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Motive Logo
Motive
4.5
(1.3K)

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The modern fleet management & GPS tracking platform.

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Motive Pricing, Features, Reviews and Alternatives

Motive product overview

What is Motive?

Motive, formerly KeepTruckin, builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses across industries, including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, & delivery.

Key benefits of using Motive

- Real-time GPS tracking for drivers, vehicles, high-value assets, and geofenced locations from a single dashboard. View
current traffic conditions for added context and ETA accuracy.

- Review location history and view video footage to verify where drivers were and when.

- Identify high-risk drivers with customizable Driver Scorecards and protect yourself with video footage when an accident
occurs with fully-integrated dashcams.

- Easy-to-use compliance including DVIRs, IFTA, and the #1 rated ELD solution.

- Streamline driver communication with instant messaging. Send photos, documents, and dispatch/job information.

- Reduce fuel usage with idle time reporting, prevent breakdowns with vehicle diagnostics alerts, and save money with
built-in 4G LTE WiFi.

- Easily integrate with your other solutions through the Motive App Marketplace

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
24/7 (Live rep)
Phone Support
Knowledge Base

Training options

Documentation
Videos
Webinars
Live Online

Motive pricing information

Value for money

4.3

/5

1.3K

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Motive features

Functionality

4.5

/5

1.3K

Total features

53

16 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
Third Party Integrations
API
Workflow Management
Document Management

Functionality contenders

Motive users reviews

Overall Rating

4.5

/5

1.3K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.66/10
Rating distribution

5

4

3

2

1

965

296

66

21

44

Pros
The thing I liked most about the program is it is easy to use and if an issue arrives the customer service is amazing and excess able immediately.
I love the ease of getting reports for my IFTA information. Anytime I have had to call I get great help.
The daily logs are easly to find and down load. The tracking works awesome, the fact that all my info is at my finger tips so i don't have to walk to each truck is awesome.
Cons
Otherwise, he did not mention any changed on my previous contract, but the price. I regret to sign it because I was completely deceived by him.
Reports difficult to combine for a full-service report (such as an IFTA audit). The dashcam feature is annoying, it doesn't always work, and right now is out of service.
Very slow to implement changes/fixes/new features. Mobil App for Manager has terrible units view (Grouping units under one dot its craziness).

Overall rating contenders

Overall Rating

Fully Vetted System

Reviewed 5 months ago

Transcript

Peter M.: My name is Peter. I am the partner relations and regulatory compliance manager for a family...

ET
AvatarImg

Eugene T.

Owner/Operator

Transportation/Trucking/Railroad, self-employed

Review source

Overall Rating

Dishonesty

Reviewed 3 months ago

Transcript

Eugene: My name is Eugene. I'm the owner of my business. I give Motive, which was formerly KeepTruckin,...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Ease of use for all to use

Reviewed 3 months ago
Pros

It's easy and convenient to use I think all can benefit from the importance of this device

Cons

Nothing really I actually like the device so nothing to not like

Vendor response

Thank you for reaching Motive support, formerly KeepTruckin. We hope you are doing well. Please visit our portal https://gomotive.com/careers or email your resume at pk-hr@gomotive.com. The hiring team will reach out to you if there are any suitable vacancies.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Wouldn't want to do this with it.

Reviewed 2 months ago

Customer service is fantastic, quick, and thorough. Trucking is much easier with the Motive system and I don't think I'd want to go back to how we did this before Motive.

Pros

GPS location and the clear, clean camera videos are my favorite services of Motive. I use GPS tracking often along with the geofencing. It allows me to give very quick answers to my customers when they need updates on my driver's location. Trip history is also a great tool for exact mileage of each leg of a hauled load when extra stops are added last minute.

Cons

The geofence entry/exit notifications do not come to my inbox as quickly as I would like but I still love the feature. Getting the reports that I need is cumbersome for me.

Vendor response

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Motive Current Status Review

Reviewed 2 months ago

Middle of the road.

Pros

Fleet view. Fleet view. Safety events. safety events, fleet view safety events fleet view safety events

Cons

Inconsistency of dash cameras. One report will read the trucks dash cam is working, then sometimes you go to Fleet View to update status and it does not update....downloading wheel just sits there and spins. Creates concerns about whether or not the dahs cam is working. Is it working? Who knows?

Vendor response

We're so sorry to hear that you did not have a great experience using Motive's services! We are interested in learning more about the difficulties that you are experiencing. Can you please email your comments to support@gomotive.com or call our 24/7 support line at 855-434-3564.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Motive Review

Reviewed 3 months ago

Overall experience is very good and very happy with the products, software and customer service.

Pros

Accessibility and relative ease of use. User friendly.

Cons

The “touchy” tracking nature of the ELD when the truck is moving slowly though will put the driver in driving duty status when in Off Duty or Sleeper status.

Vendor response

Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great all-in-one platform

Reviewed 2 months ago

I am happy with Motive. I like having so many modules in a single platform. We utilize the API which is now a central part of our maintenance plan.

Pros

Motive is a forward-thinking company. The recent rebranding shows that this is not a stagnant project. Motive is always releasing new features that add value.

Cons

I dont really have a major con to list. There are times when an ELD driving event may be logged incorrectly - often at the fault of the driver, and it would be nice to edit those events; if compliance allows it.

Vendor response

Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.

Motive FAQs and common questions

How do I use Motive ELD?

To use Motive ELD, you will need a Motive login for your fleet. You can then create a new vehicle on the fleet dashboard and edit that vehicle's profile to assign the new vehicle gateway. You can use the ELD for break alerts, tracking hours, and keeping records of driven distances.


How much does Motive cost?

Motive's pricing depends on the products chosen and the number of vehicles or assets you operate.


How do you use a Split Sleeper Berth on Motive?

Split Sleeper is a toggle on the Driver App that allows drivers to split their required 10-hour off-duty shifts. The toggle is only available once the minimum requirement of at least 2 hours into sleeper berth/off-duty is achieved. You can then turn on multiple clocks to break off-duty time into multiple periods.


How do I add a co-driver on Motive?

To add a co-driver on Motive, sign in to the Driver App. Click on "Logs," and select "Form." Click on "Other" and select the "Co-Driver" field. Enter the co-driver's name and information, then click "Save."


How do I use Motive?

To use Motive, you will first need to create an account. This will allow you to bring your operations online by using the IoT platform to connect your equipment, vehicles, and facilities. You will then be able to use AI-powered apps for vehicle tracking, driver safety, ELD compliance, etc.


Is Motive free?

No, Motive is not free to use. You will need to contact Motive directly for pricing information.


How do I get Motive ELD?

You can get Motive ELD by downloading the Motive Driver App. It is available for iOS and Android.

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