Blink Session Pricing, Features, Reviews & Alternatives

Blink Session

Videoconferencing for online tutors & therapists

4.5/5 (24 reviews)

Blink Session overview

What is Blink Session?

Blink Session is a video conferencing solution for online therapists, teletherapists, & other telehealth providers which facilitates online interaction & content sharing. Designed specifically for speech pathologists, counsellors, occupational therapists, and educational tutors, Blink Session offers the tools to effectively communicate with clients, automate day-to-day tasks, collaborate using interactive content, and track progress.

In order to aid with administrative duties, Blink Session facilitates the scheduling of appointments and provides automation of reminders, recurring appointments, invitations, and timezone conversions. Clients can log in to the self service portal to view their upcoming appointments, converted to their timezone, along with any notes, content, invoices, pending payments, and reminders. Businesses can generate invoices using Blink Session, with data on appointment time and attendance automatically pulled from the system, and clients can view and pay their invoices online within the self-service portal.

Blink Session offers a range of interactive learning tools which can be utilized during video sessions to aid with communication including an interactive whiteboard, screen sharing, YouTube video embedding, a document camera, and more. The in-session document archive allows tutors and therapists to choose from an in-built database of personally imported or existing Blink Session resources including flash cards, PDFs, games, powerpoints, documents, and more, without having to leave the call window. Notes can also be added to resources to save scores or comments for future sessions or other tutors.
blinksession.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, India

Supported languages

English
Blink Session screenshot: Content such as images, videos, and tutorials can be displayed within sessionsThe Right Tool to Treat or Tutor OnlineBlink Session screenshot: With Blink Session users can view schedules, arrange appointments, and access a full resource catalogBlink Session screenshot: The calendar tool allows users to schedule appointments and set reminders for upcoming appointmentsBlink Session screenshot: Session details can be viewed from the calendarBlink Session screenshot: Tutors or therapists can set up their availability before accepting appointmentsBlink Session screenshot: Invoices can be generated within Blink Session and sent to clients for paymentBlink Session screenshot: Users can access resources such as games, presentations, PDFs, and more within sessionsBlink Session screenshot: Games and other content can be used within sessions to facilitate interaction

Blink Session user reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.0
  4.4
  4.5
Janet C.

Flexible and responsive

Used daily for 1-2 years
Reviewed 2019-08-18
Review Source: Capterra

Blink Session has made Lighthouse Therapy possible. They have added features consistently that make the platform more effective for services and back end functionality!

Pros
We have a white label version and the platform keeps getting better and better. The team at Blink have been responsive to our needs and the system is flexible so the it can grow with us as we grow.

Cons
Like all software unexpected bugs pop up occasionally. They are always great about fixing these issues quickly.

Response from Blink Session


Janet, thank you so much for your review. We appreciate it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jessica I.

Blink of An EYE

Used weekly for 1-2 years
Reviewed 2020-05-19
Review Source: Capterra

I tried Blink as a trail for one person as the license agreement for other staff is costly. So over the time period it seemed to meet my needs as a speech therapist but after using the platform I found spending money for additional tools for intervention and the monthly cost was not worth the hassles of interacting with the support services, who to me were not friendly. They gave the appearance that they were during my company a favor and did not need my business.

Pros
Very well organized site, easy to manipulate within the platform, HIPPA compliance, Youtube accessible for shared screen, Match games capabilities interactions for clients

Cons
Limited in house apps for the monthly fees. Read the fine print many of the customer service(CS) issue that are usually granted from other companies Blink CS is always in their favor, they take no responsibility if anything goes wrong it is the consumers fault or the network or browsers. The try and keep any items that you purchase as theirs property, even money that you have as a credit. Limited client interaction. The internet quality is low compared to other platforms, not being able to access tech dept while in session.

Response from Blink Session


Thank you for your review Jessica. Sorry we were not able to meet your needs as you expected. We are always very responsive to customers and try to help when we can.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Christine F.

Blink Review

Used daily for less than 6 months
Reviewed 2019-10-23
Review Source: Capterra

Pros
I like that I can quickly and easily download YouTube videos and screen share with my students with this platform.

Cons
I do not like that I am not in control of what and how my students view the materials I am sharing. I work with young children who often do not have the language or understanding on what they should be seeing. I have to assume they are seeing what I am seeing and how I am seeing it. A adult will come along and notice something is amiss and fix it. I do not like the controls for drawing and clicking and dragging. They are awkward, cumbersome, and often go haywire and scribble over the screen.

Response from Blink Session


Thank you for your review, Christine. We are glad to help you learn how to use the system if you contact Help. The problems you mention are not actually related to our software but simply the nature of doing video conferencing. There is no way for you to see things exactly as your clients see them, as this would require you to be with them. If you have used another video conferencing platform in the past, its possible you experienced the same problems without knowing it. Either way, we are here to help.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 4/10

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Marcela L.

Speech therapy

Used daily for 6-12 months
Reviewed 2019-10-24
Review Source: Capterra

It’s the best way to meet with my clients that are far from my office.

Pros
How easy and productive it was. All the videos to review and learn new skills.

Cons
Some times I can’t use videos or white board. But it’s getting better.

Response from Blink Session


Thanks for your review Marcela.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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William C.

Blink Session for TeleSLPs

Used daily for 1-2 years
Reviewed 2019-10-23
Review Source: Capterra

The blink product can be the entire tele-office for a therapist and for most small companies.

Pros
1. ease of use for consumers. 2. great, robust resources-materials tool. 3. Functional whiteboard, 4. reliability 5. client has his/her own account for notes, videos, homework, email etc 6. very functional scheduler-calendar (time zone adjustment, client reminder, easy scheduling for client and staff,

Cons
One or two reminder popups I find redundant.

Response from Blink Session


Thanks for your review Bill!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Blink Session pricing

Pricing options
Subscription
View Pricing Plans

Per staff user pricing depending on the pricing plan selected.

Basic: $38/month/staff user with limited features
Standard: $64/month/staff user
Advanced: $76/month/staff user with all features

A 12-month might be required in some cases.

Blink Session features

API
Access Controls/Permissions
Activity Dashboard
Chat/Messaging
Collaboration Tools
Contact Management
Customizable Branding
Data Import/Export
Live Chat
Video Conferencing

Alerts/Notifications (273 other apps)
Call Monitoring (175 other apps)
Call Recording (226 other apps)
Call Routing (177 other apps)
Communication Management (203 other apps)
Mobile Access (231 other apps)
Real-Time Chat (147 other apps)
Reporting & Statistics (241 other apps)
Reporting/Analytics (320 other apps)
Third Party Integrations (280 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Blink Session

Benefits

Add, view, or edit SOAP notes both inside and outside of sessions to refer back to in later interactions or to aid others in the event of a change in tutors or therapists. Goals can be set and tracked throughout recurring sessions and notes can viewed at any time.

Access the in-session resource and document archive to add interactive games, videos, documents, presentations, and more to sessions, and see which resources have already been utilized in previous sessions. Resources are stored within the cloud system so users can access them no matter which device they’re using.

Observe other tutors/therapists using the observation feature which allows users to join a session as an observer during training or evaluations. The observed user is notified and both parties can communicate during the session via a private chat window.

Use the interactive whiteboard and screen sharing tools to make sessions more interactive by drawing on resources, highlighting key points, and typing over content. Screen sharing allows both student and tutor to interact with the same content simultaneously.

Benefit from administration features including session scheduling, reminders, invitations, invoice creation, payment processing, client logins, and more. Blink Session is HIPAA compliant to ensure all data is safe and secure.