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Cisco IPICS Logo

Emergency mass notification solution

Table of Contents

Cisco IPICS - 2026 Pricing, Features, Reviews & Alternatives

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Cisco IPICS overview

What is Cisco IPICS?

Cisco IPICS is an emergency notification solution that helps organizations broadcast messages to multiple communication devices such as landline, cell, IP, and satellite phones. The built-in dispatch console enables users to create incidents, select broadcast channels, mute specific channels, configure alert tones, and more.

Cisco IPICS allows administrators to create multiple user accounts and configure permission rights, limiting users' access to specific communication channels. It lets users set up communication preferences, ensuring emergency calls are automatically transferred to a subsequent phone number based on the preference order. It also lets supervisors perform manual backups or schedule daily backups at specific intervals, and store all captured data at predefined locations.

Cisco IPICS offers integration with several third-party systems including digital radios, IP phones, and PTT systems. It allows first responders to send live videos, images, and audio clips to establish collaboration during emergencies.

Starting price


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Cisco IPICS’s user interface

Ease of use rating:

Cisco IPICS reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Cisco IPICS's key features

Most critical features, based on insights from Cisco IPICS users:

Multi-Channel communication
Two-Way communication
Mass notifications
Push notifications
Contact management
Real-Time notifications

All Cisco IPICS features

Features rating:

Access controls/permissions
Activity dashboard
Communication management
Event triggered actions
Mobile access
Mobile alerts
Risk alerts
User management

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Cisco IPICS integrations (2)

Cisco IPICS support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum

Cisco IPICS FAQs

Q. Who are the typical users of Cisco IPICS?

Cisco IPICS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Cisco IPICS support?

Cisco IPICS supports the following languages:
English


Q. Does Cisco IPICS support mobile devices?

Cisco IPICS supports the following devices:
Android, iPad, iPhone


Q. Does Cisco IPICS offer an API?

No, Cisco IPICS does not have an API available.


Q. What level of support does Cisco IPICS offer?

Cisco IPICS offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum

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