matelso - 2026 Pricing, Features, Reviews & Alternatives

matelso is a call-tracking software is aimed at companies who wish to streamline the evaluation of incoming customer phone calls. The platform makes the process of analyzing calls faster and requires much less effort than manually recording and listening. Agencies, portals, and similar marketplaces can benefit from the data retrieved by the application.

Customers often prefer to make contact by phone rather than fill out online forms. This is especially true in sectors like consulting and sales. Data-driven marketing is faced with the task of evaluating generated data and then developing a marketing strategy accordingly. matelso can help streamline the process of extracting requisite information from phone calls. The software offers a range of functions, such as tracking digital footprints, as well as enriching incoming calls with information gathered from customer journeys. matelso software can also be adapted to meet the needs of different types of business users via a modular control panel. It is is available as a web-based SaaS (software as a service) application, meaning there's no requirement to install apps on any personal devices.

matelso also offers an optional virtual PBX system, with no on-site setup or hardware required. The software also features a call back opt-in function that offers more options for call-in customers. Callers can decide to not stay on hold, and instead, request a call back when agents are available.