BigMarker Reviews

Powerful leadgen and sales features built directly into the webinar suite

There are a lot of options to customize, so sometimes it feels slightly overwhelming. But, once you have "template" webinars set up, they are easy to duplicate so you never have to worry about the settings again.

Stable. Very easy to set up. Rapid and helpful support. Tons of features - so many it was overwhelming at first. Very polished, it makes us look professional. Automations and SMS are very useful. Always improving it.

Two years ago there were some UX niggles that have since been fixed. They improve this tool regularly. Attendees with poor internet connectivity often have bad experiences, but that's the breaks.

Hi Peter, Thank you so much for taking the time to review BigMarker. We are happy to hear that you found us a stable and easy to use software. BigMarker is constantly making a point to make the support experience as painless as possible. As BigMarker is growing and adapting, we really turn to our feedback to know where we can improve. Thank you for providing transparent feedback on the initial hiccups. We hold ourselves to making sure our customers receive the highest quality and will be working to improve this aspect of our product. We truly appreciate your review and hope to work with you in the future! Thank you, Team BigMarker

BigMarker has a lot of great features. When you look at the options for how to create and host webinars it's quite robust. I was really happy when I found BigMarker because of the comprehensive features and how flexible it seemed. Unfortunately, it has not been a great user experience.

I found it unreliable. It's quite slow when you are going from page to page so it slows down the creation process of setting up and scheduling webinars. I also experienced a few bugs. For example, I pre-recorded the video portion of a live webinar. I didn't want there to be feedback so I made sure the mic was turned off. Throughout the video it kept turning on. I would see it turn green all of a sudden...

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The amount of features and continued development with BigMarker is industry leading. I like the flexibility of choose evergreen, recurring and single events. And the fact that attendees to do not need to download any software and attend through their own browser is a winner.

JUst the feature-rich density and development can make it a little overwhelming at the beginning. Would be nice to have an option of simple set up or full feature during the even creating process.

I have used many of the major platforms (WebEx, GoToMeeting/Webinar, Adobe) and many small ones (AnyMeeting and others) for corporate training, consulting meetings, client showcases, and coaching sessions. I was loving Zoom for the recording meeting and breakout functionality, then started using BigMarker as a webinar platform. Quickly I realized the platform could work for my online meetings, video conferences, webinars, leader-led training and so much more as well. BigMarker has replaced at least three other tools I was using, and saved me money in the long run. Also, they just keep developing and providing more value! I'm amazed at all of the new features and functionality that keeps coming out. Moving to BigMarker is one of the best business decisions I've ever made.

There is so much to discover that it took me just a bit to get my head around it and start using it. I'm still not sure I've tapped in to all of the functionality. The support team and documents have helped me through though.

I have seen the vision directly from the [SENSITIVE CONTENT] and that is one of the reason and shelled out my money on the product a couple of years ago for the crazy good features at that point of time but now, the kind of amazing updates it has offers is next to none and the stability even without any software to download is excellent.

Pretty exhaustive set of features which might be an overkill for some.

Nice interface, intuitive and easy to use. Great integration options to connect with other online tools, and the Automation and Evergreen webinar features gives BigMarker ongoing value. Love the channel feature to package content together.

Somewhat costly to scale, but if you are using the product effectively to scale and grow your business then it's money well spent.

It just works. That's why I like it. I conduct marketing events and trainings every week for three years now.

The learning curve can be a little overwhelming. BUT, once you have your setup configured, everything works flawlessly.

the reports and the great ease of use are its greatest advantages

it is complicated to add white label functionality and hybrid events

No download required for our participants and automated webinars.

Have to hit a record button. I would like to select that in advance (when setting up the webinar) and not have to manually do it inside of the webinar.

There are lots of free software for virtual meetings, but when lockdown first hit, we wanted to run a webinar everyweek (for 50-100 people) and also use the same software for 1-day training courses and our annual conference. I did a lot of research on YouTube reviews about alternative solutions. At that time (March 2020) I had not heard about BigMarker, however it had great reviews. We started with...

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The only annoying issue is that I have to upload lists from individual webinars back up to the top level, before sending a new invite. We get about 20- 40 registrations from new users each week, so it would be helpful that these were automatically added to a list. Similarly I would like to see a consolidated list of users and what they registered and attended. I had to manually combine data from 40 spreadsheets to get the overall picture.

It ensures that everything is up to par before you go live, and automatically tries to keep the best quality streaming throughout the event. It also has so many amazing features that are really overlooked compared to many other similar streaming / webinar services I've tried.

Nothing in particular, but I think it could be a little easier to use. However, you could probably run a webinar single handed with the features set and ease of use. I just think they can make it even more easy to manage everything.

Our company loves EVERYTHING about BigMarker. It took 3 years to settle on a solution and we tested many options including WebinarJam, WebinarNinja, GotoWebinar, Demio and Zoom. BigMarker gave us the most complete solution for webinars and browser-based online meeting rooms. My favourite thing is the software is its functional power which is continuously improved by a great team.

Honestly, there isn't anything at this point. Most requests that we made for improvements have already been completed by a team that listens and closely monitors user feedback.

We moved away from one of the bigger webinar platforms due to the lack of flexibility with presenting sales offers. After moving to BigMarker, not only are we able to present nice pop-up offers, which was a game changer compared to just a boring link in a comments box with a competitor, but so many more features were helpful too, including polls, questions, drawing, ease of switching screens, customising pages, including where attendees go after the webinar finishes. These little touches make a big difference to engage and convert leads.

You definitely need a good internet connection. I have run a few webinars were I get prompted that the connection is not stable enough, but that could be due to my own internet. Also, you need to save presentations as a PDF and upload instead of presenting a slide deck from your computer. You get used to that, but something to be mindful of.

Hi Mandy, Thank you so much for taking the time to review our platform, we appreciate your feedback. BigMarker is always looking to optimize an all inclusive platform and we are glad to see positive results. Happy event hosting! Thanks, Team BigMarker

Very robust features at a price that even a smaller business with great support.

Be idea if they had a community for users other than that nothing I can think of.

You can create everything with this software. from beautiful landing pages, to easy setup integration with other tools. So I use it weekly sometimes daily for all my webinara and meetings.

sometimes the speed was an issue for users from the Netherlands. not in the webinar option but on the meetingsspace.

Hi Jaya, Thank you so much for taking the time to review our platform, we appreciate your feedback. BigMarker is always looking to optimize an easy setup and we are glad to see positive results. Happy event hosting! Thanks, Team BigMarker

Everything, from webinar creation, to meeting organisation, recordings, administration, screen sharing, presentation and video sharing, popups, handouts, surveys, it is a full package with excellent support.

The only con we see is there is no pointer, you can draw on the screen but no pointer for presentations. We hope this will be provided in the future.

It looks so professional and it's fairly easy to set up and maneuver around. The attendees enjoy the lay out and the ease engaging through Polls and Q&A's.

Not at the moment. I'm still playing around with how to maybe do a raffle prize drawing. That would be cool to have a feature that captures everyone in attendance and entering their name in a prize wheel

Hi Mary, Thank you so much for taking the time to review our platform, we appreciate your feedback. BigMarker is always looking to optimize an all-in-one platform and we are glad to see positive results. Happy event hosting! Thanks, Team BigMarker

BigMarker is easy to use, even for me who was really struggling with Zoom. We started BigMarker when Zoom failed on us. We needed a conference the same day and we had everything up and running within 2 hours. I really love the ease of use.

If you want to use this system as a total, do-it-all platform there is a bit of a learning curve.

Hi Joshua, Thank you so much for taking the time to review our platform, we appreciate your feedback. BigMarker is always looking to optimize an easy to use platform and we are glad to see positive results. Happy event hosting! Thanks, Team BigMarker

A good video conferencing feature is critical to a number of areas in my business: content creation and delivery; marketing; meeting with clients and prospects; delivering and recording courses; customer support; virtual events (to replace in-person events)...it's the lynchpin of an effective online products or services business. BigMarker has all the features you'll need to support all of these activities with a single, easy to use, and feature-packed SaaS. At a very competitive price for the value.

I like that the product keeps pace with competition by upgrading the functionality and utility of the software. No deal breakers in this respect.

Lots of functionality. Does almost anything you need for webinars and online presentations

Can't start, stop AND restart showing presentations. This is a function of GTW and it's REALLY helpful when doing a presentation live and you want to pause the screen sharing. Also don't like the "on demand" landing pages. They don't look like the templates available for other webinar types. These are two specific features for the way I use webinar applications...but doesn't take away from the overall functionality

Hi Antonio, Thank you so much for taking the time to talk about your experience with BigMarker, we appreciate your feedback. BigMarker is always looking to optimize an all-in-one webinar experience and we are glad to see positive results. We also appreciate your honesty with how we can improve our platform. We are looking into all that you suggested so that we can make BigMarker your go-to platform. Thank you again for your review. Happy event hosting! Thanks, Team BigMarker

Trying to run and operate a business is tough enough, trying to operate a business with clients during a pandemic is a complete uphill battle, but fortunately for me I had Big Marker to save the day. My main use for Big Marker is communication with my clients. With the ability to screen share with my clients, I can continue to help them with their business and demonstrate how to operate their business. It is easy to use and more importantly it is easy for my clients to use when I invite then into our meetings.

One of the few issues I occasionally come across is the dropping out of connection during the meetings. I find if I have too many applications running at the same time it can cause lag. Support has been proactive with providing solutions and I'm confident it is a small bump in the road.

Hi Chris, Thank you so much for taking the time to review BigMarker. We are happy to hear that you found our platform easy to use for both you and your clients. BigMarker is constantly making a point to make usability as painless as possible. As BigMarker is growing and adapting, we really turn to our feedback to know where we can improve. Thank you for providing transparent feedback on the connectivity issues. We hold ourselves to making sure our customers receive the highest quality and will be working to improve this aspect of our product. We truly appreciate your review and hope to work with you in the future! Thank you, Team BigMarker

Easy onboarding: I was up and running with my first paid live webinar quickly (much faster than learning other webinar systems or even other SaaS). Nothing to download: I dislike downloading .exe files that other webinar host providers require for every webinar. BigMarker is in the Cloud - best using Firefox, Chrome or Chrome Incognito Advanced functionality: I've been using BigMarker for six months,...

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Chrome updated and "broke" audio on BigMarker. I may have been among the first to experience this in a live webinar. Ultimately was able to resolve and resume my live webinar, but would have preferred to be notified (so that I could have switched to Firefox as the webinar host).

My private office for meetings Webinars with landing pages, emails, etc. Set up evergreen content with ease Integrates with many other platforms

So many features in BigMarker that I've yet to leverage them all. It can feel a little overwhelming at first.

The product is user friendly. I'm not a "tech-savvy" person but I found the product easy to use, implement, and easy to teach to other people on our team. We host about 4-8 webinars each week for 50-200 people depending on the season. For the most part, we've had no technical issues. It offers all of the standard features you'd expect as well as integrations/widgets for your website, SEO functionality, and a few other features that come in handy.

Customer service replies could be faster. They have a chat feature but sometimes you won't hear back from them for a bit. I will say that their reps are knowledgeable and fixed any issue I had once I am able to get in contact with them.