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RingEX vs Bria Comparison (2026)

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RingEX logo

RingEX

Bria logo

Bria

Overview

So much more than a business phone. Meet the phone system of the future. Set up in minutes and never drop a call again.

Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video conferencing & more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

30

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

2.95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

1.2K

5

4

3

2

1

632

348

148

40

38

  • Value for money
  • Ease of use
  • Features
  • Customer support
66%
would recommend this app

4.3

106

5

4

3

2

1

59

32

9

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
66%
would recommend this app

Pros

“The system offers useful communication tools for healthcare staff managing high call volumes, voicemails, and patient communication throughout the day. While implementation and workflow adjustments required patience, the platform provides more flexibility and functionality compared to traditional phone systems.”
Verified reviewer profile picture

Reneisha H.

Clinical Programs Manager

“RingEX provides flexibility by allowing staff to manage calls, voicemails, texting, and communication through desktop and mobile applications instead of relying only on traditional desk phones.”
Verified reviewer profile picture

Reneisha H.

Clinical Programs Manager

“I do appreciate the ability to receive phone calls, voicemails, and text messages to my work number through the app on my mobile phone.”
BB

Bonnie B.

Digital Systems Manager

Pros

“I like I can call analogic phone numbers directly from my computer, and the audio quality is quite good in normal conditions.”
SG

Sergio G.

IT Engineer

“The software is stable and doesn’t drain battery life excessively, which is a big plus for mobile users.”
IM

Ian M.

Director

“It is easy to use, although sometimes I've faced strange problems due to misconfiguration and I took too much time on solving them (specially problems with headphones/microphone).”
SG

Sergio G.

IT Engineer

Cons

“I don't like how there are some parts of the tool on the old system and some on the new design, I wish it was all in one website and I did not have to go to ACE on a separate tab/website, as well as the admin portal.”
Verified reviewer profile picture

Micah L.

CMO

“As a result, for a time, we were forced into RingCentral Meetings which has been regularly awful as far as video quality and issues.”
BB

Bonnie B.

Digital Systems Manager

“The initial rollout and setup process can be challenging, especially when transitioning from older phone systems.”
Verified reviewer profile picture

Reneisha H.

Clinical Programs Manager

Cons

“They have refused to refund the money saying they would apply a credit instead.”
MF

Mark F.

General Manager

“While Bria Solo might offer specific features, the overall experience was disappointing due to significant functionality gaps and a rigid refund policy.”
Verified reviewer profile picture

Petr M.

Engineer

“Voicemail fails to recognize caller ID, complicating access.”
Verified reviewer profile picture

Petr M.

Engineer

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features76
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customizable Branding
  • Dashboard
  • Employee Database
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Knowledge Base Management
  • Live Chat
  • Manual Dialer
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple User Accounts
  • On-Demand Recording
  • On-Demand Webcasting
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Predictive Dialer
  • Presentation Streaming
  • Private Chat
  • Purchasing & Receiving
  • Real-Time Chat
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Softphone
  • Third-Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Total features63
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customizable Branding
  • Dashboard
  • Employee Database
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Knowledge Base Management
  • Live Chat
  • Manual Dialer
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple User Accounts
  • On-Demand Recording
  • On-Demand Webcasting
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Predictive Dialer
  • Presentation Streaming
  • Private Chat
  • Purchasing & Receiving
  • Real-Time Chat
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Softphone
  • Third-Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations8
  • ACCOUNTS
  • Box
  • Callture
  • CloudCall
  • Dropbox
  • Google Workspace
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • OnSIP
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Ubefone
  • Zadarma
  • Zendesk Suite
  • Total integrations8
  • ACCOUNTS
  • Box
  • Callture
  • CloudCall
  • Dropbox
  • Google Workspace
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • OnSIP
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Ubefone
  • Zadarma
  • Zendesk Suite

Alternatives

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