App comparison

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3CX Logo
3CX

3CX communications system. Web & mobile apps (Android, iOS)

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3CX Alternatives & Competitors

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Webex logo

Webex

4.4
(6.4K)

One app for everything. And everyone.

Features

Total

Webex logo
3CX logo

69

189

113

features in common

69

features in common

Webex logo

Webex's unique features

  • Email Reminders

  • Reminders

  • Role-Based Permissions

  • Moderation

3CX logo

3CX's unique features

  • Auto-Responders

  • Virtual Extensions

  • Customizable Caller ID

  • Performance Management

Pricing

Starting from

$25/month

Value for money

Webex logo
4.2

0.1

3CX logo
4.3

What users say about Webex's value for money

Very good, easy to share content, presentation, be able to view participants. Very stable platform, video quality.
Everytime you scroll through the people in the room, all the camera screens have to reload. Half the people in our room have audio problems and it's very ugly to the eye.
Ringover logo

Ringover

4.6
(189)

100% cloud phone for startups and SMEs

Features

Total

Ringover logo
3CX logo

67

84

113

features in common

67

features in common

Ringover logo

Ringover's unique features

  • Call Tagging

  • Scheduled Recording

  • Event Triggered Actions

  • Real Time Reporting

3CX logo

3CX's unique features

  • Hotkeys

  • Data Import/Export

  • SSL Security

  • Activity/News Feed

Pricing

Starting from

$29/month

Value for money

Ringover logo
4.4

0.1

3CX logo
4.3

What users say about Ringover's value for money

Integration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.
For now, the solution for me. Thank you to Ringover for listening to me and providing a solution.
Acefone logo

Acefone

4.8
(89)

VoIP Phone Service trusted by modern businesses

Features

Total

Acefone logo
3CX logo

77

91

113

features in common

77

features in common

Acefone logo

Acefone's unique features

  • HD Audio/Video

  • For Small Businesses

  • Performance Metrics

  • Call Center Integration

3CX logo

3CX's unique features

  • Outbound Call Center

  • Virtual Call Center

  • Meeting Management

  • Chat Transcript

Pricing

Starting from

£4.99/month

Value for money

Acefone logo
4.7

0.4

3CX logo
4.3

What users say about Acefone's value for money

Very good Customer Service and 24/7 help center. I would recommend Acefone to everyone out there who would want their service.
Call recordings seems interesting feature as its unlimited and the Support seems so nice not to mention the quality of the calls.
VirtualPBX logo

VirtualPBX

4.9
(23)

Trusted VoIP for any office, anywhere.

Features

Total

VirtualPBX logo
3CX logo

54

66

113

features in common

54

features in common

VirtualPBX logo

VirtualPBX's unique features

  • Real Time Reporting

  • Call Screening

  • Remote Access/Control

  • File Sharing

3CX logo

3CX's unique features

  • For Cloud Phone Systems

  • Reporting & Statistics

  • Screen Sharing

  • IVR / Voice Recognition

Pricing

Starting from

$16/month

Value for money

VirtualPBX logo
4.8

0.5

3CX logo
4.3

What users say about VirtualPBX's value for money

Tech support has been very responsive. Received an email from customer service/support to arrange a tutorial if I needed help setting up the system - very helpful to make sure I set it up correctly.
Probably my favorite thing about Virtual PBX is the ability to place and receive calls from "the office" from just about anywhere. Their "follow me" features are very convenient.
Bria logo

Bria

4.3
(92)

VoIP communication and collaboration management solution

Features

Total

Bria logo
3CX logo

52

62

113

features in common

52

features in common

Bria logo

Bria's unique features

  • Private Chat

  • Remote Access/Control

  • File Sharing

  • User Management

3CX logo

3CX's unique features

  • For Cloud Phone Systems

  • Reporting & Statistics

  • Monitoring

  • IVR / Voice Recognition

Pricing

Starting from

$0/month

Value for money

Bria logo
4.2

0.1

3CX logo
4.3

What users say about Bria's value for money

The feature set is quite robust and you have the ability to connect it to almost any SIP service you like (which is great for users who have their own SIP server).
Sometimes the red button does not come up, and I am unable to disengage from the call. This is very aggravating and can be embarassing.
Squaretalk logo

Squaretalk

4.8
(49)

