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PoliteMail Logo

Email automation & analytics plugin for Outlook & Exchange

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PoliteMail - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2025

PoliteMail overview

What is PoliteMail?

PoliteMail is a plugin built for Microsoft Outlook, Exchange and Office 365, which helps organizations send email broadcasts to employees and analyze their engagement through actionable metrics such as open, click, and read-time rates. Features include customizable branding, filtered views, user group management, campaign creation, and reporting.

The application offers a template builder tool, which enables businesses to create responsive HTML pages or import pre-existing compatible HTML codes to design mails. PoliteMail allows users to customize fonts and colors across templates and add or replace content within Outlook. HR teams can also gain insights into employee engagement by conducting email surveys and polls. It lets managers schedule emails for a specific date and time based on recipients or senders' time zones.

Using PoliteMail’s analytics module, administrators can track recipients' responses by measuring rate of attention and effectiveness. Managers can use the heatmap feature to monitor how readers are viewing content and determine suitable placements for messages or links. It also helps businesses aggregate email addresses into distribution or mailing lists and create multiple custom fields such as a home address, job title, or mobile number to send bulk messages across different branches or recipient types.

Starting price

100 /
per year

Alternatives

with better value for money

PoliteMail’s user interface

Ease of use rating:

PoliteMail reviews

Overall rating

4.2

/5

16

Positive reviews

75

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.8/10
Rating distribution

5

4

3

2

1

9

3

3

0

1

Pros
“Im still using the outdated version of it and still working like a charm. The support team is outstanding and ready to login remotely and support you as soon as you submit your help ticket.”
RS

Roland S.

Chief Information officer

“Beyond that, and more importantly, it provides rich data that highlights how well your communication performed. As communicators or marketers, we spend a great deal of time on our messaging.”
AB

Alexandra B.

Dir Internal Comms

“We also really like that we get analytics now, so we can assess the engagement levels of our audience. The PM team also responds promptly whenever we need support, which is great.”
TS

TE S.

Communications Specialist

Cons
“After I would send, emails consistently get lost and other glitches constantly occur, such as politemail crashing my Outlook.”
BF

Benjamin F.

Communications Specialist

“I can't see the GIFs, also on Pre-flight. As I am in Europe, Pacific time can be challenging when I have a problem or question.”
GK

Gamze K.

Marketing Graphic Design Manager

“One of the missing features is being able to export all the campaign result in an editable format into pdf.”
RS

Roland S.

Chief Information officer

Who uses PoliteMail?

Based on 16 verified user reviews.

Company size

Midsize Businesses

Enterprises

Small Businesses

Top industries

Financial Services
Health, Wellness and Fitness
Pharmaceuticals
Utilities
Others

Use cases

- Not enough reviews
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-
-
-
-

PoliteMail's features

Features rating:

A/B testing
Activity/News feed
Alerts/Notifications
API
Audience targeting
Campaign management
CAN-SPAM compliance
Click tracking
Contact management
Customer surveys
Customizable branding
Customizable fields
Customizable templates
Email campaign management
Email Distribution
Email management
Email marketing
Email templates
Email tracking
Engagement tracking
List management
Location tracking
Mailing List Management
Mobile optimization
Newsletter management
Reporting & statistics
Reporting/Analytics
Scheduling
Screen sharing
Survey/Poll management
Surveys & feedback
Team management
Template management
WYSIWYG editor

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PoliteMail pricing

Value for money rating:

Starting from

100

Per year

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about PoliteMail price and value

Value for money rating:

To see what individual users think of PoliteMail's price and value, check out the review snippets below.

“Im still using the outdated version of it and still working like a charm. The support team is outstanding and ready to login remotely and support you as soon as you submit your help ticket.”
RS

Roland S.

Chief Information officer

“Beyond that, and more importantly, it provides rich data that highlights how well your communication performed. As communicators or marketers, we spend a great deal of time on our messaging.”
AB

Alexandra B.

Dir Internal Comms

PoliteMail integrations (2)

PoliteMail support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
24/7 (Live rep)
Knowledge Base

Training options

Live Online
In Person
Documentation

PoliteMail FAQs

Q. Who are the typical users of PoliteMail?

PoliteMail has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does PoliteMail support?

PoliteMail supports the following languages:
English


Q. Does PoliteMail offer an API?

Yes, PoliteMail has an API available for use.


Q. What level of support does PoliteMail offer?

PoliteMail offers the following support options:
Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base

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