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3CX vs Bria Comparison (2026)

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Good recommendations?

3CX

Bria

Overview

3CX is a phone system that handles call queues, built-in video calls, and web conferencing. It integrates website live chat, Facebook & text messages all in one system. The open-platform is fully compatible with popular IP phones & SIP trunks.

Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video conferencing & more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

350

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

2.95

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

468

279

131

Value for money

Ease of use

Features

Customer support

74%

would recommend this app

4.3

106

Value for money

Ease of use

Features

Customer support

66%

would recommend this app

Pros

“Users appreciate the integration of various communication tools like voice calls, video conferencing, live chat, and messaging into a single platform.”

Bien C.

Systems and Service Operation Analyst

“The ability to route calls from a central switchboard to individual desktops make this software very useful in our remote working office set up.”

Kristan L.

Architect

“Unlike other VoIP / SIP based systems, to connect physical phones to 3CX you need to either have one of their phones that acts as an SBC or you need to set up an SBC in a small Linux VM.”

Dennis d.

Business Owner

Pros

“I like I can call analogic phone numbers directly from my computer, and the audio quality is quite good in normal conditions.”

Sergio G.

IT Engineer

“The software is stable and doesn’t drain battery life excessively, which is a big plus for mobile users.”

Ian M.

Director

“It is easy to use, although sometimes I've faced strange problems due to misconfiguration and I took too much time on solving them (specially problems with headphones/microphone).”

Sergio G.

IT Engineer

Cons

“The only drawback I noticed the phone calls quality on the app is not up to mark and sometimes drops.”

Mohammed M.

Project manager

“Have had some issues with bugs in the past and it can be difficult to contact the support team and get them resolved”

Luke P.

Head of Support

“However, have had a few bugs with it”

Luke P.

Head of Support

Cons

“They have refused to refund the money saying they would apply a credit instead.”

Mark F.

General Manager

“While Bria Solo might offer specific features, the overall experience was disappointing due to significant functionality gaps and a rigid refund policy.”