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BigMarker

The platform for modern webinars, virtual, and hybrid events

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(16)

BigMarker Reviews

Overall rating

4.9

/5

379

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.52/10

Reviews by rating

Pros and cons

Availability of robust marketing capabilities is what I like most about BigMarker. Virtual events enhancement is another great aspect.
Beside all the great functions and the excellent user experiences I really like the fast and competent support you get from Big Marker.
I love Bigmarker's flexibility and ease of use. I also love how helpful support is when I have issues.
I have never been able to run a webinar with no inconvenients, today was the limit, I lost the work to put in a webinar 150 attendants. A lot fo money wasted because of lack of realiability.
Also last time I was presenting at home, with another person presenting from the office. I realized when viewing the video that when my connection dropped, the webinar stalled.
If it weren't for the microphone problem I probably wouldn't be looking elsewhere.
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379 reviews

Recommended

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Dave C.

Director

Design, 1-10 employees

Review source

Overall Rating

Best in Class Webinar software

Reviewed 3 years ago

Transcript

Dave: Hi, my name is Dave, I'm an art director and agent, and I work in the design industry. Today I'll...

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Akshay G.

Client Partner and Business Development Manager, USA and Canada

Marketing and Advertising, 11-50 employees

Review source

Overall Rating

Excellent Webinar Hosting and Automation Platform

Reviewed 3 years ago

Transcript

Akshay: Hi, my name is Akshay. I am an online course creator in a education industry, and I would like...

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¿ Bryan B.

Management Consulting, 1-10 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent webinar tool, especially for monetizing webinars of all types (live, evergreen, etc). ❤️

Reviewed 2 years ago

Clients love the experience. Very user friendly. I LOVE it! I've tried a lot of webinar tools (including Zoom webinars) and BigMarker is just a better experience and built for marketing and sales.

Pros

Powerful leadgen and sales features built directly into the webinar suite

Cons

There are a lot of options to customize, so sometimes it feels slightly overwhelming. But, once you have "template" webinars set up, they are easy to duplicate so you never have to worry about the settings again.

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Peter V.

E-Learning, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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2 years+ - Steady improvements and features make this a hit

Reviewed 2 years ago

This is a fantastic webinar tool. I am never disappointed. This is my sleeper tool. Hardly anyone knows them. They are more focused on the Enterprise space, but are affordable enough to be used by businesses like ours.

Pros

Stable. Very easy to set up. Rapid and helpful support. Tons of features - so many it was overwhelming at first. Very polished, it makes us look professional. Automations and SMS are very useful. Always improving it.

Cons

Two years ago there were some UX niggles that have since been fixed. They improve this tool regularly. Attendees with poor internet connectivity often have bad experiences, but that's the breaks.

Vendor response

Hi Peter, Thank you so much for taking the time to review BigMarker. We are happy to hear that you found us a stable and easy to use software. BigMarker is constantly making a point to make the support experience as painless as possible. As BigMarker is growing and adapting, we really turn to our feedback to know where we can improve. Thank you for providing transparent feedback on the initial hiccups. We hold ourselves to making sure our customers receive the highest quality and will be working to improve this aspect of our product. We truly appreciate your review and hope to work with you in the future! Thank you, Team BigMarker

EM
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Elizabeth M.

Management Consulting, 1-10 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Not Reliable

Reviewed 4 years ago

I think BigMarker has some things to work out in their product, support, customer success and training. I think they are on the right track with the features of the platform and I wanted it to be a great product and experience so badly but it wasn't. I'm not a novice with SaaS product by any means and I found BigMarker challenging to work with from a product, training and support perspective. I'm looking for a new webinar platform and moving away from Big Marker. I'd consider coming back down the road if they improve. Maybe I'll test them out in a year to 18 months but for now I'd stay away if you need a reliable webinar platform.

Pros

BigMarker has a lot of great features. When you look at the options for how to create and host webinars it's quite robust. I was really happy when I found BigMarker because of the comprehensive features and how flexible it seemed. Unfortunately, it has not been a great user experience.

Cons

I found it unreliable. It's quite slow when you are going from page to page so it slows down the creation process of setting up and scheduling webinars. I also experienced a few bugs. For example, I pre-recorded the video portion of a live webinar. I didn't want there to be feedback so I made sure the mic was turned off. Throughout the video it kept turning on. I would see it turn green all of a sudden...

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Daniel R.

Management Consulting, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Big Features, Big Reach, BigMarker for Virtual Events and Webinars

Reviewed 2 years ago

Overall very happy with BigMarker, it was an expensive investment, but very much worth it for the long run.

Pros

The amount of features and continued development with BigMarker is industry leading. I like the flexibility of choose evergreen, recurring and single events. And the fact that attendees to do not need to download any software and attend through their own browser is a winner.

