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800.com vs JustCall Comparison (2026)
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Overview
800.com is the AI-powered business phone and call intelligence platform trusted by 45,000+ companies. Get a toll-free, local, or vanity number in minutes, with AI agents that answer 24/7, call tracking that proves ad ROI, and AI summaries on every call. From $19/mo, no contracts.
Stop dialing manually. JustCall's Auto Dialer works through your contact lists so your reps can focus on selling. Free 14-day trial.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
User reviews
4.7
372
5
4
3
2
1
303
46
15
3
5
- Value for money
- Ease of use
- Features
- Customer support
83%
would recommend this app4.1
225
5
4
3
2
1
109
70
20
12
14
- Value for money
- Ease of use
- Features
- Customer support
66%
would recommend this appPros
“The integration tools, like the AI call companion, enhanced caller ID, and analytics dashboards, are incredibly useful, and the Inbox gives me a detailed call history for tracking every interaction.”
JP
Justin P.
Owner
“It's given my business a complete telecom solution in one place—toll-free numbers, additional phone lines, fax numbers, customizable IVR, call trees, call recording, and voicemail—so I haven't needed to piece together multiple services.”
JP
Justin P.
Owner
“The platform provides a professional business phone solution with reliable call forwarding, voicemail, and number management, making it simple to stay connected with customers from anywhere.”
HO
Habeeb O.
CEO
Pros
“Strong companies empower their teams to apply judgment and retain long-term customers — not hide behind black-and-white policies to deny reasonable refund requests.”
Zachary P.
Associate Director
“I am drinking cold coffee and at least the parallel dialer thing is working so I do not have to click on a hundred buttons.”
Jk
John k.
Chief Technology Officer
“the application had a lot of features that are similar to competitors in their industry, These features worked for the most part”
RP
Ross P.
owner
Cons
“There were a few features that took a little time to learn at first, especially when adjusting settings and managing call routing, but overall nothing major stood out as a problem.”
LR
Louis R.
Owner
“The main drawback is that some advanced features and integrations are limited compared to larger enterprise phone systems.”
HO
Habeeb O.
CEO
“Frustrating text verification delays, strict limits on base minutes, and surprise overage fees :))))”
JG
Jeremy G.
Partner
Cons
“The account itself had been inactive for roughly 18 months and was not being used by my team. Upon logging in to formally cancel the subscription, I discovered that a recent renewal had gone through, resulting in nearly $2,000 in charges for a product that was not active or in use.”
Zachary P.
Associate Director
“Their process was disappointing: we incurred expenses for a service we never received, and, more importantly, they wasted a significant amount of our time without providing any service.”
Drew H.
Partner
“There is no way to speak to a real person by phone—you’re routed to an AI agent and then disconnected.”
AH
Angie H.
Partner
- Vendor responds to reviews
- Last review8 days ago
- Vendor responds to reviews
- Last review4 months ago
Key features
- Total features153
- 2-Way Messaging
- AI Copilot
- AI SMS
- AI/Machine Learning
- API
- API Integration
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Archiving & Retention
- Audience Targeting
- Audio/Video Recording
- Auto-Dialer
- Automated Attendant
- Automated Emails
- Automated Note Taking
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automated Voicemails
- Automatic Call Distribution
- Automatic Outbound Dialer
- Automatic Replies
- Automatic Transcription
- Autonomous Task Execution
- Autoresponders
- Blended Call Center
- Bulk SMS
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scoring
- Call Screening
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Types
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Specific Caller ID
- Chat/Messaging
- Click-to-Call
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Consent Management
- Contact Database
- Contact Management
- Conversation Intelligence
- Conversion Tracking
- Cross platform compatibility
- Cross-system Integration
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customizable speech
- Daily Summary
- Dashboard
- Data Import/Export
- Data Management
- Data Security
- Deal Management
- Decision Making
- Drip Campaigns
- Dynamic Number Insertion
- Email Management
- Email Templates
- Employee Directory
- Encrypted communication
- Engagement Tracking
- Event Triggered Actions
- FTC Compliance
- Feedback Management
- File Sharing
- For Cloud Phone Systems
- For Contact Centers
- Generative AI
- Geo-Routing
- HIPAA Compliant
- IVR
- Inbound Call Center
- Information Locater
- Integrations Management
- Interaction Tracking
- International Calling
- Keyword Tracking
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Qualification
- Link Shortening
- List Management
- Local Phone Numbers
- MMS
- MMS Marketing
- Manual Dialer
- Marketing Automation
- Mass Texting
- Meeting Management
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile Coupons
- Mobile Keywords
- Monitoring
- Multi-Campaign
- Multi-Channel Call Attribution
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Multi-User Collaboration
- Multi-step Planning
- Multiple voice actions
- Natural Language Interaction
- Natural Language Processing
- Notes
- On-Demand Recording
- Onboarding
- Online Voice Transmission
- Open Rate Tracking
- Outbound Call Center
- PBX
- Performance Management
- Performance Metrics
- Performance and Reliability
- Personalization
- Phone Key Input
- Polls/Voting
- Port Existing Numbers
- Power Dialer
- Predictive Dialer
- Privacy, Security, and Compliance
- Proactive Assistance
