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Omnitracs One Logo

Fleet management solution for the transportation industry

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Omnitracs One - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Omnitracs One overview

What is Omnitracs One?

Omnitracs One is a cloud-based fleet management solution designed to help businesses in the transportation industry manage driver inspections, vehicle navigation, and staff communications. It lets users collect and store data related to fuel taxes, driver behavior, and vehicle inspections to generate reports, ensuring compliance with various regulations including DOT, HOS, IFTA, FMSCA, and ELD mandates.

Key features of Omnitracs One include fuel cost management, mileage tracking, order management, routing, carrier management, scheduling, and trip logs. The application stores custom, delivery-specific rules in a unified database for future reference, facilitating route optimization. Teams can assign routes to drivers, update customers about estimated delivery arrival times based on information gathered by GPS feeds, and monitor exceptions including speeding, missing customer time windows, and unplanned stops.

Omnitracs One comes with a critical event reporting (CER) module, which enables enterprises to keep track of critical vehicle safety events in real-time, such as lane departures, hard braking, and collisions. The critical event video (CEV) functionality helps teams gain visibility into risky driving behavior leading up to accidents, allowing businesses to determine where blame lies. Omnitracs One also offers tire health indicators, which graphically displays current tire pressure, location, temperature, and time of last measurement, enabling enterprises to regularly receive tire status updates in order to enhance safety and reduce the requirement of roadside assistance.

Starting price

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Pros & Cons

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Driver Tracking

Fleet Management

Customer Support

Ease of Use

Truck Tracking

Omnitracs One’s user interface

Ease of use rating:

Omnitracs One pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(15)
3-4(24)
5(22)

What do users say about Omnitracs One?

Well their customer service is horrendous and it’s impossible to ever get an answer that is helpful.

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Who uses Omnitracs One?

Based on 61 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Transportation/Trucking/Railroad
Translation and Localization
Construction
Food & Beverages
Others

Use cases

GPS Tracking
Fleet Management
Logistics
Route Planning
Trucking

Omnitracs One's key features

Most critical features, based on insights from Omnitracs One users:

Real-Time monitoring
Real-Time reporting
Trip logs
Maintenance management
GPS
Routing
Mileage tracking
Driver management
Fuel management
Scheduling

All Omnitracs One features

Features rating:

Accounting integration
Alerts/Notifications
API
Barcoding/RFID
Carrier management
Cost tracking
CRM
Customizable reports
Dispatch management
Drag & drop
Driver management
EDI
Employee management
Equipment maintenance
Fleet management
Fuel Cost Management
Fuel management
Fuel tracking
GPS
Historical reporting
IFTA reporting
Job management
Live driver tracking
Maintenance management
Mileage tracking
Mobile access
Mobile alerts
Monitoring
Order management
Performance metrics
Real-Time analytics
Real-Time monitoring
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Route history
Route optimization
Routing
Scheduling
Shipment tracking
SMS messaging
Status tracking
Territory management
Third-Party integrations
Tire management
Transportation management
Trip logs
Vehicle information
Vehicle management
Vehicle tracking
VIN lookup
Work order management

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Per month

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Omnitracs One integrations (2)

Integrations rated by users

We looked at 61 user reviews to identify which products are mentioned as Omnitracs One integrations and how users feel about them.

Integration rating: 3.0 (1)

Need to keep the WMS and Omnitracs in sync so that users do not have to do repetitive work

OL

Omar L.

Director of IT

Other top integrations

Omnitracs One customer support

What do users say about Omnitracs One customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Omnitracs One customer support.

A limited number of users found Omnitracs One's customer support team attentive, responsive, and helpful during implementation.

Certain users appreciated the knowledgeable support staff and quick answers to technical questions.

A few users felt the support team was easy to reach and provided high-quality assistance, especially for those less tech-savvy.

A significant portion of users reported poor customer service, with slow response times and unresolved issues.

Broad user base experienced difficulties reaching support, citing ignored emails and lack of follow-up from sales and tech teams.

Widely noted by reviewers, support during product implementation and equipment problems was inconsistent and often unsatisfactory.

Support options

Faqs/forum
Email/help desk
Phone support
Knowledge base

Training options

In person
Webinars
Documentation
Live online

To see what individual users say about Omnitracs One's customer support, check out the review snippets below.

“The implementation of Omnitracs was a smooth process thanks to the technical support provided by Solera.”

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Christine H.

Senior Director Information Technology

“I would say apart from the Cons highlighted, Omnitracs is a good Provider and still very much active in the industry.”

OJ

Olalekan J.

Analyst

“They won't return emails and when you call tech support, they just say they can't help because the sales team has to implement your product.”

KK

Kathy K.

Risk Manager

“Very poor customer service from Omnitracs tech support.”

JF

Jamie F.

Director of Compliance / Asset Manager

Omnitracs One FAQs

Q. Who are the typical users of Omnitracs One?

Omnitracs One has the following typical customers:
Mid-size Business, Large Enterprises, Small Business

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Q. Does Omnitracs One support mobile devices?

Omnitracs One supports the following devices:
iPhone, iPad, Android


Q. What level of support does Omnitracs One offer?

Omnitracs One offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base

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