Cons

JUst the feature-rich density and development can make it a little overwhelming at the beginning. Would be nice to have an option of simple set up or full feature during the even creating process.

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Sharon W.

Professional Training & Coaching, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Webinars and so much more

Reviewed 4 years ago
Pros

I have used many of the major platforms (WebEx, GoToMeeting/Webinar, Adobe) and many small ones (AnyMeeting and others) for corporate training, consulting meetings, client showcases, and coaching sessions. I was loving Zoom for the recording meeting and breakout functionality, then started using BigMarker as a webinar platform. Quickly I realized the platform could work for my online meetings, video conferences, webinars, leader-led training and so much more as well. BigMarker has replaced at least three other tools I was using, and saved me money in the long run. Also, they just keep developing and providing more value! I'm amazed at all of the new features and functionality that keeps coming out. Moving to BigMarker is one of the best business decisions I've ever made.

Cons

There is so much to discover that it took me just a bit to get my head around it and start using it. I'm still not sure I've tapped in to all of the functionality. The support team and documents have helped me through though.

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Adithya S.

Information Technology and Services, 1-10 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The OG of Modern Webinar and Streaming

Reviewed a year ago

Highly recommend this if you are considering creating summit, virtual conference or a webinar with all the features you require in one place and external integrations.

Pros

I have seen the vision directly from the [SENSITIVE CONTENT] and that is one of the reason and shelled out my money on the product a couple of years ago for the crazy good features at that point of time but now, the kind of amazing updates it has offers is next to none and the stability even without any software to download is excellent.

Cons

Pretty exhaustive set of features which might be an overkill for some.

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Ryan S.

Information Technology and Services, 1-10 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best full featured webinar software

Reviewed 4 years ago
Pros

Nice interface, intuitive and easy to use. Great integration options to connect with other online tools, and the Automation and Evergreen webinar features gives BigMarker ongoing value. Love the channel feature to package content together.

Cons

Somewhat costly to scale, but if you are using the product effectively to scale and grow your business then it's money well spent.

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Alberto S.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A solid all-in-one solution for all your webinar needs.

Reviewed a year ago
Pros

It just works. That's why I like it. I conduct marketing events and trainings every week for three years now.

Cons

The learning curve can be a little overwhelming. BUT, once you have your setup configured, everything works flawlessly.

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Ivan A.

Computer Software, 1-10 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent tool

Reviewed a year ago

in general it is very good, I can create events, send invitations by mail and the reports are simply incredibly functional, maybe I would just like to have the hybrid events mode

Pros

the reports and the great ease of use are its greatest advantages

Cons

it is complicated to add white label functionality and hybrid events

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L. Knox W.

Accounting, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BigMarker is cleaner, has better functionality than Zoom!

Reviewed 4 years ago

I love the ease of the automated webinars. I use this feature extensively. I record the first one (live) and then am able to have it play back and slack me the comments and q&a without me having to go teach my courses live every time. This is a HUGE benefit for me.

Pros

No download required for our participants and automated webinars.

Cons

Have to hit a record button. I would like to select that in advance (when setting up the webinar) and not have to manually do it inside of the webinar.

AS
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Ann S.

Marketing and Advertising, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Webinar software that revolutionised our business

Reviewed 3 years ago

loved it, have recommended it on a regular basis. I have had one technical issue/bug in 10 months with sending an email and UK based support fixed that within 2 hours

Pros

There are lots of free software for virtual meetings, but when lockdown first hit, we wanted to run a webinar everyweek (for 50-100 people) and also use the same software for 1-day training courses and our annual conference. I did a lot of research on YouTube reviews about alternative solutions. At that time (March 2020) I had not heard about BigMarker, however it had great reviews. We started with...

Cons

The only annoying issue is that I have to upload lists from individual webinars back up to the top level, before sending a new invite. We get about 20- 40 registrations from new users each week, so it would be helpful that these were automatically added to a list. Similarly I would like to see a consolidated list of users and what they registered and attended. I had to manually combine data from 40 spreadsheets to get the overall picture.

AL
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Andrew L.

Consumer Goods, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Professional and Full Featured! Highly Recommended

Reviewed a year ago

There are only high praise and accolades. It is a money making machine with excellent support.

Pros

It ensures that everything is up to par before you go live, and automatically tries to keep the best quality streaming throughout the event. It also has so many amazing features that are really overlooked compared to many other similar streaming / webinar services I've tried.

Cons

Nothing in particular, but I think it could be a little easier to use. However, you could probably run a webinar single handed with the features set and ease of use. I just think they can make it even more easy to manage everything.

GS
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Gregory S.

Professional Training & Coaching, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BigMarker is the ABSOLUTE BEST Webinar Solution for both Sales & E-Learning!

Reviewed 4 years ago

We have a powerful but easy-to-use B2B and B2C Webinar system for sales, customer support and e-learning thanks to BigMarker.

Pros

Our company loves EVERYTHING about BigMarker. It took 3 years to settle on a solution and we tested many options including WebinarJam, WebinarNinja, GotoWebinar, Demio and Zoom. BigMarker gave us the most complete solution for webinars and browser-based online meeting rooms. My favourite thing is the software is its functional power which is continuously improved by a great team.

Cons

Honestly, there isn't anything at this point. Most requests that we made for improvements have already been completed by a team that listens and closely monitors user feedback.

MB
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Mandy B.

Information Technology and Services, 1-10 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Solid Webinar Platform

Reviewed 2 years ago

BigMarker has been a solid platform for us to use to run our client and sales webinars to boost interaction with attendees and also convert more sales with several features that can assist with that.

Pros

We moved away from one of the bigger webinar platforms due to the lack of flexibility with presenting sales offers. After moving to BigMarker, not only are we able to present nice pop-up offers, which was a game changer compared to just a boring link in a comments box with a competitor, but so many more features were helpful too, including polls, questions, drawing, ease of switching screens, customising pages, including where attendees go after the webinar finishes. These little touches make a big difference to engage and convert leads.

Cons

You definitely need a good internet connection. I have run a few webinars were I get prompted that the connection is not stable enough, but that could be due to my own internet. Also, you need to save presentations as a PDF and upload instead of presenting a slide deck from your computer. You get used to that, but something to be mindful of.

Vendor response

Hi Mandy, Thank you so much for taking the time to review our platform, we appreciate your feedback. BigMarker is always looking to optimize an all inclusive platform and we are glad to see positive results. Happy event hosting! Thanks, Team BigMarker

EP
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Eric P.

Management Consulting, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Solid platform with many features at a competitive price

Reviewed 2 years ago

I have used several webinar and meeting platforms and consdir BigMarker to be a a very robust platform -

Pros

Very robust features at a price that even a smaller business with great support.

Cons

Be idea if they had a community for users other than that nothing I can think of.

JK
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Jaya K.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Bigmarker the all in one solution

Reviewed 2 years ago

very happy user and will use it more for years to come!

Pros

You can create everything with this software. from beautiful landing pages, to easy setup integration with other tools. So I use it weekly sometimes daily for all my webinara and meetings.

Cons

sometimes the speed was an issue for users from the Netherlands. not in the webinar option but on the meetingsspace.

Vendor response

Hi Jaya, Thank you so much for taking the time to review our platform, we appreciate your feedback. BigMarker is always looking to optimize an easy setup and we are glad to see positive results. Happy event hosting! Thanks, Team BigMarker

SR
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Simon R.

Financial Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly Reliable Webinar Software

Reviewed 2 years ago

We use multiple Bigmarker Channels for our businesses and brands. The support is excellent and the service is very reliable, we have hosted up to just under 1000 on a event.

Pros

Everything, from webinar creation, to meeting organisation, recordings, administration, screen sharing, presentation and video sharing, popups, handouts, surveys, it is a full package with excellent support.

Cons

The only con we see is there is no pointer, you can draw on the screen but no pointer for presentations. We hope this will be provided in the future.

MB
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Mary B.

Management Consulting, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Why Big Marker is the only platform you need

Reviewed 2 years ago

I've been both a speaker and a presenter and find the platform has an easy to gauge User Experience

Pros

It looks so professional and it's fairly easy to set up and maneuver around. The attendees enjoy the lay out and the ease engaging through Polls and Q&A's.

Cons

Not at the moment. I'm still playing around with how to maybe do a raffle prize drawing. That would be cool to have a feature that captures everyone in attendance and entering their name in a prize wheel

Vendor response

Hi Mary, Thank you so much for taking the time to review our platform, we appreciate your feedback. BigMarker is always looking to optimize an all-in-one platform and we are glad to see positive results. Happy event hosting! Thanks, Team BigMarker

JS
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Joshua S.

Marketing and Advertising, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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When Zoom failed, Bigmarker really helped us and we never looked back.

Reviewed 2 years ago

Using it for over 2 years we really love the product, also the updates they do on it. Support is great and we really enjoy using it (even our interns).

Pros

BigMarker is easy to use, even for me who was really struggling with Zoom. We started BigMarker when Zoom failed on us. We needed a conference the same day and we had everything up and running within 2 hours. I really love the ease of use.

Cons

If you want to use this system as a total, do-it-all platform there is a bit of a learning curve.

Vendor response

Hi Joshua, Thank you so much for taking the time to review our platform, we appreciate your feedback. BigMarker is always looking to optimize an easy to use platform and we are glad to see positive results. Happy event hosting! Thanks, Team BigMarker

ld
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lou d.

