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Telegram vs Text Request Comparison (2026)

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Text Request logo

Text Request

Overview

Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service

Upgrade your business number with SMS scheduling, appointment reminders, and more using the best texting software for small businesses.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

47.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

6.4K

5

4

3

2

1

4.5K

1.5K

243

24

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.6

1.1K

5

4

3

2

1

854

257

64

12

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

Pros

“The support for large groups, channels, bots, and file sharing adds a lot of flexibility and makes the app suitable for many different purposes.”
Verified reviewer profile picture

Sven S.

Prokurist

“I use it for personal chats, work updates, sending documents, and even saving content ideas for the salon.”
MG

Milagros G.

Content creator and Social Media Manager

“I like the group chat features, file sharing and how smooth the app feels even with large groups or channels.”
Verified reviewer profile picture

Portia A.

Nurse

Pros

“What I like best about Text Request is that as an agency, we can plan ahead and send mass text messages in order to create engagement with our customers.”
AD

Anette D.

Customer Service Rep

“I use it daily for my work, and it allows me to email patients en-masse to schedule them for appointments.”
JB

Jordan B.

Patient Scheduler

“The ability to send bulk messages, schedule texts, and set up automated campaigns has significantly improved how I interact with clients.”
MR

Monisha R.

Admin

Cons

“Though I enjoy the many features provided by telegram, but at times it gets overwhelming. And I'd like to be able to find different based on my.interest, I can only join channel telegram let's me see when I search, which is not very good.”
Verified reviewer profile picture

ENDURANCE O.

IT system and Cloud Administrator

“Furthermore, the platform is also a hotbed for scammers, fake accounts and misinformation since there is no hands on moderation like other apps.”
AP

Absana P.

Tier III Technician

“From time to time, it will have problems where notifications do not show up instantly, particularly during busy sales.”
LV

Luis V.

Account Executive

Cons

“The bad thing is that it does not refresh automatically when making a change and sometimes it freezes when I use copy and paste on several open pages.”
gp

gerardo p.

AGENT SALES

“I normally tell students to text me when they need help, but with TextRequests notification issues, I have had to resort to having them call me, which makes juggling multiple conversations very difficult.”
JC

Jacob C.

Instructor

“I am also not a fan of the incoming message notification chime ( it does sound off until you open the platform, which is a good thing), it does not always sound and there have been many occasions that I missed or was too late responding to messages because I received no notification.”
MC

Mellissa C.

Instructor

  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features30
  • 2-Way Messaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Audio Calls
  • Automated Responses
  • Autoresponders
  • Batch Communications
  • Blogs
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer History
  • Customer Segmentation
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Discussions/Forums
  • Document Storage
  • Drag & Drop
  • Employee Database
  • Feedback Management
  • File Sharing
  • Group Messaging
  • Inbox Management
  • Interaction Tracking
  • Live Chat
  • MMS
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Application
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Newsletter Management
  • On-Demand Communications
  • Personalization
  • Polls/Voting
  • Proactive Chat
  • Project Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Review Notification
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduled Messaging
  • Screen Sharing
  • Search
  • Search/Filter
  • Secure Data Storage
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text-to-Win
  • Third-Party Integrations
  • Transcripts/Chat History
  • Video Conferencing
  • Video Support
  • Widgets
  • Total features70
  • 2-Way Messaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Audio Calls
  • Automated Responses
  • Autoresponders
  • Batch Communications
  • Blogs
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer History
  • Customer Segmentation
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Discussions/Forums
  • Document Storage
  • Drag & Drop
  • Employee Database
  • Feedback Management
  • File Sharing
  • Group Messaging
  • Inbox Management
  • Interaction Tracking
  • Live Chat
  • MMS
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Application
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Newsletter Management
  • On-Demand Communications
  • Personalization
  • Polls/Voting
  • Proactive Chat
  • Project Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Review Notification
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduled Messaging
  • Screen Sharing
  • Search
  • Search/Filter
  • Secure Data Storage
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text-to-Win
  • Third-Party Integrations
  • Transcripts/Chat History
  • Video Conferencing
  • Video Support
  • Widgets

Integrations

  • Total integrations2
  • Clio
  • FranConnect
  • HubSpot CRM
  • Instagram
  • Pipedrive
  • Shift4Shop
  • Square Point of Sale
  • Square for Retail
  • WhatsApp
  • Zapier
  • Total integrations8
  • Clio
  • FranConnect
  • HubSpot CRM
  • Instagram
  • Pipedrive
  • Shift4Shop
  • Square Point of Sale
  • Square for Retail
  • WhatsApp
  • Zapier

Alternatives

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