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shopVOX

Web-based manufacturing solution for custom fabricators

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shopVOX Pricing, Features, Reviews and Alternatives

shopVOX product overview

Price starts from

$

99

/momonth
Per Feature

What is shopVOX?

shopVOX is a cloud-based custom manufacturing solution for custom manufacturers with features for sales lead management, quoting, business intelligence, employee management, and more.

Key benefits of using shopVOX

  • Sales lead management: manage leads easily from shopVOX and save time by easily transferring sales lead information to a quote or a project.

  • Accurate quotes fast: with shopVOX, estimates can be created with detail and with a simple or complex formulas, matrix or with a bill of materials and labors.

  • Online quote and proof approvals: quotes and art layouts for jobs can be approved by customers online and notifications occur in real time when changes & approvals occur.

  • Real time collaboration with staff: collaboration tools to keep workflow, projects, jobs, and more in sync and to ensure jobs get done on time and with enhanced clarity.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Phone Support
    Email/Help Desk
    Chat

    Training options

    In Person
    Documentation
    Webinars
    Live Online
    Videos

    shopVOX pricing information

    Value for money

    4.6

    /5

    194

    Price starts from

    $

    99

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    shopVOX features

    Functionality

    4.5

    /5

    194
    Total Features71 9 categories

    Most valued features by users

    Activity Dashboard
    Inventory Management
    Billing & Invoicing
    Third Party Integrations
    API
    Alerts/Notifications
    Reporting/Analytics
    Customizable Reports

    Functionality contenders

    shopVOX users reviews

    Overall rating

    4.6

    /5

    194

    Positive reviews

    95%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.2/10
    Rating distribution

    5

    4

    3

    2

    1

    142

    43

    2

    3

    4

    Pros
    Our Coach was SUPER helpful with the initial setup though. The 24/7 Chat support has been great as well.

    SM

    Spencer M.

    It's excellent when it's all inclusive in quoting to pricing to proofing all the way to invoicing. The tracking makes it great to make sure customers are well taken care of.

    Lindsay M.

    Best decision I've ever made. Not only are we more competitive with the market now, thanks to ShopVox I can focus on quick and easy quotes so that the customer doesn't have to wait till we get back.

    LD

    Lakshan D.

    Cons
    ShopVox seems to miss some functionality. For example, to get the full 100% functionality, I would have to pay for some of the features.

    AR

    Anonymous Reviewer

    We desperately need to be able to ship a partial on a line item without workarounds.

    LB

    Lyn B.

    Then how to pay to employees. How can be it issue for you if we have 1000s customers.

    AD

    Arman D.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Crucial tool for our business

    Reviewed 3 years ago

    Great. I did try to set up SV by myself and quickly leaned on their team for help and they did! Helped me get all my products entered, materials, prices and workflows. From there used the training videos and tools to train the team and we were running in a week or two. Since the start of using SV in 2015 we continue to enjoy of the evolving and adding of features in SV. Its like Christmas sometimes when we learn of new updates in our shop! We will email out to the team and let them know of something new.

    Pros

    We love the solutions and flow that ShopVox brings to our company. With many different departments (apparel, sign shop, print shop, web dept, and vehicle wraps) and different workflows SV keeps us all moving along with ease and eliminates dropped orders or confusion in our team. We know what is going on and can access the details, proofs, notes, file names all in one place. Before ShopVox we used paper orders...NEVER again! If there was a change on the job or an update request we would have to waste time tracking down that piece or paper. If it got lost...forget about it! We would be in trouble. Now with SV its all in the system and can be accessed with ease by anyone on the team. I do not see how our company could have continued to grown 30% each year by not moving to SV.

    Cons

    I wish there was a more convienent collaboration/ messaging tool in app. We still use the notes and the email notifications are good. But one day I would like to see an option to reply to a message from my email and it go right back in app to the job. SMALL request I am watching for to be added on day. Nothing in comparison of all that SV does do! We can tag other users for special notes, assign task and get notifications as needed.

