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shopVOX Logo

Web-based manufacturing solution for custom fabricators

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shopVOX - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2026

shopVOX overview

Based on 243 verified user reviews

What is shopVOX?

By industry, shopVOX reviewers are most commonly professionals in printing (36%). The most frequent use case for shopVOX cited by reviewers is quoting (56% of reviewers).

What do users say about shopVOX pricing?

Most reviewers indicate shopVOX delivers strong value for money, praising its affordable pricing, customizable pricing tools, and lack of support fees. Some users say setup is complex, and some report frustration with price increases and extra module costs.

Starting price

99flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Print and Screen

Chat

Sign Industry

Pricing

Email

Bugs and Issues

shopVOX’s user interface

Ease of use rating:

shopVOX reviews

Overall rating

4.6

/5

243

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.91/10
Rating distribution

5

4

3

2

1

175

51

7

3

7

Pros
“In a custom sign shop where every job is different, having everything organized in one place helps keep work moving and reduces confusion.”
DW

Darrin W.

President

“Currently, I have to set a custom field with all locations, and have the customer specify in the additional notes the quantity per store.”
EG

Emma G.

Graphic Designer

“I’ve been in the sign business for over 40 years, and this is the best software I’ve used for managing day-to-day operations.”
DW

Darrin W.

President

Cons
“One of the features I like the least about shopVox is the email feature. When sending an email to a customer via shopVox many times it is labeled as spam.”
AC

Angela C.

Project Manager

“It can sometimes be difficult to undo actions and issue discounts.”
KC

Kamyrn C.

Administrative Assistant

“Sales tax, "golden products", 2 factor - all saw terrible and bug filled launches that cost customers time and money.”
SA

Seth A.

Partner

Who uses shopVOX?

Based on 243 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Printing
Graphic Design
Retail
Construction
Others

Use cases

Order Management
Workflow Management
Business Management
Quoting
Production Scheduling

shopVOX's key features

Most critical features, based on insights from shopVOX users:

Pricing management
Automated quoting
Billing & invoicing
Proposal generation
Third-Party integrations
Discount management
Customizable branding

All shopVOX features

Features rating:

Access controls/permissions
Accounting
Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
API
Approval process control
Approval workflow
Audit trail
Automated quoting
Automated scheduling
"Best Price" Estimating
Billing & invoicing
Bills of material
Bindery Estimating
BOM creation
Business process automation
Calendar management
Capacity management
Capacity planning
Catalog management
Client management
Client portal
Collaboration tools
Commenting/Notes
Communication management
Contact database
Contact management
Cost analysis
Cost estimating
Cost tracking
CRM
Customer history
Customer management
Customizable branding
Customizable dashboard
Customizable fields
Customizable reports
Customizable templates
Data import/export
Data visualization
Discount management
Document management
Document templates
Drag & drop
eCommerce management
Electronic payments
Email management
Employee management
Estimating
Financial management
For metal fabrication
For printing industry
Graphical workflow editor
HR management
Inventory management
Inventory tracking
Item management
Job costing
Job management
Job tracking
Maintenance management
Material requirements planning
MES
Mobile access
Monitoring
Multi-Currency
Multi-Location
Multiple Version Calculations
Order fulfillment
Order management
Order processing
Order tracking
Point of sale (pos)
Pre/Post Service Calculations
Pre-Press Estimating
Price and cost calculations
Price/Margin management
Pricing and cost calculations
Pricing management
Print management
Prioritization
Product catalog
Product configurator
Production Cost Tracking
Production management
Production scheduling
Production tracking
Productivity tools
Progress tracking
Projections
Project management
Project workflow
Proposal generation
Purchase order management
Purchasing & receiving
Quality control
Quality management
Quotes/Estimates
Real-Time data
Reminders
Reporting/Analytics
Reporting & statistics
Resource management
Role-Based permissions
Sales order management
Scheduling
Search/Filter
Self service portal
Shipping labels
Shipping management
Single-level bom
Special order management
Status tracking
Supplier management
Task management
Template management
Third-Party integration
Third-Party integrations
Time & expense tracking
Traceability
Vendor management
Workflow configuration
Workflow management
Work order management

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shopVOX pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

shopVOX Express

99

Per month

Features included:

  • Job Management
  • Online Proofing
  • Pricing Tools
  • Quickbooks
  • Sage and Xero Integrations

shopVOX PRO

199

Per month

Features included:

  • Advanced Integrations
  • All of Shopvox Features
  • Plus: Sales Leads / CRM
  • Premium Support

User opinions about shopVOX price and value

Value for money rating:

Of 33 reviews that provide robust commentary on shopVOX's price and value, mention it in a positive light.

