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Ooma Office vs Zoom Phone Comparison (2026)

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Ooma Office

Zoom Phone

Overview

Ooma Office is an award-winning and affordable business VoIP solution for any size business. Pricing starts at $19.95/user/month and there are no contracts. We offer two service plans, designed to suit a variety of business needs.

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

19.95

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

248

162

Value for money

Ease of use

Features

Customer support

78%

would recommend this app

4.5

246

157

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

Pros

“The system offers solid call quality, useful virtual office features, and an easy way to set up multiple business line phone numbers without a large upfront investment.”

Jordan V.

Insurance Account Executive

“It is a better value compared to my local phone company to have multiple phone lines, and they make it easy to manage them on their portal.”

Michael W.

President

“They still charge a full $20 if you just need a line for a fax machine that doesn't have any other calling features needed.”

Michael W.

President

Pros

“There was a tiny learning curve when compared to Zoom Video Calls however it was nothing the documentation couldn't help with.”

Sebastian C.

Information Technology Intern

“Since last year, I've been using Zoom for both work meetings and online classes, and I really enjoy how it doesn't take up a lot of phone storage and allows you to utilise it from anywhere.”

Amar B.

Customer Support

“My communications are now safe, secure and effective with Zoom Phone because it supports inbound and outbound calling through the public switched telephone network.”

Ascah M.

Content Writer

Cons

“However, when I added multiple lines with different area codes, there was no clear warning or confirmation that each new number would result in an added monthly charge.”

Jordan V.

Insurance Account Executive

“The VOIP phone service was extremely glitchy, leaving clients unable to reach our team to manage their schedules on more than several occasions over the time period in which we used the product.”

Rachel P.

Physical Therapist operations manager

“I only realized this after receiving notifications that my credit card had been charged approximately $14.95 per number.”

Jordan V.

Insurance Account Executive

Cons

“Sometimes it takes a little bit to load especially if you don’t have it preset up prior to starting.”

Andrena T.

Administration

“The mobile app keeps asking me to turn on location services, which I don't want to do because it drains the battery on my phone.”