App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

IBI-aws
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service desk user information system
Table of Contents



Is this product right for your business?
Find out with a
IBI-aws - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
IBI-aws overview
What is IBI-aws?
IBI-aws is a knowledge search system that centralizes customer information in your service desk and makes it usable in a secure environment. Users can compare external customer contacts with the corresponding company data and thus answer specific inquiries directly. With IBI-aws, queries can be extended to advanced search to see what customers have used or to show what they need.
With IBI-aws, users can bring the areas of call center and service desk to one table. The system makes it possible to streamline and optimize existing infrastructures using AWS cloud-based technologies.
Starting price
Alternatives
with better value for money
IBI-aws’s user interface
IBI-aws reviews
Overall rating
5.0
/5
4
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.5/10
5
4
3
2
1
4
0
0
0
0
IBI-aws's key features
Most critical features, based on insights from IBI-aws users:
All IBI-aws features
Features rating:
IBI-aws alternatives
IBI-aws pricing
Value for money rating:
Starting from
No pricing info
User opinions about IBI-aws price and value
Value for money rating:
IBI-aws integrations (1)
Top integrations
IBI-aws support options
Typical customers
Platforms supported
Support options
Training options
IBI-aws FAQs
IBI-aws has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of IBI-aws?
IBI-aws has the following typical customers:
Large Enterprises
Q. What languages does IBI-aws support?
IBI-aws supports the following languages:
English, German
Q. Does IBI-aws support mobile devices?
IBI-aws supports the following devices:
Android, iPad, iPhone
Q. Does IBI-aws offer an API?
Yes, IBI-aws has an API available for use.
Q. What level of support does IBI-aws offer?
IBI-aws offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support




