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Motive Logo

The modern fleet management & GPS tracking platform.

Motive Pricing, Features, Reviews and Alternatives

Motive product overview

What is Motive?

Motive, formerly KeepTruckin, builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses across industries, including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, & delivery.

Key benefits of using Motive

- Real-time GPS tracking for drivers, vehicles, high-value assets, and geofenced locations from a single dashboard. View
current traffic conditions for added context and ETA accuracy.

- Review location history and view video footage to verify where drivers were and when.

- Identify high-risk drivers with customizable Driver Scorecards and protect yourself with video footage when an accident
occurs with fully-integrated dashcams.

- Easy-to-use compliance including DVIRs, IFTA, and the #1 rated ELD solution.

- Streamline driver communication with instant messaging. Send photos, documents, and dispatch/job information.

- Reduce fuel usage with idle time reporting, prevent breakdowns with vehicle diagnostics alerts, and save money with
built-in 4G LTE WiFi.

- Easily integrate with your other solutions through the Motive App Marketplace

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
24/7 (Live rep)
Phone Support
Knowledge Base

Training options

Documentation
Videos
Webinars
Live Online
In Person

Motive pricing information

Value for money

4.2

/5

1.6K

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Motive features

Functionality

4.4

/5

1.6K

Total features

115

19 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
Reporting/Analytics
API
Workflow Management
Data Import/Export

Functionality contenders

Motive users reviews

Overall Rating

4.5

/5

1.6K

Positive reviews

89

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.55/10
Rating distribution

5

4

3

2

1

1.1K

357

90

33

63

Pros
The thing I liked most about the program is it is easy to use and if an issue arrives the customer service is amazing and excess able immediately.
I love the ease of getting reports for my IFTA information. Anytime I have had to call I get great help.
The daily logs are easly to find and down load. The tracking works awesome, the fact that all my info is at my finger tips so i don't have to walk to each truck is awesome.
Cons
Otherwise, he did not mention any changed on my previous contract, but the price. I regret to sign it because I was completely deceived by him.
Reports difficult to combine for a full-service report (such as an IFTA audit). The dashcam feature is annoying, it doesn't always work, and right now is out of service.
Very slow to implement changes/fixes/new features. Mobil App for Manager has terrible units view (Grouping units under one dot its craziness).

Overall rating contenders

CT
AvatarImg

Charles T.

Co-Owner

Transportation/Trucking/Railroad, 1-10 employees

Review source

Overall Rating

Functional, Dependable, easy, complete.

Reviewed a year ago

Transcript

Charles: Hi, I'm Charles, co-owner of North Georgia Tank Lines, and I'm giving Motive a four out of five....

PM
AvatarImg

Peter M.

Partner Relations

Transportation/Trucking/Railroad, 11-50 employees

Review source

Overall Rating

Fully Vetted System

Reviewed 2 years ago

Transcript

Peter M.: My name is Peter. I am the partner relations and regulatory compliance manager for a family...

AvatarImg

Verified reviewer

Food & Beverages, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Owner Operator using the app.

Reviewed a year ago

Like I said it's very easy to use and the logbook never glitches and the camera always has quality and easy to get a video when you need one

Pros

The app and the devices never give me any problems as long as been using it. I prepaid for two years and now I don't have to worry about any monthly payments.

Cons

My old app use to let me change the status from driving or to pc. Motive makes u stop for like 2 seconds before you change toys status.

Vendor response

Wow, thank you for the great review! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at support@gomotive.com or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!

KA
AvatarImg

Kafi A.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Motive review

Reviewed 2 months ago

Its okay could be better when its not accurate it causes problems for myself and my colleagues

Pros

When its working its very good and is very useful

Cons

Not very accurate which causes some trouble for me and my coworkers

Vendor response

Hey Kafi! Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word. If you do face any issues such as location accuracy or any other issue, please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. Thank you!

SS
AvatarImg

Stephanie S.

Transportation/Trucking/Railroad, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Safety Director

Reviewed 2 months ago

Decent. Gave me what we needed for right then but not long term.

Pros

An electronic option for paper logs to help drivers feel in everything that they are supposed to.

Cons

Customer Service and the fact that they are still working on a lot of features.

Vendor response

Hey Stephanie! We're sorry to hear that you didn't have a great experience using Motive! Please provide us with your contact details so we can reach out to you to address your concerns and improve your experience. Moreover, for further queries please feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564. Thank you!

RS
AvatarImg

Rene S.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

User Friendly

Reviewed 4 months ago

I really like this product. Its very easy to use and navigate.

Pros

You can use it anywhere to track drivers. Very user friendly.

Cons

I run multiple reports daily. I would love to see more reporting features.

Vendor response

Thank you for your positive review! We're glad to hear that you find Motive user-friendly and convenient for tracking drivers anywhere. We appreciate your feedback about the reporting features and will consider it for future improvements. If you have any further suggestions or need assistance, please reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564. We're here to help!

JB
AvatarImg

Jorge B.

Logistics and Supply Chain, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best fleet management tool!

Reviewed a month ago

The interface is easy to use, which simplifies the tasks, the features are very comprehensive

Pros

How accurate it is about driver's location, how user friendly it is

Cons

Some pop up messages can be annoying, these might show up when doing some importan work

Vendor response

Thank you for the wonderful review, Jorge! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Motive FAQs

How do I use Motive ELD?

To use Motive ELD, you will need a Motive login for your fleet. You can then create a new vehicle on the fleet dashboard and edit that vehicle's profile to assign the new vehicle gateway. You can use the ELD for break alerts, tracking hours, and keeping records of driven distances.


How much does Motive cost?

Motive's pricing depends on the products chosen and the number of vehicles or assets you operate.


How do you use a Split Sleeper Berth on Motive?

Split Sleeper is a toggle on the Driver App that allows drivers to split their required 10-hour off-duty shifts. The toggle is only available once the minimum requirement of at least 2 hours into sleeper berth/off-duty is achieved. You can then turn on multiple clocks to break off-duty time into multiple periods.


How do I add a co-driver on Motive?

To add a co-driver on Motive, sign in to the Driver App. Click on "Logs," and select "Form." Click on "Other" and select the "Co-Driver" field. Enter the co-driver's name and information, then click "Save."


How do I use Motive?

To use Motive, you will first need to create an account. This will allow you to bring your operations online by using the IoT platform to connect your equipment, vehicles, and facilities. You will then be able to use AI-powered apps for vehicle tracking, driver safety, ELD compliance, etc.


Is Motive free?

No, Motive is not free to use. You will need to contact Motive directly for pricing information.


How do I get Motive ELD?

You can get Motive ELD by downloading the Motive Driver App. It is available for iOS and Android.

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