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FaxLogic Logo
FaxLogic
5.0
(51)

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Cloud-based virtual fax server for personal and business use

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FaxLogic Pricing, Features, Reviews and Alternatives

FaxLogic product overview

Price starts from

49.95

/user

Per month

What is FaxLogic?

FaxLogic is a cloud-based, Internet Fax solution that applies Fax-over-IP (FoIP) technology to allow personal users and businesses to send, receive, store and manage document transmissions. Scalable subscription plans range right up to Enterprise level and require no additional hardware or software, while still supporting the connection of existing fax machine equipment for paper-based workflows where needed. Users are able to choose from FaxLogic’s pool of local and toll-free fax numbers, or bring their own, with numbers always ready and online. Unlimited email accounts may be configured for sending and receiving, with mobile device compatibility for sending, receiving, sorting, storing, managing and sharing faxes on the move. FaxLogic is accessible from any web-enabled browser thanks to multi-user logins to its Advanced Web Client. Full fax operations can be conducted, along with the management of a secure online repository for storing fax communications and documents.

Key benefits of using FaxLogic

• FaxLogic is a virtual FoIP solution that works with or without fax machine hardware, using cloud-based deployment to switch from legacy systems and perform 256-bit AES encrypted, TLS 1.2 secured and HIPAA compliant fax communications.

• Users can retain existing local and toll-free fax numbers or have them provided by FaxLogic, while the service also supports compatibility with popular file types across Microsoft Office documents, PDFs and image formats including BMP, JPEG, GIF, PNG and TIFF.

• FaxLogic's True Multi-User portal supports user-level audit-trail and granular access control to private and shared folders, functions, and system resources, plus document sharing and collaboration via own logins.

• FaxLogic provides its own Advanced Web Client portal, providing the access and functionality to send, receive, review and manage fax documents from within any standard web browser.

• A secure hosted repository allows for document storage while other features include email and mobile / SMS integration for performing general fax operations or receiving send / receive transit notifications.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Phone Support
Email/Help Desk

Training options

Documentation
Live Online

FaxLogic pricing information

Value for money

4.9

/5

51

Starting from

49.95

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

FaxLogic features

Functionality

4.8

/5

51

Total features

42

1 categories

Most valued features by users

Third-Party Integrations
API
Alerts/Notifications
Reporting & Statistics
Contact Management
Access Controls/Permissions
Communication Management
Active Directory Integration

Functionality contenders

FaxLogic users reviews

Overall Rating

5.0

/5

51

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.72/10
Rating distribution

5

4

3

2

1

49

2

0

0

0

Pros
Working with FaxLogic has been great. I have worked with Sales as well as support and both are very responsive and resolve requests very quickly.
In the home health care industry, our faxing solution had to meet HIPAA requirements which FaxLogic was able to do. The staff at FaxLogic have been terrific with keeping our faxing costs down.
The support team is and has been fantastic. As a MSP we deal with a lot of vendors and this support team has always been responsive and very helpful.
Cons
I am only disappointed that we didn't find them sooner. We wasted alot of time and money on other products.
I can't think of anything that would be a downside.
Haven't found anything that is really makes us unhappy.

Overall rating contenders

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Gerry S.

Telecommunications, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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True Faxing Solution

Reviewed 5 years ago

As a company in the telecommunications industry, it is imperative that we were able to offer our clientele and affordable and reliable faxing option to complement our existing services. FaxLogic met this option for us. We are quite impressed with the management team and found that they have gone above and beyond to enhance our experience but also to enable us to remain competitive in the marketplace.

Pros

This product is very reliable and works excellent for us. FaxLogic is HIPPA compliant which is essential to our service. The service is dependable and we have experienced no problems in over 3 years. FaxLogic is truly price competitive and very responsive to our needs.

Cons

I have no real concerns regarding the software. It is easy to use.

JM
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Joseph M.

Information Technology and Services, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Enterprise Fax Solution for the future

Reviewed 5 years ago

We have been able to have a fax machine at a site where our VoIP provider couldn't, and we got access to our faxes VIA the portal. We have also been able to maintain compliance for confidential documents. These guys have a great product that is truly built for business with all the administrative controls necessary for security. Every time I send in a ticket(not often) Support has called me back in under an hour.

Pros

Ease of conversion Control over administrative functions Speed of support

Cons

nothing so far

JS
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Jody S.

Banking, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review

Reviewed 5 years ago
Pros

It works great for our needs and the cost is right for what we need.

Cons

Nothing that I can think of at this time.

rf
AvatarImg

robert f.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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fax logic

Reviewed 4 years ago

Fax logic made it easy to integrate into our existing systems and ultimately completely replace our previous vendor (efax). The tech support is timely & dependable. The customer service support (i.e., integration, billing, access, etc.) is impeccable. They're professional, friendly, competent and fair. When we first started our integration, we were utilizing the platform with approximately 45,000 documents annually and there weren't any issues.

Pros

Software is easy to use, easy to understand, can have multiple numbers on the dashboard for easy access and intuitive.

Cons

There aren't any cons that I can recall or relate.

TR
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Tim R.

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FaxLogic Review

Reviewed 4 years ago

Working with FaxLogic has been great. I have worked with Sales as well as support and both are very responsive and resolve requests very quickly.

Pros

The product is easy to setup and easy to use. I also like the ability to have faxes delivered to email and be printed using the fax adapter if needed.

Cons

I don't have any negative issues with the solution.

FaxLogic FAQs

Q. What type of pricing plans does FaxLogic offer?

FaxLogic has the following pricing plans:
Starting from: $49.95/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of FaxLogic?

FaxLogic has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does FaxLogic support?

FaxLogic supports the following languages:
English


Q. Does FaxLogic offer an API?

No, FaxLogic does not have an API available.


Q. What level of support does FaxLogic offer?

FaxLogic offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk

Common FaxLogic comparisons

FaxLogic logo
mFax logo
FaxLogicvsmFax

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