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Motive Logo
Motive
4.5
(1.5K)

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The modern fleet management & GPS tracking platform.

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(23)

Motive Pricing, Features, Reviews and Alternatives

Motive product overview

What is Motive?

Motive, formerly KeepTruckin, builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses across industries, including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, & delivery.

Key benefits of using Motive

- Real-time GPS tracking for drivers, vehicles, high-value assets, and geofenced locations from a single dashboard. View
current traffic conditions for added context and ETA accuracy.

- Review location history and view video footage to verify where drivers were and when.

- Identify high-risk drivers with customizable Driver Scorecards and protect yourself with video footage when an accident
occurs with fully-integrated dashcams.

- Easy-to-use compliance including DVIRs, IFTA, and the #1 rated ELD solution.

- Streamline driver communication with instant messaging. Send photos, documents, and dispatch/job information.

- Reduce fuel usage with idle time reporting, prevent breakdowns with vehicle diagnostics alerts, and save money with
built-in 4G LTE WiFi.

- Easily integrate with your other solutions through the Motive App Marketplace

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
24/7 (Live rep)
Phone Support
Knowledge Base

Training options

Documentation
Videos
Webinars
Live Online

Motive pricing information

Value for money

4.2

/5

1.5K

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Motive features

Functionality

4.4

/5

1.5K

Total features

61

17 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Third Party Integrations
Reporting/Analytics
API
Workflow Management
Document Management

Functionality contenders

Motive users reviews

Overall Rating

4.5

/5

1.5K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.58/10
Rating distribution

5

4

3

2

1

1K

344

86

29

59

Pros
The thing I liked most about the program is it is easy to use and if an issue arrives the customer service is amazing and excess able immediately.
I love the ease of getting reports for my IFTA information. Anytime I have had to call I get great help.
The daily logs are easly to find and down load. The tracking works awesome, the fact that all my info is at my finger tips so i don't have to walk to each truck is awesome.
Cons
Otherwise, he did not mention any changed on my previous contract, but the price. I regret to sign it because I was completely deceived by him.
Reports difficult to combine for a full-service report (such as an IFTA audit). The dashcam feature is annoying, it doesn't always work, and right now is out of service.
Very slow to implement changes/fixes/new features. Mobil App for Manager has terrible units view (Grouping units under one dot its craziness).

Overall rating contenders

PM
AvatarImg

Peter M.

Partner Relations

Transportation/Trucking/Railroad, 11-50 employees

Review source

Overall Rating

Fully Vetted System

Reviewed a year ago

Transcript

Peter M.: My name is Peter. I am the partner relations and regulatory compliance manager for a family...

CT
AvatarImg

Charles T.

Co-Owner

Transportation/Trucking/Railroad, 1-10 employees

Review source

Overall Rating

Functional, Dependable, easy, complete.

Reviewed 3 months ago

Transcript

Charles: Hi, I'm Charles, co-owner of North Georgia Tank Lines, and I'm giving Motive a four out of five....

AR
AvatarImg

Verified reviewer

Automotive, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The best software I never use

Reviewed a year ago

It has allowed me to refocus my route tracking and better assist my driving partners in case of traffic jams and give them better directions to quickly complete errands and trips.

Pros

The application is great for route tracking and especially when it comes to doing a route review it is great. I like more its ease of deployment and it doesn't need a high internet speed to work.

Cons

The only drawback is that the application has a latency in some areas less covered by the internet network but I think it's not really the fault of the application but the internet

Vendor response

Hi, Thank you for the wonderful review! Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.

mm
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matt m.

Transportation/Trucking/Railroad, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

old eld

Reviewed a month ago

it was ok may not go back to them because of the contracts and price

Pros

integration was easy but the costs are to high

Cons

cost alot of money for what its used for and all they want to do is lock you into 3 year contracts and when you loose your bushiness all they care about is the fact you owe them for the rest of the contract

Vendor response

We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.

RF
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Ronnie F.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

To controlling.

Reviewed a month ago

Ok if you want to be controlled.

Pros

They control and watch and track everything you do. So be careful with this device. Great customer service and very knowledgeable about their products. I am getting tired of them cause there is no freedom with them. I work local now so I don’t do any over the road with them if I was over the road I will not use them.

Cons

Too much controlling. They love your log open so they know where you are at all time. Yes I should log out you say. Nooooo the device should automatically log out if I am at home and 30 miles away from my truck.

Vendor response

We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.

DC
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David C.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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The Good, the Bad and the Evil of Motive

Reviewed 3 months ago

Early on they were great, had contacts in the business, would promote them on my Hotshot-USA Resource Network as an affiliate, I found them new business and told my members about them. Earned commissions that they told me were on the way. Got one but never got the rest. When I asked about them they could not tell me anything. As a ELD gateway, they are the premium service and the standard for the trucking business. They have a lot of great features, and fairly easy to use. They may just be too big and global , and need to organize a little better. I like them but I am always looking for another partner to work with, to promote and to eventually use for my trucks. I think they are overpriced and have lost the connection with some of their market.

Pros

When you are out on the road and need customer support, they are always a phone card away and very knowledgeable help. Have all the features and more that a Trucking Business needs, and should implement into their business. Keeps records, reports, and other features so that Governmental agencies, DOT, FMCSA, Insurance entities can share your records.

Cons

They lock you into service, too expensive, when you need reports or features such as fuel logs, they charge you more and lock you further into the program. When you do pay for an added feature, that you need immediately, such as Fuel Hub, they take their time to install, then they never show you how to have your drivers log in their fuel purchases. When you work with them to promote their product and...

Vendor response

Wow, thank you for the great review! We're glad to hear that you're happy with our service. Please feel free to spread the word and If you have any questions or need assistance, our support team is always here for you via email at support@gomotive.com or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you.

HN
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Heidi N.

Transportation/Trucking/Railroad, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Love Motive

Reviewed 21 days ago

We’ve had motive for several years now. The product and support are top notch.

Pros

Having the mileage available for reports, being able to track where the truck is at in bad cell phone areas and access to logs to save is invaluable to me.

Cons

Nothing. I have no complaints about this product.

Vendor response

Wow, thank you so much for your kind words! 🎉 We're thrilled that you're enjoying our service. If you have any friends who might also benefit from what we offer, please feel free to share the love! And if you need anything else, don't hesitate to reach out to us at support@gomotive.com or give us a call at (855) 434-3564. Our 24/7 Support Line is always here to help. Thanks again! 🤗

Motive FAQs

How do I use Motive ELD?

To use Motive ELD, you will need a Motive login for your fleet. You can then create a new vehicle on the fleet dashboard and edit that vehicle's profile to assign the new vehicle gateway. You can use the ELD for break alerts, tracking hours, and keeping records of driven distances.

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How much does Motive cost?

Motive's pricing depends on the products chosen and the number of vehicles or assets you operate.

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How do you use a Split Sleeper Berth on Motive?

Split Sleeper is a toggle on the Driver App that allows drivers to split their required 10-hour off-duty shifts. The toggle is only available once the minimum requirement of at least 2 hours into sleeper berth/off-duty is achieved. You can then turn on multiple clocks to break off-duty time into multiple periods.

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How do I add a co-driver on Motive?

To add a co-driver on Motive, sign in to the Driver App. Click on "Logs," and select "Form." Click on "Other" and select the "Co-Driver" field. Enter the co-driver's name and information, then click "Save."

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How do I use Motive?

To use Motive, you will first need to create an account. This will allow you to bring your operations online by using the IoT platform to connect your equipment, vehicles, and facilities. You will then be able to use AI-powered apps for vehicle tracking, driver safety, ELD compliance, etc.

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Is Motive free?

No, Motive is not free to use. You will need to contact Motive directly for pricing information.

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How do I get Motive ELD?

You can get Motive ELD by downloading the Motive Driver App. It is available for iOS and Android.

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