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RingEX vs Freshcaller Comparison (2026)

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RingEX

Freshcaller

Overview

So much more than a business phone. Meet the phone system of the future. Set up in minutes and never drop a call again.

Freshcaller is a modern contact center software for customer support, sales, IT and HR teams. Freshcaller's cloud-based architecture...

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

1.2K

632

348

148

Value for money

Ease of use

Features

Customer support

66%

would recommend this app

4.0

Value for money

Ease of use

Features

Customer support

47%

would recommend this app

Pros

“The system offers useful communication tools for healthcare staff managing high call volumes, voicemails, and patient communication throughout the day. While implementation and workflow adjustments required patience, the platform provides more flexibility and functionality compared to traditional phone systems.”

Reneisha H.

Clinical Programs Manager

“RingEX provides flexibility by allowing staff to manage calls, voicemails, texting, and communication through desktop and mobile applications instead of relying only on traditional desk phones.”

Reneisha H.

Clinical Programs Manager

“I do appreciate the ability to receive phone calls, voicemails, and text messages to my work number through the app on my mobile phone.”

Bonnie B.

Digital Systems Manager

Pros

“Is expensive to add multichannels services and integration example chatbot , whatapp and other essential tools.”

Miguel M.

Owner

“The contact center is really easy to set up, integrates with other tools allows agents work continously with all the processes.”

Sara C.

Scheduling Agent

“Allows for agents the privacy to provide customer service without having to utilize personal data or personal phone numbers”

Colette A.

Fin Aid Assistant

Cons

“I don't like how there are some parts of the tool on the old system and some on the new design, I wish it was all in one website and I did not have to go to ACE on a separate tab/website, as well as the admin portal.”