    Vendor response

    Thanks for the great review Chris!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Game Changer

    Reviewed a year ago
    Pros

    So many things to like and big upgrades from our current software. - Estimating is a great feature. Takes a good bit of work to setup initially, but the long term benefits will be totally worth the effort. - Love the job board and the way jobs are tracked through each step of the process. Gives us the ability to see exactly where jobs are which results in fewer status update phone calls from our PMs....

    Cons

    - Would like to see more options in the estimating area for custom signage. The ability to price signs with multiple pieces, such as "faceplate" and "backplate" will be huge for us. I think this is being developed. - This is picky, but just some general UI tweaks would be nice. When you bring up the job page everything gets a bit squished and hard to read.

    Vendor response

    Gary, thanks for the detailed review! We are so happy that you are benefiting from shopVOX's estimating feature, Quickbooks integration and many other features!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Overall a great product with the exception of Management Reporting which leaves much to be desired.

    Reviewed 4 years ago
    Pros

    * Relatively easy to setup and configure * Powerful pricing and product development engine * Quoting is straight forward and easy and consistent providing you have set up pricing/products properly * Good customer support (would be excellent if it were 24/7 instead of 8/5). That being said, when I was having issues configuring the pricing module, my incident was rapidly escalated to the point where the owner (and I suspect chief software engineer) of shopVox called me personally and resolved my issue.

    Cons

    * shopVox provides 55 reports at the time of this writing, all of which are marginally useful on their own as there is no data aggregation * shopVox reporting fails to provide a holistic view of an organization's Key Performance Indicators in a single Dashboard. The Business Intelligence screen is useful for the data it provides but it is not a true Dashboard. * On the plus side, all of the data...

    Vendor response

    Wow - Randy thanks for the detailed feedback. Our chat support is available 24hrs a day Monday through Friday - but you're right that our Success team members only work 8hrs a day. I'm very curious about what reports you're putting together on your own - and would love to see if there's a way we can help you make that process easier. If you're interested - please shoot me an email and we'll set up a time to speak.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    SV Experience so far...

    Reviewed a year ago

    SV has been excellent from the start. Set up and installation was simple and with a bit of playing it has been developed into a solution for our business. There are lots of features and opportunities we can progress with and we are finding opportunities and ideas as we continue the development of the system. The remote support has been great, however I think with the vast array of products and offerings SV has, potentially a local UK based agent to help with set up and training would be helpful as sometimes peoples learning hobbits are different etc.

    Pros

    The facility to run all of our sales and production operations from one system, working online is superb. CRM and quotations combined with scheduling and production stages help to provide a clear and accurate picture of all communications and projects within the business.

    Cons

    Sometimes being able to view multiple sections would benefit instead of having to go in and out of fields etc. But apart from that the system offers everything we need to operate effectively and efficiently.

    Vendor response

    Glen, thanks for the great review! We are so happy that shopVOX is of great value for your shop and that you are using so many of it's features! Keep trying new ones!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Modulex Ontario

    Reviewed 2 years ago

    Shopvox has been very easy to learn and navigate. There have been some issues making changes, and creating specific reports, but overall, a great platform. There have been some bugs with reports and BI but for day to day quotes, order processing, invoicing and reporting, it has been great.

    Pros

    Cross referencing data through searches, and related tabs, along with reports and lists. Ability to expand uses for production, web ordering, inventory, time management/tracking for production and more.

    Cons

    Limited CRM (Sales) platform with less reporting for this area of business. Custom reports can be complicated and convoluted. Setting up and using the 'Job and Production' segment can be time consuming and can become more time consuming than value for the data entry.

    Vendor response

    Thanks for the awesome review. We are so pleased that you are satisfied with shopVOX for your day to day tasks We are constantly improving the software and love suggestions.

    shopVOX FAQs and common questions

    shopVOX has the following pricing plans:
    Starting from: $99.00/month
    Pricing model: Subscription
    Free Trial: Available


    shopVOX has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    shopVOX supports the following languages:
    English


    shopVOX supports the following devices:
    Android


    No, shopVOX does not have an API available.


    shopVOX integrates with the following applications:
    Authorize.net, Microsoft Outlook, WooCommerce, Zapier, QuickBooks Online Advanced, Google Workspace, Xero


    shopVOX offers the following support options:
    FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat

    Related categories