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Codenica
Cloud-based ITSM and ITAM in one platform
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Codenica - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: April 2026
Codenica overview
What is Codenica?
Codenica ITSM + ITAM is a cloud-based service desk and IT asset management platform for IT teams that need to manage requests, assets, communication, knowledge and automation in one system.
The platform includes ticket management, hardware and software asset tracking, configuration item management, a self-service portal for employees and customers, knowledge base management, approvals, work tasks, live chat, messages, file storage, reporting and automation rules.
Codenica helps organizations centralize daily IT service operations, track IT assets, connect assets with users, documents, vendors and requests, and handle requests submitted through the portal or email. Teams can organize tickets, tasks, approvals, documentation and communication without separating service desk and inventory processes into disconnected tools.
The system is suitable for small IT teams, growing organizations, outsourcing companies, managed service providers and enterprise environments. Subscription plans scale with the number of main user accounts and include capacity for inventory/configuration items, knowledge base articles, file storage, communication limits and performance/API capacity.
Plans start at $15 per month when billed annually.
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Codenica's key features
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