Kixie PowerCall & SMS vs 800.com

Readymode

Convoso

DialedIn CCaaS

Readymode is an all-in-one predictive dialer with dialing speeds that adjust to agent availability, DID reputation management, call cadencing, inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and reporting. 

Convoso is a software uses advanced conversational AI to automate customer interactions for call centers. It understands complex inputs and customer intent, responding naturally in voice and text while handling tasks like scheduling callbacks, sending reminders, and qualifying leads. Unlike basic IVR systems, it engages in conversations, improving sales cycle efficiency and freeing human agents for more productive work.

DialedIn is a scalable, easy-to-use CCaaS solution for any inbound, outbound or blended call center with at least five seats. They improve efficiency, optimize operations, and boost service with advanced dialing options, intelligent call routing, seamless CRM integration and real-time analytics.

Sales Director 

Not much to say about the product because customer service is impossible to deal with.

Co-Owner

I’m a new customer, and my experience so far has been frustrating.

New customers should not have to chase down basic assistance, especially during onboarding.

V.P. of Sales

Live chat support has been helpful whenever needed as well.

Cloud-based sales engagement platform combining a multi-line power dialer, business SMS, bi-directional CRM sync, and call analytics.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

AI/Machine Learning

Alerts/Notifications

Answering Machine Detection

Archiving & Retention

Auto-Dialer

Automated Attendant

Automated Responses

Automated Routing

Automatic Call Distribution

Automatic Outbound Dialer

Autoresponders

Blended Call Center

Call Center Management

Call Conferencing

Call Disposition

Caller ID

Call List Management

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Scheduling

Call Scripting

Call Tagging

Call Tracking

Call Transfer

Campaign Management

Campaign Specific Caller ID

Collaboration Tools

Communication Management

Compliance Management

Computer Telephony Integration

Contact Management

Conversation Intelligence

CRM Integration

Customer Experience Management

Customizable Caller ID

Dashboard

Data Import/Export

Data Management

Deal Management

Event Triggered Actions

FCC Compliance

For Cloud Phone Systems

For Sales Teams/Organizations

FTC Compliance

Inbound Call Center

Interaction Tracking

Lead Capture

Lead Management

List Management

Manual Dialer

Monitoring

Multi-Campaign

Multi-Channel Communication

Multiple Scripts

Multiple User Accounts

On-Demand Recording

Online Voice Transmission

Outbound Call Center

Performance Management

Phone Key Input

Power Dialer

Predictive Dialer

Preview Dialer

Progressive Dialer

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Updates

Recording

Reporting/Analytics

Reporting & Statistics

Ring Groups

Sales Activity Management

Sales Onboarding & Training

Sales Pipeline Management

Sales Reports

Sales Trend Analysis

Search/Filter

SIP Trunking

SMS Marketing

SMS Messaging

Text to Speech

Third-Party Integrations

Training Management

Trend Analysis

Unified Communications

Virtual Call Center

Voice Customization

The Kixie PowerCall integrations most frequently cited by reviewers are: HubSpot CRM (a CRM product rated 4.5 out of 5 for its integration with Kixie PowerCall) and Pipedrive (a CRM product, 4.5).

Integrations

By industry, Kixie PowerCall reviewers are most commonly professionals in marketing and advertising (16%). The most frequent use case cited is as an auto dialer (34% of reviewers).

Kixie PowerCall & SMS

Web-based

Windows

Android

iPhone

Linux

Chromebook

Aircall

RingEX

Dialpad

Microsoft Teams

JustCall

Five9

CloudTalk

Talkdesk

800.com

Integrated

Professional

Outbound PowerDialer

Ultimate Revenue

Sales

The other slight issue is that the company I worked at used their own in-house CRM tool which did not integrate properly with Kixie so every outgoing call had to be individually dialled manually which is very tedious especially when when we're expected to make over 200 calls a day.

manager

You have to give them a card for the $50 charge just in case you use our platform they use the card not only to charge you $50 for what I don't know but then the additional $230 monthly charge in advance of the end of the seven day free trial.

