Regroup Mass Notification Pricing, Features, Reviews & Comparison of Alternatives

Regroup Mass Notification

Cloud-based mass notification software

4.23/5 (13 reviews)

Regroup Mass Notification overview

What is Regroup Mass Notification?

Regroup empowers better mass communication that keeps people safe and informed at all times. The companys award-winning, cloud-based mass communication platform is what clients around the globe rely on to send both emergency and day-to-day communications to millions of people. By enabling one-tap messaging to multiple channels, Regroup Mass Notification helps organizations keep people safe, strengthen operational resilience, mitigate risk, and thrive in an increasingly unpredictable world.
www.regroup.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Regroup Mass Notification screenshot: Regroup Mass Notification alert descriptionRegroup Mass Notification OverviewRegroup Mass Notification screenshot: Regroup Mass Notification new post creationRegroup Mass Notification screenshotRegroup Mass Notification screenshotRegroup Mass Notification screenshot

Regroup Mass Notification reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.0
  4.4
  3.9
Marian Redwine

Lifesaver

Used daily for 1-2 years
Reviewed 2020-01-20
Review Source: Capterra

We use regroup to communicate with our faculty, staff, and students. We use it for emergencies as well as for letting our campus community know about events, changes in plans. It's been a life saver.

Pros
For our needs, Regroup knocks it out of the park. We're able to schedule messages to go out at a certain day/time in the future, people can remove themselves from the groups as needed, the delivery time is almost immediate when sent, the system is crazy easy to use - for both managing groups and members to sending messages.

Cons
Once issue I had was sending a weather alert phone call and I didn't realize I had to change the "sent from" number. Since I was the user the system delivered the message from my number. I received about 60 text messages and 30 calls in return. I didn't make that mistake again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michael Davis

Good Choice

Used occasionally for 2+ years
Reviewed 2019-06-11
Review Source: Capterra

If there is an emergency on one of our campuses, the system allows to effectively communicate with students and staff alerting them of the emergency.

Pros
The ease of setting up and sending out mass notifications

Cons
Email notifications can lag, depending on the volume

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Donald Toney

Versatile

Used weekly for 2+ years
Reviewed 2020-01-20
Review Source: Capterra

Used for Mass notification for Emergencies, disasters. Used by individual departments to notify/alert only their department.

Pros
Ability to break users down into small (department) groups and assign each group a manager. Makes it easy for departments to use the software. Makes management of users less of a burden on the administrator. Usage went up 1000% from our previous software.

Cons
Nothing so far and we've been on this software for almost three years.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ann Aubry

Easy to use

Used daily for 2+ years
Reviewed 2019-08-14
Review Source: Capterra

Pros
Intuitive interface and message analytics; able to access and export data. Our enterprise team was able to automate daily updates to contact lists.

Cons
Speed/dependability has been an issue; messages don't always get through in a timely fashion. Have experienced recurring glitches (failures) in attempting to schedule messages in advance. Had to pay extra for mobile functionality.

Response from Regroup Mass Notification


We're sorry to hear about these concerns over past performance, we would love to evaluate if these are issues you're still experiencing. Please email success@regroup.com to schedule an appointment with a Customer Success Representative. We have issued continuous upgrades to maintain industry leading throughput, and have recently released additional Post Methods in the Scheduled Posts function, to include Recorded Voice Audio. We hope you will allow us to reshape your expectations of Regroup Customer Service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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tara bias

Helpful but could use some changes.

Used weekly for 1-2 years
Reviewed 2019-06-11
Review Source: Capterra

Pretty useful. We have been able to connect with more students. We are looking at another program though that is more inclusive. it would include a student friendly app, wayfinding and some other features I am not aware of regroup having. We are seeing what the cost difference would be.

Pros
We have increased student involvement because they know about the events happening on campus.

Cons
when you save a template, it should save all your features including weather you wanted it to be a text message also. It automatically defaults back to just an email even though text message was marked in the original. Also, can you hyperlink in a text message? We have tried multiple times and we cannot get it to link.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Regroup Mass Notification pricing

Pricing options
Subscription
View Pricing Plans

Contact Regroup Mass Notification for pricing details.

Regroup Mass Notification features

API
Activity Dashboard
Automatic Notifications
Call Recording
Communication Management
Instant Messaging
Third Party Integration

CRM Integration (76 other apps)
Call Monitoring (73 other apps)
Call Reporting (65 other apps)
Call Routing (83 other apps)
Call Transfer (75 other apps)
Caller ID (71 other apps)
Chat (87 other apps)
Conferencing (80 other apps)
Monitoring (69 other apps)
Real Time Reporting (61 other apps)
Reporting & Statistics (96 other apps)
Video Conferencing (63 other apps)
Voice Mail (62 other apps)

Additional information for Regroup Mass Notification

Key features of Regroup Mass Notification

  • Broadcasting
  • Contextual Targeting
  • Device Targeting
  • Geo Targeting
  • Geofencing
  • Mass Notifications
  • Mobile Notifications
  • Notification Scheduling
  • Templates
  • Two-Way Communication
  • Visual Notifications
  • Web Notifications
View All Features

Benefits

- Send geo targeted messages with Regroup
- Enable post auto-translation in +64 Languages
- Easily send alerts on-the-go from the palm of your hand
- Engage in real-time communication with two-reply channels
- Access Multi-channel communication