Most reviewers indicate shopVOX offers strong value for money, highlighting its flexible and powerful pricing tools, time-saving automation, and affordable pricing compared to alternatives. They appreciate the ability to customize pricing formulas, maintain consistent and accurate quotes, and avoid additional fees for support. Some users say the initial setup for pricing can be complex and time-consuming, and a few find certain features confusing or difficult to use. Some reviewers report frustration with price increases, additional costs for specific modules, and challenges with entering or updating pricing accurately.

, and

shopVOX integrations (9)

Integrations rated by users

We looked at 243 user reviews to identify which products are mentioned as shopVOX integrations and how users feel about them.

Integration rating: 4.6 (10)

Invoicing & Payments

Works as if the two are one platform. Never any issues.

AH

Andy H.

Administrative Assistant

1/2

Integration rating: 4.6 (6)

Bringing in costing (materials, facility, and labor) for financials works great. No good ways to synch customer ordering, especially with a mix of wholesale and DTC channels.

DC

Dick C.

Saucemaster, Founder

Integration rating: 4.8 (5)

Payment processing is a must!

To facilitate payment

Verified reviewer profile picture

James H.

CTO Co-Owner

1/2

Integration rating: 3.0 (3)

this was only used for the application testing.

Verified reviewer profile picture

Kai S.

swe

Integration rating: 5.0 (2)

Allows communication from inside the platform to automate regular communication.

SP

Stuart P.

Accountant

shopVOX customer support

What do users say about shopVOX customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of shopVOX customer support.

Widespread user sentiment highlights extremely responsive support, often connecting with a representative within minutes.

A significant portion of users praise the knowledgeable, friendly staff and 24/7 availability for resolving issues quickly.

Broad user base values that ShopVOX listens to feedback, adapts the software, and provides helpful onboarding and live chat.

A minority of users report inconsistent support quality, language barriers, and slow resolution for certain technical issues.

Support options

Faqs/forum
24/7 (live rep)
Phone support
Email/help desk
Chat
Knowledge base

Training options

In person
Documentation
Webinars
Live online
Videos

To see what individual users say about shopVOX's customer support, check out the review snippets below.

“Currently, I have to set a custom field with all locations, and have the customer specify in the additional notes the quantity per store.”

EG

Emma G.

Graphic Designer

“From purchase to quick online support and onboarding help to PRO version has been great.”

RS

Ryan S.

President

“I am so frustrated with the assistance received from Shop Vox in regards to quotes not getting to customers - they are not even in SPAM. Both my husband and I have contacted them on several occasions due to quotes not being received by customers.”

KC

Kirsty C.

Creative Director

shopVOX FAQs

Q. Who are the typical users of shopVOX?

shopVOX has the following typical customers:
Small Business, Mid-size Business, Freelancers, Large Enterprises

These products have better value for money


Q. What is shopVOX used for?

shopVOX is a cloud-based custom manufacturing solution for custom manufacturers with features for sales lead management, quoting, business intelligence, employee management, and more. shopVOX business management solution provides businesses with the tools needed to run their shop from sales lead management to invoicing and everything in between. Users can create and manage their quotes, work orders, purchase orders, jobs, machine scheduling, online quote and proof approvals, customers, employees, and inventory. ShopVOX has simple QuickBooks integration, comprehensive business intelligence, in-built email templates, and allows for online credit card payments through Authorize.net. shopVOX aims to help sign, print, apparel, awards, auto body and other custom manufacturing and custom service companies experience more time, productivity, collaboration, and control with their management solution.


Q. Does shopVOX support mobile devices?

shopVOX supports the following devices:
Android, iPhone, iPad


Q. What level of support does shopVOX offer?

shopVOX offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base

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