Account Development

After looking into multiple dialers - kixie beste answers our need for a small growing team, our account manager is communicative and helpful.

It can sometimes get stuck when dialing 2 at a time, I usually close the app and open it again so it resets.

Insurance Broker

My plan was to acquire a large quantity of leads with one-to-one consent, which is a law that goes into effect on January 1st, 2025.

Development manager

Very automated and efficient, allowed me to boost the amount of calls I made per day instantly.

Sales Representative - Account Manager

Local presence dialing is a huge advantage and has led to a much higher percentage of 'at bats' with prospects.

Its very easy to upload a powerlist, it provides you option to select the headers you would like to have on the dialer appear.

Marketing Specialist

I also like the call recording feature, which is very easy to access and listen to the call in case you need to review it.

After going live with Kixie, I needed help setting up this cool feature called the Live Leaderboard;

Sr. SDR

Also, it's really easy to integrate with other CRMs like HubSpot, and easy to share your calls with the internal team for review.

Click to call functionality makes it easier to make dials from CRM

Sales Consulting

It definitely makes things smooth with local presence and ability to connect to our Zoho Crm

I was able to automate VM and SMS after an outcome.

Insurance Producer

Has increased my productivity by at least 50%, if not more. Once I started using it, I have not stopped and don't plan to.

excellent customer support and ability to call from a local number

So once I figure out how to get decent leads at a fair cost, I will definitely not use Kixie again, because they didn't care about me.

We could not make outbound calls or receive incoming calls two days in a row (not all day but for a few hours each day).

I signed a 6 month contract and was very excited to use the power dialer.

Researcher

In general, I tend to have a positive experience with Kixie PowerCall, as the platform's integration with popular CRM systems, automatic call logging, and real-time analytics and reporting features are all well-received and effective in improving sales productivity and efficiency.

Outreach Coordinator

The system is intuitive to use, saves us a ton of time, and beautifully coordinates with our other software tools to create as seamless of a call and review process as possible without us creating our own all-encompassing software solution.

Click to call within hubspot is also great

I tend to appreciate most about Kixie PowerCall include its seamless integration with popular CRM systems, its automatic call logging and local presence dialing features, and its real-time analytics and reporting capabilities.

sensitive content hidden] even told me if I cancel, he would lose his commission.

Digital marketing Specialist

I really liked how Kixie was able to integrate with our CRM and also provided a like of automation tools to help our salesteam work efficiently.

My overall experience with the dialer is superb!

Appointment setter Closer

I would definitely recommend this to anyone in sales who is on the phones

Advisor

I have been using this service for over a year in the real estate business, it has been awesome, we can listen to recordings and it's well known that what is not measured cannot be improved.

Director of Operations 

I believe the power dialer is the best feature as we are able to target more people in 1 go

They can't close their support entirely on weekends.

Branch Manager

Everything's been great, the click the dial works, it records all our phone calls, tracks all our numbers.

Manager

I manage a massive database of 30k+ prospects, and utilizing the power dialler feature has allowed the team to churn through the list very effectively.

Sales Operations

Kixie Hubspot integration aligns contacts, call and SMS logging, local presence, and live call coaching ability!

Founder CEO

Kixie power dialer integrate seamlessly with HubSpot, and we are enjoying his features.

I sometimes need to go out of the software and reinstall to get the power dialer to show and work.

The platform was fine and had the essentials we needed when scaling our company, but as we left for a more robust platform they left our company without inbound or outbound phone services for multiple days during our busiest time of the year.

Customer Service Manager

Talent Director

My team could complete a call/text/voicemail and the timestamp and notes from the correspondence were automatically added to the record.  

Executive Assistant

It is a little bit bulky and covers some, Maybe there is a way to make it smaller for compact computers.

Acquisition Manager

Kixie reports our calls and data to our programs and save lots of time.

Marketing

It was allowed us to scale our business and easily track what works great and where we have room for improvement through their real-time reporting.

Business Development Rep. 

It is down weekly to where I can't make calls, receive calls or text.

Kixie PowerCall & SMS vs 800.com Comparison (2026)

Kixie PowerCall & SMS

800.com

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives