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3CX

3CX communications system. Web & mobile apps (Android, iOS)

3CX Alternatives

How do 3CX alternatives compare?

NICE inContact and VirtualPBX stand out as its top competitors based on similarity, popularity and user reviews. When comparing 3CX to its top 100 alternatives, Aline has the highest rating, with SureTel as the runner-up, and 3CX ranking 58th place. Slack has the most reviews with a total of 20,154, while 3CX has 228. Users say Natterbox tops the list for value for money followed by Aline, while 3CX comes in 65th. Users also say Natterbox and Aline are the easiest to use, while 3CX takes 62nd place.


How do I choose the best 3CX alternative?

Browse our list of competitors to find the tool that's right for your team and workflow. Filter apps by features, pricing, ratings, integrations, devices and more. Read verified reviews and discover what other people in your industry are using. Compare apps side by side to find the best match for your business.


What are the top 5 alternatives to 3CX?

Filter results


Features


Pricing model


Devices supported


User rating


Organization types


Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

NICE inContact

4.2
(417)

Cloud Contact Center Software

Pricing

Starting from

$100/month

Value for money

3.9

0.4

4.3

What users say about NICE inContact's value for money

We also have to pay that cost every month, forever or until we choose a different solution. Premise based might be a better value for our operation if we have a chance to choose again.

EN

Eric N.

The soft-phone licensing was a pain but it has now been eliminated and it has been replaced with a WEBRTC integrated phone.

RH

Rick H.

Total

9

40

28

features in common

9

features in common

NICE inContact's unique features

  • Email Notifications

  • Text to Speech

  • Custom Forms

  • Request Routing

3CX's unique features

  • Call Monitoring

  • Conferencing

  • Communication Management

  • Call Reporting

VirtualPBX

4.8
(22)

Trusted VoIP for any office, anywhere.

Pricing

Starting from

$9.99/month

Value for money

4.8

0.5

4.3

What users say about VirtualPBX's value for money

Overall I’ve been very happy with the service and it’s a inexpensive alternative to answering services.

JO

Jason O.

The price cannot be beat. I am happy with the service and customer service.

MS

Marc S.

Total

12

29

28

features in common

12

features in common

VirtualPBX's unique features

  • Computer Telephony Integration

  • Monitoring

  • Call Center Management

  • Automatic Notifications

3CX's unique features

  • SLA Management

  • Callback Scheduling

  • Multi-Channel Communication

  • Microsoft Outlook Integration

Pricing

Starting from

$17.95/month

Value for money

4.0

0.3

4.3

What users say about BroadVoice Cloud PBX's value for money

I wish them all the success in the world as long as I can still get a great product and great service at a great price.

MC

Miles C.

The price is great and all the features work great. It has everything we needed for a business.

DS

Derrick S.

Total

5

8

28

features in common

5

features in common

BroadVoice Cloud PBX's unique features

  • Call Center Management

  • Auto-Responders

  • Activity Dashboard

3CX's unique features

  • Call Routing

  • Communication Management

  • Collaboration Tools

  • Video Call Recording

Natterbox

4.3
(3)

Global Phone System 100% native in Salesforce CRM

Features

Total

11

30

28

features in common

11

features in common

Natterbox's unique features

  • Mobile Alerts

  • Call Scripting

  • Mobile Integration

  • Monitoring

3CX's unique features

  • Callback Scheduling

  • Feedback Collection

  • CRM Integration

  • Collaboration Tools

Truly

3.8
(16)

Professional business calling and routing for mobile devices

Features

Total

7

16

28

features in common

7

features in common

Truly's unique features

  • Customer Accounts

  • Conversion Tracking

  • Automatic Call Distribution

  • Call Center Management

3CX's unique features

  • Call Monitoring

  • Instant Messaging

  • Feedback Collection

  • Real Time Data

eVoice

3.4
(11)

Small business phone software

Features

Total

11

18

28

features in common

11

features in common

eVoice's unique features

  • Event Logs

  • Reporting & Statistics

  • Scheduling

  • Customizable Caller ID

3CX's unique features

  • Call Routing

  • Microsoft Outlook Integration

  • Feedback Collection

  • Collaboration Tools

Ringio

3.5
(6)

Intelligent sales call handling with native CRM integration

Features

Total

7

20

28

features in common

7

features in common

Ringio's unique features

  • Sales Integration

  • Conversion Tracking

  • Conversion Rate Optimization

  • Visual Analytics

3CX's unique features

  • Call Monitoring

  • Conferencing

  • Communication Management

  • Queue Manager

Callture Virtual PBX

4.3
(4)

Virtual PBX software for small to medium businesses

Features

Total

0

1

28

features in common

0

features in common

Callture Virtual PBX's unique feature

  • Accounting Management

3CX's unique features

  • Voice Mail

  • Call Monitoring

  • Callback Scheduling

  • Call Transfer

Sharpen

4.4
(47)

Happy Agents. Happy Customers.

Pricing

Starting from

$139

Value for money

4.8

0.5

4.3

What users say about Sharpen's value for money

I would recommend that you ask them to explain how the phone system works in detail before investing. I did, and it has been a great choice.

EH

Elizabeth H.

Fathom Voice as VoIP service is far more cost effective than having a regular phone.

Benjamin M.

Total

9

36

28

features in common

9

features in common

Sharpen's unique features

  • Customizable Reporting

  • Contact History

  • Search Functionality

  • Email Integration

3CX's unique features

  • Call Recording

  • Conferencing

  • Communication Management

  • Call Routing

FreePBX Hosting

(0)

Cloud-hosted, commercially-supported version of FreePBX

Features

Total

5

11

28

features in common

5

features in common

FreePBX Hosting's unique features

  • Reminders

  • Customizable Templates

  • Automatic Notifications

  • API

3CX's unique features

  • Call Tracking

  • Conferencing

  • Communication Management

  • Two-Way Audio & Video

Comm-unity

3.4
(15)

Business VoIP software and phone systems

Features

Total

9

11

28

features in common

9

features in common

Comm-unity's unique features

  • Multi-Location

  • Drag & Drop Interface

3CX's unique features

  • Call Monitoring

  • Feedback Collection

  • CRM Integration

  • Callback Scheduling

Connect First

4.5
(52)

Omni-channel cloud contact center

Pricing

Starting from

$100

Value for money

4.3
4.3

What users say about Connect First's value for money

The reporting available and customer support has been superb. The backup received is extremely detailed making it easy to break down campaigns and costs.

SK

Samantha K.

The tool allows you to increase the speed of project development, which allows you to quickly recoup all investments.

VG

Vesna G.

Total

12

50

28

features in common

12

features in common

Connect First's unique features

  • Automatic Lead Distribution

  • Automatic Call Distribution

  • Compliance Management

  • Monitoring

3CX's unique features

  • SLA Management

  • Call Monitoring

  • Feedback Collection

  • Conferencing

Bitrix24

4.0
(448)

100% free CRM, collaboration and communication tool suite

Pricing

Starting from

$24/month

Value for money

4.2

0.1

4.3

What users say about Bitrix24's value for money

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Total

12

90

28

features in common

12

features in common

Bitrix24's unique features

  • Status Tracking

  • Website Integration

  • Real Time Notifications

  • Mobile Integration

3CX's unique features

  • SLA Management

  • Call Reporting

  • Queue Manager

  • Microsoft Outlook Integration

GoToConnect

4.5
(567)

The first-ever truly unified voice and video solution.

Pricing

Starting from

$19.95/month

Value for money

4.5

0.2

4.3

What users say about GoToConnect's value for money

Jive's products and services are very cost competitive while offering the latest technology.

DG

Desiree G.

Jive is extremely cost competitive and willing to accommodate their clients' needs.

DG

Desiree G.

Total

9

21

28

features in common

9

features in common

GoToConnect's unique features

  • Third Party Integration

  • Fax Management

  • Event Scheduling

  • Real Time Reporting

3CX's unique features

  • Call Reporting

  • Feedback Collection

  • Communication Management

  • Call Transfer

CloudTalk

4.6
(194)

Cloud-based call center software for sales and support teams

Pricing

Starting from

$20/month

Value for money

4.5

0.2

4.3

What users say about CloudTalk's value for money

Cloudtalk helps us with communication in our company and also with our costumers, we are very happy. Everything is quick and easy, love it.

MP

Michaela P.

Easy to onboard and setup, easy to use and very cost effective license pricing. Does not charge for incoming calls like it's competitors do.

SD

Simon D.

