FaxLogic Pricing, Features, Reviews & Comparison of Alternatives

FaxLogic

Cloud-based virtual fax server for personal and business use

4.89/5 (19 reviews)

FaxLogic overview

FaxLogic is a cloud-based, Internet Fax solution that applies Fax-over-IP (FoIP) technology to allow personal users and businesses to send, receive, store and manage document transmissions. Its scalable subscription plans range right up to Enterprise level and require no additional hardware or software, while still supporting the connection of existing fax machine equipment for paper-based workflows where needed. Users are able to choose from FaxLogic’s pool of local and toll-free fax numbers, or bring their own, with numbers always ready and online. Up to ten email accounts can be selected for sending and receiving, alongside compatibility with mobile devices for sending, receiving, sorting, storing, managing and sharing while on the move. FaxLogic is accessible from any web-enabled browser thanks to multi-user login to its advanced web client. Full fax operations can be conducted here, along with the management of a secured online repository for storing fax communications and documents.

HIPAA compliant, FaxLogic uses 256-bit AES encryption and SSL to safeguard data both during transit and in storage. The service also claims compatibility with most popular file types including Microsoft Office documents, presentations and spreadsheets, plus PDFs and image files. In addition, the unique True Multi-User feature offers collaboration support and individual account logins to enable team members to review and share fax documents, while also facilitating user-level auditing and access permissions.
www.faxlogic.com

Pricing

Starting from
$6.95/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
FaxLogic screenshot: Send, receive, view and manage all fax documents with FaxLogic's advanced web client, compatible across popular web browsers

FaxLogic reviews

Excellent
17

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  4.7
  4.8
  4.8
Tim McGee

When fax service is mission critical call Fax Logic

Used daily for 2+ years
Reviewed 2019-04-03
Review Source: Capterra

We offer incredible customer service and for 15 years have received the top 10 places to work in our state... So we always appreciate when vendors believe in customer service quality like we do. Quality, timeliness, sense of urgency and a service based attitude make FaxLogic stand out from the rest of the pack. They always go above and beyond when an end user location has a different(non-standard) fax communications configuration to get that resolved in a timely manner. Not only is the Faxlogic system incredibly reliable AND the solution is robust enough to handle our custom needs. The simplicity of routing to one or more endpoints as well as their API implementation for the past 5 yrs has worked nearly flawlessly. When there is an issue(rare) the team there jumps on it and makes sure you are resolved in the quickest and most reliable way.

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Daniel Packer

Great Product and Company

Used daily for 2+ years
Reviewed 2019-01-07
Review Source: Capterra

We work with banks and credit unions sending documents with non-public information. Their TLS capabilities and reliability are fantastic. As mentioned earlier, this service is the most reliable, trouble-free service that our company uses. The only reason we call customer services is to add more faxes as our business grows. Full disclosure - we have no association with Faxlogic as anything other than a vendor and we have received no fees or compensation for this response. I write this because the company asked me to post our experience with them and I was more than happy to do so since they provide such a great service. Fax service has run flawlessly for over 50 individual faxes for four years now. Customer service is great. Prices are very reasonable. Best vendor out of roughly 40 that we utilize. Best fax company we have ever dealt with and we have used at least half a dozen over the last 8 years.

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Gerry Smurlick

True Faxing Solution

Used daily for 2+ years
Reviewed 2018-11-26
Review Source: Capterra

As a company in the telecommunications industry, it is imperative that we were able to offer our clientele and affordable and reliable faxing option to complement our existing services. FaxLogic met this option for us. We are quite impressed with the management team and found that they have gone above and beyond to enhance our experience but also to enable us to remain competitive in the marketplace.This product is very reliable and works excellent for us. FaxLogic is HIPPA compliant which is essential to our service. The service is dependable and we have experienced no problems in over 3 years. FaxLogic is truly price competitive and very responsive to our needs.

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Danny Allison

Faxlogic helps us manage an unsurmountable number of faxes daily.

Used daily for 2+ years
Reviewed 2018-05-23
Review Source: Capterra

No busy signal sending or receiving. Notification when a fax fails to go with an indication why it failed. Convenient web interface to manage failed faxes without physically resending them. Tech Support is always quick to solve any issue that may arise.

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Paul Potts

Great product with good capabilities and easy to deploy across my facilites

Used daily for 1-2 years
Reviewed 2018-05-02
Review Source: Capterra

Simple deployment process makes it easy to add Fax numbers for specialized processes and communications. In some facilities we deal with a large number of large faxes that a fax machine just can't handle without backlog.Product is easy to deploy and simple to use. Support staff is excellent and are always willing to work with you on deployment processes, changes and additions. With 17 separate sites and more than 25 Faxlogic fax numbers this is very important to me.

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FaxLogic pricing

Starting from
$6.95/month
Pricing options
Free trial
Subscription
View Pricing Plans

Personal Virtual Fax Plans:

Personal 100 = $6.95 per month
Personal 500 = $12.95 per month
Personal 1000 = $19.95 per month

Personal Fax Machine Plans:

Personal 100 = $14.95 per month
Personal 500 = $24.95 per month
Personal 1000 = $34.95 per month

Group Virtual Fax Plans:

Group 500 = $49.95 per month
Group 1000 = $59.95 per month
Group 1000 Plus = $89.95 per month

Group Fax Machine Plans:

Group 500 Pro = $59.95 per month
Group 100 Pro = $69.95 per month
Group 1000 Elite = $99.95 per month

(Enterprise solutions available, request quote via website)

FaxLogic features

Automatic Notifications
Caller ID
Receiving
SMS Integration

API (129 other apps)
Activity Dashboard (64 other apps)
CRM Integration (60 other apps)
Call Monitoring (52 other apps)
Call Recording (81 other apps)
Call Reporting (50 other apps)
Call Routing (62 other apps)
Call Transfer (58 other apps)
Chat (72 other apps)
Conferencing (69 other apps)
Instant Messaging (55 other apps)
Live / Video Conferencing (50 other apps)
Monitoring (51 other apps)
Reporting & Statistics (56 other apps)
Third Party Integration (77 other apps)
Voice Mail (50 other apps)

Additional information for FaxLogic

Key features of FaxLogic

  • Automated Routing
  • Delivery Management
  • Email to Fax
  • Fax to Email
  • FoIP
  • Whitelisting / Blacklisting
View All Features

Benefits

• FaxLogic is a virtual FoIP solution that works with or without fax machine hardware, using cloud-based deployment to switch from legacy systems and perform 256-bit AES encrypted, SSL secured and HIPAA compliant fax communications.

• Users can retain existing local and toll-free fax numbers or have them provided by FaxLogic, while the service also supports compatibility with popular file types across Microsoft Office documents, PDFs and image formats including BMP, JPEG, GIF, PNG and TIFF.

• FaxLogic's true multi-sser feature supports user-level audit-trail and granular access control to private and shared folders, functions, and system resources, plus document sharing and collaboration via own logins.

• FaxLogic provides its own advanced web client application, promising the access and functionality to send, receive, review and manage fax documents from within any standard web browser.

• A secured hosted repository allows for document storage while other features include email and mobile / SMS integration for performing general fax operations or receiving send / receive transit notifications.