Your ecosystem for better cloud communications

Features

Total

Squaretalk logo
3CX logo

64

100

113

features in common

64

features in common

Squaretalk logo

Squaretalk's unique features

  • Preview Dialer

  • Scheduled Messaging

  • Lead Management

  • Lead Capture

3CX logo

3CX's unique features

  • Calendar Sync

  • Real Time Notifications

  • File Transfer

  • Support Ticket Management

Pricing

Starting from

$15/month

Value for money

Squaretalk logo
4.8

0.5

3CX logo
4.3

What users say about Squaretalk's value for money

They welcome feedback and continue to evolve the program. It is very reliable and the pricing structure fits my company and is a great deal.
One of the best telephones controlled system yet, very cost effective, great quality and faster connection help you to just focus on the customer.
Aircall logo

Aircall

4.3
(301)

Phone system for support and sales teams

Features

Total

Aircall logo
3CX logo

71

98

113

features in common

71

features in common

Aircall logo

Aircall's unique features

  • Tagging

  • Preview Dialer

  • Prioritization

  • Integrations Management

3CX logo

3CX's unique features

  • Caller Profiles

  • Alerts / Escalation

  • Progress Tracking

  • Customizable Caller ID

Pricing

Starting from

$40/month

Value for money

Aircall logo
4.1

0.2

3CX logo
4.3

What users say about Aircall's value for money

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.
The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.
GoTo Connect logo

GoTo Connect

4.5
(615)

The first-ever truly unified voice and video solution.

Features

Total

GoTo Connect logo
3CX logo

66

98

113

features in common

66

features in common

GoTo Connect logo

GoTo Connect's unique features

  • Video Chat

  • Employee Activity Monitoring

  • International Calling

  • Virtual Voicemail

3CX logo

3CX's unique features

  • Customer History

  • Call Transfer

  • Performance Management

  • Activity Tracking

Pricing

Starting from

$24/month

Value for money

GoTo Connect logo
4.5

0.2

3CX logo
4.3

What users say about GoTo Connect's value for money

Jive was the worst decision we could have ever made as a company. They are dishonest, rude, and tried to double bill us at the end.
Intuitive UI on admin portal and the voice quality has been great. Also liked the graphical IVR editor - very easy, and the mobile app which is free.
Kixie PowerCall logo

Kixie PowerCall

4.7
(198)

Ultra-reliable, easily-automated calling & texting for sales

Features

Total

Kixie PowerCall logo
3CX logo

57

82

113

features in common

57

features in common

Kixie PowerCall logo

Kixie PowerCall's unique features

  • List Management

  • Data Management

  • Sales Activity Management

  • Process/Workflow Automation

3CX logo

3CX's unique features

  • Call Scripting

  • Alerts / Escalation

  • Offline Form

  • Surveys & Feedback

Pricing

Starting from

$29/month

Value for money

Kixie PowerCall logo
4.6

0.3

3CX logo
4.3

What users say about Kixie PowerCall's value for money

I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.
From sales and customer service they have all been super helpful and great to work with.
Talkdesk logo

Talkdesk

4.5
(683)

The world's leading cloud-based contact center software.

Features

Total

Talkdesk logo
3CX logo

70

109

113

features in common

70

features in common

Talkdesk logo

Talkdesk's unique features

  • Customer Service Analytics

  • Call Screening

  • Support Ticket Tracking

  • Call List Management

3CX logo

3CX's unique features

  • Task Management

  • Call Reporting

  • Customizable Caller ID

  • Drag & Drop

Pricing

Value for money

Talkdesk logo
4.5

0.2

3CX logo
4.3

What users say about Talkdesk's value for money

Overall, TalkDesk is a wonderful product. Its simplicity and ease of use at the user level makes it a great fit for our Contact Center.
I love the flexibility of what the product is able to do to help our business. I also love the reporting features.
BeInContact logo

BeInContact

4.3
(13)

Your Omnichannel Cloud Contact Center Solution

Features

Total

BeInContact logo
3CX logo

88

142

113

features in common

88

features in common

BeInContact logo

BeInContact's unique features

  • Support Ticket Tracking

  • Spam Blocker

  • Phone Key Input

  • Virtual Assistant

3CX logo

3CX's unique features

  • Access Controls/Permissions

  • Call Conferencing

  • Online Voice Transmission

  • PBX

CloudTalk logo

CloudTalk

4.4
(243)

Cloud-based call center software for sales and support teams

Features

Total

CloudTalk logo
3CX logo

82

134

113

features in common

82

features in common

CloudTalk logo

CloudTalk's unique features

  • Call Screening

  • Voicemail Transcription

  • List Management

  • Conversion Tracking

3CX logo

3CX's unique features

  • Performance Management

  • Social Media Integration

  • Audio Calls

  • Video Call Recording

Pricing

Starting from

$25/month

Value for money

CloudTalk logo
4.3
3CX logo
4.3

What users say about CloudTalk's value for money

Great call quality both sound and video, great support. Perfect integration with HubSpot so we are able to keep track of all the calls and engagement.
Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.
Twilio logo

