 categories

    Most valued features by users

    Activity Dashboard
    Third Party Integrations
    Inventory Management
    API
    Alerts/Notifications
    Customizable Reports
    Billing & Invoicing
    Reporting/Analytics

    Functionality contenders

    shopVOX users reviews

    Overall Rating

    4.6

    /5

    219

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.09/10
    Rating distribution

    5

    4

    3

    2

    1

    159

    46

    5

    3

    6

    Pros
    Our Coach was SUPER helpful with the initial setup though. The 24/7 Chat support has been great as well.
    It's excellent when it's all inclusive in quoting to pricing to proofing all the way to invoicing. The tracking makes it great to make sure customers are well taken care of.
    Best decision I've ever made. Not only are we more competitive with the market now, thanks to ShopVox I can focus on quick and easy quotes so that the customer doesn't have to wait till we get back.
    Cons
    ShopVox seems to miss some functionality. For example, to get the full 100% functionality, I would have to pay for some of the features.
    We desperately need to be able to ship a partial on a line item without workarounds.
    Then how to pay to employees. How can be it issue for you if we have 1000s customers.

    Overall rating contenders

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    Matt D.

    Printing, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    ShopVOX is a MUST for your small business!!

    Reviewed 3 years ago

    Would definitely recommend to other shops, this will help save you a LOT of time and energy by having your information all in one place and able to check on at any time! DO IT!!!

    Pros

    I love how easy this is to use and to move seamlessly from quote to sales order to invoice! Plus we can keep track of what we did the last time around a customer ordered the product! All without having to dig up our old files! We can integrate so much and it allows us to build up as we go along! Plus, the customer support is outstanding! I love getting to chat with a rep and have my problems fixed quickly!! You need to check them out!

    Cons

    Setting this up will take a lot of back end work, and it's easy to want to just push forward, especially if you are transferring a lot of data from another program (i.e.-Quickbooks). DON'T DO THAT... take the time to learn everything you can before going live on this program.

    BP
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    Ben P.

    Consumer Services, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Takes your business to the next level

    Reviewed 5 years ago

    I don't know how I could run this business without shopVox or something like it. Going from hand written work orders to this was a tremendous leap forward. Everyone at shopVOX will do what every it takes to get you started. And support is always fast and very knowledgeable.

    Pros

    It allows me to track every aspect of the business. It is so easy to look up anything on existing customers. Invoices, orders, status etc. Having everyone here on the same system makes it effortless to be in tune with what is going on.

    Cons

    The only problem I have with the software is I don't use it to it's fullest capabilities. Not being a real computer genius and not having the right person on staff to do it for me, everything is not set up to take advantage of the system. Like any software platform the information coming out is only as good as what you put into it. I have not be able to do put everything in to make this even better. One day I hope to change that.

    Vendor response

    Appreciate your review Ben! Awesome that you take advantage of our awesome support team. We will continue to offer exceptional support to you!

    JR
    AvatarImg

    Jasmine R.

    Consumer Goods, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    Terrible product, they don't know their customers, little support.

    Reviewed 6 years ago

    None

    Pros

    I can't think of much. Truly, nothing good about it at all for our business. Perhaps this would work well for a small business with only a handful of products.

    Cons

    We've been using ShopVox for over 2 years now so we have a lot of (terrible) experience with this product. We have had nothing but trouble since using this program. It is not easy, it doesn't flow well, it doesn't make sense. They create problems and then make the fix a paid "feature." For example suddenly everything runs together even when you type it out in nice paragraphs. In order to not have...

    Vendor response

    Hi Jasmine - I'm very sorry that you feel this way. I'm sure you're very busy and I can understand how not having your pricing configured correctly would be frustrating. I'm more than happy to help you and your team create the pricing templates for your products. And I've already been in-touch with D.Rose from your team about this. If you'll provide the specific details of these other issues, our team will surely look into them for you.

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    Jordan C.

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Really great for managing a lot of jobs (200 + jobs w/12 employees, we are not in the sign biz.

    Reviewed 6 years ago

    Organizing jobs with a team centered focus, sending proofs to customer.

    Pros

    organizing jobs by step, there are so many different veiws to set up as, and its easy to switch between them. Uploading and sending proofs is nice and customers can approve or enter changes right through the system, and it will auto move the job fwd or backward right in the system.-in real time!

    Cons

    There is a steep learning curve, but an awesome support team. They give me tutorials, directions, and have even added features or debugged the code for me upon request. Right now I have the settings for "thumnail in email " off for the proofs but customers still see it , and reply to email instead of using the buttons. which is annoying because we can 100% trust the system , but the IT team is working on getting the issue fixed , im sure it wont be too long to see a solution.

    Vendor response

    Thanks for the awesome review Jordan. Sounds like you are really using shopVOX and experience great benefits. It's great to see that you are managing so many jobs at once and using the proofing system. We are glad you are using our support team -- we are here for you as we know there is so much to learn with shopVOX. The more you learn and the more suggestions we are given, the better shopVOX runs and the better your business will run! Thanks again - we appreciate you!

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    shawn m.

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    This software has dramatically increased our profitability

    Reviewed 6 years ago

    Efficiency in production and sales has drastically improved, nothing gets missed when invoicing,

    Pros

    -how to videos and webinars are extremely helpfull -customer service is bar none -able to suggest new features (they actually implement suggestions!!) - Import customer lists -import catalogs from vendors -able to easily track costs of material and labor -you can have the shopvox team customize forms that suit your needs -total shop awareness of all outstanding jobs -job board automatically updates -easially track any jobs progress -our company has SEVERAL different processes (embroidery, sublimation,screen printing, digital print, sign making, UV printing, thermal printing, laser engraving) and shopvox is flexible enough to make a streamlined workflow for all of these very different processes. -

    Cons

    -it can be very intimidating to start with all the different options -can be expensive if you have a very large team that needs access to the program -

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