Total

15

71

28

features in common

15

features in common

CloudTalk's unique features

  • Speech to Text

  • Call Disposition

  • Progressive Dialing

  • Workflow Management

3CX's unique features

  • Two-Way Audio & Video

  • Chat

  • Microsoft Outlook Integration

  • Video Conferencing

Nextiva

4.2
(173)

Simplifying Business Communication

Pricing

Starting from

$18.95/month

Value for money

4.1

0.2

4.3

What users say about Nextiva's value for money

We researched many companies and Nextiva was by far the best one out there. They were competitive in pricing and the best in customer service.

KP

Kat P.

They had good value, money back guarantee and a trial period.

KP

Kat P.

Total

9

26

28

features in common

9

features in common

Nextiva's unique features

  • Gamification

  • Mobile Integration

  • Customizable Reporting

  • Contact Management

3CX's unique features

  • Call Routing

  • Feedback Collection

  • CRM Integration

  • Call Transfer

Aline

5.0
(2)

Cloud-based VoIP phone system

Features

Total

10

25

28

features in common

10

features in common

Aline's unique features

  • Remote Access

  • Spam Blocker

  • Contact Management

  • Collaborative Workspace

3CX's unique features

  • Callback Scheduling

  • Microsoft Outlook Integration

  • Instant Messaging

  • Communication Management

Talkroute

4.4
(14)

Virtual phone system for communicating with customers

Pricing

Starting from

$19/month

Value for money

3.9

0.4

4.3

What users say about Talkroute's value for money

Nothing but great things to say, easy setup, fair pricing and a better system them my phone/Internet company was able to provide.

EK

Ed K.

40 bucks a month is a bit steep for me to pay. When clones come out with lower prices I might have to jump ship.

mg

mike g.

Total

9

23

28

features in common

9

features in common

Talkroute's unique features

  • Permission Management

  • Reporting & Statistics

  • Customizable Reporting

  • Customizable Caller ID

3CX's unique features

  • Callback Scheduling

  • Feedback Collection

  • CRM Integration

  • Collaboration Tools

InfoFlo

4.5
(80)

All-in-One CRM Software Solution

Pricing

Starting from

$99

Value for money

4.6

0.3

4.3

What users say about InfoFlo's value for money

All emails and documents it makes us look like we have all the info...Because we do. Price----absolutely most for the money.

jS

jim S.

A cost effective and simple solution to my problem.

Martin C.

Total

3

23

28

features in common

3

features in common

InfoFlo's unique features

  • Calendar Management

  • Activity Tracking

  • Calendar Sync with Google

  • Client Management

3CX's unique features

  • Call Reporting

  • Collaboration Tools

  • Chat

  • Surveys & Feedback

Dialpad

4.3
(406)

Cloud communications system for enterprises

Pricing

Value for money

4.4

0.1

4.3

What users say about Dialpad's value for money

Great service, great price, great support. I would recommend staying away from their desk phones as much as possible, but using the app has helped move our legacy organization into the 21st century.

MR

Mike R.

The value is great for what you pay. We appreciate the pricing as we are a smaller company.

KB

Kate B.

Total

10

31

28

features in common

10

features in common

Dialpad's unique features

  • IVR / Voice Recognition

  • Data Storage Management

  • Meeting Management

  • Multimedia Support

3CX's unique features

  • Call Monitoring

  • Microsoft Outlook Integration

  • Feedback Collection

  • Callback Scheduling

LiveAgent

4.7
(985)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7

0.4

4.3

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

18

119

28

features in common

18

features in common

LiveAgent's unique features

  • Multi-Channel Management

  • Real Time Monitoring

  • Forms Management

  • eCommerce Integration

3CX's unique features

  • Call Tracking

  • Receiving

  • Microsoft Outlook Integration

  • Communication Management

RingCentral Office

4.2
(850)

RingCentral Office - All-inclusive business phone system

Pricing

Starting from

$19.99/month

Value for money

4.0

0.3

4.3

What users say about RingCentral Office's value for money

The platform is stable, it is easy to configure, it has excellent telephone support and it is has a very competitive price. I use a plantronics headset and have been using Ring Central for 8 years.

AR

Anonymous Reviewer

Overall, this is solid system that is improving every year. I would like to see the mobile app experience more refined but it's a nice VOIP for the money.