Twilio

4.6
(307)

Voice and messaging for your web and mobile applications

Features

Total

Twilio logo
3CX logo

47

83

113

features in common

47

features in common

Twilio logo

Twilio's unique features

  • Configuration Management

  • Message Personalization

  • Device Management

  • Event Triggered Actions

3CX logo

3CX's unique features

  • Call Queues

  • Employee Directory

  • Customizable Branding

  • Drag & Drop

Pricing

Starting from

$0.01

Value for money

Twilio logo
4.3
3CX logo
4.3

What users say about Twilio's value for money

Fantastic service for the money they ask. Twilio is a wonderful tool for building an infrastructure for making phone calls and sending SMS messages.
Some of the support team at Twilio is okay. Some of them are the worst: Rude, unhelpful and stubborn and zero knowledge about their product and the industry they are part of.
Zoho Desk logo

Zoho Desk

4.5
(1.7K)

Cloud-based help desk platform

Features

Total

Zoho Desk logo
3CX logo

60

143

113

features in common

60

features in common

Zoho Desk logo

Zoho Desk's unique features

  • Billing & Invoicing

  • Sentiment Analysis

  • Quotes/Estimates

  • Onboarding

3CX logo

3CX's unique features

  • Audio / Video Conferencing

  • Virtual Extensions

  • File Transfer

  • Telemarketing Management

Pricing

Starting from

0

Value for money

Zoho Desk logo
4.5

0.2

3CX logo
4.3

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.
NUACOM logo

NUACOM

4.8
(30)

All-in-one Cloud Phone System for SMBs

Features

Total

NUACOM logo
3CX logo

59

75

113

features in common

59

features in common

NUACOM logo

NUACOM's unique features

  • Knowledge Base Management

  • Inbound Reporting

  • Multi-Location

  • Real Time Reporting

3CX logo

3CX's unique features

  • For Cloud Phone Systems

  • Data Import/Export

  • Surveys & Feedback

  • Caller Profiles

Pricing

Starting from

9.99/month

Value for money

NUACOM logo
4.6

0.3

3CX logo
4.3

What users say about NUACOM's value for money

PIssed Off Cancelling Service Due To Too Many Technical Issues & Lack Of Support To Make It Work.
The marketing facilities are excellent, the option to record conversations for training is very good.
VoIPstudio logo

VoIPstudio

4.6
(28)

VoIPstudio: the no-hassle VoIP phone service for business

Features

Total

VoIPstudio logo
3CX logo

55

62

113

features in common

55

features in common

VoIPstudio logo

VoIPstudio's unique features

  • Real Time Reporting

  • Open Database Design

  • File Sharing

  • Voicemail Transcription

3CX logo

3CX's unique features

  • Call Scripting

  • Alerts / Escalation

  • Offline Form

  • Surveys & Feedback

Pricing

Starting from

$4.99/month

Value for money

VoIPstudio logo
4.8

0.5

3CX logo
4.3

What users say about VoIPstudio's value for money

Some colleagues have been asked to install the program on their phone and there has been some reluctance. This is not strictly a VoIPstudio problem, but it is a problem that exists.
Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money.
Five9 logo

Five9

4.2
(414)

Cloud contact and call center software

Features

Total

Five9 logo
3CX logo

66

124

113

features in common

66

features in common

Five9 logo

Five9's unique features

  • Integrations Management

  • Knowledge Management

  • FTC Compliance

  • Call Screening

3CX logo

3CX's unique features

  • Calendar Sync

  • Virtual Extensions

  • SSL Security

  • Activity/News Feed

Pricing

Value for money

Five9 logo
4.0

0.3

3CX logo
4.3

What users say about Five9's value for money

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.
It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.
LiveAgent logo

LiveAgent

4.7
(1.1K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
3CX logo

73

168

113

features in common

73

features in common

LiveAgent logo

LiveAgent's unique features

  • Quality Assurance

  • Appointment Management

  • Negative Feedback Management

  • Phone Key Input

3CX logo

3CX's unique features

  • Hotkeys

  • Virtual Extensions

  • SIP Trunking

  • Video Call Recording

Pricing

Starting from

$15/month

Value for money

LiveAgent logo
4.7

0.4

3CX logo
4.3

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(571)

