AgileXRM - 2026 Pricing, Features, Reviews & Alternatives

AgileXRM is a business process management and dialog software solution that extends Microsoft Power Platform and Microsoft Dynamics with enterprise grade application development capabilities. The platform provides comprehensive BPM functionality and interactive dialog systems built on Microsoft Dataverse to support the creation of mission critical applications with low complexity. It targets organizations that require process automation, version control, and adaptive process improvements without extensive customization. The solution serves businesses across industries by bridging the gap between business stakeholders and technical development teams through agile delivery methodologies.

The platform comprises three core components that deliver a full spectrum of process management features. The Process Modeler offers a WYSIWYG Visio based graphical interface to model, configure, and deploy processes and dialogs through drag and drop functionality. It includes automatic validation of process logic before publication, support for reminders and automatic escalations, direct connection to Dataverse metadata during modeling, single click deployment with zero downtime, and automatic documentation of business logic.

AgileDialogs provides wizard like guided user interactions for internal users, external parties, and anonymous participants. The component features responsive design, mobile enabled access, and compliance with accessibility standards. It can be embedded in model driven applications or web portals, supports multilingual configurations with right to left language capabilities, and offers customizable themes. The dialog system maintains a complete history and audit trail that captures point in time data for each interaction.

The Process Manager supplies comprehensive control and tracking of process execution, including service level agreement management and monitoring of key performance indicators. It allows simultaneous execution of multiple process versions with full version control and supports in flight scenario management such as skipping steps, reworking tasks, migrating to alternate process models, and suspending or resuming execution. AgileXRM integrates with the Microsoft technology stack by leveraging Dataverse as its data foundation and employing established integration patterns and security frameworks within Power Platform and Dynamics. Its deployment approach ensures continuous operation and maintains backward compatibility across process versions.