App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

iLobby Logo

Write a review

Facility and Visitor Management for Complex Enterprises

(9)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

iLobby Pricing, Features, Reviews and Alternatives

iLobby FAQs

Q. What type of pricing plans does iLobby offer?

iLobby has the following pricing plans:
Starting from: $199.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of iLobby?

iLobby has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does iLobby support?

iLobby supports the following languages:
English, French, German, Hebrew, Portuguese, Russian, Spanish


Q. Does iLobby support mobile devices?

iLobby supports the following devices:
Android, iPad, iPhone


Q. Does iLobby offer an API?

Yes, iLobby has an API available for use.


Q. What other apps does iLobby integrate with?

iLobby integrates with the following applications:
Microsoft Outlook, Gmail, Google Workspace, Google Drive, OneLogin, Okta, Slack, Google Calendar


Q. What level of support does iLobby offer?

iLobby offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

iLobby product overview

Price starts from

199

/user

Per month

What is iLobby?

iLobby is the global leader in facility and visitor management for complex enterprises and regulated industries. Deployed across more than 6,000 sites worldwide, iLobby’s FacilityOS platform powers complex work environments by optimizing and automating key facility processes to achieve regulatory compliance, enforce safety protocols, and drive site security requirements.

Key benefits of using iLobby

Powered by proven technology, people and processes, iLobby is reimagining how organizations can keep their people and their facilities safe, secure and compliant.

Benefit from full site and facility digitization. Seamlessly extend your digitized enterprise facility and visitor management solution to include emergency and evacuation processes, access control for temporary visitors, mail/package management, and more with iLobby’s integrated FacilityOS modules.

Functional separation of modules allows for more rapid scaling. The FacilityOS platform takes shared services out of the individual modules, meaning they can be easily added to the platform when you are ready.

Effortlessly manage user access across all FacilityOS modules. Eliminate duplication and centrally manage all user and administration data for every module, saving time, effort and money.

Establish global reporting across all sites. Consolidate paper/siloed systems so multi-site access management can be monitored and configured from a single dashboard.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
In Person
Live Online
Webinars
Videos

Not sure about iLobby? Compare it with a popular alternative

iLobby logo

iLobby

4.6
(122)
The Receptionist for iPad logo
4.8
(315)

Starting from

199

/user

Per month

Free plan
Free trial
Pricing range

Starting from

55

Per month

Other

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

iLobby pricing information

Value for money

4.3

/5

122

Starting from

199

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

iLobby features

Functionality

4.4

/5

122

Total features

70

5 categories

Most valued features by users

Activity Dashboard
Alerts/Notifications
Third-Party Integrations
Reporting & Statistics
API
Reporting/Analytics
Data Import/Export
Customizable Reports

Functionality contenders

iLobby users reviews

Overall Rating

4.6

/5

122

Positive reviews

93

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.94/10
Rating distribution

5

4

3

2

1

85

28

7

1

1

Pros
Customer service has been great. I love the product and hope to grow a great relationship.
It is just as good (and in some cases better) than having a dedicated employee at the front desk.
We are very pleased with the iLobby system and highly recommend it as a visitor management solution.
Cons
It wouldn't have caused nearly as much trouble if we were just able to restart the machine without having to go through a huge chaotic mess trying to get a replacement screwdriver.
Printer has connection problems randomly and has to be reconnected to work again.
I did suggest a feature for them to still send the picture to the supervisor even on failed reading.

Overall rating contenders

JT
AvatarImg

Jacob T.

Import and Export, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Good Product

Reviewed 5 years ago

Very good experience thus far with iLobby. Communication is good and deadlines are met on time.

Pros

Good product right out of the box and easy to get setup and start using. The customer support staff are quick to respond, seem knowledgeable about the product and communicate well based on what is needed

Cons

Some of the things we talked about in our initial meetings was not available in the software and had to be part of a custom development that extended the time that it took for us to start using the software on a daily basis.

CP
AvatarImg

Chris P.

Package/Freight Delivery, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Purolator

Reviewed 4 years ago
Pros

1. I Lobby is a great system. It is simple and very easy to use. 2. When I did have issues with pictures being cut off I reached out to the I Lobby team and everyone was quick to act and fix the issue. Very appreciative. 3. Employees/Visitors are always amazed with the system and I have only heard positive feedback. Most popular is “That was easy, We need this at our company”

Cons

1. The battery life is not the greatest. If the tablets are not plugged in they only stay charged for a short period. 2. There has been instances where employee names were deleted from the system not allowing the visitor to indicate who they were here to see. I had to log into I Lobby and manually input their names back into the system a couple times.

BD
AvatarImg

Betsy D.

Pharmaceuticals, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Ilobby

Reviewed 5 years ago

it is ok, but no services in french, and the salesman that we have the first day was supposed to come in Montrèal to show the machine and He never came, no show, He was supposed to come after and never came!!!! no services after sale!!!

Pros

It is Private for the customer, aesy wen they comeback

Cons

service, I would like to do some changes by myself

DS
AvatarImg

Donny S.

Packaging and Containers, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

iLobby

Reviewed 3 years ago

We currently have the system set up to prescreen our visitors. We have a safety video that will auto play along with additional safety information. This option has proven to be very successful and allows for quick introductions and ensures that all visitors are receiving the same information.

Pros

As a large facility it is helpful that the iLobby system will send out text and email notifications when a visitor signs in to the system. It has been beneficial to our facility also with the COVID-19 pandemic that we are facing. We were able to quickly add a set of prescreening questions to the sign in process. There was some work that had to be done with the IT department to get them set up correctly. And they were very helpful.

Cons

The software itself has been easy to navigate. No real issues have presented themselves other than what we have experienced from a platform based problems.

EV
AvatarImg

Elizabeth V.

Machinery, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great transition to iLobby!

Reviewed 5 years ago

With iLobby, we were able to move away from a traditional paper and pencil sign in process. The process is now fully electronic and it’s much easier to run reports! It allows us a much more professional approach when visitors walk through our door.

Pros

It contacts the person's host and is a simple way to do our end of the month safety hours reporting.

Cons

Can be confusing for those no familiar with iPads

Common iLobby comparisons

iLobby logo
WhosOnLocation logo
iLobbyvsWhosOnLocation
iLobby logo
Honeywell Forge Visitor Management logo
iLobbyvsHoneywell Forge Visitor Management
iLobby logo
Proxyclick logo
iLobbyvsProxyclick

Related categories