- Progressive Dialer
- QR Codes
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Recommendations
- Record Calls
- Record Prospect Data
- Recording
- Reminders
- Reporting
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- SIP Trunking
- SMS Marketing
- SMS Messaging
- Sales Pipeline Management
- Scheduled Messaging
- Search/Filter
- Sentiment Analysis
- Sorts Prospects
- Speech Synthesis
- Support Ticket Management
- Survey Builder
- Survey/Poll Management
- Task Management
- Template Management
- Templates
- Text Scheduler
- Text to Speech
- Text-to-Win
- Third-Party Integrations
- Toll-Free Numbers
- Transactional SMS
- Two-Way Audio & Video
- Unified Communications
- Virtual Call Center
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voice Recognition
- Voicemail Transcription
- White Label
- Workflow Automation
- Workflow Management
- Total features121
- 2-Way Messaging
- AI Copilot
- AI SMS
- AI/Machine Learning
- API
- API Integration
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Archiving & Retention
- Audience Targeting
- Audio/Video Recording
- Auto-Dialer
- Automated Attendant
- Automated Emails
- Automated Note Taking
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automated Voicemails
- Automatic Call Distribution
- Automatic Outbound Dialer
- Automatic Replies
- Automatic Transcription
- Autonomous Task Execution
- Autoresponders
- Blended Call Center
- Bulk SMS
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scoring
- Call Screening
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Types
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Specific Caller ID
- Chat/Messaging
- Click-to-Call
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Consent Management
- Contact Database
- Contact Management
- Conversation Intelligence
- Conversion Tracking
- Cross platform compatibility
- Cross-system Integration
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customizable speech
- Daily Summary
- Dashboard
- Data Import/Export
- Data Management
- Data Security
- Deal Management
- Decision Making
- Drip Campaigns
- Dynamic Number Insertion
- Email Management
- Email Templates
- Employee Directory
- Encrypted communication
- Engagement Tracking
- Event Triggered Actions
- FTC Compliance
- Feedback Management
- File Sharing
- For Cloud Phone Systems
- For Contact Centers
- Generative AI
- Geo-Routing
- HIPAA Compliant
- IVR
- Inbound Call Center
- Information Locater
- Integrations Management
- Interaction Tracking
- International Calling
- Keyword Tracking
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Qualification
- Link Shortening
- List Management
- Local Phone Numbers
- MMS
- MMS Marketing
- Manual Dialer
- Marketing Automation
- Mass Texting
- Meeting Management
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile Coupons
- Mobile Keywords
- Monitoring
- Multi-Campaign
- Multi-Channel Call Attribution
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Multi-User Collaboration
- Multi-step Planning
- Multiple voice actions
- Natural Language Interaction
- Natural Language Processing
- Notes
- On-Demand Recording
- Onboarding
- Online Voice Transmission
- Open Rate Tracking
- Outbound Call Center
- PBX
- Performance Management
- Performance Metrics
- Performance and Reliability
- Personalization
- Phone Key Input
- Polls/Voting
- Port Existing Numbers
- Power Dialer
- Predictive Dialer
- Privacy, Security, and Compliance
- Proactive Assistance
- Progressive Dialer
- QR Codes
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Recommendations
- Record Calls
- Record Prospect Data
- Recording
- Reminders
- Reporting
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- SIP Trunking
- SMS Marketing
- SMS Messaging
- Sales Pipeline Management
- Scheduled Messaging
- Search/Filter
- Sentiment Analysis
- Sorts Prospects
- Speech Synthesis
- Support Ticket Management
- Survey Builder
- Survey/Poll Management
- Task Management
- Template Management
- Templates
- Text Scheduler
- Text to Speech
- Text-to-Win
- Third-Party Integrations
- Toll-Free Numbers
- Transactional SMS
- Two-Way Audio & Video
- Unified Communications
- Virtual Call Center
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voice Recognition
- Voicemail Transcription
- White Label
- Workflow Automation
- Workflow Management
Integrations
- Total integrationsN/A
- ActiveCampaign
- Agentforce
- Agile CRM
- Bitrix24
- Bullhorn
- CARET Legal
- Calendly
- Clay
- Close
- Copper
- Dataddo
- Daton
- EngageBay CRM
- Firmao CRM
- Fivetran
- Follow Up Boss
- Freshdesk
- Freshsales
- Front
- Gong
- Gorgias
- Greenhouse
- Help Scout
- HighLevel
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Intelerad
- JobAdder
- Jobber
- KingAsterisk Contact Center Software
- Kommo
- Kustomer
- LeadSimple
- Less Annoying CRM
- Microsoft Outlook
- Nimble
- Notion
- OnePageCRM
- Ontraport
- Outreach
- Pipedream
- Pipedrive
- Pipeline CRM
- Plecto
- Re:amaze
- Richpanel
- Salesloft
- Salesmate
- Synchroteam
- Woodstock Optimization Studio
- Zapier
- Zoho CRM
- Zoho Desk
- Zoho Flow
- Zoho Recruit
- monday CRM
- noCRM
- Total integrations58
- ActiveCampaign
- Agentforce
- Agile CRM
- Bitrix24
- Bullhorn
- CARET Legal
- Calendly
- Clay
- Close
- Copper
- Dataddo
- Daton
- EngageBay CRM
- Firmao CRM
- Fivetran
- Follow Up Boss
- Freshdesk
- Freshsales
- Front
- Gong
- Gorgias
- Greenhouse
- Help Scout
- HighLevel
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Intelerad
- JobAdder
- Jobber
- KingAsterisk Contact Center Software
- Kommo
- Kustomer
- LeadSimple
- Less Annoying CRM
- Microsoft Outlook
- Nimble
- Notion
- OnePageCRM
- Ontraport
- Outreach
- Pipedream
- Pipedrive
- Pipeline CRM
- Plecto
- Re:amaze
- Richpanel
- Salesloft
- Salesmate
- Synchroteam
- Woodstock Optimization Studio
- Zapier
- Zoho CRM
- Zoho Desk
- Zoho Flow
- Zoho Recruit
- monday CRM
- noCRM
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