PostScan Mail Pricing, Features, Reviews & Alternatives

PostScan Mail

Your Virtual Mail. Delivered.

4.23/5 (109 reviews)

PostScan Mail overview

What is PostScan Mail?

To get started, select a plan and a mailing address. We offer both PO box and street addresses. We'll receive your mail and package deliveries, scan the front of the envelope or package label and notify you of it's arrival. Simply log into your mailbox and request to open and scan, recycle or forward the mail item.
www.certifixlivescan.com

Pricing

Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, China and 5 other markets, Germany, India, Japan, Mexico, United Kingdom

Supported languages

English
PostScan Mail - How it works

PostScan Mail user reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.2
  4.4
  4.3
Oscar T.

Effective remote postmail management.

Used daily for 1-2 years
Reviewed 2018-06-17
Review Source: Capterra

Pros
Postscan mail eliminates the need to manage our US mailbox physically . Without being physically present in the united states ,we have been able to receive mails sent to our postbox digitally ,and pass instructions on what to with them via the Postscan mail team.

Cons
We have been able to manage our US mailbox remotely. I have no complaints whatsoever as this service makes perfect sense.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Michelle A.

Post Scan Mail's "Virtual Mailbox" is the BEST!

Reviewed 2015-12-22
Review Source: GetApp

I can't say enough about how much I love PostScan Mail and the convenience of having all my mail delivered to my virtual mailbox. PostScan Mail weeds out all the junk mail and lets me see my mail usually within 24 hours of delivery from the USPS and any other carrier I get packages from. I then decide if I want it opened and the contents scanned or if I want it shredded or even just stored in my mailbox. I researched a few virtual mail forwarding companies before I chose Post Scan Mail and what I found in my research that makes Post Scan Mail stand out from the rest is not only their pricing, but they also provide excellent customer service. The few times I've called, I actually get a live person and not a recording. Once I had a minor discrepancy on my account so I called and explained this to the customer service rep who was very courteous and immediately processed my refund request. It was credited back to my card within 24 hours. Other companies nickle and dime and charge you outrageous fees for scanning and storage. Post Scan Mail is by far the best value and service available for virtual mail forwarding. I highly recommend Post Scan Mail to both individuals and to companies for all their mail receiving/forwarding as well as fully functional mail room needs.

Pros
Inexpensive, excellent customer service, user friendly and they have premium P.O. boxes available in all the major cities (i.e. Los Angles, Miami, New York, Dallas, etc) nationwide throughout the US.

Cons
They're closed on weekends, so no customer support is available on weekends.

Rating breakdown

Value for money
Ease of use
Customer support

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Matthew M.

Post Scan Mail

Used daily for 2+ years
Reviewed 2019-04-25
Review Source: Capterra

Great I love it but add quicker processing time to other states and add a option to automatically recycle mail so I can avoid superfluous charges.

Pros
This software in indispensable to me, I used it for all my mail and wouldn't switch back to using a traditional mailbox, but theres improvements to be made.

Cons
The main con is the processing facility is in california, so my main address is california, meaning I pay california tax which is the highest in the country. I would much prefer to move my address to another lower tax state, but using the service and adding an address in another state adds days to the processing time and it's slow enough already, I have to use california. I don't want my address to be in California, I'm only there so I can see my mail faster. Also there's no option to automatically recycle physical mail, Post Scan Mail adds charges for mail you don't recycle, so you have sign in every couple weeks and click 'recycle' on all the mail. Its pointless cause I do it to every piece anyway and if I forget the bill is 10x higher.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Anonymous

Generally Love PostScan - just one big flaw

Used weekly for 6-12 months
Reviewed 2019-05-04
Review Source: Capterra

PostScan has allowed me to live abroad for the last 7 months and still be able to maintain personal and professional correspondence. I have a lot of freedom today because of PostScan, that I am eternally grateful for.

Pros
* Super easy and convenient * Love being able to delete mail I know will be junk * Love that I can forward on mail I know i need to have checked * Love the high quality scans of the documents, reading them is no problem, as is even using them for followup correspondence.

Cons
One time (admittedly it has only happened once) when I asked to have an important envelope scanned (from the CA state franchise board, correspondence for my business) someone else's mail was scanned instead. My mail was recovered - due to very responsive customer support - but that mail contained PPI ... and I'm hoping - rather than confirm that no one else saw it .... but can't really say for certain. I love your service - but that incident really reminded me what the risk is of having someone else scan and process my mail. If the scanners aren't careful other customers may see my PPI or I might inadvertently see theirs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

This is so convenient for on the go

Used daily for 2+ years
Reviewed 2018-10-18
Review Source: Capterra

While out the country, on vacation or just not home is so easy to access all your important stuff, you are in control

Pros
PostScan Mail gave me step-by-step guidance on how to use the software and make sure I would use with out any issues.

Cons
So far it's been working great for me, I have no complaints

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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PostScan Mail pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Get a 30-Day Free Trial. Upgrade, Downgrade or Cancel Anytime.

PostScan Mail features

Alerts/Notifications

API (302 other apps)
Access Controls/Permissions (189 other apps)
Activity Dashboard (212 other apps)
Call Monitoring (175 other apps)
Call Recording (226 other apps)
Call Routing (177 other apps)
Chat/Messaging (221 other apps)
Collaboration Tools (166 other apps)
Communication Management (203 other apps)
Contact Management (236 other apps)
Customizable Branding (161 other apps)
Data Import/Export (167 other apps)
Live Chat (193 other apps)
Mobile Access (231 other apps)
Real-Time Chat (147 other apps)
Reporting & Statistics (241 other apps)
Reporting/Analytics (320 other apps)
Third Party Integrations (280 other apps)
Video Conferencing (183 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for PostScan Mail

Benefits

When we receive your mail, our highly trained operators take immediate action. We quickly scan the front of your mail envelope or package label and make it available online. Simply log into your virtual mailbox and decide how you would like to handle each item.