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Neotel Call Center Software
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Call center, virtual PBX and CRM solution
Table of Contents
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Neotel Call Center Software - 2026 Pricing, Features, Reviews & Alternatives
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Neotel Call Center Software overview
What is Neotel Call Center Software?
Neotel is a call center software that offers a suite of features designed to help businesses create a more efficient and effective call center. With video calls, progressive & predictive dialer, SMS campaigns, and reporting features, agents can optimize customer service and ensure that customers receive the best possible experience.
The predictive dialer automatically assigns calls to agents based on their availability and skill level. Reporting allows supervisors to track response rates and other key metrics that will help improve business processes.
Starting price
Alternatives
with better value for money
Neotel Call Center Software’s user interface
Neotel Call Center Software reviews
Overall rating
4.5
/5
8
Positive reviews
88
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.5/10
5
4
3
2
1
5
2
1
0
0
Neotel Call Center Software's key features
Most critical features, based on insights from Neotel Call Center Software users:
All Neotel Call Center Software features
Features rating:
Neotel Call Center Software alternatives
Neotel Call Center Software
Starting from
No pricing info
Zendesk Suite
Starting from
39
Per month
CTM
Starting from
79
Per month
CallTools
Starting from
79.99
Per month
Neotel Call Center Software support options
Typical customers
Platforms supported
Support options
Training options
Neotel Call Center Software FAQs
Neotel Call Center Software has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Neotel Call Center Software support?
Neotel Call Center Software supports the following languages:
Spanish, English
Q. Does Neotel Call Center Software offer an API?
Yes, Neotel Call Center Software has an API available for use.
Q. What level of support does Neotel Call Center Software offer?
Neotel Call Center Software offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat