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PostScan Mail Logo

Your Virtual Mail. Delivered.

Table of Contents

PostScan Mail - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

PostScan Mail overview

What is PostScan Mail?

PostScan Mail transforms how you receive, access, and manage your postal mail and packages—making traditional mailing hassles a thing of the past. You start by selecting a subscription plan online, with pricing beginning at just $10 per month and a 30-day money-back guarantee so you can try it risk-free. You can pay using a credit card or PayPal. Next, you choose from a large network of U.S. and international mailing addresses. Each option provides a real street address and a unique mailbox number, creating a professional, secure virtual address ideal for both personal and business use.

To begin receiving mail, you'll complete USPS Form 1583, which legally authorizes PostScan Mail to accept mail on your behalf. This step can be completed through a built-in online notarization tool or by visiting any notary of your choice. Once your account is activated, you can start using your new address. Update your senders or file a USPS change-of-address form to reroute your mail to your new virtual mailbox. As mail is received at the facility—whether it’s sent via USPS, FedEx, UPS, DHL, or Amazon—PostScan Mail staff will scan the front of each envelope or package and upload a digital preview to your secure online account.

You’ll receive instant email and mobile notifications as soon as new mail arrives. From your dashboard, you can view images of each item, along with metadata like sender, date received, and status. Each item is assigned a unique mail ID for easy reference. Once items are visible in your mailbox, you're in control. You can request to have any envelope opened and the contents scanned into a high-resolution PDF. You can forward packages and letters to any address worldwide using your choice of carrier. If an item is unwanted, you can instruct the team to securely shred or recycle it. If the location is nearby, you can also choose to pick up mail in person.

Your documents can be sorted into folders, shared with others by email, or downloaded for archiving. Access is available around the clock via your desktop or the PostScan Mail mobile app for iOS or Android—so you can manage your mail from home, while traveling, or from your office. Security is built into the experience, with two-factor authentication, strong encryption, reCAPTCHA protection, and the ability to log out of all active sessions. This ensures that your mail and data remain private and protected.

PostScan Mail is a flexible solution that adapts to a wide range of users, from digital nomads and remote professionals to e-commerce businesses, legal firms, and enterprise mailrooms. It provides tools for document digitization, secure delivery management, and package forwarding—all tailored to your specific needs. With 7-day customer support and scalable plans for all volume levels, PostScan Mail offers a streamlined, modern alternative to traditional PO boxes and physical offices—giving you control, convenience, and confidence in your mail handling.

Key benefits of using PostScan Mail

When we receive your mail, our highly trained operators take immediate action. We quickly scan the front of your mail envelope or package label and make it available online. Simply log into your virtual mailbox and decide how you would like to handle each item.

Starting price

10 /
per month

Alternatives

with better value for money


Pros & Cons

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Responsiveness

Accuracy

Locations

Timeliness

PostScan Mail’s user interface

Ease of use rating:

PostScan Mail pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(17)
3-4(36)
5(67)

What do users say about PostScan Mail?

Users report PostScan Mail makes managing mail remotely convenient, with features like mail scanning, forwarding, and notifications that save time and reduce paper clutter. They find it useful for frequent travelers, appreciate having multiple address options, and say the pricing is generally reasonable compared to competitors. Some mention the service helps maintain privacy and is easy to use.

Reviewers indicate that customer support experiences are mixed, with some praising responsiveness and others frustrated by slow replies or unresolved issues. They feel mail and document scanning can be slow, and occasional technical glitches or delays in forwarding mail can cause inconvenience.

Select to learn more


Who uses PostScan Mail?

Based on 120 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Internet
Information Technology and Services
Marketing and Advertising
Others

Use cases

Mailroom Management
Email Management

PostScan Mail's key features

Most critical features, based on insights from PostScan Mail users:

Delivery tracking
Alerts/Notifications
Intelligent mail support
Duplicate Management
Shipping management
Package tracking

All PostScan Mail features

Features rating:

Document storage
Activity dashboard
API
Chat/Messaging
Data security
Delivery management
Mobile app
Multiple user accounts
Search/Filter
Shared inboxes
Status tracking
Support ticket management

PostScan Mail alternatives

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10

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Click2Mail logo
visit website

Starting from

0.40

One-time payment

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Free version
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Customer Support

PostScan Mail pricing

Value for money rating:

Starting from

10

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about PostScan Mail price and value

Value for money rating:

To see what individual users think of PostScan Mail's price and value, check out the review snippets below.

“The software is easy to use...but the best part about PostScanMail is the staff. I have a great relationship with them.”
TW

Tevya W.

VP of Finance

“They have a amazing customer support and the cost is pretty good comparing to the other providers of the market. I signed up and rent a mailbox box with them.”
Verified reviewer profile picture

Carolina P.

PostScan Mail integrations (1)

Top integrations

PostScan Mail customer support

What do users say about PostScan Mail customer support?

Customer support rating:

We analyzed 26 verified user reviews to identify positive and negative aspects of PostScan Mail customer support.

A fair number of users highlight friendly, responsive, and helpful customer service that handles requests efficiently.

A portion of users report unhelpful or unresponsive support, lack of weekend availability, and difficulty reaching live assistance.

Support options

Email/help desk
Chat
Knowledge base
Phone support
Faqs/forum

Training options

Live online
In person
Documentation

To see what individual users say about PostScan Mail's customer support, check out the review snippets below.

“Customer service has also been great to work with when I have the odd special request or technical question.”

ML

Michael L.

Co-Founder, Software Engineer, Entrepreneur

“The staff is super helpful and provides great customer service. ”

CM

Charde M.

“Customer service is not very helpful and there is no one on site to talk to; just a centralized customer service. Since we had problems and have gotten credits in the past, the last time I had a big issue with the mailbox being closed for a week without notice, they told me that I couldn't get a credit since I had already had one in the past.”

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Eileen M.

Marketing & Operations Manager

PostScan Mail FAQs

Q. What type of pricing plans does PostScan Mail offer?

PostScan Mail has the following pricing plans:
Starting from: $10.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of PostScan Mail?

PostScan Mail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does PostScan Mail support?

PostScan Mail supports the following languages:
English


Q. Does PostScan Mail support mobile devices?

PostScan Mail supports the following devices:
Android, iPad, iPhone


Q. Does PostScan Mail offer an API?

No, PostScan Mail does not have an API available.


Q. What other apps does PostScan Mail integrate with?

PostScan Mail integrates with the following applications:
AfterShip


Q. What level of support does PostScan Mail offer?

PostScan Mail offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum

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