What is Akkadian Provisioning Manager?Akkadian Provisioning Manager is a turnkey, automation platform designed to help medium to large enterprises streamline and manage Cisco unified communication administration through automation of provisioning, compliance, reporting, and other processes across multiple clusters, servers and applications. Users can use the query reporting functionality to adopt dial plans including E164, among others.
Key features of Akkadian Provisioning Manager include zero-touch onboarding, a self-service portal, directory number management, remote phone control and reporting. It allows users to quickly build jobs as well as templates based on global variables and location attributes specific to business requirements and environment. Plus, the self-service provisioning functionality enables enterprises to automate tasks such as device management, call forwarding, single number reach and PIN resets.
Akkadian Provisioning Manager comes with an application programming interface (API), which facilitates integration with several third-party ITSM, HR and identity management solutions such as Microsoft Active Directory, ServiceNow, Salesforce Workday, PeopleSoft, SailPoint, Onelogin and more. The platform can either be deployed on-premise or hosted in the cloud.