getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Enghouse SmartDial Logo

Business rules-driven outbound dialer for contact centers

Table of Contents

Enghouse SmartDial - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Enghouse SmartDial overview

What is Enghouse SmartDial?

Enghouse SmartDial is a business rules-driven outbound dialer for contact center teams. It is designed to increase agent productivity while simplifying regulatory compliance via pre-programmed business rules. It works natively with Enghouse Interactive Contact Center solutions. SmartDial supports multiple dialing algorithms including preview, predictive, and progressive. It can be used to manage call flows across multiple time zones and supports outbound-only or blended inbound/outbound calls. Other features include number scrubbing, manual dials, smart cell verification, click-to-queue, and more.

Starting price


Alternatives

with better value for money

Enghouse SmartDial reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Enghouse SmartDial's features

Activity dashboard
Activity tracking
Answering machine detection
Auto-Dialer
Automatic call distribution
Automatic outbound dialer
Call disposition
Call list management
Call routing
Call scheduling
Campaign management
Computer telephony integration
Contact database
Contact management
CRM
Customer database
Integrations management
IVR
Power dialer
Predictive dialer
Preview dialer
Progressive dialer
Real-Time data
Real-Time reporting
Reporting/Analytics
Third-Party integrations
Voice mail

Enghouse SmartDial alternatives

Enghouse SmartDial logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Aircall logo
visit website

Starting from

40

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Twilio logo
visit website

Starting from

0.01

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
VICIdial logo
visit website

Starting from

400

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Enghouse SmartDial integrations (2)

Enghouse SmartDial support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Phone Support
Email/Help Desk

Training options

Documentation
Live Online
In Person
Webinars
Videos

Enghouse SmartDial FAQs

Q. Who are the typical users of Enghouse SmartDial?

Enghouse SmartDial has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does Enghouse SmartDial support?

Enghouse SmartDial supports the following languages:
English


Q. Does Enghouse SmartDial offer an API?

Yes, Enghouse SmartDial has an API available for use.


Q. What level of support does Enghouse SmartDial offer?

Enghouse SmartDial offers the following support options:
Knowledge Base, Phone Support, Email/Help Desk

Related categories