Customer Service & Field Service Management Solutions

Features

Total

Salesforce Service Cloud logo
3CX logo

69

202

113

features in common

69

features in common

Salesforce Service Cloud logo

Salesforce Service Cloud's unique features

  • Fixed Asset Management

  • Categorization/Grouping

  • Job Tracking

  • Customizable Templates

3CX logo

3CX's unique features

  • Conferencing

  • Virtual Extensions

  • Progress Tracking

  • Customizable Caller ID

Pricing

Value for money

Salesforce Service Cloud logo
4.1

0.2

3CX logo
4.3

What users say about Salesforce Service Cloud's value for money

The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
Great, easy to use software for start up to smaller type businesses who need an easy to use software that you do not have to spend a lot of time setting up and has a great easy to use interface.
Ameyo logo

Ameyo

4.1
(78)

All-in-one Contact Center Software

Features

Total

Ameyo logo
3CX logo

70

107

113

features in common

70

features in common

Ameyo logo

Ameyo's unique features

  • Email Management

  • Customer Service Analytics

  • Event Triggered Actions

  • Lead Management

3CX logo

3CX's unique features

  • Multi-Language

  • Access Controls/Permissions

  • Employee Directory

  • Progress Tracking

Pricing

Value for money

Ameyo logo
3.8

0.5

3CX logo
4.3

What users say about Ameyo's value for money

At BRIPL we have had the pleasure to use the system for about 2 years now. It is a very effective solution that helps our agents.
It is been a splendid experience with Ameyo so far, They have amazing customer service team available 24/7. Easy to configure this with our application and tools.
Dialpad logo

Dialpad

4.4
(461)

Cloud communications system for enterprises

Features

Total

Dialpad logo
3CX logo

57

78

113

features in common

57

features in common

Dialpad logo

Dialpad's unique features

  • Call Tracking Metrics

  • Intent Recognition

  • Call Scheduling

  • Power Dialer

3CX logo

3CX's unique features

  • Calendar Sync

  • Reporting & Statistics

  • Surveys & Feedback

  • Monitoring

Pricing

Starting from

$15

Value for money

Dialpad logo
4.4

0.1

3CX logo
4.3

What users say about Dialpad's value for money

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.
Dialpad offers a number of comprehensive features that will suit most growing businesses needs, most important of which is the ability to take work calls from a personal cellphone.
Freshdesk Contact Center logo

Freshdesk Contact Center

3.8
(29)

Modern Phone System for customer support & sales

Features

Total

Freshdesk Contact Center logo
3CX logo

50

64

113

features in common

50

features in common

Freshdesk Contact Center logo

Freshdesk Contact Center's unique features

  • Multiple Scripts

  • Scheduled Recording

  • Call Screening

  • Remote Access/Control

3CX logo

3CX's unique features

  • Proactive Chat

  • Data Import/Export

  • Callback Scheduling

  • Live Chat

Pricing

Starting from

$0/month

Value for money

Freshdesk Contact Center logo
3.8

0.5

3CX logo
4.3

What users say about Freshdesk Contact Center's value for money

The response time of ticket is really bad and the most terrible is that the responses are only "we take care of the problem and someone will help you" which does not happen.
I really like this app because it can evaluate agent's performance and analyse the call volume weekly and monthly. Furthermore, the sound quality is good when contacting with customers.
ZIWO logo

ZIWO

4.7
(56)

API Based cloud contact center software with CRM Integration

Features

Total

ZIWO logo
3CX logo

50

80

113

features in common

50

features in common

ZIWO logo

ZIWO's unique features

  • Time Zone Tracking

  • Who Answered Log

  • Agent Interface

  • Employee Activity Monitoring

3CX logo

3CX's unique features

  • Interaction Tracking

  • VoIP Connection

  • Multi-Language

  • Customer History

Pricing

Starting from

$40/month

Value for money

ZIWO logo
4.7

0.4

3CX logo
4.3

What users say about ZIWO's value for money

All in all, we enjoyed the service, the customer service and the team assistance on us has been superb.
I have been working on ziwo for almost 10 months now, i like its features! very helpful for multitaskers! call clarity 10/10 easy dialer for international and local calls.
Nextiva logo

Nextiva

4.2
(194)

Simplifying Business Communication

Features

Total

Nextiva logo
3CX logo

62

103

113

features in common

62

features in common

Nextiva logo

Nextiva's unique features

  • Voicemail Transcription

  • For Small Businesses

  • Skip Logic

  • Question Library

3CX logo

3CX's unique features

  • Customer History

  • Call Transfer

  • Support Ticket Management

  • CRM

Pricing

Starting from

$30.95/month

Value for money

Nextiva logo
4.0

0.3

3CX logo
4.3

What users say about Nextiva's value for money

Poor call quality has also likely contributed to irreparable damage to our brand as customer calls are so frequently dropped or missed due to Nextiva’s problematic online platform and phone app.
Just before the porting they misinformed me about the date and and time and the porting was done without my knowledge. First week of the Nextiva phone service was terrible.
XCALLY logo

XCALLY

4.8
(93)

Omnichannel contact center management

Features

Total

XCALLY logo
3CX logo

50

61

113

features in common

50

features in common

XCALLY logo

XCALLY's unique features

  • Multiple Scripts

  • Call List Management

  • Real Time Reporting

  • Survey/Poll Management

3CX logo

3CX's unique features

  • Real-time Updates

  • Alerts / Escalation

  • Auto-Responders

  • Multi-Language

Pricing

Value for money

XCALLY logo
4.7

0.4

3CX logo
4.3

What users say about XCALLY's value for money

I like it because it is very productive, its interface is good, is an easy to use software and the price is very good.
Xcally is very scalable offering the perfect out of box solution for small companies and very accommodating for all it's growth needs.
Fastcall logo

Fastcall

(0)

Salesforce CTI: Native Phone Dialer + SMS

Features

Total

Fastcall logo
3CX logo

59

77

113

features in common

59

features in common

Fastcall logo

Fastcall's unique features

  • Tagging

  • Real Time Reporting

  • Call Transcription

  • Role-Based Permissions

3CX logo

3CX's unique features

  • Search/Filter

  • VoIP Connection

  • Multiple Parties

  • Offline Form

Zendesk logo

Zendesk

4.4
(3K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk logo
3CX logo

68

181

113

features in common

68

features in common

Zendesk logo

Zendesk's unique features

  • File Sharing

  • Email Tracking

  • Contract/License Management

  • On-Demand Communications

3CX logo

3CX's unique features

  • Hotkeys

  • Call Transfer

  • Contact Database

  • Performance Management

Pricing

Starting from

$49/month

Value for money

Zendesk logo
4.1

0.2

3CX logo
4.3

What users say about Zendesk's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Toky logo

Toky

4.3
(102)

Virtual phone system for business sales and customer support

Features

Total

Toky logo
3CX logo

52

55

113

features in common

52

features in common

Toky logo

Toky's unique features

  • Agent Interface

  • Call Transcription

  • Voicemail Transcription

3CX logo

3CX's unique features

  • Proactive Chat

  • Alerts / Escalation

  • Live Chat

  • Progressive Dialer

Pricing

Starting from

$25/month

Value for money

Toky logo
4.3
3CX logo
4.3

What users say about Toky's value for money

The customer Support is really helpful and if there is a problem or if you need a new feature, Toky does the best what they can do to update the software to be perfect for your company.
The expereince with Toky was totally fantastic. I made a host of support calls during set up (I am not an IT geek) - they were very patient and responded clearly and successfully to every question.
Ring4 logo

Ring4

4.5
(15)

Second phone number app for texting and calling

Features

Total

Ring4 logo
3CX logo

31

43

113

features in common

31

features in common

Ring4 logo

Ring4's unique features

  • Presenter Control Management

  • Remote Access/Control

  • Call List Management

  • Multi-Participant Screen Sharing

3CX logo

3CX's unique features

  • Multi-User Collaboration

  • Telemarketing Management

  • Multiple Parties

  • Drag & Drop

Pricing

Starting from

$9.99/month

Value for money

Ring4 logo
4.5

0.2

3CX logo
4.3

What users say about Ring4's value for money

I love love love this product. It is helping me communicate with customers in other countries easily.
Unfortunately I get many spam calls on my regular cell number because it is listed on the web. By changing to a Ring 4 number I am able to block all these spam calls.
PanTerra Networks logo

PanTerra Networks

4.5
(17)

All-in-one simplifies communication & increases performance.

Features

Total

PanTerra Networks logo
3CX logo

72

129

113

features in common

72

features in common

PanTerra Networks logo

PanTerra Networks' unique features

  • File Management

  • Voicemail Transcription

  • Encryption

  • Audit Management

3CX logo

3CX's unique features

  • Caller Profiles

  • Virtual Call Center

  • On-Demand Recording

  • Employee Directory

Pricing

Starting from

$24.95/month

Value for money

PanTerra Networks logo
4.4

0.1

3CX logo
4.3

What users say about PanTerra Networks' value for money

Support has been outstanding from my very first call to sales and setup was easy with the help of their vendor team. Would definitely recommend.
Cloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.