FaxLogic Pricing, Features, Reviews & Comparison of Alternatives

FaxLogic

Cloud-based virtual fax server for personal and business use

4.95/5 (40 reviews)

FaxLogic overview

What is FaxLogic?

FaxLogic is a cloud-based, Internet Fax solution that applies Fax-over-IP (FoIP) technology to allow personal users and businesses to send, receive, store and manage document transmissions. Scalable subscription plans range right up to Enterprise level and require no additional hardware or software, while still supporting the connection of existing fax machine equipment for paper-based workflows where needed. Users are able to choose from FaxLogic’s pool of local and toll-free fax numbers, or bring their own, with numbers always ready and online. Unlimited email accounts may be configured for sending and receiving, with mobile device compatibility for sending, receiving, sorting, storing, managing and sharing faxes on the move. FaxLogic is accessible from any web-enabled browser thanks to multi-user logins to its Advanced Web Client. Full fax operations can be conducted, along with the management of a secure online repository for storing fax communications and documents.

HIPAA compliant, FaxLogic uses 256-bit AES encryption and TLS 1.2 to safeguard data both in transit and in storage. The service is compatible with most popular file types including Microsoft Office documents, presentations and spreadsheets, plus PDFs and image files. In addition, the unique True Multi-User feature offers collaboration support and individual account logins to enable team members to review and share fax documents, while also facilitating user-level auditing and access permissions.
www.faxlogic.com

Pricing

Starting from
$6.95/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
FaxLogic screenshot: Send, receive, view and manage all fax documents with FaxLogic's advanced web client, compatible across popular web browsers

FaxLogic reviews

Excellent
38

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.8
  4.9
  4.9
Gerry Smurlick

True Faxing Solution

Used daily for 2+ years
Reviewed 2018-11-26
Review Source: Capterra

As a company in the telecommunications industry, it is imperative that we were able to offer our clientele and affordable and reliable faxing option to complement our existing services. FaxLogic met this option for us. We are quite impressed with the management team and found that they have gone above and beyond to enhance our experience but also to enable us to remain competitive in the marketplace.

Pros
This product is very reliable and works excellent for us. FaxLogic is HIPPA compliant which is essential to our service. The service is dependable and we have experienced no problems in over 3 years. FaxLogic is truly price competitive and very responsive to our needs.

Cons
I have no real concerns regarding the software. It is easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joseph Melancon

Enterprise Fax Solution for the future

Used daily for 2+ years
Reviewed 2019-08-30
Review Source: Capterra

We have been able to have a fax machine at a site where our VoIP provider couldn't, and we got access to our faxes VIA the portal. We have also been able to maintain compliance for confidential documents. These guys have a great product that is truly built for business with all the administrative controls necessary for security. Every time I send in a ticket(not often) Support has called me back in under an hour.

Pros
Ease of conversion Control over administrative functions Speed of support

Cons
nothing so far

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jody Sims

Review

Used daily for 2+ years
Reviewed 2018-12-11
Review Source: Capterra

Pros
It works great for our needs and the cost is right for what we need.

Cons
Nothing that I can think of at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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robert fallan

fax logic

Used daily for 2+ years
Reviewed 2020-03-02
Review Source: Capterra

Fax logic made it easy to integrate into our existing systems and ultimately completely replace our previous vendor (efax). The tech support is timely & dependable. The customer service support (i.e., integration, billing, access, etc.) is impeccable. They're professional, friendly, competent and fair. When we first started our integration, we were utilizing the platform with approximately 45,000 documents annually and there weren't any issues.

Pros
Software is easy to use, easy to understand, can have multiple numbers on the dashboard for easy access and intuitive.

Cons
There aren't any cons that I can recall or relate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tim Richter

FaxLogic Review

Used daily for 1-2 years
Reviewed 2020-03-06
Review Source: Capterra

Working with FaxLogic has been great. I have worked with Sales as well as support and both are very responsive and resolve requests very quickly.

Pros
The product is easy to setup and easy to use. I also like the ability to have faxes delivered to email and be printed using the fax adapter if needed.

Cons
I don't have any negative issues with the solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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FaxLogic pricing

Starting from
$6.95/month
Pricing options
Free trial
Subscription
View Pricing Plans

Personal Virtual Fax Plans:

Personal 100 = $6.95 per month
Personal 500 = $12.95 per month
Personal 1000 = $19.95 per month

Personal Fax Machine Plans:

Personal 100 = $14.95 per month
Personal 500 = $24.95 per month
Personal 1000 = $34.95 per month

Group Virtual Fax Plans:

Group 500 = $49.95 per month
Group 1000 = $59.95 per month
Group 1000 Plus = $89.95 per month

Group Fax Machine Plans:

Group 500 Pro = $59.95 per month
Group 100 Pro = $69.95 per month
Group 1000 Elite = $99.95 per month

(Enterprise solutions available, request quote via website)

FaxLogic features

Automatic Notifications
Caller ID
Communication Management

API (219 other apps)
Activity Dashboard (129 other apps)
CRM Integration (80 other apps)
Call Monitoring (91 other apps)
Call Recording (136 other apps)
Call Routing (99 other apps)
Call Transfer (93 other apps)
Chat (123 other apps)
Conferencing (104 other apps)
Contact Management (89 other apps)
Instant Messaging (108 other apps)
Real Time Notifications (79 other apps)
Real Time Reporting (83 other apps)
Reporting & Statistics (132 other apps)
Third Party Integration (158 other apps)
Video Conferencing (97 other apps)
Voice Mail (83 other apps)

Additional information for FaxLogic

Key features of FaxLogic

  • Automated Routing
  • Delivery Management
  • Email to Fax
  • Fax to Email
  • FoIP
  • Whitelisting / Blacklisting
View All Features

Benefits

• FaxLogic is a virtual FoIP solution that works with or without fax machine hardware, using cloud-based deployment to switch from legacy systems and perform 256-bit AES encrypted, TLS 1.2 secured and HIPAA compliant fax communications.

• Users can retain existing local and toll-free fax numbers or have them provided by FaxLogic, while the service also supports compatibility with popular file types across Microsoft Office documents, PDFs and image formats including BMP, JPEG, GIF, PNG and TIFF.

• FaxLogic's True Multi-User portal supports user-level audit-trail and granular access control to private and shared folders, functions, and system resources, plus document sharing and collaboration via own logins.

• FaxLogic provides its own Advanced Web Client portal, providing the access and functionality to send, receive, review and manage fax documents from within any standard web browser.

• A secure hosted repository allows for document storage while other features include email and mobile / SMS integration for performing general fax operations or receiving send / receive transit notifications.