AR

Anonymous Reviewer

Total

12

21

28

features in common

12

features in common

RingCentral Office's unique features

  • Computer Telephony Integration

  • Third Party Integration

  • IVR / Voice Recognition

  • Role-Based Permissions

3CX's unique features

  • Real Time Data

  • Call Tracking

  • Instant Messaging

  • Feedback Collection

VidyoConnect

4.4
(25)

Web conferencing platform for chat and video communication

Features

Total

7

22

28

features in common

7

features in common

VidyoConnect's unique features

  • Secure Data Storage

  • Content Management

  • Content Filter

  • Third Party Integration

3CX's unique features

  • Call Monitoring

  • Chat

  • Callback Scheduling

  • Queue Manager

ChaseData

4.8
(134)

Cloud-based call center solution for SMBs

Pricing

Starting from

$89/month

Value for money

4.7

0.4

4.3

What users say about ChaseData's value for money

For a company to be able to offer all this and be one of the most cost effective solutions out there is truly a blessing for call centers.

JJ

Jenna J.

For the price and ease of use this is one of best dialers on the market.

dj

daniel j.

Total

9

50

28

features in common

9

features in common

ChaseData's unique features

  • Call List Management

  • Role-Based Permissions

  • Call Disposition

  • Compliance Management

3CX's unique features

  • Call Monitoring

  • Conferencing

  • Communication Management

  • Call Tracking

Front

4.5
(199)

Email management software and shared inbox for teams

Pricing

Starting from

$9/month

Value for money

4.2

0.1

4.3

What users say about Front's value for money

It has been a game-changer for our teams at work. We all use it as our email client and it helps us communicate more effectively which saves time and ultimately money.

Joshua A.

It helped us to improve our support while saving time and money. Front has brought us closer to our beloved users.

Rhai G.

Total

6

42

28

features in common

6

features in common

Front's unique features

  • Channel Management

  • Reminders

  • Customer Service Analytics

  • Multiple User Accounts

3CX's unique features

  • Call Monitoring

  • Callback Scheduling

  • Call Transfer

  • Voice Mail

Genesys Cloud

4.1
(104)

Mobile optimized cloud call center with multichannel routing

Pricing

Starting from

$75/month

Value for money

3.9

0.4

4.3

What users say about Genesys Cloud's value for money

Overall experience has been great and support has been responsive. The only drawbacks are their lack additional reporting options and their price.

RB

Reynante B.

We have based our call centre around part time shifts due to the demand of our business. The pricing model will have to be reviewed for our operations as we continue to grow.

CT

Cory T.

Total

17

66

28

features in common

17

features in common

Genesys Cloud's unique features

  • Automatic Notifications

  • PCI DSS Compliance

  • Real Time Reporting

  • Automatic Lead Distribution

3CX's unique features

  • Communication Management

  • SLA Management

  • Receiving

  • Feedback Collection

Features

Total

10

31

28

features in common

10

features in common

SureTel's unique features

  • Customizable Reporting

  • Call List Management

  • Fax Management

  • ID Scan

3CX's unique features

  • Chat

  • Microsoft Outlook Integration

  • Instant Messaging

  • Communication Management

VoiceShot

4.8
(6)

Auto attendant cloud phone system

Features

Total

10

43

28

features in common

10

features in common

VoiceShot's unique features

  • Customizable Caller ID

  • Secure Data Storage

  • Call Center Management

  • Predictive Dialer

3CX's unique features

  • Call Tracking

  • Feedback Collection

  • CRM Integration

  • Collaboration Tools

RingCentral Contact Center

4.3
(151)

The Collaborative Contact Center solution from the industry

Pricing

Value for money

4.0

0.3

4.3

What users say about RingCentral Contact Center's value for money

Customer service is great. I am very glad I switched to Ring Central, not only do I get better service but for a better price.

CM

Carla M.

I really enjoyed this tool, and like the idea of having a virtual fax. The cost does not justify keeping a unnecessary tool.

FD

Frank D.

Total

11

36

28

features in common

11

features in common

RingCentral Contact Center's unique features

  • Employee Management

  • Collaborative Workspace

  • Skills Tracking

  • Historical Analysis

3CX's unique features

  • Call Monitoring

  • Instant Messaging

  • Communication Management

  • Call Tracking