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MightyCall vs VoIP.ms Comparison (2026)

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MightyCall

VoIP.ms logo

VoIP.ms

Overview

MightyCall's Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management.

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

20

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1.1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.8

96

5

4

3

2

1

40

27

11

7

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
60%
would recommend this app

4.8

698

5

4

3

2

1

571

107

14

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Even if I book a calendar appointment on their website (“Free White Glove Setup” the site says –
RV

Robert V.

IT Admin

“Fast Porting of numbers (faster than what they said to expect), ease of configuration for some administrative settings/tasks”
RV

Robert V.

IT Admin

“It does technically work, but it’s weird – I won’t get into the details but let’s just say MightyCall should have a dedicated Voicemail tab or something like that, yet they don't.”
RV

Robert V.

IT Admin

Pros

“The service provides great call quality, competitive pricing, and a wide range of useful features that have helped streamline my business communications.”
RZ

Roberto Z.

SEO

“Additionally, the ability to customize call routing and integrate with other systems is a huge advantage.”
RZ

Roberto Z.

SEO

“The call quality was fine but we have to press the Flash button to get a dial tone.”
ND

Nicholas D.

President

Cons

Also, with further questions about how can I see what phone line a customer is calling on, a support rep sent me a screenshot supposedly from the desktop app claiming you could see the phone line label for an active call, but when I replied back “My screen doesn’t quite look like that, what do I need to do or where do I go in the dashboard to see what you’ve screenshotted”, they ghosted me. And even their screenshot was showing some tiny weird element on the screen that is completely separate and far away from the "softphone" UI where you actually answer the call.
RV

Robert V.

IT Admin

Their support sent me a screenshot which they claimed is what the Android app shows when a call comes in and shows the label of the phone line being called, but I’ve never seen that screen myself, and attempts to schedule a training session with their sales team, both via email and their “online calendar booking” are ignored.
RV

Robert V.

IT Admin

“You literally cannot see what phone line a customer is calling into in many use cases (mobile app, softphone on PC), sales/support literally ignoring you a significant amount of time, can't buy voicemail boxes as add-ons - only full users $$$”
RV

Robert V.

IT Admin

Cons

“Used VoIP.ms back then, even stuck with them through the DDoS attacks that took them down for weeks and cost me a lot of money.”
Verified reviewer profile picture

Caleb B.

Founder

“Found out when calls started failing on a Saturday.”
Verified reviewer profile picture

Caleb B.

Founder

“Some of the calling rates to europe are not great.”
kg

kevin g.

Owner

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features71
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Auto-Dialer
  • Automated Attendant
  • Automatic Call Distribution
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customizable Reports
  • Dashboard
  • Email Management
  • Employee Directory
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Live Chat
  • Mobile Access
  • Monitoring
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Phone Key Input
  • Predictive Dialer
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Surveys & Feedback
  • Third-Party Integrations
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Total features41
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Auto-Dialer
  • Automated Attendant
  • Automatic Call Distribution
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customizable Reports
  • Dashboard
  • Email Management
  • Employee Directory
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Live Chat
  • Mobile Access
  • Monitoring
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Phone Key Input
  • Predictive Dialer
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Surveys & Feedback
  • Third-Party Integrations
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations5
  • Balto
  • HubSpot CRM
  • Salesforce Starter
  • Zapier
  • Zoho CRM
  • Total integrationsN/A
  • Balto
  • HubSpot CRM
  • Salesforce Starter
  • Zapier
  • Zoho CRM

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