Marketing and Advertising, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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All the power and feature you need to drive your online business

Reviewed a year ago

I like being able to use the one software service in each of the areas I mentioned above. Having only one tool to learn and use makes for productivity and efficiency that is critical to all businesses - especially small businesses without unlimited budgets. :)

Pros

A good video conferencing feature is critical to a number of areas in my business: content creation and delivery; marketing; meeting with clients and prospects; delivering and recording courses; customer support; virtual events (to replace in-person events)...it's the lynchpin of an effective online products or services business. BigMarker has all the features you'll need to support all of these activities with a single, easy to use, and feature-packed SaaS. At a very competitive price for the value.

Cons

I like that the product keeps pace with competition by upgrading the functionality and utility of the software. No deal breakers in this respect.

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Antonio Thornton, P.

Professional Training & Coaching, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great platform, improving for marketers

Reviewed 2 years ago
Pros

Lots of functionality. Does almost anything you need for webinars and online presentations

Cons

Can't start, stop AND restart showing presentations. This is a function of GTW and it's REALLY helpful when doing a presentation live and you want to pause the screen sharing. Also don't like the "on demand" landing pages. They don't look like the templates available for other webinar types. These are two specific features for the way I use webinar applications...but doesn't take away from the overall functionality

Vendor response

Hi Antonio, Thank you so much for taking the time to talk about your experience with BigMarker, we appreciate your feedback. BigMarker is always looking to optimize an all-in-one webinar experience and we are glad to see positive results. We also appreciate your honesty with how we can improve our platform. We are looking into all that you suggested so that we can make BigMarker your go-to platform. Thank you again for your review. Happy event hosting! Thanks, Team BigMarker

CC
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Chris C.

Accounting, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Big marker saved my business during covid

Reviewed 2 years ago
Pros

Trying to run and operate a business is tough enough, trying to operate a business with clients during a pandemic is a complete uphill battle, but fortunately for me I had Big Marker to save the day. My main use for Big Marker is communication with my clients. With the ability to screen share with my clients, I can continue to help them with their business and demonstrate how to operate their business. It is easy to use and more importantly it is easy for my clients to use when I invite then into our meetings.

Cons

One of the few issues I occasionally come across is the dropping out of connection during the meetings. I find if I have too many applications running at the same time it can cause lag. Support has been proactive with providing solutions and I'm confident it is a small bump in the road.

Vendor response

Hi Chris, Thank you so much for taking the time to review BigMarker. We are happy to hear that you found our platform easy to use for both you and your clients. BigMarker is constantly making a point to make usability as painless as possible. As BigMarker is growing and adapting, we really turn to our feedback to know where we can improve. Thank you for providing transparent feedback on the connectivity issues. We hold ourselves to making sure our customers receive the highest quality and will be working to improve this aspect of our product. We truly appreciate your review and hope to work with you in the future! Thank you, Team BigMarker

KM
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Kelly M.

E-Learning, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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All in with BigMarker - easy onboarding and advanced functionality

Reviewed 5 years ago

Excellent overall experience (40 paid live webinar events and counting). We purchase LOTS of SaaS, subscribe to multiple webinar hosts, and after all that we are now "all in" with BigMarker.

Pros

Easy onboarding: I was up and running with my first paid live webinar quickly (much faster than learning other webinar systems or even other SaaS). Nothing to download: I dislike downloading .exe files that other webinar host providers require for every webinar. BigMarker is in the Cloud - best using Firefox, Chrome or Chrome Incognito Advanced functionality: I've been using BigMarker for six months,...

Cons

Chrome updated and "broke" audio on BigMarker. I may have been among the first to experience this in a live webinar. Ultimately was able to resolve and resume my live webinar, but would have preferred to be notified (so that I could have switched to Firefox as the webinar host).

AR
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Verified reviewer

Marketing and Advertising, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very flexible video and meeting solution

Reviewed 2 years ago

Very pleased. I get asked several times a week for information about Big Marker.

Pros

My private office for meetings Webinars with landing pages, emails, etc. Set up evergreen content with ease Integrates with many other platforms

Cons

So many features in BigMarker that I've yet to leverage them all. It can feel a little overwhelming at first.

ST
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Samantha T.

Real Estate, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product Easy to Use

Reviewed 3 years ago

BigMarker is worth the money. Our audience likes the platform and our employees find it easy to use. Never had any major issues.

Pros

The product is user friendly. I'm not a "tech-savvy" person but I found the product easy to use, implement, and easy to teach to other people on our team. We host about 4-8 webinars each week for 50-200 people depending on the season. For the most part, we've had no technical issues. It offers all of the standard features you'd expect as well as integrations/widgets for your website, SEO functionality, and a few other features that come in handy.

Cons

Customer service replies could be faster. They have a chat feature but sometimes you won't hear back from them for a bit. I will say that their reps are knowledgeable and fixed any issue I had once I am able to get in contact with them.