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FaxLogic Logo

Cloud-based virtual fax server for personal and business use

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Table of Contents

FaxLogic - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

FaxLogic overview

What is FaxLogic?

FaxLogic is a cloud-based, Internet Fax solution that applies Fax-over-IP (FoIP) technology to allow personal users and businesses to send, receive, store and manage document transmissions. Scalable subscription plans range right up to Enterprise level and require no additional hardware or software, while still supporting the connection of existing fax machine equipment for paper-based workflows where needed. Users are able to choose from FaxLogic’s pool of local and toll-free fax numbers, or bring their own, with numbers always ready and online. Unlimited email accounts may be configured for sending and receiving, with mobile device compatibility for sending, receiving, sorting, storing, managing and sharing faxes on the move. FaxLogic is accessible from any web-enabled browser thanks to multi-user logins to its Advanced Web Client. Full fax operations can be conducted, along with the management of a secure online repository for storing fax communications and documents.

HIPAA compliant, FaxLogic uses 256-bit AES encryption and TLS 1.2 to safeguard data both in transit and in storage. The service is compatible with most popular file types including Microsoft Office documents, presentations and spreadsheets, plus PDFs and image files. In addition, the unique True Multi-User feature offers collaboration support and individual account logins to enable team members to review and share fax documents, while also facilitating user-level auditing and access permissions.

Key benefits of using FaxLogic

• FaxLogic is a virtual FoIP solution that works with or without fax machine hardware, using cloud-based deployment to switch from legacy systems and perform 256-bit AES encrypted, TLS 1.2 secured and HIPAA compliant fax communications.

• Users can retain existing local and toll-free fax numbers or have them provided by FaxLogic, while the service also supports compatibility with popular file types across Microsoft Office documents, PDFs and image formats including BMP, JPEG, GIF, PNG and TIFF.

• FaxLogic's True Multi-User portal supports user-level audit-trail and granular access control to private and shared folders, functions, and system resources, plus document sharing and collaboration via own logins.

• FaxLogic provides its own Advanced Web Client portal, providing the access and functionality to send, receive, review and manage fax documents from within any standard web browser.

• A secure hosted repository allows for document storage while other features include email and mobile / SMS integration for performing general fax operations or receiving send / receive transit notifications.

Starting price

49.95per user /
per month
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Alternatives

FaxLogic’s user interface

Ease of use rating:

FaxLogic pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(2)
5(49)

What do users say about FaxLogic?

Users report FaxLogic offers reliable faxing for both digital and physical needs, with flexible integration and easy access from any device. They appreciate its HIPAA and PCI compliance, customizable notifications, and centralized management, though some find initial setup and certain features less intuitive and wish for more reporting tools. They say it saves money and streamlines workflows, especially in healthcare and multi-site environments.

Reviewers indicate FaxLogic’s customer support is consistently responsive, knowledgeable, and proactive in resolving issues. They feel the support team provides quick implementation, helpful guidance, and personalized service, making changes and troubleshooting painless even for complex deployments.

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Who uses FaxLogic?

Based on 51 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Health, Wellness and Fitness
Information Technology and Services
Medical Practice
Others

Use cases

Fax Server

FaxLogic's key features

Most critical features, based on insights from FaxLogic users:

Fax to email
FoIP
Delivery tracking
Alerts/Notifications
Email to fax
Archiving & retention

All FaxLogic features

Features rating:

Automated routing
Whitelisting/Blacklisting
Access controls/permissions
File transfer
Full text search
HIPAA compliant
Multiple format support
Multiple user accounts
Print management
Purchasing & receiving
Reporting & statistics
Role-Based permissions
Secure data storage
Self service portal
SMS messaging
SSL security
Status tracking
Third-Party integrations
User management
Active directory integration
Activity tracking
API
Audit trail
Caller id
Collaboration tools
Communication management
Compliance management
Contact database
Contact management
Document storage
Document templates
Electronic faxes
Email management
Encryption
Fax Management
File management

FaxLogic alternatives

FaxLogic logo
visit website

Starting from

49.95

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
eFax logo
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Starting from

18.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
eGoldFax logo
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Starting from

29.99

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Documo logo
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Starting from

300

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

FaxLogic pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Group Virtual Fax (500)

49.95

/user

Per month

Features included:

  • 400 Included Monthly Pages In
  • 100 Included Monthly Pages Out
  • 10 GB Storage (Approx. 120,000 Pages)

Group Virtual Fax (1000)

59.95

/user

Per month

Features included:

  • 800 Included Monthly Pages In
  • 200 Included Monthly Pages Out
  • 15 GB Storage (Approx. 180,000 Pages)

Group Virtual Fax (1000 plus)

89.95

/user

Per month

Features included:

  • 800 Included Monthly Pages In
  • 200 Included Monthly Pages Out
  • 25 GB Storage (Approx. 300,000 Pages)

Group Fax Machine (500 pro)

59.95

/user

Per month

Features included:

  • 400 Included Monthly Pages In
  • 100 Included Monthly Pages Out
  • 10 GB Storage (Approx. 120,000 Pages)

Group Fax Machine (1000 pro)

69.95

/user

Per month

Features included:

  • 800 Included Monthly Pages In
  • 200 Included Monthly Pages Out
  • 15 GB Storage (Approx. 180,000 Pages)

Group Fax Machine (1000 Elite)

99.95

/user

Per month

Features included:

  • 25 GB Storage (Approx. 300,000 Pages)

User opinions about FaxLogic price and value

Value for money rating:

To see what individual users think of FaxLogic's price and value, check out the review snippets below.

“Our overall experience with Faxlogic has been excellent. Support is very responsive; staff is friendly.”
CF

Cindy F.

Administrator

“Having a person in your corner who follows through and keeps on top of what needs to happen for your business is great and really appreciative to make sure things are accomplished.”
HZ

Harry Z.

CEO

FaxLogic customer support

What do users say about FaxLogic customer support?

Customer support rating:

We analyzed 23 verified user reviews to identify positive and negative aspects of FaxLogic customer support.

Widely noted by reviewers, FaxLogic's support team is highly responsive and resolves requests quickly and efficiently.

A significant portion of users mention that support staff are proactive, professional, and always willing to assist with setup or changes.

Support options

Faqs/forum
24/7 (live rep)
Phone support
Email/help desk

Training options

Documentation
Live online

To see what individual users say about FaxLogic's customer support, check out the review snippets below.

“The customer service support (i.e., integration, billing, access, etc.) is impeccable.”

rf

robert f.

executive chairman

“I have worked with Sales as well as support and both are very responsive and resolve requests very quickly.”

TR

Tim R.

CIO

“The team at FaxLogic was professional and is very responsive to any issues that may arise. ”

LC

Lewis C.

Administrator

FaxLogic FAQs

Q. What type of pricing plans does FaxLogic offer?

FaxLogic has the following pricing plans:
Starting from: $49.95/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of FaxLogic?

FaxLogic has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does FaxLogic support?

FaxLogic supports the following languages:
English


Q. Does FaxLogic offer an API?

No, FaxLogic does not have an API available.


Q. What level of support does FaxLogic offer?

FaxLogic offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk

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